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Windows 7 Saying "Windows is not genuine" ?
Mobo bit the big one.
Replaced it with one almost, but not exactly the same. Rebuilt the system. Went through the registration process successfully (I think...) and was mildly surprised there was no issue with the mobo. But now, some weeks later, Windows 7 is telling me the installation is not genuine. When I try online registration, it tells me "Invalid Product Key". Tried phone activation, but they got the same result. Tried to get them to transfer me to somebody who could answer the obvious question, but they would not. I have used the activation key at least 3 times in the past: - Initial build of this box. - A re-build where everything was the same - The latest re-build where the mobo was slightly different (something to do with buss voltage control) but registration was seemingly successful. Sounds like Windows 7 is going to bite the big one today or tomorrow (based on MS warning dialogs). Of course I have backup images, but I'm thinking they are not going to help unless I can drive a stake through the heart of whatever process keeps phoning home and getting the "Invalid Installation" notification. Does this sound familiar to anybody? -- Pete Cresswell |
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#2
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Windows 7 Saying "Windows is not genuine" ?
(PeteCresswell) wrote:
Mobo bit the big one. Replaced it with one almost, but not exactly the same. Rebuilt the system. Went through the registration process successfully (I think...) and was mildly surprised there was no issue with the mobo. But now, some weeks later, Windows 7 is telling me the installation is not genuine. When I try online registration, it tells me "Invalid Product Key". Tried phone activation, but they got the same result. Tried to get them to transfer me to somebody who could answer the obvious question, but they would not. I have used the activation key at least 3 times in the past: - Initial build of this box. - A re-build where everything was the same - The latest re-build where the mobo was slightly different (something to do with buss voltage control) but registration was seemingly successful. Sounds like Windows 7 is going to bite the big one today or tomorrow (based on MS warning dialogs). Of course I have backup images, but I'm thinking they are not going to help unless I can drive a stake through the heart of whatever process keeps phoning home and getting the "Invalid Installation" notification. Does this sound familiar to anybody? slmgr /dlv # display activation/license status MGADiag # https://go.microsoft.com/fwlink/?linkid=52012 # Post log he # https://social.microsoft.com/Forums/...tegory=genuine And this is an example of the help you get. https://social.microsoft.com/Forums/...enuinewindows7 I don't know if there are any OS version limits on MGADiag. Like, whether it debugs VLK, or server installs or whatever. I had a hell of a time remembering what that thing was called. Paul |
#3
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Windows 7 Saying "Windows is not genuine" ?
PeteCresswell wrote:
Mobo bit the big one. Replaced it with one almost, but not exactly the same. Rebuilt the system. Went through the registration process successfully (I think...) and was mildly surprised there was no issue with the mobo. Registration is NOT activation. Registration merely tells them who you are. Activation validates your product key. But now, some weeks later, Windows 7 is telling me the installation is not genuine. You hit the 30-day trial period. You registered instead of activated. When I try online registration, it tells me "Invalid Product Key". The product key on the sticker might not match the product key of the installed license. That happens because a manufacturer will use the same image to build many boxes but runs through sheets of pre-printed stickers to put onto the case. From where did you obtain the product key to use this time? Where did you get the product? I've had license keys pulled to Microsoft products because the seller got caught pirating their stuff. Looked good to me, activated when I got it, wouldn't activated a little over a year later, found out MS pulled the keys (blacklisted them) because the seller was slicing up a volume license (those stay within the same organization). Got burned by a seller. Had to go buy again. Tried phone activation, but they got the same result. Tried to get them to transfer me to somebody who could answer the obvious question, but they would not. Who is they? When activation (not registration) failed, did you get prompted with a phone number to call Microsoft support to generate a new key? I have used the activation key at least 3 times in the past: - Initial build of this box. - A re-build where everything was the same - The latest re-build where the mobo was slightly different (something to do with buss voltage control) but registration was seemingly successful. Registration is unimportant. How long since you did the rebuild (the 2nd bullet item above)? Sounds like Windows 7 is going to bite the big one today or tomorrow (based on MS warning dialogs). Of course I have backup images, but I'm thinking they are not going to help unless I can drive a stake through the heart of whatever process keeps phoning home and getting the "Invalid Installation" notification. Does this sound familiar to anybody? Even when the sticker didn't match the product key for the installed product, I've not had a problem with phone-in product activation after replacing the motherboard (which not an exact replacement because the old model was no longer available). |
#4
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Windows 7 Saying "Windows is not genuine" ?
