All who think SP2 is SOOOO great,

"Jim" wrote in message
...
"anonymous" I get asked to install updates all the time. this is the only
one that screwed up my system. If there were all types of "procedures"
that
needed adhering to for SP2, Microsoft should have given a tad more notice.
No offense, but we users don't have time to be computer geeks. We don't
want
to know how our TV works either. We just want it to work!


You've been told for years to make backups. You don't get to decide
which procedure requires a backup because you are ignorant of the
facts to make such a decision. MS has been telling people to make
backups since win95 at least. You knew it and you ignored establish
routine maintenance procedure.

Which means I don't know how to fix a carburator but that doesn't
excuse me from checking the air pressure for tires and fluid levels
which is part of routine maintenance.

There is a big difference between being a geek and being computer
literate and computer literacy is needed to install a Service Pack.
You seem to have some expectations of how well computers function
which ignores reality. Your fantasy about how computers should
work won't come nearly true for thousands of years. You are computer
illiterate and too arrogant to read the instructions. Maybe you are still
a teenager who hasn't grown up yet, of course maybe you are just an
alcoholic adult whose emotional immaturity demands blaming others
for the problems you bring on yourself. I had that painful experience.

Are you aware that you sound like a kid or some kind of addict?



" wrote:

JIM, I am sorry to here that you lost some email but, had
you actually followed the instruction for installing sp2
you would not have this problem.

http://www.microsoft.com/windowsxp/s...hattoknow.mspx

pay paticular note to: "Before You Download SP2":

7. Perform a full backup of all your files.

and

9. Close all open programs.(this includes Antivirus,
firewalls, messengers, any program that is running in the
background that are not part of the OS)

so stop crying about the service pack and learn how to use
it.


PS. if your DBX files are not on the drive then they are
most likley GONE.

OLEXP: Mail Folders, Address Book, and E-mail Messages Are
Missing After You Upgrade to Microsoft Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-
us;313055

All the Best.

"Barry Watzman" wrote in message
...
In my opinion, SP2 is a great upgrade.

However, also in my opinion, Microsoft was too confident (incorrectly, as
it turned out) that virtually no users would have any major problems with
it.


A recent survey of 44,000 SP2 ugrades showed 90% had no problems.
That percentage is not equal to "virtually no users would have any major
problems with it." However, I never saw a claim made by Microsoft that
virtually no user would have major problems. Do you have a reference
for your wording from a Microsoft source? I can't believe they said anything
that stupid, but I suppose it is possible... computer just don't work that
way.

In Microsoft's defense, the amount of testing that they did was
unprecedented, and I don't think that there is anything more that they
could have done to have made this release more "problem free". Part of
the "problem" is that the user base is not "techies", and doesn't even
know what a BIOS, Prescott or Firewall are, much less how to use any of
them.


No they are not techies. But I don't think they need to be techies, just
computer literate. Backups are not difficult, and I think computer literacy
is enough to make a backup. So again I disagree with a position that you
use (the other description is "virtually"). The "problem" is that though 99%
of users have heard advice stressing making backups maybe 10% practice
making backups. They have the 'can't be bothered attitude' or the 'it will
never happen to me' superiority complex. I don't think it is Microsoft's
fault or responsibility that people have to learn the hard way.

The lesson here is that you just can't release an upgrade of this
magnitude which is going to be so problem free for everyone that you
should go out and tell the entire world to just turn on automatic updates
and get it automatically. Hopefully, this is a lesson that MS has now
leared as well.

Again, I think there is a problem with this conclusion. In your words:
In my opinion, SP2 is a great upgrade.

I think that means it should be released. Now by what method? What
is the alternative method that eliminates the upgrade from reaching
the hands of people who don't make backups (so that they can fix
any resulting problems) or discriminates their level of computer
expertise. Should they fill out a questionaire in order to qualify?

I think automatic updates is as good as making a large download
or ordering a cd. Yes, a few people have automatically download
and install updates enabled. And if that were not enabled they might
choose not to install SP2; they might decide well I don't have a backup
and I'm a computer dummy so I better hire somebody or just do without.
But any update has the potential of causing a problem on a computer.
So that means all the beneficial updates will not get installed (if you
turn off automatic download and install) by all people who don't know
enough to login into Microsoft and check for updates. There is always
going to be a gap in whatever release method is chosen.

