Update Failure

I had been preventing updates by sending my Win-10 to sleep.
However, it still managed to crash the machine again yesterday and when I
booted it up today, it ran the updates. It did not freeze in the middle
as previously but the following message was seen when I was searching for
a way to enable an Excel macro:

Installation Failu Windows failed to install the following update with
error 0x80073D02: 9WZDNCRFJ364-MICROSOFT.SKYPEAPP.

Is it serious? Dare I close down normally?

TIA

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Mint 19.1, kernel 4.15.0-45-generic, Cinnamon 4.0.9
running on an AMD Phenom II X4 Black edition.

On 01/06/2019 20:53, pinnerite wrote:

Is it serious? Dare I close down normally?


Yes it is very serious. You'll need to format your hard disk and
reinstall Windows 10 1903.

Is there anything you can do yourself without resorting to these
newsgroups? Do your children know that you are complete idiot asking
silly questions on public newsgroups.


Liverpool 1 - 0 up at half time on https://sport.bt.com/final





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pinnerite wrote:
I had been preventing updates by sending my Win-10 to sleep.
However, it still managed to crash the machine again yesterday and when I
booted it up today, it ran the updates. It did not freeze in the middle
as previously but the following message was seen when I was searching for
a way to enable an Excel macro:

Installation Failu Windows failed to install the following update with
error 0x80073D02: 9WZDNCRFJ364-MICROSOFT.SKYPEAPP.

Is it serious? Dare I close down normally?

TIA


"The app can't update when it's open" Code: 0x80073D02

Then, look for a way to close Skype. The thing is, Apps
can enter a zombie state, and perhaps in that state, the
file handles still aren't released. So while this
article playfully makes some suggestions, it's not
a given that this is sufficient. This was originally
a problem in the year 2015.

https://windowsreport.com/skype-does...se-windows-10/

Some of the things in Windows, are backed up by Scheduled
Task. And like a tag team, an attempt to kill something,
can trigger a Scheduled Task (or the Services do this too),
to restart and/or recover. I found the last time
I tried for example, you just couldn't keep Search Indexer
service from running. While services has recovery settings
for up to three failures, even after being stopped twenty
times, it was still restarting itself. And this is a
sign that "it has a helper". And if you expect to stop
it, you have to find what is restarting it.

Paul

On Sat, 01 Jun 2019 20:59:19 +0100, 😉 Good Guy 😉 wrote:

On 01/06/2019 20:53, pinnerite wrote:

Is it serious? Dare I close down normally?


Yes it is very serious. You'll need to format your hard disk and
reinstall Windows 10 1903.

Is there anything you can do yourself without resorting to these
newsgroups? Do your children know that you are complete idiot asking
silly questions on public newsgroups.


Quite a lot, since you ask but I have little or no confidence in Windows
after years of suffering from its various versions andc have learned not
to waste time trying to reinventing the wheel when a brief request to a
newsgroup can sometimes elicit an informed reply.

Although, as you have proven, sometimes not.


--
Mint 19.1, kernel 4.15.0-45-generic, Cinnamon 4.0.9
running on an AMD Phenom II X4 Black edition.

On Sat, 01 Jun 2019 16:38:44 -0400, Paul wrote:

pinnerite wrote:
I had been preventing updates by sending my Win-10 to sleep.
However, it still managed to crash the machine again yesterday and when
I booted it up today, it ran the updates. It did not freeze in the
middle as previously but the following message was seen when I was
searching for a way to enable an Excel macro:

Installation Failu Windows failed to install the following update
with error 0x80073D02: 9WZDNCRFJ364-MICROSOFT.SKYPEAPP.

Is it serious? Dare I close down normally?