Per Paul:
slmgr /dlv # display activation/license status Per http://tinyurl.com/y8cqffh2 it sounds to me like they're saying "You're screwed".... -) -- Pete Cresswell |
#5
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Windows 7 Saying "Windows is not genuine" ?
Per Paul:
MGADiag # https://go.microsoft.com/fwlink/?linkid=52012 I guess it's time for social.microsoft.com: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data-- Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-CM74G-RPHKF-PW487 Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY= Windows Product ID: 00371-177-0000061-85861 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {91DCC91C-DC83-4D5B-AF7B-799A71788F89}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architectu 0x00000009 Build lab: 7601.win7sp1_ldr.170427-1518 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data-- ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data-- Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data-- Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data-- Office Status: 100 Genuine Microsoft Office Professional Edition 2003 - 100 Genuine Microsoft Office Visio Professional 2003 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005 Browser Data-- Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data-- Other data-- Office Details: GenuineResultsMachineDataUGUID{91DCC91C-DC83-4D5B-AF7B-799A71788F89}/UGUIDVersion1.9.0027.0/VersionOS6.1.7601.2.00010100.1.0.048/OSArchitecturex64/ArchitecturePKey*****-*****-*****-*****-PW487/PKeyPID00371-177-0000061-85861/PIDPIDType5/PIDTypeSIDS-1-5-21-605741848-770943912-1611133582/SIDSYSTEMManufacturerGigabyte Technology Co., Ltd./ManufacturerModelZ87X-UD3H/Model/SYSTEMBIOSManufacturerAmerican Megatrends Inc./ManufacturerVersionF9/VersionSMBIOSVersion major="2" minor="7"/Date20140318000000.000000+000/Date/BIOSHWIDE7793B07018400F4/HWIDUserLCID0409/UserLCIDSystemLCID0409/SystemLCIDTimeZoneEastern Standard Time(GMT-05:00)/TimeZoneiJoin0/iJoinSBIDstat3/statmsppid/msppidname/namemodel/model/SBIDOEM/GANotification//MachineDataSoftwareOfficeResult100/ResultProductsProduct GUID="{90110409-6000-11D3-8CFE-0150048383C9}"LegitResult100/LegitResultNameMicrosoft Office Professional Edition 2003/NameVer11/VerVal38F30A2981C2A0/ValHashi+LkNU7QpnBh8QYYpbv8XbyOovo=/HashPid73931-336-0976364-57782/PidPidType8/PidType/ProductProduct GUID="{90510409-6000-11D3-8CFE-0150048383C9}"LegitResult100/LegitResultNameMicrosoft Office Visio Professional 2003/NameVer11/VerVal6FB62747B2AA0/ValHashboOABprivm2Pir0t29YMGByHn48=/HashPid72085-336-5353694-55100/PidPidType8/PidType/Product/ProductsApplicationsApp Id="15" Version="11" Result="100"/App Id="16" Version="11" Result="100"/App Id="18" Version="11" Result="100"/App Id="19" Version="11" Result="100"/App Id="1A" Version="11" Result="100"/App Id="1B" Version="11" Result="100"/App Id="44" Version="11" Result="100"/App Id="51" Version="11" Result="100"//Applications/Office/Software/GenuineResults Spsys.log Content: 0x80070002 Licensing Data-- Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-177-000006-00-1033-7601.0000-1412017 Installation ID: 02045367047009712101090657781154437272085454828588 9593 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: PW487 License Status: Notification Notification Reason: 0xC004F009 (grace time expired). Remaining Windows rearm count: 3 Trusted time: 6/21/2017 17:02:02 Windows Activation Technologies-- HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data-- HWID Hash Current: NgAAAAEAAQABAAMAAQADAAAAAgABAAEAHKJ0CCBG6PZ0HcTetn zIce4WXvB6OUdV3ktgcsj2 OEM Activation 1.0 Data-- N/A OEM Activation 2.0 Data-- BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ALASKA A M I FACP ALASKA A M I HPET ALASKA A M I MCFG FPDT ALASKA A M I SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist DMAR INTEL HSW MATS ALASKA A M I -- Pete Cresswell |
#6
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Windows 7 Saying "Windows is not genuine" ?