Computers have not evolved to the state where the users do not have to
take responsibility for how the computer is used. If a user knows that
they have not made a backup (and very few users are unaware that they
ought to have a backup) and they are not very competent with using a
computer, then they can hire somebody or turn off automatic updates.

I think it would be a ghastly moral mistake to deprive some users from
this upgrade in order to protect some users like Jim, who exactly deserves
his problem. The "problem" really is that he has no backup of important
email, not that there is an inconvenience of the SP2 installation procedure.
No upgrade can ever be created which will install correctly on all
computers.
So I don't see anything wrong with the MS approch to the best practical
result. It is a common thing in life that there are no rules available to
find
a perfect way of taking census in order to apportion government seats
by population. Neither the census nor the apportioning method.

I mean do you think MS should learn the lesson to turn off all automatic
updates? SP2 is just a collection of updates. Which ones should not
be made available for public distribution? Many of the SP2 updates
were released prior to SP2. There is no possible way of predicting
which update will cause a problem on which user machine. That is a
mathematical principle. Since you might think I am overstating the
case I will provide a reference (also since I asked for one from you).
http://www.cis.udel.edu/~case/colt.html

I notice you did not provide an alternative solution.

Much of this is associated with game theory,
Stephen

"Jim" wrote in message
...
To Jon & Frank......THANKS! To all who say we should've known this update
was drastically different from the myriad of updates I get every few
weeks,
well, use your imagination!


Again, that is not the point. If you make backups you don't have to
worry about whether an update is drastic or not. There is no "we"
to it except for other people who are too superior to make backups.
You are the problem, not the Service Pack. You don't know enough
to use Google to solve your problem, yet you feel qualified to make
pronouncements about the quality of a service pack release.


"NoNoBadDog!" wrote:

Jim;

First of all, there are 2 reasons that you have received no responses;\

1. You failed to follow the installation instructions by not backing up
important data prior to installation.

2. The method used to recover Outlook Express files has been posted in
this
newsgroup several times. You merely need to search for it.

In addition, the problem you are having can be solved by using Google.
Had you "Googled" your problem, you would have had it fixed by now.

Bobby

"Jim" wrote in message
...
How bout helping me with my problems. Countless people are having
problems
with this "virus" called "SP2", and a few people (obviously Microsoft
employees) say it so great.

Well this will make the third time I've posted about this, so far no
help!

Here's my problem:

Installed service pack 2.

It wiped out my settings in "Outlook Express."
The Account, POP Server and SMTP Server info were gone. I
reconfigured,
Now my previously read mail, address book contacts, etc, are gone.
Plus,
now I'm not receiving any new mail.

How can I get it back? I REALLY, REALLY need to recover some of the
mail.
Unfortunately for some reason, my System Restore was turned off.

Thanks - Jim

"Stephen Harris" writes:
"Barry Watzman" wrote in message
...
In my opinion, SP2 is a great upgrade.
However, also in my opinion, Microsoft was too confident (incorrectly, as
it turned out) that virtually no users would have any major problems with
it.

A recent survey of 44,000 SP2 ugrades showed 90% had no problems.

Excuse me, but wasn't that the same survey where they looked at the
machines and 10% of them had one or more of the files on the
"potential problem software list"?

That really has very little to do with whether randomly selected
people doing upgrades have problems or not. Many folks here have
claimed they don't have any of those items and have had problems.
Other claim to have some of those items and don't have problems.

I'd DEARLY love to see the results of a phone poll of 10,000 randomly
selected individuals who downloaded SP2 and ask how many of them
saw a problem when they did this. And as someone previously pointed
out, just because you haven't seen a problem often doesn't say much,
you may only exercise a few percent of all the stuff installed
there, or maybe only exercise a small part of it immediately after
doing SP2.

But, if you have the source of 44,000 randomly selected individuals
who really did the upgrade and then reported whether they had
problems or not I'd REALLY like to see the raw data.

(And if 10% of the 50 million pc's in the country got whacked with
a problem think what your 5 million customers think of you about now)

Thank you

That percentage is not equal to "virtually no users would have any major
problems with it." However, I never saw a claim made by Microsoft that
virtually no user would have major problems. Do you have a reference
for your wording from a Microsoft source? I can't believe they said anything
that stupid, but I suppose it is possible... computer just don't work that
way.

