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Problems Sending Email,,, Corrupt Windows Component?
Greetings:
I'm running XP SP2 on a desktop and laptop on an ad-hoc (peer to peer) network. Neither computer will send email using Outlook 2003 or Outlook Express, but can receive email fine. YES, all the config settings are correct. Neither computer will connect to the SMTP using the Telnet command, nor will they "bounce" email using MailWasher. NO, my ISP is NOT blocking port 25. I've scanned both for viruses and adware and found nothing. I've switched off all antivirus and firewalls and still can't send email. I've configured a buddy's laptop to connect through same ISP and use Outlook Express and it WILL send email AND connect to the SMTP using Telnet. What gives? I'm suspecting a damaged Windows component, but I've tried "c:sfc /now" on both computers and it didn't find anything. I've run out of tricks. Can anyone offer some assistance? I've included a section of an Outlook 2003 log file below. Thanks, Brian 2005.03.10 18:49:22 Logging Started (level is LTF_TRACE) 2005.03.10 18:49:22 USER 1: Synch operation started (flags = 00000001) 2005.03.10 18:49:22 USER 1: UploadItems: 0 messages to send 2005.03.10 18:49:22 USER 1: Synch operation completed 2005.03.10 18:49:22 USER 1: Synch operation started (flags = 00000030) 2005.03.10 18:49:22 USER 1: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items 2005.03.10 18:49:22 POP3 (website.com): Begin execution 2005.03.10 18:49:22 USER 2: Synch operation started (flags = 00000001) 2005.03.10 18:49:22 USER 2: UploadItems: 0 messages to send 2005.03.10 18:49:22 USER 2: Synch operation completed 2005.03.10 18:49:22 USER 2: Synch operation started (flags = 00000030) 2005.03.10 18:49:22 POP3 (website.com): ========= Initial blob ========= 2005.03.10 18:49:22 POP3 (website.com): =================================== 2005.03.10 18:49:22 USER 2: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items 2005.03.10 18:49:22 POP3 (website.com): Begin execution 2005.03.10 18:49:23 POP3 (website.com): Port: 110, Secu no, SPA: no 2005.03.10 18:49:23 POP3 (website.com): Finding host 2005.03.10 18:49:23 POP3 (website.com): Connecting to host 2005.03.10 18:49:23 POP3 (website.com): Connected to host 2005.03.10 18:49:23 POP3 (website.com): rx +OK X1 NT-POP3 Server website.com (IMail 8.05 6397-1) 2005.03.10 18:49:23 POP3 (website.com): Authorizing to server 2005.03.10 18:49:23 POP3 (website.com): [tx] USER USER 1 2005.03.10 18:49:23 POP3 (website.com): rx +OK send your password 2005.03.10 18:49:23 POP3 (website.com): [tx] PASS ***** 2005.03.10 18:49:24 POP3 (website.com): rx +OK maildrop locked and ready 2005.03.10 18:49:24 POP3 (website.com): Authorized to host 2005.03.10 18:49:24 POP3 (website.com): Connected to host 2005.03.10 18:49:24 POP3 (website.com): [tx] STAT 2005.03.10 18:49:24 POP3 (website.com): rx +OK 0 0 2005.03.10 18:49:24 POP3 (website.com): ==== Comparing server and local blobs ==== 2005.03.10 18:49:24 POP3 (website.com): ========================================== 2005.03.10 18:49:24 POP3 (website.com): Do deletions: LoS: no 2005.03.10 18:49:24 POP3 (website.com): Disconnecting from host 2005.03.10 18:49:24 POP3 (website.com): [tx] QUIT 2005.03.10 18:49:24 POP3 (website.com): rx +OK POP3 Server saying Good-Bye 2005.03.10 18:49:24 POP3 (website.com): Disconnected from host 2005.03.10 18:49:24 POP3 (website.com): ========= No blob changes ========= 2005.03.10 18:49:24 POP3 (website.com): =================================== 2005.03.10 18:49:24 POP3 (website.com): End