Per VanguardLH:
The product key on the sticker might not match the product key of the installed license. That happens because a manufacturer will use the same image to build many boxes but runs through sheets of pre-printed stickers to put onto the case. From where did you obtain the product key to use this time? Where did you get the product? Purchased it at least five years ago and have no idea about the vendor or the exact date. I have since started noting dates in my build log and now I can see I should probably note the exact source. Until you cited the blacklisting thing I would have thought that the two successful installs/validations meant that the key is valid. All this through the number that popped up when I entered "slui.exe 4" on the command line. Heavy Indian or Pakistani accent.... was just reading screens with no underlying knowledge... declined to forward me to anybody who knew more. Given your experience with the not-quite mobo, I would have to lean towards the "Blacklisted" explanation. Looks like I'm going to be coughing up about ninety bucks for the OEM on Amazon. -- Pete Cresswell |
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Windows 7 Saying "Windows is not genuine" ?
(PeteCresswell) wrote:
Per Paul: MGADiag # https://go.microsoft.com/fwlink/?linkid=52012 I guess it's time for social.microsoft.com: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data-- License Status: Notification Notification Reason: 0xC004F009 (grace time expired). Remaining Windows rearm count: 3 Trusted time: 6/21/2017 17:02:02 Backup of C: and System Reserved in hand ? ******* Re-arm command (administrator command prompt) slmgr.vbs -rearm # Vista or later, do this on day 29... On WinXP, you run this in a Command Prompt as administrator, to reset the grace clock. Do this on the 29th day. You will likely get a total of 90 days total grace or so. I've never tested one of these all the way, to see just how far it will go. There are advocates for abusing Enterprise versions using tricks like this. rundll32.exe syssetup,SetupOobeBnk ******* I don't know what you can do, if you hit day 31 and it expires. I don't think the re-arm will fix that. But, you can try. ******* For any tool which dumps keys, always be careful with what you post in a public forum. for example, copy/paste of Belarc, or of this MGAdiag thing. While most of the time, the output is "safe enough", it's your responsibility to make sure it stays that way. I don't know if the handling of non-OS license keys in MGAdiag, is clean enough or not. It's OK to show a partial key, like five characters, but I don't really know what a diagnostic expert does with that, unless they have a way of pumping one of the other numbers in somewhere, and correlating those five characters (somehow). Most of the time, the MGA people are grumpy. And they receive their fair share of scumbags (pirates or whatever). I can buy cases where a trusting individual got a pirate copy from their mom and pop computer store. But many times, the MGA threads seem to show individuals with first-hand knowledge of their piracy, come looking for help. Maybe they think an analyst can wave a magic wand and give a one-time activation code, but that's not what that forum is for. ******* Summary - you didn't activate, it expired, best guess. If I was stuck in this hole, I had my backup in hand, I'd open an Administrator Command Prompt and get to work. https://www.howtogeek.com/245445/how...ndows-license/ slmgr.vbs /ipk #####-#####-#####-#####-##### --- new key command slmgr.vbs /ato --- activate!!! slmgr.vbs /dlv --- (verify) Paul |
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Windows 7 Saying "Windows is not genuine" ?