In Microsoft's defense, the amount of testing that they did was
unprecedented, and I don't think that there is anything more that they
could have done to have made this release more "problem free". Part of
the "problem" is that the user base is not "techies", and doesn't even
know what a BIOS, Prescott or Firewall are, much less how to use any of
them.


No they are not techies. But I don't think they need to be techies, just
computer literate. Backups are not difficult, and I think computer literacy
is enough to make a backup. So again I disagree with a position that you
use (the other description is "virtually"). The "problem" is that though 99%
of users have heard advice stressing making backups maybe 10% practice
making backups. They have the 'can't be bothered attitude' or the 'it will
never happen to me' superiority complex. I don't think it is Microsoft's
fault or responsibility that people have to learn the hard way.

The lesson here is that you just can't release an upgrade of this
magnitude which is going to be so problem free for everyone that you
should go out and tell the entire world to just turn on automatic updates
and get it automatically. Hopefully, this is a lesson that MS has now
leared as well.

Again, I think there is a problem with this conclusion. In your words:
In my opinion, SP2 is a great upgrade.

I think that means it should be released. Now by what method? What
is the alternative method that eliminates the upgrade from reaching
the hands of people who don't make backups (so that they can fix
any resulting problems) or discriminates their level of computer
expertise. Should they fill out a questionaire in order to qualify?

I think automatic updates is as good as making a large download
or ordering a cd. Yes, a few people have automatically download
and install updates enabled. And if that were not enabled they might
choose not to install SP2; they might decide well I don't have a backup
and I'm a computer dummy so I better hire somebody or just do without.
But any update has the potential of causing a problem on a computer.
So that means all the beneficial updates will not get installed (if you
turn off automatic download and install) by all people who don't know
enough to login into Microsoft and check for updates. There is always
going to be a gap in whatever release method is chosen.

Computers have not evolved to the state where the users do not have to
take responsibility for how the computer is used. If a user knows that
they have not made a backup (and very few users are unaware that they
ought to have a backup) and they are not very competent with using a
computer, then they can hire somebody or turn off automatic updates.

I think it would be a ghastly moral mistake to deprive some users from
this upgrade in order to protect some users like Jim, who exactly deserves
his problem. The "problem" really is that he has no backup of important
email, not that there is an inconvenience of the SP2 installation procedure.
No upgrade can ever be created which will install correctly on all
computers.
So I don't see anything wrong with the MS approch to the best practical
result. It is a common thing in life that there are no rules available to
find
a perfect way of taking census in order to apportion government seats
by population. Neither the census nor the apportioning method.

I mean do you think MS should learn the lesson to turn off all automatic
updates? SP2 is just a collection of updates. Which ones should not
be made available for public distribution? Many of the SP2 updates
were released prior to SP2. There is no possible way of predicting
which update will cause a problem on which user machine. That is a
mathematical principle. Since you might think I am overstating the
case I will provide a reference (also since I asked for one from you).
http://www.cis.udel.edu/~case/colt.html

I notice you did not provide an alternative solution.

Much of this is associated with game theory,
Stephen

Wow "Anonimous & Stephen Harris"

you guys have got it all figured out, don't you? hehe

"Stephen Harris" wrote:


"Jim" wrote in message
...
"anonymous" I get asked to install updates all the time. this is the only
one that screwed up my system. If there were all types of "procedures"
that
needed adhering to for SP2, Microsoft should have given a tad more notice.
No offense, but we users don't have time to be computer geeks. We don't
want
to know how our TV works either. We just want it to work!


You've been told for years to make backups. You don't get to decide
which procedure requires a backup because you are ignorant of the
facts to make such a decision. MS has been telling people to make
backups since win95 at least. You knew it and you ignored establish
routine maintenance procedure.

Which means I don't know how to fix a carburator but that doesn't
excuse me from checking the air pressure for tires and fluid levels
which is part of routine maintenance.

There is a big difference between being a geek and being computer
literate and computer literacy is needed to install a Service Pack.
You seem to have some expectations of how well computers function
which ignores reality. Your fantasy about how computers should
work won't come nearly true for thousands of years. You are computer
illiterate and too arrogant to read the instructions. Maybe you are still
a teenager who hasn't grown up yet, of course maybe you are just an
alcoholic adult whose emotional immaturity demands blaming others
for the problems you bring on yourself. I had that painful experience.