TIA


"The app can't update when it's open" Code: 0x80073D02

Then, look for a way to close Skype. The thing is, Apps can enter a
zombie state, and perhaps in that state, the file handles still aren't
released. So while this article playfully makes some suggestions, it's
not a given that this is sufficient. This was originally a problem in
the year 2015.

https://windowsreport.com/skype-does...se-windows-10/

Some of the things in Windows, are backed up by Scheduled Task. And like
a tag team, an attempt to kill something, can trigger a Scheduled Task
(or the Services do this too),
to restart and/or recover. I found the last time I tried for example,
you just couldn't keep Search Indexer service from running. While
services has recovery settings for up to three failures, even after
being stopped twenty times, it was still restarting itself. And this is
a sign that "it has a helper". And if you expect to stop it, you have to
find what is restarting it.

Paul

Thank you Paul, that helps to explain what might be happening.
None of the repair mechanisms have worked up until now. So I am stuck
with a 'groundhog day' scenario whereby i have to restore from a clean
backup only to have it clobbered by an update upon closing.

I will take a chance and attempt to close down this time as the update on
opening did not crash.

The reference to Skype is puzzling as I have never used it under Windows.
and not for several years under Linux either.

Regards, Alan


--
Mint 19.1, kernel 4.15.0-45-generic, Cinnamon 4.0.9
running on an AMD Phenom II X4 Black edition.

pinnerite wrote:


Thank you Paul, that helps to explain what might be happening.
None of the repair mechanisms have worked up until now. So I am stuck
with a 'groundhog day' scenario whereby i have to restore from a clean
backup only to have it clobbered by an update upon closing.

I will take a chance and attempt to close down this time as the update on
opening did not crash.

The reference to Skype is puzzling as I have never used it under Windows.
and not for several years under Linux either.

Regards, Alan

Not true. Think creatively.

When you disconnect the network cable, no new updates
can come in.

However, an update can be "in the chamber" and about
to go off.

When you shut down the computer, the juggling balls
spin and some "PendMoves" happen.

OK, instead of booting the hard drive again, boot
the Emergency Boot CD. Either you have one of those,
or you boot a contemporary installer DVD (which doubles
as an Emergency Boot CD and has Command Prompt).

From the Command Prompt, you'd do:

DISM /image:c:\ /cleanup-image /revertpendingactions

Now, in such an emergency environment, the C: drive isn't always
listed as C: . It depends on discovery order, as to which letter
is assigned. For example, on a dual boot setup (two copies of
Windows 10), obviously both of them cannot be C: at the same time.
You use the dir command, and see which one has the file list
that "looks" like an OS.

dir C:
dir D:
dir E:

If C: is the most "OS-like" and has the Windows folder, then
you can try the revertpendingactions command with the drive
letter that seems to be the OS partition. It also helps, if
only the drive causing the problem is present, so there are
fewer variables to contemplate.

Now, when you shut down from the emergency CD, and boot from the
hard drive, the last Update will be nullified. And your network
cable is still not connected.

You can bring updates over to a computer, one at a time, with
a USB stick. The catalog server, you enter a KB number and
you can get the file for just that Update. In the case of
Skype, you could also acquire the latest version in a download,
perhaps "cutting off" the need to accept the Windows Update one.
Bring the materials over to the sick machine, and offer the
updates from the USB stick.

https://www.catalog.update.microsoft...px?q=KB4500331

By disconnecting the network cable, and keeping your head, you
can effect repairs of one sort or another.

Not all my repair attempts work out. But occasionally I get lucky.

Paul

pinnerite wrote:
On Sat, 01 Jun 2019 16:38:44 -0400, Paul wrote:

pinnerite wrote:
I had been preventing updates by sending my Win-10 to sleep.
However, it still managed to crash the machine again yesterday and when
I booted it up today, it ran the updates. It did not freeze in the
middle as previously but the following message was seen when I was
searching for a way to enable an Excel macro:

Installation Failu Windows failed to install the following update
with error 0x80073D02: 9WZDNCRFJ364-MICROSOFT.SKYPEAPP.

Is it serious? Dare I close down normally?

