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Malwarebytes problem?



 
 
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  #1  
Old December 5th 17, 05:40 PM posted to alt.windows7.general
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default Malwarebytes problem?

Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version of
the full program. (I don't remember being asked to confirm that I wanted
it.) What made me think of this program being the problem is that today
I got a message from the program that I had three more days of the trial
version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne
  #2  
Old December 5th 17, 05:52 PM posted to alt.windows7.general
Big Al[_5_]
external usenet poster
 
Posts: 1,588
Default Malwarebytes problem?

On 12/05/2017 11:40 AM, Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version of
the full program. (I don't remember being asked to confirm that I wanted
it.) What made me think of this program being the problem is that today
I got a message from the program that I had three more days of the trial
version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne

Since it's such a backbone of any system (sarcasm intended), then just
remove it. If you're right, things will work great.
Then reinstall something after you're sure all is well.

Sounds like no down side to me.
  #3  
Old December 5th 17, 05:57 PM posted to alt.windows7.general
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default Malwarebytes problem?

On 12/5/2017 10:52 AM, Big Al wrote:
On 12/05/2017 11:40 AM, Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the
point where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version
of the full program. (I don't remember being asked to confirm that I
wanted it.) What made me think of this program being the problem is
that today I got a message from the program that I had three more days
of the trial version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne

Since it's such a backbone of any system (sarcasm intended), then just
remove it. If you're right, things will work great.
Then reinstall something after you're sure all is well.

Sounds like no down side to me.


Thank you, Big Al.

--
Jo-Anne
  #4  
Old December 5th 17, 06:33 PM posted to alt.windows7.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Malwarebytes problem?

Jo-Anne wrote:
On 12/5/2017 10:52 AM, Big Al wrote:
On 12/05/2017 11:40 AM, Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the
point where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version
of the full program. (I don't remember being asked to confirm that I
wanted it.) What made me think of this program being the problem is
that today I got a message from the program that I had three more days
of the trial version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne

Since it's such a backbone of any system (sarcasm intended), then just
remove it. If you're right, things will work great.
Then reinstall something after you're sure all is well.

Sounds like no down side to me.


Thank you, Big Al.

--
Jo-Anne


Every tool of this sort, has a "removal tool".

So they're not to be out-done by the competition
when it comes to how "sticky" their program is :-)

https://support.malwarebytes.com/docs/DOC-1112

Generally, the idea is you remove the product using
the Programs and Features panel first. And use the
Cleaner tool afterwards.

However, I have run into instruction pages, where
the Cleaner is used instead of even bothering
with Programs and Features. In any case, their instructions
should indicate when to run it.

For their "on-demand" scanner, the one which offers no
real time protection, there should be less cruft
left behind with things like that.

*******

And as far as installed files go, some developers put
a DLL in your System folder, then set the attribute to
Hidden, so you can't see it. Which is an impolite practice.
No wonder we need cleaners. I wouldn't have thought of this,
until one day I ran into such a file by accident.

Paul
  #5  
Old December 6th 17, 12:40 AM posted to alt.windows7.general
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default Malwarebytes problem?

On 12/5/2017 11:33 AM, Paul wrote:
Jo-Anne wrote:
On 12/5/2017 10:52 AM, Big Al wrote:
On 12/05/2017 11:40 AM, Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the
point where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version
of the full program. (I don't remember being asked to confirm that I
wanted it.) What made me think of this program being the problem is
that today I got a message from the program that I had three more days
of the trial version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne
Since it's such a backbone of any system (sarcasm intended), then just
remove it. If you're right, things will work great.
Then reinstall something after you're sure all is well.

Sounds like no down side to me.


Thank you, Big Al.

--
Jo-Anne


Every tool of this sort, has a "removal tool".

So they're not to be out-done by the competition
when it comes to how "sticky" their program is :-)

https://support.malwarebytes.com/docs/DOC-1112

Generally, the idea is you remove the product using
the Programs and Features panel first. And use the
Cleaner tool afterwards.

However, I have run into instruction pages, where
the Cleaner is used instead of even bothering
with Programs and Features. In any case, their instructions
should indicate when to run it.

For their "on-demand" scanner, the one which offers no
real time protection, there should be less cruft
left behind with things like that.

*******

And as far as installed files go, some developers put
a DLL in your System folder, then set the attribute to
Hidden, so you can't see it. Which is an impolite practice.
No wonder we need cleaners. I wouldn't have thought of this,
until one day I ran into such a file by accident.