Are you aware that you sound like a kid or some kind of addict?



" wrote:

JIM, I am sorry to here that you lost some email but, had
you actually followed the instruction for installing sp2
you would not have this problem.

http://www.microsoft.com/windowsxp/s...hattoknow.mspx

pay paticular note to: "Before You Download SP2":

7. Perform a full backup of all your files.

and

9. Close all open programs.(this includes Antivirus,
firewalls, messengers, any program that is running in the
background that are not part of the OS)

so stop crying about the service pack and learn how to use
it.


PS. if your DBX files are not on the drive then they are
most likley GONE.

OLEXP: Mail Folders, Address Book, and E-mail Messages Are
Missing After You Upgrade to Microsoft Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-
us;313055

All the Best.

You "techies" crack me up! A bunch of people have had this and others
problems, but it's not Microsofts fault it changed my data, it's the
customer's fault. If these were tires and this many probs, it would be
recalled!

"Stephen Harris" wrote:


"Jim" wrote in message
...
How bout helping me with my problems. Countless people are having
problems
with this "virus" called "SP2", and a few people (obviously Microsoft
employees) say it so great.


Nope, I am a computer tech and this is the best ever Service Pack.
Windows Firewall let's you have a small home network without
having to be a techy.

Your email is still there, but it is in a different folder,
look it up on groups.google.com
type in keywords in the search window

Upgrade to XP SP2 has deleted all my old e-mail messages
reply by Steve Cochran
6. How does one backup and restore or transfer OE messages and settings:

See: http://insideoe.tomsterdam.com/backup/index.htm
http://www.oehelp.com/backup.aspx

Note that there is also a link in this article to MVP David Guess's free
OEBackup programs (www.oehelp.com/OEBackup/) or

http://www.oehelp.com/OEBackup/
http://www.oehelp.com/OEBackup/ oebackupfull2.9.zip

- the full installation with all support files.

In a high volume newsgroup some posts are going to get overlooked.
It is practically quicker and more efficient to use Google in many cases.

http://support.microsoft.com/?id=kb;en-us;q313055
http://support.microsoft.com/default...t=windowsxpsp2

Netscape changed the location of where email was stored
between version 6 and version 7, which was then not
automatically imported. Some people change the default
storage location on the hard drive so import needs to be
done manually. A minor inconvenience.

Use your OE backup if you can't find these files. You have
been told many times to make backups and for SP2 you
were told again to make a backup of important files. When
you run into a problem which could be corrected by having
a backup it is nobody's fault but your own that you have a
problem because creating a backup was just too much for
you to trouble yourself with. So instead of accepting this
responsibility you try to put the blame on Microsoft.
Computers were only invented about 55 years ago.
Software that runs on them will not approach perfection
for centuries to come. That is why you need backups.

You remind me of people who drive cars and never choose
to check the oil even though they know they are "supposed" to.
I've installed Sp2 for eleven clients. Nine no problems. One
required a re-installation of a program. The other needed the
service pack upgrade rerun from the harddrive.


Well this will make the third time I've posted about this, so far no help!

Here's my problem:

Installed service pack 2.

It wiped out my settings in "Outlook Express."
The Account, POP Server and SMTP Server info were gone. I reconfigured,
Now my previously read mail, address book contacts, etc, are gone. Plus,
now I'm not receiving any new mail.

How can I get it back? I REALLY, REALLY need to recover some of the mail.
Unfortunately for some reason, my System Restore was turned off.

Thanks - Jim


If you can be bothered to read my email and the links contained therein,
you will find the solution to recover your files.

Ya know, it's funny that for every single post where the OP did not back up
and then loses his emails or other files, there are dozens, perhaps hundreds
who installed SP2 and did not lose files. Yet the idiots still maintain
that it is Microsoft's fault that they can't keep their computers properly
maintained.

SP2 does not cause problems for over 90% of the computers it is installed
on.

Bobby

"Jim" wrote in message
...
You "techies" crack me up! A bunch of people have had this and others
problems, but it's not Microsofts fault it changed my data, it's the
customer's fault. If these were tires and this many probs, it would be
recalled!