execution 2005.03.10 18:49:24 USER 1: ReportStatus: RSF_COMPLETED, hr = 0x00000000 2005.03.10 18:49:24 USER 1: Synch operation completed 2005.03.10 18:49:24 POP3 (website.com): ========= Initial blob ========= 2005.03.10 18:49:24 POP3 (website.com): =================================== 2005.03.10 18:49:24 POP3 (website.com): Port: 110, Secu no, SPA: no 2005.03.10 18:49:24 POP3 (website.com): Finding host 2005.03.10 18:49:24 POP3 (website.com): Connected to host 2005.03.10 18:49:24 POP3 (website.com): rx +OK X1 NT-POP3 Server website.com (IMail 8.05 6399-1) 2005.03.10 18:49:24 POP3 (website.com): Authorizing to server 2005.03.10 18:49:24 POP3 (website.com): [tx] USER USER 2 2005.03.10 18:49:25 POP3 (website.com): rx +OK send your password 2005.03.10 18:49:25 POP3 (website.com): [tx] PASS ***** 2005.03.10 18:49:25 POP3 (website.com): rx +OK maildrop locked and ready 2005.03.10 18:49:25 POP3 (website.com): Authorized to host 2005.03.10 18:49:25 POP3 (website.com): Connected to host 2005.03.10 18:49:25 POP3 (website.com): [tx] STAT 2005.03.10 18:49:25 POP3 (website.com): rx +OK 1 395 2005.03.10 18:49:25 POP3 (website.com): [tx] UIDL 2005.03.10 18:49:25 POP3 (website.com): rx +OK 1 messages (395 octets) 2005.03.10 18:49:26 POP3 (website.com): rx 1 409091183 2005.03.10 18:49:26 POP3 (website.com): rx . 2005.03.10 18:49:26 POP3 (website.com): [tx] LIST 2005.03.10 18:49:26 POP3 (website.com): rx +OK 1 messages (395 octets) 2005.03.10 18:49:26 POP3 (website.com): rx 1 395 2005.03.10 18:49:26 POP3 (website.com): rx . 2005.03.10 18:49:26 POP3 (website.com): ==== Comparing server and local blobs ==== 2005.03.10 18:49:26 POP3 (website.com): 409091183 : new 2005.03.10 18:49:26 POP3 (website.com): ========================================== 2005.03.10 18:49:26 POP3 (website.com): [tx] RETR 1 2005.03.10 18:49:27 POP3 (website.com): rx +OK 395 octets 2005.03.10 18:49:31 POP3 (website.com): Do deletions: LoS: no 2005.03.10 18:49:31 POP3 (website.com): [tx] DELE 1 2005.03.10 18:49:31 POP3 (website.com): rx +OK msg deleted 2005.03.10 18:49:31 POP3 (website.com): Disconnecting from host 2005.03.10 18:49:31 POP3 (website.com): [tx] QUIT 2005.03.10 18:49:31 POP3 (website.com): rx +OK POP3 Server saying Good-Bye 2005.03.10 18:49:31 POP3 (website.com): Disconnected from host 2005.03.10 18:49:31 POP3 (website.com): ========= Updates to blob ========= 2005.03.10 18:49:31 POP3 (website.com): &B409091183 2005.03.10 18:49:31 POP3 (website.com): ========= Final blob ========= 2005.03.10 18:49:31 POP3 (website.com): &B409091183 2005.03.10 18:49:31 POP3 (website.com): =================================== 2005.03.10 18:49:31 POP3 (website.com): End execution 2005.03.10 18:49:31 USER 2: ReportStatus: RSF_COMPLETED, hr = 0x00000000 2005.03.10 18:49:31 USER 2: Synch operation completed 2005.03.10 18:50:39 USER 1: Synch operation started (flags = 00000001) 2005.03.10 18:50:39 USER 1: UploadItems: 1 messages to send 2005.03.10 18:50:39 SMTP (website.com): Begin execution 2005.03.10 18:50:39 SMTP (website.com): Port: 25, Secu no, SPA: no 2005.03.10 18:50:39 SMTP (website.com): Finding host 2005.03.10 18:51:00 SMTP (website.com): Disconnected from host 2005.03.10 18:51:00 SMTP (website.com): End execution 2005.03.10 18:51:00 USER 1: ReportStatus: RSF_COMPLETED, hr = 0x80042109 2005.03.10 18:51:00 USER 1: Synch operation completed 2005.03.10 18:51:19 Resource manager terminated 2005.03.10 18:56:49 Logging Started (level is LTF_TRACE) 2005.03.10 18:56:49 USER 1: Synch operation started (flags = 00000001) 2005.03.10 18:56:49 USER 1: UploadItems: 0 messages