O.T. display blackout

On Friday, March 8, 2019 at 1:17:08 AM UTC-8, Paul wrote:
Robert in CA wrote:
On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert
This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul



On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert
This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul


I don't know if I did this right or what you were
wanting me to do:

http://i67.tinypic.com/2dakkme.jpg

it only shows one download

Robert

Well, before you grab that, you'd want to go back
to the tray and use the "About" function to see
what version is currently installed.

You can see the version in your picture above is
1.9.20.0 . But humans seem to have a hard time
being consistent in the usage of release numbers,
and the download container might have a different
release number than the software it installs. I worked
with some software recently which was terrible like
that - no two components seemed to use the same
numbering system, and you couldn't tell which parts
actually were a part of one another.

You would not want to install software which was
seemingly older than what is installed currently.
That's the reason for checking, before using it.

Paul



On Friday, March 8, 2019 at 1:17:08 AM UTC-8, Paul wrote:
Robert in CA wrote:
On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert
This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul



On Thursday, March 7, 2019 at 11:32:31 PM UTC-8, Paul wrote:
Robert in CA wrote:

I have no problem doing it manually since I do it for
everything else. So I changed it and then click check
for updates but nothing seemed to happen?

http://i64.tinypic.com/2ry291l.jpg

Robert
This is Dell.

I'm not surprised.

*******

https://www.dell.com/support/home/ca...s-8500/drivers

Dell Update Application

Application Download

Importance: Recommended

Version: 1.9.20.0 A00

Release Date: 26 May 2017

File Name: Dell-Update-Application_31YHC_WIN_1.9.20.0_A00.EXE

File size: 8.08 MB

Description: This package provides the Dell Update Application
and is supported on Inspiron, Vostro, XPS and Alienware systems
running Windows 7, Windows 8.1, and Windows 10.

After Googling a bit, I'm not sure there is
a lot to be gained from "playing" with this.
Dell just seems to have software quality problems,
and we don't want an updated version of that
program causing more problems than it solves.

Paul


I don't know if I did this right or what you were
wanting me to do:

http://i67.tinypic.com/2dakkme.jpg

it only shows one download

Robert

Well, before you grab that, you'd want to go back
to the tray and use the "About" function to see
what version is currently installed.

You can see the version in your picture above is
1.9.20.0 . But humans seem to have a hard time
being consistent in the usage of release numbers,
and the download container might have a different
release number than the software it installs. I worked
with some software recently which was terrible like
that - no two components seemed to use the same
numbering system, and you couldn't tell which parts
actually were a part of one another.

You would not want to install software which was
seemingly older than what is installed currently.
That's the reason for checking, before using it.

Paul

I checked the About function as you suggested:

http://i68.tinypic.com/1zbz6a0.jpg

Robert