"Stephen Harris" wrote:


"Jim" wrote in message
...
How bout helping me with my problems. Countless people are having
problems
with this "virus" called "SP2", and a few people (obviously Microsoft
employees) say it so great.


Nope, I am a computer tech and this is the best ever Service Pack.
Windows Firewall let's you have a small home network without
having to be a techy.

Your email is still there, but it is in a different folder,
look it up on groups.google.com
type in keywords in the search window

Upgrade to XP SP2 has deleted all my old e-mail messages
reply by Steve Cochran
6. How does one backup and restore or transfer OE messages and settings:

See: http://insideoe.tomsterdam.com/backup/index.htm
http://www.oehelp.com/backup.aspx

Note that there is also a link in this article to MVP David Guess's free
OEBackup programs (www.oehelp.com/OEBackup/) or

http://www.oehelp.com/OEBackup/
http://www.oehelp.com/OEBackup/ oebackupfull2.9.zip

- the full installation with all support files.

In a high volume newsgroup some posts are going to get overlooked.
It is practically quicker and more efficient to use Google in many cases.

http://support.microsoft.com/?id=kb;en-us;q313055
http://support.microsoft.com/default...t=windowsxpsp2

Netscape changed the location of where email was stored
between version 6 and version 7, which was then not
automatically imported. Some people change the default
storage location on the hard drive so import needs to be
done manually. A minor inconvenience.

Use your OE backup if you can't find these files. You have
been told many times to make backups and for SP2 you
were told again to make a backup of important files. When
you run into a problem which could be corrected by having
a backup it is nobody's fault but your own that you have a
problem because creating a backup was just too much for
you to trouble yourself with. So instead of accepting this
responsibility you try to put the blame on Microsoft.
Computers were only invented about 55 years ago.
Software that runs on them will not approach perfection
for centuries to come. That is why you need backups.

You remind me of people who drive cars and never choose
to check the oil even though they know they are "supposed" to.
I've installed Sp2 for eleven clients. Nine no problems. One
required a re-installation of a program. The other needed the
service pack upgrade rerun from the harddrive.


Well this will make the third time I've posted about this, so far no
help!

Here's my problem:

Installed service pack 2.

It wiped out my settings in "Outlook Express."
The Account, POP Server and SMTP Server info were gone. I
reconfigured,
Now my previously read mail, address book contacts, etc, are gone.
Plus,
now I'm not receiving any new mail.

How can I get it back? I REALLY, REALLY need to recover some of the
mail.
Unfortunately for some reason, my System Restore was turned off.

Thanks - Jim


If you can be bothered to read my email and the links contained therein,
you will find the solution to recover your files.

-----Original Message-----
you guys have got it all figured out, don't you? hehe


You're never too old to learn. My mother is 71 and she
makes full backups.

Three years ago all of her mailing buddies got a nasty
virus before the AV vendors got new definitions out (she
just uses her PC for "fun stuff" which includes emailing
megabyte executable jokes.) Her friends took their
computers to shops to get them repaired and lost all
their data. Mom did a restore and was back on-line in an
hour with only the last few virus-laden "fun" emails
missing. Some of mom's friends are backing up now too.

You've had your first warning from your email scare. The
question is whether you'll learn from it. I suspect
you're thinking about protecting your data in the future
even though you're trying to appear cavalier about it.
At least I hope so. If not, I'll see you on your next
disaster.

Dude,

I'm sure you probably mean well, but when my system is working, I get a msg
"updates are avail, do you want to install?", I click "yes" now my system
doesn't work, Dude that's not my fault!

I'm sure you wouldn't accept that answer if it were you taking your Xbox to
be repaired either.

"NoNoBadDog!" wrote:

Ya know, it's funny that for every single post where the OP did not back up
and then loses his emails or other files, there are dozens, perhaps hundreds
who installed SP2 and did not lose files. Yet the idiots still maintain
that it is Microsoft's fault that they can't keep their computers properly
maintained.

SP2 does not cause problems for over 90% of the computers it is installed
on.

Bobby

"Jim" wrote in message
...
You "techies" crack me up! A bunch of people have had this and others
problems, but it's not Microsofts fault it changed my data, it's the
customer's fault. If these were tires and this many probs, it would be
recalled!

"Stephen Harris" wrote:


"Jim" wrote in message
...
How bout helping me with my problems. Countless people are having
problems
with this "virus" called "SP2", and a few people (obviously Microsoft
employees) say it so great.