Paul


Thank you, Paul. I checked the Malwarebytes webpage, and it seems to be
saying that you can do a regular uninstall and follow up with their
cleaner if necessary. I did the regular uninstall after having the
computer lock up twice today, and I'll report back on whether this
solved the problem.

--
Jo-Anne
  #6  
Old December 5th 17, 09:57 PM posted to alt.windows7.general
J. P. Gilliver (John)[_4_]
external usenet poster
 
Posts: 2,679
Default Malwarebytes problem?

In message , Big Al
writes:
On 12/05/2017 11:40 AM, Jo-Anne wrote:

[]
However, the last time I did an update, it installed a trial version
of the full program. (I don't remember being asked to confirm that I

[]
Since it's such a backbone of any system (sarcasm intended), then just
remove it. If you're right, things will work great.
Then reinstall something after you're sure all is well.

Sounds like no down side to me.


+1: any prog. that installs something without asking gets a very dim
look from me. As Paul said, probably get their uninstaller, if they have
one, rather than trying to do it yourself.

If, as KenW suggests, it reverts to the freeware version when the time
runs out, rather than doing anything else (including nagging), then I'd
be less cross - though still unhappy about it having done it in the
first place.
--
J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

The early worm gets the bird.
  #7  
Old December 5th 17, 06:28 PM posted to alt.windows7.general
Ken Blake[_5_]
external usenet poster
 
Posts: 2,221
Default Malwarebytes problem?

On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne
wrote:


Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version of
the full program. (I don't remember being asked to confirm that I wanted
it.) What made me think of this program being the problem is that today
I got a message from the program that I had three more days of the trial
version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?



I doubt very much that it is MalwareBytes AntiMalware causing the
problem. I use it on two computers here, and have seen it many others,
and I've never seen it cause such a problem. My wife's computer also
has the trial version running with just a few days left, and she's
never had your problem.
  #8  
Old December 5th 17, 06:34 PM posted to alt.windows7.general
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default Malwarebytes problem?

On 12/5/2017 11:28 AM, Ken Blake wrote:
On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne
wrote:

Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version of
the full program. (I don't remember being asked to confirm that I wanted
it.) What made me think of this program being the problem is that today
I got a message from the program that I had three more days of the trial
version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?



I doubt very much that it is MalwareBytes AntiMalware causing the
problem. I use it on two computers here, and have seen it many others,
and I've never seen it cause such a problem. My wife's computer also
has the trial version running with just a few days left, and she's
never had your problem.


Are you running another anti-malware program too? I use Avira as my
always-running anti-malware program, and I've heard that when you have
two anti-malware programs running simultaneously, you can have this kind
of problem.

--
Jo-Anne
  #9  
Old December 5th 17, 07:10 PM posted to alt.windows7.general
Ken Blake[_5_]
external usenet poster
 
Posts: 2,221
Default Malwarebytes problem?

On Tue, 05 Dec 2017 11:34:26 -0600, Jo-Anne
wrote:


On 12/5/2017 11:28 AM, Ken Blake wrote:

On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne
wrote:


Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version of
the full program. (I don't remember being asked to confirm that I wanted
it.) What made me think of this program being the problem is that today
I got a message from the program that I had three more days of the trial
version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?



I doubt very much that it is MalwareBytes AntiMalware causing the
problem. I use it on two computers here, and have seen it many others,
and I've never seen it cause such a problem. My wife's computer also
has the trial version running with just a few days left, and she's
never had your problem.



Are you running another anti-malware program too? I use Avira as my
always-running anti-malware program, and I've heard that when you have
two anti-malware programs running simultaneously, you can have this kind
of problem.




Avira is an anti-virus. Unlike MalwareBytes AntiMalware, it doesn't
specialize in other kinds of malware.

I, and my wife, also run an anti-virus (Kaspersky) in addition to
MalwareBytes AntiMalware. As I said, no problems like yours.

It's OK to run an anti-virus and MalwareBytes AntiMalware. What it's
*not* OK to do is run more than one anti-virus.

  #10  
Old December 16th 17, 06:34 PM posted to alt.windows7.general
Diesel
external usenet poster
 
Posts: 937
Default Malwarebytes problem?

Ken Blake
Tue, 05 Dec 2017
18:10:57 GMT in alt.windows7.general, wrote:

On Tue, 05 Dec 2017 11:34:26 -0600, Jo-Anne
wrote:

On 12/5/2017 11:28 AM, Ken Blake wrote:
On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne
wrote:

Over the past week, my computer has locked up three times--to
the point where I had to turn it off manually. I suspect the
problem is Malwarebytes. I run the free version when I want to
check for malware. However, the last time I did an update, it
installed a trial version of the full program. (I don't
remember being asked to confirm that I wanted it.) What made me
think of this program being the problem is that today I got a
message from the program that I had three more days of the
trial version.