to send 2005.03.10 18:56:49 USER 1: Synch operation completed 2005.03.10 18:56:49 USER 1: Synch operation started (flags = 00000030) 2005.03.10 18:56:49 USER 1: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items 2005.03.10 18:56:49 POP3 (website.com): Begin execution 2005.03.10 18:56:49 USER 2: Synch operation started (flags = 00000001) 2005.03.10 18:56:49 POP3 (website.com): ========= Initial blob ========= 2005.03.10 18:56:49 POP3 (website.com): =================================== 2005.03.10 18:56:49 USER 2: UploadItems: 0 messages to send 2005.03.10 18:56:49 USER 2: Synch operation completed 2005.03.10 18:56:49 POP3 (website.com): Port: 110, Secu no, SPA: no 2005.03.10 18:56:49 POP3 (website.com): Finding host 2005.03.10 18:56:49 USER 2: Synch operation started (flags = 00000030) 2005.03.10 18:56:49 POP3 (website.com): Connecting to host 2005.03.10 18:56:49 USER 2: DoPOPDownload(flags = 00000030, max msg = ffffffff): full items 2005.03.10 18:56:49 POP3 (website.com): Begin execution 2005.03.10 18:56:49 POP3 (website.com): Connected to host 2005.03.10 18:56:50 POP3 (website.com): rx +OK X1 NT-POP3 Server website.com (IMail 8.05 6451-3) 2005.03.10 18:56:50 POP3 (website.com): Authorizing to server 2005.03.10 18:56:50 POP3 (website.com): [tx] USER USER 1 2005.03.10 18:56:50 POP3 (website.com): rx +OK send your password 2005.03.10 18:56:50 POP3 (website.com): [tx] PASS ***** 2005.03.10 18:56:50 POP3 (website.com): rx +OK maildrop locked and ready 2005.03.10 18:56:50 POP3 (website.com): Authorized to host 2005.03.10 18:56:50 POP3 (website.com): Connected to host 2005.03.10 18:56:50 POP3 (website.com): [tx] STAT 2005.03.10 18:56:50 POP3 (website.com): rx +OK 0 0 2005.03.10 18:56:50 POP3 (website.com): ==== Comparing server and local blobs ==== 2005.03.10 18:56:50 POP3 (website.com): ========================================== 2005.03.10 18:56:51 POP3 (website.com): Do deletions: LoS: no 2005.03.10 18:56:51 POP3 (website.com): Disconnecting from host 2005.03.10 18:56:51 POP3 (website.com): [tx] QUIT 2005.03.10 18:56:51 POP3 (website.com): rx +OK POP3 Server saying Good-Bye 2005.03.10 18:56:51 POP3 (website.com): Disconnected from host 2005.03.10 18:56:51 POP3 (website.com): ========= No blob changes ========= 2005.03.10 18:56:51 POP3 (website.com): =================================== 2005.03.10 18:56:51 POP3 (website.com): End execution 2005.03.10 18:56:51 USER 1: ReportStatus: RSF_COMPLETED, hr = 0x00000000 2005.03.10 18:56:51 USER 1: Synch operation completed 2005.03.10 18:56:51 POP3 (website.com): ========= Initial blob ========= 2005.03.10 18:56:51 POP3 (website.com): &B409091183 2005.03.10 18:56:51 POP3 (website.com): =================================== 2005.03.10 18:56:51 POP3 (website.com): Port: 110, Secu no, SPA: no 2005.03.10 18:56:51 POP3 (website.com): Finding host 2005.03.10 18:56:51 POP3 (website.com): Connected to host 2005.03.10 18:56:51 POP3 (website.com): rx +OK X1 NT-POP3 Server website.com (IMail 8.05 6452-2) 2005.03.10 18:56:51 POP3 (website.com): Authorizing to server 2005.03.10 18:56:51 POP3 (website.com): [tx] USER USER 2 2005.03.10 18:56:51 POP3 (website.com): rx +OK send your password 2005.03.10 18:56:51 POP3 (website.com): [tx] PASS ***** 2005.03.10 18:56:51 POP3 (website.com): rx +OK maildrop locked and ready 2005.03.10 18:56:51 POP3 (website.com): Authorized to host 2005.03.10 18:56:51 POP3 (website.com): Connected to host 2005.03.10 18:56:51 POP3 (website.com): [tx] STAT 2005.03.10 18:56:52 POP3 (website.com): rx +OK 0 0 2005.03.10 18:56:52 POP3 (website.com): ==== Comparing