Nope, I am a computer tech and this is the best ever Service Pack.
Windows Firewall let's you have a small home network without
having to be a techy.

Your email is still there, but it is in a different folder,
look it up on groups.google.com
type in keywords in the search window

Upgrade to XP SP2 has deleted all my old e-mail messages
reply by Steve Cochran
6. How does one backup and restore or transfer OE messages and settings:

See: http://insideoe.tomsterdam.com/backup/index.htm
http://www.oehelp.com/backup.aspx

Note that there is also a link in this article to MVP David Guess's free
OEBackup programs (www.oehelp.com/OEBackup/) or

http://www.oehelp.com/OEBackup/
http://www.oehelp.com/OEBackup/ oebackupfull2.9.zip

- the full installation with all support files.

In a high volume newsgroup some posts are going to get overlooked.
It is practically quicker and more efficient to use Google in many cases.

http://support.microsoft.com/?id=kb;en-us;q313055
http://support.microsoft.com/default...t=windowsxpsp2

Netscape changed the location of where email was stored
between version 6 and version 7, which was then not
automatically imported. Some people change the default
storage location on the hard drive so import needs to be
done manually. A minor inconvenience.

Use your OE backup if you can't find these files. You have
been told many times to make backups and for SP2 you
were told again to make a backup of important files. When
you run into a problem which could be corrected by having
a backup it is nobody's fault but your own that you have a
problem because creating a backup was just too much for
you to trouble yourself with. So instead of accepting this
responsibility you try to put the blame on Microsoft.
Computers were only invented about 55 years ago.
Software that runs on them will not approach perfection
for centuries to come. That is why you need backups.

You remind me of people who drive cars and never choose
to check the oil even though they know they are "supposed" to.
I've installed Sp2 for eleven clients. Nine no problems. One
required a re-installation of a program. The other needed the
service pack upgrade rerun from the harddrive.


Well this will make the third time I've posted about this, so far no
help!

Here's my problem:

Installed service pack 2.

It wiped out my settings in "Outlook Express."
The Account, POP Server and SMTP Server info were gone. I
reconfigured,
Now my previously read mail, address book contacts, etc, are gone.
Plus,
now I'm not receiving any new mail.

How can I get it back? I REALLY, REALLY need to recover some of the
mail.
Unfortunately for some reason, my System Restore was turned off.

Thanks - Jim


If you can be bothered to read my email and the links contained therein,
you will find the solution to recover your files.

Jim wrote:

You "techies" crack me up! A bunch of people have had this and others
problems, but it's not Microsofts fault it changed my data, it's the
customer's fault. If these were tires and this many probs, it would be
recalled!

"Stephen Harris" wrote:


"Jim" wrote in message
...

How bout helping me with my problems. Countless people are having
problems
with this "virus" called "SP2", and a few people (obviously Microsoft
employees) say it so great.


Nope, I am a computer tech and this is the best ever Service Pack.
Windows Firewall let's you have a small home network without
having to be a techy.

Your email is still there, but it is in a different folder,
look it up on groups.google.com
type in keywords in the search window

Upgrade to XP SP2 has deleted all my old e-mail messages
reply by Steve Cochran
6. How does one backup and restore or transfer OE messages and settings:

See: http://insideoe.tomsterdam.com/backup/index.htm
http://www.oehelp.com/backup.aspx

Note that there is also a link in this article to MVP David Guess's free
OEBackup programs (www.oehelp.com/OEBackup/) or

http://www.oehelp.com/OEBackup/
http://www.oehelp.com/OEBackup/ oebackupfull2.9.zip

- the full installation with all support files.

In a high volume newsgroup some posts are going to get overlooked.
It is practically quicker and more efficient to use Google in many cases.

http://support.microsoft.com/?id=kb;en-us;q313055
http://support.microsoft.com/default...t=windowsxpsp2

Netscape changed the location of where email was stored
between version 6 and version 7, which was then not
automatically imported. Some people change the default
storage location on the hard drive so import needs to be
done manually. A minor inconvenience.

