Fax Modem hangs up before it can connect to the receiving fax mach

I'm using XP home and have a dialup fax modem. I've had good success sending
faxes but sometimes it appears that my modem won't keep trying to connect
long enough for the receiving machine to answer. My modem seems to give up
after the Fax Monitor shows 11 or 12 seconds have elapsed. Is there a way to
change the length of time before my modem gives up and says that it can't get
an
answer?

Try adding several commas after the phone number. Each comma will cause the
modem to wait 3 seconds or so before starting to listen to the far end.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"mat" wrote in message
...
I'm using XP home and have a dialup fax modem. I've had good success
sending
faxes but sometimes it appears that my modem won't keep trying to connect
long enough for the receiving machine to answer. My modem seems to give
up
after the Fax Monitor shows 11 or 12 seconds have elapsed. Is there a way
to
change the length of time before my modem gives up and says that it can't
get
an
answer?

Thanks Hal. Four commas did the trick.

Mat

"Hal Hostetler [MVP P/I]" wrote:

Try adding several commas after the phone number. Each comma will cause the
modem to wait 3 seconds or so before starting to listen to the far end.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"mat" wrote in message
...
I'm using XP home and have a dialup fax modem. I've had good success
sending
faxes but sometimes it appears that my modem won't keep trying to connect
long enough for the receiving machine to answer. My modem seems to give
up
after the Fax Monitor shows 11 or 12 seconds have elapsed. Is there a way
to
change the length of time before my modem gives up and says that it can't
get
an
answer?

OK sorry I am reading this looking to solve another (similar) problem. I get
the message that it detected and incoming fax but was unable to complete.
Where would I put the commas...after which phone number? I can send faxes
fine. Just cannot recieve.

"Hal Hostetler [MVP P/I]" wrote:

Try adding several commas after the phone number. Each comma will cause the
modem to wait 3 seconds or so before starting to listen to the far end.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"mat" wrote in message
...
I'm using XP home and have a dialup fax modem. I've had good success
sending
faxes but sometimes it appears that my modem won't keep trying to connect
long enough for the receiving machine to answer. My modem seems to give
up
after the Fax Monitor shows 11 or 12 seconds have elapsed. Is there a way
to
change the length of time before my modem gives up and says that it can't
get
an
answer?

k9kapers wrote:
OK sorry I am reading this looking to solve another (similar) problem. I get
the message that it detected and incoming fax but was unable to complete.
Where would I put the commas...after which phone number? I can send faxes
fine. Just cannot recieve.

The commas control delays in the number being dialled when sending a
fax, they have no effect when receiving a fax. For more details see your
modem AT command manual (look for the 'D' or 'dial' command).

I'd suggest calling the modem manufacturers support to see whether this
modem actual supports MS Fax. I'd also ensure the line is not being
shared with any other devices (fax machine, phone, baby alarm, etc.),
and check with your phone line provider that the line does not use VoIP.

If none of that helps then try another modem.

Regards

Andrew Rinaldi
Mainpine Developer Support
USA +1 866 363 6680 | UK +44 1225 807 807
| www.mainpine.com