server and local blobs ==== 2005.03.10 18:56:52 POP3 (website.com): 409091183 : gone 2005.03.10 18:56:52 POP3 (website.com): ========================================== 2005.03.10 18:56:52 POP3 (website.com): Do deletions: LoS: no 2005.03.10 18:56:52 POP3 (website.com): Disconnecting from host 2005.03.10 18:56:52 POP3 (website.com): [tx] QUIT 2005.03.10 18:56:52 POP3 (website.com): rx +OK POP3 Server saying Good-Bye 2005.03.10 18:56:52 POP3 (website.com): Disconnected from host 2005.03.10 18:56:52 POP3 (website.com): ========= Updates to blob ========= 2005.03.10 18:56:52 POP3 (website.com): -B409091183 2005.03.10 18:56:52 POP3 (website.com): ========= Final blob ========= 2005.03.10 18:56:52 POP3 (website.com): =================================== 2005.03.10 18:56:52 POP3 (website.com): End execution 2005.03.10 18:56:52 USER 2: ReportStatus: RSF_COMPLETED, hr = 0x00000000 2005.03.10 18:56:52 USER 2: Synch operation completed 2005.03.10 18:58:43 USER 1: Synch operation started (flags = 00000001) 2005.03.10 18:58:43 USER 1: UploadItems: 1 messages to send 2005.03.10 18:58:43 SMTP (website.com): Begin execution 2005.03.10 18:58:44 SMTP (website.com): Port: 25, Secu no, SPA: no 2005.03.10 18:58:44 SMTP (website.com): Finding host 2005.03.10 18:59:05 SMTP (website.com): Disconnected from host 2005.03.10 18:59:05 SMTP (website.com): End execution 2005.03.10 18:59:05 USER 1: ReportStatus: RSF_COMPLETED, hr = 0x80042109 2005.03.10 18:59:05 USER 1: Synch operation completed 2005.03.10 18:59:25 USER 1: Synch operation started (flags = 00000001) 2005.03.10 18:59:25 USER 1: UploadItems: 1 messages to send 2005.03.10 18:59:25 SMTP (website.com): Begin execution 2005.03.10 18:59:25 SMTP (website.com): Port: 25, Secu no, SPA: no 2005.03.10 18:59:25 SMTP (website.com): Finding host 2005.03.10 18:59:46 SMTP (website.com): Disconnected from host 2005.03.10 18:59:46 SMTP (website.com): End execution 2005.03.10 18:59:46 USER 1: ReportStatus: RSF_COMPLETED, hr = 0x80042109 2005.03.10 18:59:46 USER 1: Synch operation completed 2005.03.10 18:59:52 Resource manager terminated |
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#2
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BPC23 com wrote:
Please see my comments inline: Greetings: I'm running XP SP2 on a desktop and laptop on an ad-hoc (peer to peer) network. Neither computer will send email using Outlook 2003 or Outlook Express, but can receive email fine. YES, all the config settings are correct. No, all the config settings are not correct or you would be able to send email. The most common cause for this error is that you have smtp set to require authorization from the ISP where none is needed or you have smtp set to *not* require authorization where one *is* needed. So open up the configs for smtp again and whatever you have in that area, do the opposite and see if that works. Neither computer will connect to the SMTP using the Telnet command, nor This is completely normal. Very few ISPs will allow the telnet service to run on their machines. will they "bounce" email using MailWasher. NO, my ISP is NOT blocking port 25. I've scanned both for viruses and adware and found nothing. I've switched off all antivirus and firewalls and still can't send email. Very unlikely that this is anything but an authentication problem. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#3
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Well, a call to my web site's tech support confirmed that my account does