Use your OE backup if you can't find these files. You have
been told many times to make backups and for SP2 you
were told again to make a backup of important files. When
you run into a problem which could be corrected by having
a backup it is nobody's fault but your own that you have a
problem because creating a backup was just too much for
you to trouble yourself with. So instead of accepting this
responsibility you try to put the blame on Microsoft.
Computers were only invented about 55 years ago.
Software that runs on them will not approach perfection
for centuries to come. That is why you need backups.

You remind me of people who drive cars and never choose
to check the oil even though they know they are "supposed" to.
I've installed Sp2 for eleven clients. Nine no problems. One
required a re-installation of a program. The other needed the
service pack upgrade rerun from the harddrive.



Well this will make the third time I've posted about this, so far no help!

Here's my problem:

Installed service pack 2.

It wiped out my settings in "Outlook Express."
The Account, POP Server and SMTP Server info were gone. I reconfigured,
Now my previously read mail, address book contacts, etc, are gone. Plus,
now I'm not receiving any new mail.

How can I get it back? I REALLY, REALLY need to recover some of the mail.
Unfortunately for some reason, my System Restore was turned off.

Thanks - Jim


If you can be bothered to read my email and the links contained therein,
you will find the solution to recover your files.

The important word is _backup_, whether doing an OS upgrade or running a
system that doesn't change and is isolated from the net. It's not a
matter of if but when data loss occurs. The only common sense approach
is to have regular and complete backups. If you don't grasp that point
and follow it, don't complain when data loss happens. You own it.

You have quite the imagination if you think I said "must install SP2
NOW"
Perhaps you should get a grip on reality then read my post again.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"M$" wrote in message
...
I always get a kick out of people who make something like a SP their
religion. What religious fervor!

This is just to funny!!!! Everyone must install SP2 NOW!!!! or all
you SP2
infidels will be shot!!!

Decreed by SP Osama

CNN is reporting that a sleeper cell has high jacked emails and is
going to
crush them into Windows XP machines that do not have SP2 installed!
Quick
install SP2! Dumb, too late! You have been terrorized! Too bad, you
were
warned by the MS FBI but failed to take appropriate action.


Ha! Ha!

"Jupiter Jones [MVP]" wrote in message
...
On what do you base this on:
"SP2a sound like a much better choice which should be here by
Xmas."
The likelihood of that happening is almost nonexistent and almost
without precedent other than these 2:
1. A Service Pack for NT with far greater problems than Windows
SP-2.
2. Windows XP SP-1a released as part of a court settlement with
Sun.
Microsoft Virtual Machine was removed from SP-1 changing it to
SP-1a.
NOTHING else was changed even though there were numerous fixes
already
available.

Since SP-2 is 2, it is not the first release, SP-1 was.
If you wait for an update of SP-2, you will most likely wait
forever
since the most likely event is SP-3 in a year or two.

Instead research and prepare your computer:
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Or you can wait forever...your choice.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/

A man walks into a doctor's surgery......


"Well I took that medicine that you prescribed for me last week Doctor.....
Seemed to do the trick...... Only trouble is now is my memory seems to have
totally gone. I can't remember any of my friends and relatives names &
addresses"

"Did you make a full list of all your friends and relatives before taking
the pill? Did you write them down on a separate piece of paper and put them
in a draw". "You should do that before each pill that you take"


"Errrr....right...was I supposed to? I didn't do that before the last pills
you gave me"


"Yes it was on the instructions in the packet. You only have yourself to
blame. Now get out of my surgery till you learn to read the instructions in
medicine packets properly!"


Disgruntled, he decides to go for a second opinion....


"Doc, I've lost my memory. Can't remember any of my friends and relatives"

"Ok..what's that big book sticking out of your pocket with 'Address Book'
written on it...or that one with 'Photo Album' & 'letters' on it?"

Aaaagh my addresses, my friends, my photos .. I remember!!!








"Rock" wrote in message
...
Jim wrote:

You "techies" crack me up! A bunch of people have had this and others
problems, but it's not Microsofts fault it changed my data, it's the
customer's fault. If these were tires and this many probs, it would be
recalled!

"Stephen Harris" wrote:


"Jim" wrote in message
...

How bout helping me with my problems. Countless people are having
problems
with this "virus" called "SP2", and a few people (obviously Microsoft
employees) say it so great.


Nope, I am a computer tech and this is the best ever Service Pack.
Windows Firewall let's you have a small home network without
having to be a techy.