Assuming that it is Malwarebytes causing the problem, what is
the best approach for dealing with it? Should I uninstall
Malwarebytes and then try to reinstall the free version? Wait
for the trial version to end? Something else?


I doubt very much that it is MalwareBytes AntiMalware causing
the problem. I use it on two computers here, and have seen it
many others, and I've never seen it cause such a problem. My
wife's computer also has the trial version running with just a
few days left, and she's never had your problem.


Are you running another anti-malware program too? I use Avira as
my always-running anti-malware program, and I've heard that when
you have two anti-malware programs running simultaneously, you can
have this kind of problem.




Avira is an anti-virus. Unlike MalwareBytes AntiMalware, it
doesn't specialize in other kinds of malware.


Actually, Avira does. You've had a drink of the Malwarebytes
advertising koolaid. Malwarebytes is a glorified trojan 'scanner' of
sorts, and, it's had compatability issues and generated many lockup
conditions on a variety of system configurations. Don't take my word
for it, checkout their own support forums.



--
Please visit our moderators personal page:
https://tekrider.net/pages/david-brooks-stalker.php
Now for a cheeky message from our sponsors:
Sit down, you're rocking the boat!
  #11  
Old December 6th 17, 09:26 AM posted to alt.windows7.general
Andy
external usenet poster
 
Posts: 645
Default Malwarebytes problem?

You sure can it does not happen to every one even someone running the same 2
programs from the same company.
But it does happen to some systems.
--
AL'S COMPUTERS
"Jo-Anne" wrote in message
news
On 12/5/2017 11:28 AM, Ken Blake wrote:
On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne
wrote:

Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version of
the full program. (I don't remember being asked to confirm that I wanted
it.) What made me think of this program being the problem is that today
I got a message from the program that I had three more days of the trial
version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?



I doubt very much that it is MalwareBytes AntiMalware causing the
problem. I use it on two computers here, and have seen it many others,
and I've never seen it cause such a problem. My wife's computer also
has the trial version running with just a few days left, and she's
never had your problem.


Are you running another anti-malware program too? I use Avira as my
always-running anti-malware program, and I've heard that when you have two
anti-malware programs running simultaneously, you can have this kind of
problem.

--
Jo-Anne



  #12  
Old December 6th 17, 06:42 PM posted to alt.windows7.general
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default Malwarebytes problem?

On 12/6/2017 2:26 AM, Andy wrote:
You sure can it does not happen to every one even someone running the same 2
programs from the same company.
But it does happen to some systems.


Thank you, Andy! I uninstalled Malwarebytes yesterday, and so far so good...

Jo-Anne
  #13  
Old December 7th 17, 09:21 AM posted to alt.windows7.general
Andy
external usenet poster
 
Posts: 645
Default Malwarebytes problem?

You are welcome Jo-Anne
see my response to your last post


--
AL'S COMPUTERS
"Jo-Anne" wrote in message
news
On 12/6/2017 2:26 AM, Andy wrote:
You sure can it does not happen to every one even someone running the
same 2
programs from the same company.
But it does happen to some systems.


Thank you, Andy! I uninstalled Malwarebytes yesterday, and so far so
good...

Jo-Anne



  #14  
Old December 5th 17, 07:56 PM posted to alt.windows7.general
Ed Cryer
external usenet poster
 
Posts: 2,621
Default Malwarebytes problem?

Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the point
where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version of
the full program. (I don't remember being asked to confirm that I wanted
it.) What made me think of this program being the problem is that today
I got a message from the program that I had three more days of the trial
version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne


Try the Reliability Monitor.
Type "reliability" in the Start Globe.
It should have the defaulting prog marked with a red star.

Ed

  #15  
Old December 6th 17, 12:51 AM posted to alt.windows7.general
Jo-Anne[_4_]
external usenet poster
 
Posts: 1,101
Default Malwarebytes problem?

On 12/5/2017 12:56 PM, Ed Cryer wrote:
Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the
point where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version
of the full program. (I don't remember being asked to confirm that I
wanted it.) What made me think of this program being the problem is
that today I got a message from the program that I had three more days
of the trial version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne


Try the Reliability Monitor.
Type "reliability" in the Start Globe.
It should have the defaulting prog marked with a red star.

Ed


Thank you, Ed! I never thought to check that. I just did and got the
following: Windows Wireless LAN 802.11 Extensibility Framework: Stopped
working

Not sure what exactly it means...

--
Jo-Anne
 




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