Windows 10

My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.
--
Robin Bignall
Herts, England

On 14/08/2015 21:38, Robin Bignall wrote:
My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.

Everybody with Windows 7, Windows 8 or Windows 8.1 is entitled to get a
free upgrade to Windows 10. You can download it from Microsoft website
or install this patch (KB 3035583 ) to get an icon in your systray to
download the product in background;

https://support.microsoft.com/en-gb/kb/3035583

https://www.microsoft.com/en-gb/soft...load/windows10

Good luck.

Robin Bignall wrote:
My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.

Just make a backup, OK :-)

There's always someone out there who manages to
trash their computer playing with this stuff.
And that's why we have backups.

You have 30 days to back out of the Win10 upgrade,
after which you might need a mechanism to put your
Win7 back. A backup is handy for that too.

When it comes to the download logic, there are
two directories used

C:\$WINDOWS.~BT --- 6GB. Used by '583 GWX tray icon process.
Running the setup.exe (or equivalent) from
here, can do an install. The folder also happens
to contain the drivers that Windows scanned for
and obtained. Some installs are "gated" by the
NVidia driver being broken. Or maybe hardware
with dual GPU Optimus could be gated, as that
stuff always seems to be broken.

C:\$WINDOWS.~WS --- Used by MediaCreationTool. You get one chance
to make media. AFAIK MediaCreationTool will erase
its own directory on a second invocation (do the
download over again). You might get to make
USB key or an ISO9660 file. I would probably
pick the ISO9660 file, for addition to my archive.

MediaCreationTool will also clean out the ~BT
folder, so if you actually have a full ~BT right
now, and choose to run MediaCreationTool, it can
wipe out the other folder.

MediaCreationTool media should not contain the
custom driver folder that the other one got. The
media should be suitable for use on any machine,
which means the GPU may come up in BasicDisplayAdapter
mode, followed by Windows Update downloading of a
driver set. Both do an installation, but the GWX
upgrade icon, tries to get everything ready in
advance (custom image).

If you have an ISO9660 made from some other process, you can use
the MicrosoftStore utility for converting the ISO9660 to a USB stick.

Since the original page for this tool was removed, you can use
the archive.org copy.

For the first link, you have to be ready to push the "X" stop
loading button on your browser, as soon as the page renders.
The archive.org site continues loading some stuff that screws
up the screen, for the first link. The second link, to get the
USB flash key tool, should work OK.

http://web.archive.org/web/201201022...usbdvd_dwnTool

http://web.archive.org/web/201110052...B-DVD-tool.exe

The Windows7-USB-DVD-Download-Tool.exe tool design is a bit
silly, in that it needs to write a boot sector on the USB
stick. It *extracts* a copy of bootsect.exe from the
ISO9660 file it is copying to the USB stick. This
causes problems if the technician computer is 32 bit
and the ISO9660 file is 64 bit, as a 64 bit copy of
bootsect.exe won't run on a 32 bit computer. I fixed
this, by extracting a bootsect.exe from a 32 bit ISO9660
file myself, and plopping it into the same folder as
the Windows7-USB-DVD-Download-Tool.exe program. That
allows my WinXP (this machine), to prepare both 32 and 64
bit USB keys. So far, I haven't had a problem (that I can
remember), with anything from Vista to Win10 era. If
you use MediaCreationTool, it might cost you an
extra download of the Win10 install content.

HTH,
Paul

On Fri, 14 Aug 2015 21:56:43 +0100, Good Guy
wrote:

On 14/08/2015 21:38, Robin Bignall wrote:
My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.

Everybody with Windows 7, Windows 8 or Windows 8.1 is entitled to get a
free upgrade to Windows 10. You can download it from Microsoft website
or install this patch (KB 3035583 ) to get an icon in your systray to
download the product in background;

https://support.microsoft.com/en-gb/kb/3035583

https://www.microsoft.com/en-gb/soft...load/windows10

Good luck.

Thanks for that. We have the icon and have requested W10, but no sign
of a download yet.

--
Robin Bignall
Herts, England

On Fri, 14 Aug 2015 15:13:09 -0600, Ken1943 wrote:

On Fri, 14 Aug 2015 21:38:49 +0100, Robin Bignall
wrote:

My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.

Did she get the Windows 10 icon in the trey area ?

Yes, and we've requested W10, but nothing's happened.
--
Robin Bignall
Herts, England

Robin Bignall wrote:
On Fri, 14 Aug 2015 15:13:09 -0600, Ken1943 wrote:

On Fri, 14 Aug 2015 21:38:49 +0100, Robin Bignall
wrote:

My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.
Did she get the Windows 10 icon in the trey area ?

Yes, and we've requested W10, but nothing's happened.

If you get tired of waiting, you can use the MediaCreationTool.exe
from here.

https://www.microsoft.com/en-us/soft...d/windows10ISO

The GWX icon is supposed to have a menu item with a status,
but the status hardly tells the user what is going on.

At least, do a backup minutes before you start the install.
You can back out if things go horribly wrong.

Paul

On Sat, 15 Aug 2015 15:13:57 -0400, Wolf K wrote:

On 2015-08-15 14:45, Robin Bignall wrote:
On Fri, 14 Aug 2015 15:13:09 -0600, Ken1943 wrote:

On Fri, 14 Aug 2015 21:38:49 +0100, Robin Bignall
wrote:

My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.

Did she get the Windows 10 icon in the trey area ?

Yes, and we've requested W10, but nothing's happened.

You'll see a nag "Windows 10 is ready to install" every time you boot.
You can delay the install by closing the nag window.

No nags yet..
--
Robin Bignall
Herts, England

On Sat, 15 Aug 2015 20:04:20 -0400, Paul wrote:

Robin Bignall wrote:
On Fri, 14 Aug 2015 15:13:09 -0600, Ken1943 wrote:

On Fri, 14 Aug 2015 21:38:49 +0100, Robin Bignall
wrote:

My wife has Windows 7 on her laptop, but didn't know W10 was coming and
therefore didn't request a copy before its release. Does anyone know
what Microsoft's position is on people asking for it after release?
We've made the request but there's no W10 download after two weeks.
Did she get the Windows 10 icon in the trey area ?

Yes, and we've requested W10, but nothing's happened.

If you get tired of waiting, you can use the MediaCreationTool.exe
from here.

https://www.microsoft.com/en-us/soft...d/windows10ISO

The GWX icon is supposed to have a menu item with a status,
but the status hardly tells the user what is going on.

At least, do a backup minutes before you start the install.
You can back out if things go horribly wrong.

Noted. I'll take an image of her C: just before installing.

--
Robin Bignall
Herts, England