Your email is still there, but it is in a different folder,
look it up on groups.google.com
type in keywords in the search window

Upgrade to XP SP2 has deleted all my old e-mail messages
reply by Steve Cochran
6. How does one backup and restore or transfer OE messages and settings:

See: http://insideoe.tomsterdam.com/backup/index.htm
http://www.oehelp.com/backup.aspx

Note that there is also a link in this article to MVP David Guess's free
OEBackup programs (www.oehelp.com/OEBackup/) or

http://www.oehelp.com/OEBackup/
http://www.oehelp.com/OEBackup/ oebackupfull2.9.zip

- the full installation with all support files.

In a high volume newsgroup some posts are going to get overlooked.
It is practically quicker and more efficient to use Google in many cases.

http://support.microsoft.com/?id=kb;en-us;q313055
http://support.microsoft.com/default...t=windowsxpsp2

Netscape changed the location of where email was stored
between version 6 and version 7, which was then not
automatically imported. Some people change the default
storage location on the hard drive so import needs to be
done manually. A minor inconvenience.

Use your OE backup if you can't find these files. You have
been told many times to make backups and for SP2 you
were told again to make a backup of important files. When
you run into a problem which could be corrected by having
a backup it is nobody's fault but your own that you have a
problem because creating a backup was just too much for
you to trouble yourself with. So instead of accepting this
responsibility you try to put the blame on Microsoft.
Computers were only invented about 55 years ago.
Software that runs on them will not approach perfection
for centuries to come. That is why you need backups.

You remind me of people who drive cars and never choose
to check the oil even though they know they are "supposed" to.
I've installed Sp2 for eleven clients. Nine no problems. One
required a re-installation of a program. The other needed the
service pack upgrade rerun from the harddrive.



Well this will make the third time I've posted about this, so far no
help!

Here's my problem:

Installed service pack 2.

It wiped out my settings in "Outlook Express."
The Account, POP Server and SMTP Server info were gone. I
reconfigured,
Now my previously read mail, address book contacts, etc, are gone.
Plus,
now I'm not receiving any new mail.

How can I get it back? I REALLY, REALLY need to recover some of the
mail.
Unfortunately for some reason, my System Restore was turned off.

Thanks - Jim


If you can be bothered to read my email and the links contained therein,
you will find the solution to recover your files.

The important word is _backup_, whether doing an OS upgrade or running a
system that doesn't change and is isolated from the net. It's not a
matter of if but when data loss occurs. The only common sense approach is
to have regular and complete backups. If you don't grasp that point and
follow it, don't complain when data loss happens. You own it.

Jim wrote:
"Miss Perspicacia Tick" and "Anonimous"

Do you also overhaul your car's engine everytime you get a new tank
of gas? Geez, you computer people crack me up! I'm supposed to get
75 CD's and backup my 60 gig HD, defrag, update all software, paint
my house, resod my lawn, etc, every time Microsoft sends an update?
GET REAL!


Erm, you're the one who needs to "get real". I don't back up on CDs. I have
an external hard drive that takes an image once a week. If you don't want to
perform ESM (that's Essential System Mainenance) before installing a major
OS update, please go and whine somewhere else - we don't want you, we don't
need you and, indeed, we don't like your type around here!

As I said before - if you fail to prepare, prepare to fail.

Now, do toddle off, the Kindergarten's that way.



--
My great-grandfather was born and raised in Elgin - did he eventually
lose his marbles?

SP2 does not cause problems for over 90% of the computers it is
installed on.

Bobby


And on the 10% it does, it's 99.99% PEBCAK errors. The guy is a complete
moron. He's not going to listen to reason, Bob, so we might as well leave it
to wallow in it's own crapulence. We're certainly not going to be able to
beat any sense into it.

Just remember - never argue with a moron - they drag you down to their level
and beat you with experience.


--
My great-grandfather was born and raised in Elgin - did he eventually
lose his marbles?

"Jim" wrote in message
...
"anonymous" I get asked to install updates all the time. this is the only
one that screwed up my system. If there were all types of "procedures"
that
needed adhering to for SP2, Microsoft should have given a tad more notice.
No offense, but we users don't have time to be computer geeks. We don't
want
to know how our TV works either. We just want it to work!

Well your system was working prior to installing SP2. Why install something
you know nothing about when your system was fully functional?