TIA


"The app can't update when it's open" Code: 0x80073D02

Then, look for a way to close Skype. The thing is, Apps can enter a
zombie state, and perhaps in that state, the file handles still aren't
released. So while this article playfully makes some suggestions, it's
not a given that this is sufficient. This was originally a problem in
the year 2015.

https://windowsreport.com/skype-does...se-windows-10/

Some of the things in Windows, are backed up by Scheduled Task. And like
a tag team, an attempt to kill something, can trigger a Scheduled Task
(or the Services do this too),
to restart and/or recover. I found the last time I tried for example,
you just couldn't keep Search Indexer service from running. While
services has recovery settings for up to three failures, even after
being stopped twenty times, it was still restarting itself. And this is
a sign that "it has a helper". And if you expect to stop it, you have to
find what is restarting it.

Paul

Thank you Paul, that helps to explain what might be happening.
None of the repair mechanisms have worked up until now. So I am stuck
with a 'groundhog day' scenario whereby i have to restore from a clean
backup only to have it clobbered by an update upon closing.

I will take a chance and attempt to close down this time as the update on
opening did not crash.

The reference to Skype is puzzling as I have never used it under Windows.
and not for several years under Linux either.

Regards, Alan

The pesky softwares, regularly update themselves.

There was an "epidemic" of OneDrive updates. Lots of
wasted CPU and "drama queen" stuff.

I had a Visual Studio runtime driver package that
reinstalled itself over and over and over again.
It would do that four times per session before stopping,
then after a reboot, it would do four more. For days on
end.

Skype is kinda in the same basket. You don't have to use
these tools, for them to make a pest of themselves.

Your copy of Flappy Birds (or whatever it's called), will
also be regularly maintained, even if you never touch it.

*******

If you have to restore the OS again, you can do a "Repair Install"
using the same DVD version as the last OS you installed.

winver

will tell you what the current version is. Then, locate the
DVD equivalent to that.

The fastest procedure is to:

1) Not use the DVD.
2) Locate the ISO9660 file used to make the DVD.
3) Right click it and select "Mount". And do this,
while the "in need of repair OS" is running.
4) Look in File Explorer for the virtual optical drive
and new drive letter. Open it and look for Setup.exe
on the Windows 10 installer DVD.

The Setup.exe will then preserve your user files and
programs, it'll put up a dialog confirming what it's
going to do, then it'll repair install Windows 10.

You're lucky, in that your virtual hosts are running on
Linux, and paravirtualization drivers are used at Guest
level. And this makes the VM more responsive, and the
install will take a bit less time. The last time I
did one of these running VirtualBox on Windows, it must have
taken two hours, and I got tired of waiting and went to bed.

Doing a Repair Install, should stop a software update in
its tracks. I've only had one instance, where something
in-flight, seemed to be able to successfully compete
with the Setup.exe. Most times this works just fine
as a Get Out Of Jail Free card.

Paul

"pinnerite" wrote in message ...
Installation Failu Windows failed to install the following update with
error 0x80073D02: 9WZDNCRFJ364-MICROSOFT.SKYPEAPP.

Skype is a universal app.

Look for articles with solutions on how to reset Windows included 10 apps.

It doesn't matter whether you use Skype or not, Skype is intertwined with
Windows 10 and is updated via the Windows Store automatically.


--
....w¡ñ§±¤ñ

On Sun, 02 Jun 2019 02:13:42 -0700, ...winston wrote:

"pinnerite" wrote in message ...
Installation Failu Windows failed to install the following update
with error 0x80073D02: 9WZDNCRFJ364-MICROSOFT.SKYPEAPP.

Skype is a universal app.

Look for articles with solutions on how to reset Windows included 10
apps.

It doesn't matter whether you use Skype or not, Skype is intertwined
with Windows 10 and is updated via the Windows Store automatically.

Oh!

