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#1
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Cannot Save Setttings
Hi:
I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
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#2
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Cannot Save Setttings
Anti-Malware 1.33, which can be downloaded from he
http://www.download.com/Malwarebytes...dlPid=10997763 Run full scans with this program and an up to date AV program. Quite often system hangs on shutdown are due to malware. Continue running these programs until nothing else is detected. If the hang continues, use the technique described in this article: How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/?kbid=316434 -- Regards Ron Badour MS MVP Windows Desktop Experience "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#3
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Cannot Save Setttings
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315 Run a /thorough/ check for hijackware, including posting the requested logs in an appropriate forum. Checking for/Help with Hijackware http://aumha.net/viewtopic.php?f=30&t=4075 http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://www.elephantboycomputers.com/...moving_Malware **Seek expert assistance in http://spywarehammer.com/simplemachi...php?board=10.0, http://forums.spybot.info/forumdisplay.php?f=22, http://aumha.net/viewforum.php?f=30, or other appropriate forums.** If the procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ ColTom2 wrote: Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#4
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Cannot Save Setttings
Hi,
Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#5
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Cannot Save Setttings
Hi,
Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#6
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Cannot Save Setttings
Thanks! I had it, but had forgotten all about it.
Helped out a bunch! "Kelly" wrote in message ... Hi, Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#7
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Cannot Save Setttings
Thanks! I had it, but had forgotten all about it.
Helped out a bunch! "Kelly" wrote in message ... Hi, Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#8
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Cannot Save Setttings
Most welcome and hope all went well. )
-- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Thanks! I had it, but had forgotten all about it. Helped out a bunch! "Kelly" wrote in message ... Hi, Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#9
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Cannot Save Setttings
Most welcome and hope all went well. )
-- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Thanks! I had it, but had forgotten all about it. Helped out a bunch! "Kelly" wrote in message ... Hi, Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#10
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Cannot Save Setttings
Most welcome. )
-- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Thanks! I had it, but had forgotten all about it. Helped out a bunch! "Kelly" wrote in message ... Hi, Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
#11
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Cannot Save Setttings
Most welcome. )
-- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Thanks! I had it, but had forgotten all about it. Helped out a bunch! "Kelly" wrote in message ... Hi, Download and run: http://www.microsoft.com/downloadS/d...displaylang=en -- All the Best, Kelly (MS-MVP/DTS&XP) Taskbar Repair Tool Plus! http://www.kellys-korner-xp.com/taskbarplus!.htm "ColTom2" wrote in message ... Hi: I went over to a friend's house today to help him with a printer problem (would not print) and ran into all kinds of other problems. He has a Dell Inspiron 9300 laptop running XP Pro SP3. The first thing that I noticed was his laptop would go into the Saving your Settings mode on Restart and just hang. Would have to power down to reboot to system back up. Next I went to System Restore and noticed that it was turned off so I tried to turn it back on and when I hit Apply it also would hang and not allow SR to be turned back on. Next IE would not open and I went to Customize Start Menu and tried to change Show on Start Menu from Firefox to Internet Explorer and it would not allow as it too just hung up. I would try to Restart the laptop and it would again just hang at Saving your Settings and never Restart. I uninstalled Spybot S&D and in the process it said it needed to reboot to complete uninstall, but when it got again to Saving your Settings it just hung again. However, I did successfully make a change to his Desktop background screen and also Menu screen. Any help in finding a resolution will be appreciated. Thanks, ColTom2 P.S. Apparently his son in law had tried to reinstall the printer software (driver) previously and never got the printer to work. I never did far enough along to address this issue. |
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