require authentication to the SMTP and that I've got everything properly configured, however, I can not send email with authentication either on or off. I'm certain my ISP is not blocking port 25 because I've had several conversations with their tech support. Interestingly, I was able to configure a buddy's laptop to send email using Outlook Express and my ISP. This tells me something is incorrect on my specific computer. Any other ideas? Thanks a bunch, Brian "Malke" wrote: BPC23 com wrote: Please see my comments inline: Greetings: I'm running XP SP2 on a desktop and laptop on an ad-hoc (peer to peer) network. Neither computer will send email using Outlook 2003 or Outlook Express, but can receive email fine. YES, all the config settings are correct. No, all the config settings are not correct or you would be able to send email. The most common cause for this error is that you have smtp set to require authorization from the ISP where none is needed or you have smtp set to *not* require authorization where one *is* needed. So open up the configs for smtp again and whatever you have in that area, do the opposite and see if that works. Neither computer will connect to the SMTP using the Telnet command, nor This is completely normal. Very few ISPs will allow the telnet service to run on their machines. will they "bounce" email using MailWasher. NO, my ISP is NOT blocking port 25. I've scanned both for viruses and adware and found nothing. I've switched off all antivirus and firewalls and still can't send email. Very unlikely that this is anything but an authentication problem. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#4
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Try creating a new Identity.
If that works, import your mail from the old Identity. -- Ron Sommer "BPC23 com" brarcigal@chestnutoakcompanyDOT wrote in message ... Well, a call to my web site's tech support confirmed that my account does require authentication to the SMTP and that I've got everything properly configured, however, I can not send email with authentication either on or off. I'm certain my ISP is not blocking port 25 because I've had several conversations with their tech support. Interestingly, I was able to configure a buddy's laptop to send email using Outlook Express and my ISP. This tells me something is incorrect on my specific computer. Any other ideas? Thanks a bunch, Brian "Malke" wrote: BPC23 com wrote: Please see my comments inline: Greetings: I'm running XP SP2 on a desktop and laptop on an ad-hoc (peer to peer) network. Neither computer will send email using Outlook 2003 or Outlook Express, but can receive email fine. YES, all the config settings are correct. No, all the config settings are not correct or you would be able to send email. The most common cause for this error is that you have smtp set to require authorization from the ISP where none is needed or you have smtp set to *not* require authorization where one *is* needed. So open up the configs for smtp again and whatever you have in that area, do the opposite and see if that works. Neither computer will connect to the SMTP using the Telnet command, nor This is completely normal. Very few ISPs will allow the telnet service to run on their machines. will they "bounce" email using MailWasher. NO, my ISP is NOT blocking port 25. I've scanned both for viruses and adware and found nothing. I've switched off all antivirus and firewalls and still can't send email. Very unlikely that this is anything but an authentication problem. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
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