0xC1900101 - 0x4000D Solution????

I have a HP-G72-B57 laptop that constantly refused to install Win 10
updates of size. (Small updates were no problem) It would reach a
point of approximately 87% and lock up. If this lock up was the second
lock up, it would revert to the previous version of Win 10. I searched
the error code listed above, and found plenty of suggestions including
drivers and hardware as the cause. I cannot tell you how many attempts
I made to overcome this problem.

An interesting fact is that I have two G72 laptops, one a B49 and the
one described above that is a B57. They are identical in hardware
except that the problem (B57) also has bluetooth. The B49 NEVER had a
problem with Win 10 updates, so I found it hard to understand why one
would work and the other fail consistently.

I think I finally discovered a fix for the problem: Remove the WiFi
card and install the Windows update. After it installs, replace the
WiFi card. Below is a link describing the problem and what others did
in order to overcome it. Perhaps this will save someone from fighting
the same problem.


https://answers.microsoft.com/en-us/...989b09b?page=3

Ken wrote:
I have a HP-G72-B57 laptop that constantly refused to install Win 10
updates of size. (Small updates were no problem) It would reach a
point of approximately 87% and lock up. If this lock up was the second
lock up, it would revert to the previous version of Win 10. I searched
the error code listed above, and found plenty of suggestions including
drivers and hardware as the cause. I cannot tell you how many attempts
I made to overcome this problem.

An interesting fact is that I have two G72 laptops, one a B49 and the
one described above that is a B57. They are identical in hardware
except that the problem (B57) also has bluetooth. The B49 NEVER had a
problem with Win 10 updates, so I found it hard to understand why one
would work and the other fail consistently.

I think I finally discovered a fix for the problem: Remove the WiFi
card and install the Windows update. After it installs, replace the
WiFi card. Below is a link describing the problem and what others did
in order to overcome it. Perhaps this will save someone from fighting
the same problem.


https://answers.microsoft.com/en-us/...989b09b?page=3



I think HP leaves it up to customers, to figure out
which Wifi they've got, and you'll get the same file
list for the various variants.

https://support.hp.com/us-en/drivers.../model/4308564

Atheros 2011 Wireless LAN Driver
9.20 82.0 MB May 24, 2011

Broadcom 2070 Bluetooth Software and Driver
7 58.6 MB Aug 27, 2010

Broadcom Wireless LAN Driver for Microsoft Windows 7
5.60.350.11 20.7 MB Aug 5, 2010

Intel PRO/Wireless Drivers for Microsoft Windows 7
13.3 14.8 MB Sep 3, 2010

Ralink 802.11 b/g/n WiFi Adapter
3.2.7.0 10.8 MB Feb 10, 2012

Ralink RT3090 802.11 b/g/n WiFi Adapter Driver
1.00 Rev. D 6.8 MB Jul 12, 2010

Ralink/Motorola Bluetooth Adapter Driver
3.0.43.307 Rev. 48.7 MB Nov 4, 2011

Realtek Local Area Network (LAN) Driver
7.25.824.2010 Rev. A 5.7 MB Nov 12, 2010

Realtek RTL8191SE 802.11b/g/n Wireless LAN Driver for Microsoft Windows
2019.1.1203.2010 19.3 MB Mar 22, 2011

My guess would be, the unit with the problem,
is a Broadcom that has both Wifi and BT.

I think Atheros and Ralink were both bought out,
so the company hosting their drivers will be
different today. Broadcom is still its own boss,
as far as I know.

Paul

Paul wrote:
Ken wrote:


I think HP leaves it up to customers, to figure out
which Wifi they've got, and you'll get the same file
list for the various variants.

https://support.hp.com/us-en/drivers.../model/4308564


Â*Â* Atheros 2011 Wireless LAN Driver
Â*Â*Â*Â*9.20Â*Â*Â* 82.0 MBÂ*Â*Â* May 24, 2011

Broadcom 2070 Bluetooth Software and Driver
Â*Â*Â*Â*7Â*Â*Â* 58.6 MBÂ*Â*Â* Aug 27, 2010

Broadcom Wireless LAN Driver for Microsoft Windows 7
Â*Â*Â*Â*5.60.350.11Â*Â*Â* 20.7 MBÂ*Â*Â* Aug 5, 2010

Intel PRO/Wireless Drivers for Microsoft Windows 7
Â*Â*Â*Â*13.3Â*Â*Â* 14.8 MBÂ*Â*Â* Sep 3, 2010

Ralink 802.11 b/g/n WiFi Adapter
Â*Â*Â*Â*3.2.7.0Â*Â*Â* 10.8 MBÂ*Â*Â* Feb 10, 2012

Ralink RT3090 802.11 b/g/n WiFi Adapter Driver
Â*Â*Â*Â*1.00 Rev. DÂ*Â*Â* 6.8 MBÂ*Â*Â* Jul 12, 2010

Ralink/Motorola Bluetooth Adapter Driver
Â*Â*Â*Â*3.0.43.307 Rev.Â*Â*Â* 48.7 MBÂ*Â*Â* Nov 4, 2011

Realtek Local Area Network (LAN) Driver
Â*Â*Â*Â*7.25.824.2010 Rev. AÂ*Â*Â* 5.7 MBÂ*Â*Â* Nov 12, 2010

Realtek RTL8191SE 802.11b/g/n Wireless LAN Driver for Microsoft Windows
Â*Â*Â*Â*2019.1.1203.2010Â*Â*Â* 19.3 MBÂ*Â*Â* Mar 22, 2011

My guess would be, the unit with the problem,
is a Broadcom that has both Wifi and BT.