Alan



--
Mint 19.1, kernel 4.15.0-45-generic, Cinnamon 4.0.9
running on an AMD Phenom II X4 Black edition.

On Sat, 01 Jun 2019 18:50:35 -0400, Paul wrote:

pinnerite wrote:


Thank you Paul, that helps to explain what might be happening.
None of the repair mechanisms have worked up until now. So I am stuck
with a 'groundhog day' scenario whereby i have to restore from a clean
backup only to have it clobbered by an update upon closing.

I will take a chance and attempt to close down this time as the update
on opening did not crash.

The reference to Skype is puzzling as I have never used it under
Windows.
and not for several years under Linux either.

Regards, Alan

Not true. Think creatively.

When you disconnect the network cable, no new updates can come in.

However, an update can be "in the chamber" and about to go off.

When you shut down the computer, the juggling balls spin and some
"PendMoves" happen.

OK, instead of booting the hard drive again, boot the Emergency Boot CD.
Either you have one of those,
or you boot a contemporary installer DVD (which doubles as an Emergency
Boot CD and has Command Prompt).

From the Command Prompt, you'd do:

DISM /image:c:\ /cleanup-image /revertpendingactions

Now, in such an emergency environment, the C: drive isn't always listed
as C: . It depends on discovery order, as to which letter is assigned.
For example, on a dual boot setup (two copies of Windows 10), obviously
both of them cannot be C: at the same time.
You use the dir command, and see which one has the file list that
"looks" like an OS.

dir C:
dir D:
dir E:

If C: is the most "OS-like" and has the Windows folder, then you can try
the revertpendingactions command with the drive letter that seems to be
the OS partition. It also helps, if only the drive causing the problem
is present, so there are fewer variables to contemplate.

Now, when you shut down from the emergency CD, and boot from the hard
drive, the last Update will be nullified. And your network cable is
still not connected.

You can bring updates over to a computer, one at a time, with a USB
stick. The catalog server, you enter a KB number and you can get the
file for just that Update. In the case of Skype, you could also acquire
the latest version in a download, perhaps "cutting off" the need to
accept the Windows Update one. Bring the materials over to the sick
machine, and offer the updates from the USB stick.

https://www.catalog.update.microsoft...px?q=KB4500331

By disconnecting the network cable, and keeping your head, you can
effect repairs of one sort or another.

Not all my repair attempts work out. But occasionally I get lucky.

Paul

Well, today it came up cleanly and has just closed down cleanly.
I have very few applications installed. Dragon Naturally Speaking was one
of them, now unusable because I have used up all my install lives.

Going back, the emergency CD route did not work for me but I am saving
your advice for the next occasion. Having Linux as my host system, with
all data on Linux folders, mapped to Windows through Samba means that I
can always recover it when any virtual machine dies. So tips like yours
can always be accessed and printed.

Thank you. Regards, Alan






--
Mint 19.1, kernel 4.15.0-45-generic, Cinnamon 4.0.9
running on an AMD Phenom II X4 Black edition.

-= Hawk =- concatenated:

On Sat, 1 Jun 2019 20:59:19 +0100, ? Good Guy ?
scribbled:

On 01/06/2019 20:53, pinnerite wrote:

Is it serious? Dare I close down normally?


Yes it is very serious. You'll need to format your hard disk and
reinstall Windows 10 1903.

Is there anything you can do yourself without resorting to these
newsgroups? Do your children know that you are complete idiot asking
silly questions on public newsgroups.

Far better to be thought a fool than to open one's mouth and give proof.


So you are finally admitting it. Good to know.

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Resolve conflicts the American way :

Rock - Paper - Scissors - 25% Tariffs

.... and I approve this message!

On Sat, 1 Jun 2019 19:53:58 -0000 (UTC), pinnerite
wrote in

I had been preventing updates by sending my Win-10 to sleep.

Check out this

https://www.oo-software.com/en/shutup10

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