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LOST START UP MENU, TASK BAR, and DESK TOP ICONS
A few days ago I started getting security warning pop-ups like crazy,
promptimg me to purchase MS VIRUS PROTECTION, it had already been scanning , but wanted me to purchase full product to remove . Yes, I panicked, I tried to purchase the program, byt the purchase was declined, ( can you say RED FLAG ) This repeated few more times, I was also getting message from Win-PC-Defender to purchase same type software. I looked them up and they seemed to be on the up & up so I purchased software. I'm running McAfee also, anyway in the mist of all this when I would have to restart, sometimes the start menu, task bar, & desk top, would dissapear but eventually appear, now they are not on screen, I have been using Task Manager to get online, scans, etc. I'm not totally computer savey, but I'm not totally stupid either, PLEASE, if anyone can help me, I' kind of going nuts |
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#2
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LOST START UP MENU, TASK BAR, and DESK TOP ICONS
"314karend" wrote: A few days ago I started getting security warning pop-ups like crazy, promptimg me to purchase MS VIRUS PROTECTION, it had already been scanning , but wanted me to purchase full product to remove . Yes, I panicked, I tried to purchase the program, byt the purchase was declined, ( can you say RED FLAG ) This repeated few more times, I was also getting message from Win-PC-Defender to purchase same type software. I looked them up and they seemed to be on the up & up so I purchased software. I'm running McAfee also, anyway in the mist of all this when I would have to restart, sometimes the start menu, task bar, & desk top, would dissapear but eventually appear, now they are not on screen, I have been using Task Manager to get online, scans, etc. I'm not totally computer savey, but I'm not totally stupid either, PLEASE, if anyone can help me, I' kind of going nuts You been scamed and pushed unwittingly to purchase software that infected your machine from the start. Please stop and try to go through these cleaning steps. Unexplained computer behaviour may be caused by deceptive software http://support.microsoft.com/kb/827315 Go through these Cleaning steps: 1... First, try to clean up your caches, Internet files and delete cookies by doing this: Click Start Control Panel Double click Network and Internet Connections Double click Internet Options. On the IE properties windows you will see these Tabs: General | Security | Privacy | Content | Connections | Programs | Advanced Under General Tab clear your History, Internet Files and Cookies. Then click on Advanced tab and scroll down to under the Browsing Option: [&] Browsing [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box. Then click on Programs Tab and click Manage Add-Ons and Disable all non Verified Add-Ons (You should Renable them later one-by-one and see the culprit and update it or remove it. How to manage Add-Ons: http://support.microsoft.com/kb/883256 Malwarebytes© Corporation - Anti-Malware http://www.malwarebytes.org/mbam/program/mbam-setup.exe install the free trial of Windows Live OneCare http://onecare.live.com/standard/en-gb/default.htm http://www.microsoft.com/mscorp/safe...e/default.mspx Windows Defender detects and removes spyware http://www.microsoft.com/windows/pro...r/default.mspx SuperAntispyware - Free http://www.superantispyware.com/supe...freevspro.html Run a scan from here on-line: http://security.symantec.com/sscv6/d...d=ie&venid=sym http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Download Avast Cleaner (offline scanner) from he http://www.avast.com/eng/avast-virus-cleaner.html Download the Hijackthis and send the report to one of many forums for analysis and troubleshooting or you can send it to me on my email provided at the bottom: When all else fails, HijackThis v2.0.2 (http://www.trendsecure.com/portal/en...hijackthis.php) Can you please send me a copy at , remove the obvious to email me. HTH, nass --- http://www.nasstec.co.uk |
#3
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LOST START UP MENU, TASK BAR, and DESK TOP ICONS
You might want to take a look at this as well:
http://www.2-spyware.com/remove-antivirus-2009.html "314karend" wrote in message news A few days ago I started getting security warning pop-ups like crazy, promptimg me to purchase MS VIRUS PROTECTION, it had already been scanning , but wanted me to purchase full product to remove . Yes, I panicked, I tried to purchase the program, byt the purchase was declined, ( can you say RED FLAG ) This repeated few more times, I was also getting message from Win-PC-Defender to purchase same type software. I looked them up and they seemed to be on the up & up so I purchased software. I'm running McAfee also, anyway in the mist of all this when I would have to restart, sometimes the start menu, task bar, & desk top, would dissapear but eventually appear, now they are not on screen, I have been using Task Manager to get online, scans, etc. I'm not totally computer savey, but I'm not totally stupid either, PLEASE, if anyone can help me, I' kind of going nuts |
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