I think Atheros and Ralink were both bought out,
so the company hosting their drivers will be
different today. Broadcom is still its own boss,
as far as I know.

Â*Â* Paul

First let me say it is nice to have someone knowledgeable and willing to
share their knowledge on a newsgroup. I am sure I am not the only one
who appreciates your help and comments.


Since you went into detail about the WiFi adapter and it made me wonder
if I had two different WiFi adapters in the computers, I checked.

In the B57 (the one with BT and giving me problems) I had:
Ralink RT3090 802.11 b/g/n WiFi Adapter
Driver dated 5-18-2015 ver. 5.0.57.0
and a
Generic Blue Tooth Adapter
M/S Driver ver. 10.0.18362.145 Dated 6-21-2006

In the B49 (the one with only WiFi) I had:

Broadcom Wireless 4313
Driver 5.60.350.23 9-1-2010

For what it is worth, the BT adapter is a daughter board and not part of
the WiFi card. At this point I really don't care why taking out the
WiFi card allowed the updating of Win 10, just so I found a solution. I
wonder however if those who also found success by removing the WiFi card
also had BT in their computer??? Computers are wonderful things when
they work!!!!!! But just when you think you are understanding them,
they show you otherwise.

Ken wrote:
Paul wrote:
Ken wrote:


I think HP leaves it up to customers, to figure out
which Wifi they've got, and you'll get the same file
list for the various variants.

https://support.hp.com/us-en/drivers.../model/4308564


Atheros 2011 Wireless LAN Driver
9.20 82.0 MB May 24, 2011

Broadcom 2070 Bluetooth Software and Driver
7 58.6 MB Aug 27, 2010

Broadcom Wireless LAN Driver for Microsoft Windows 7
5.60.350.11 20.7 MB Aug 5, 2010

Intel PRO/Wireless Drivers for Microsoft Windows 7
13.3 14.8 MB Sep 3, 2010

Ralink 802.11 b/g/n WiFi Adapter
3.2.7.0 10.8 MB Feb 10, 2012

Ralink RT3090 802.11 b/g/n WiFi Adapter Driver
1.00 Rev. D 6.8 MB Jul 12, 2010

Ralink/Motorola Bluetooth Adapter Driver
3.0.43.307 Rev. 48.7 MB Nov 4, 2011

Realtek Local Area Network (LAN) Driver
7.25.824.2010 Rev. A 5.7 MB Nov 12, 2010

Realtek RTL8191SE 802.11b/g/n Wireless LAN Driver for Microsoft Windows
2019.1.1203.2010 19.3 MB Mar 22, 2011

My guess would be, the unit with the problem,
is a Broadcom that has both Wifi and BT.

I think Atheros and Ralink were both bought out,
so the company hosting their drivers will be
different today. Broadcom is still its own boss,
as far as I know.

Paul

First let me say it is nice to have someone knowledgeable and willing to
share their knowledge on a newsgroup. I am sure I am not the only one
who appreciates your help and comments.


Since you went into detail about the WiFi adapter and it made me wonder
if I had two different WiFi adapters in the computers, I checked.

In the B57 (the one with BT and giving me problems) I had:
Ralink RT3090 802.11 b/g/n WiFi Adapter
Driver dated 5-18-2015 ver. 5.0.57.0
and a
Generic Blue Tooth Adapter
M/S Driver ver. 10.0.18362.145 Dated 6-21-2006

In the B49 (the one with only WiFi) I had:

Broadcom Wireless 4313
Driver 5.60.350.23 9-1-2010

For what it is worth, the BT adapter is a daughter board and not part of
the WiFi card. At this point I really don't care why taking out the
WiFi card allowed the updating of Win 10, just so I found a solution. I
wonder however if those who also found success by removing the WiFi card
also had BT in their computer??? Computers are wonderful things when
they work!!!!!! But just when you think you are understanding them,
they show you otherwise.

So the Ralink 3090 is a PCI Express device.

https://wikidevi.com/files/Ralink/RT...ct%20brief.pdf

It's possible the slot also has USB pins, and that's how
the Bluetooth devices gets a bus connection.

There are no "bus spigots" off the side of the 3090,
so it's not directly dependent. That's what I was initially
figuring was the problem.

And it looks like maybe MediaTek (a growing company that only
used to make chipsets for optical drives), now owns RaLink.

*******

This is an example of a RT3090 design, with a second chip
(from CSR) for Bluetooth.

ftp://ibase.com.tw/Driver/WiFi_BT_dr...Spec100115.pdf

The RT3090 connects to a PCI Express lane.

The CSR BC0401 connects to USB pins on the same main connector.

The antennas are multiplexed (one chip or the other
chip drives the antenna at one time) according to the
PDF. The antennas are on connectors, so that the
antenna signals can be routed to a place where they
will escape into the air properly.

The RT3090 mentioned "BT Coexistence" as a properly of the
main chip, but there's no explanation of how that is
achieved.

https://www.ecnmag.com/article/2012/...th-coexistence

I was just searching for ways the two chips (the BT chip and the
Wifi chip) could interfere with one another at a driver level.

There are actually some control signals (digital ones) that
go between the two chips, and that's how they take turns
using the antennas at 2.4Ghz.

*******

You can't normally see the chips, because of the metal lid over
top of some of the active circuitry.

Paul