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MS Ergonomic keyboard problem
We just bought a Microsoft "Sculpt Ergonomic Desktop" for my wife's
Dell tower running Windows 8.1. It consists of an ergonomic keyboard, a mouse, and a separate number pad. So we brought home plugged the USB nub into a USB port, removed the little tabs keeping the batteries fresh, turned on the mouse and... The mouse works fine. The keyboard and number pad don't. Oddly, the keyboard wordks for typing in the password when she logs in to her account. But once her desktop appears...nothing. No response from keyboard or number pad. One execption: there's a little key on both the keyboard and the number pad that brings up a a calculator window. That works on both the keyboard and number pad. Nothing else works. WTF?? We took it back to Best Buy, the Geek Squad guy plugged the USB nub into his laptop and -- everything works. He says to leave the nub plugged into the computer for a while, sometimes these gizmos will download a driver from the Internet. I'm not so sure, but that's what I'm doing at the moment. Any ideas? -- Tim Slattery tim at risingdove dot com |
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