On Wed, 21 Jun 2017 12:44:21 -0400, (PeteCresswell) wrote:
Mobo bit the big one. Replaced it with one almost, but not exactly the same. Rebuilt the system. Went through the registration process successfully (I think...) and was mildly surprised there was no issue with the mobo. But now, some weeks later, Windows 7 is telling me the installation is not genuine. Known problem with Windows. I wish I had a solution to offer, but I don't. I remember when Windows Genuine Advantage was first introduced, it nailed a bunch of totally legitimate installs. We still have that problem with virtual machines at work, despite having an unlimited enterprise license. You have my sympathy, but I don't know how to help. -- Stan Brown, Oak Road Systems, Tompkins County, New York, USA http://BrownMath.com/ http://OakRoadSystems.com/ Shikata ga nai... |
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Windows 7 Saying "Windows is not genuine" ?
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Windows 7 Saying "Windows is not genuine" ?
PeteCresswell wrote:
Looks like I'm going to be coughing up about ninety bucks for the OEM on Amazon. I thought you said you had image backups of the OS partition. Restore from those. Even if the mobo is different, that image should be usable to boot Windows and then you install the chipset drivers for the mobo. See if your backup image will still validate (or even thinks it needs to validate). |
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Windows 7 Saying "Windows is not genuine" ?
PeteCresswell wrote:
Windows Product Key: *****-*****-CM74G-RPHKF-PW487 Is there an "OEM" somewhere in the license? If so, Microsoft doesn't have to help. It's an OEM license so you have to contact the OEMer. If a legit OEM disc, the OEMer should be printed on the disc's label. If the OEMer doesn't match the brand for the new mobo, it may not work. Some OEM discs are BIOS-locked: they check a firmware string from the BIOS to determine on what brand of mobo the software is being installed. When BIOS-locked, a mismatch on firmware string means no install. If it is one of those "Dell restore" CDs sold on eBay, those are legit only when restoring a Dell computer, not other brands. There's a lot of pirating on eBay. |
#12
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Windows 7 Saying "Windows is not genuine" ?
En el artículo ,
(PeteCresswell) escribió: Looks like I'm going to be coughing up about ninety bucks for the OEM on Amazon. 10 quid for genuine Win7 licence stickers with keys on ebay. You've already paid M$ once, don't do it again. It isn't your fault their licensing has ****ed up. They're just trying to push you to Win10. -- (\_/) (='.'=) "Between two evils, I always pick (")_(") the one I never tried before." - Mae West |
#13
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Windows 7 Saying "Windows is not genuine" ?
Per VanguardLH:
I've had license keys pulled to Microsoft products because the seller got caught pirating their stuff. Looked good to me, I have been scoping out deals on Amazon for 7, 8, and 10. It's not enough to just look at the average ratings because I keep coming across four-star average ratings where it's 50-50: five stars and one star. The single-stars from buyers reporting that the product key is invalid. Seems like a problem to me - especially in light of keys being "Valid" when one purchases, but then declared "Invalid" by MS at some later date. Do you recall where you bought your "Good" copy? -- Pete Cresswell |
#14
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Windows 7 Saying "Windows is not genuine" ?
On 21/06/2017 22:00, (PeteCresswell) wrote:
Per Paul: slmgr /dlv # display activation/license status Per http://tinyurl.com/y8cqffh2 it sounds to me like they're saying "You're screwed".... -) https://social.technet.microsoft.com/Forums/windows/en-US/e2c50b0c-7f73-4f69-83a5-7dd0c14f7b47/grace-time-expired-do-i-need-to-reactivate?forum=winservercore -- Brian Gregory (in the UK). To email me please remove all the letter vee from my email address. |
#15
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Windows 7 Saying "Windows is not genuine" ?
Per Paul:
Summary - you didn't activate, it expired, best guess. That seems tb the case, but begs the question of how I got through the last five years or so.... I am guessing that, before the rebuild, MS had not yet deactivated my key so activation was successful back then.... but by the time I rebuilt a month ago, MS had deactivated the key. -- Pete Cresswell |
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