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#1
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Possible virus
WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. Neither of them show any virus but I'm sure that must be the problem. Before I try, is it possible that a restore would remove the problem? -- Ray _________________________________________________ |
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#2
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Possible virus
On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote:
WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#3
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Possible virus
On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote:
WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#4
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Possible virus
All I did was run AVG and Malware. Nothing more.
The attached box comes up when I try to close the ISP home page tab. When I try to delete it, it adds another one. -- Ray _________________________________________________ "Ken Blake, MVP" wrote in message ... On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote: WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#5
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Possible virus
AVG is a program we are all familiar with, but "Malware" tells us
nothing. I will assume you ran an anti-malware (perhaps anti-spyware) program, but what is its name? Do you perhaps mean MalwareBytes' Anti-Malware? If so, referring to it as MBAM is sufficient. If not, please do what Ken asked: "please tell us exactly what you did." Also, you say "when I try to delete it." What is this "it" you are referring to? The box? If so, you must mean "close", correct? FWIW, those characters are funny looking... Are you able to change your home page? I'm curious to know if you open up six completely different tabs of Web pages and ou close one of them, if the same thing happens (weird box appearing). Scanning for malware can be labor-intensive, but it is still necesary. This page has lots of helpful information: http://www.elephantboycomputers.com/...moving_Malware You will note that MBAM is recommended (among many other things). Ray wrote: All I did was run AVG and Malware. Nothing more. The attached box comes up when I try to close the ISP home page tab. When I try to delete it, it adds another one. "Ken Blake, MVP" wrote in message ... On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote: WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#6
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Possible virus
AVG is a program we are all familiar with, but "Malware" tells us
nothing. I will assume you ran an anti-malware (perhaps anti-spyware) program, but what is its name? Do you perhaps mean MalwareBytes' Anti-Malware? If so, referring to it as MBAM is sufficient. If not, please do what Ken asked: "please tell us exactly what you did." Also, you say "when I try to delete it." What is this "it" you are referring to? The box? If so, you must mean "close", correct? FWIW, those characters are funny looking... Are you able to change your home page? I'm curious to know if you open up six completely different tabs of Web pages and ou close one of them, if the same thing happens (weird box appearing). Scanning for malware can be labor-intensive, but it is still necesary. This page has lots of helpful information: http://www.elephantboycomputers.com/...moving_Malware You will note that MBAM is recommended (among many other things). Ray wrote: All I did was run AVG and Malware. Nothing more. The attached box comes up when I try to close the ISP home page tab. When I try to delete it, it adds another one. "Ken Blake, MVP" wrote in message ... On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote: WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#7
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Possible virus
I think the question here is whether this happens with all websites or only
your ISP's. If the latter then the browser is not likely to be at fault, more likely a stored cookie is causing it,or a fault in the webpage's javascript. Avira and Eset are arguably better than AVG, but AVG is at least a competent product whereas some others are not. That said, the major threat these days is from non self-replicating malware, which not all antivirus software detects. Malwarebytes' offerings are IMHO the best at detecting that kind of problem. "Ken Blake, MVP" wrote: On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote: WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup . |
#8
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Possible virus
I think the question here is whether this happens with all websites or only
your ISP's. If the latter then the browser is not likely to be at fault, more likely a stored cookie is causing it,or a fault in the webpage's javascript. Avira and Eset are arguably better than AVG, but AVG is at least a competent product whereas some others are not. That said, the major threat these days is from non self-replicating malware, which not all antivirus software detects. Malwarebytes' offerings are IMHO the best at detecting that kind of problem. "Ken Blake, MVP" wrote: On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote: WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup . |
#9
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Possible virus
I downloaded Spyware Doctor from the link but it doesn't run. The web page opens but
nothing happens. -- Ray _________________________________________________ "Daave" wrote in message ... AVG is a program we are all familiar with, but "Malware" tells us nothing. I will assume you ran an anti-malware (perhaps anti-spyware) program, but what is its name? Do you perhaps mean MalwareBytes' Anti-Malware? If so, referring to it as MBAM is sufficient. If not, please do what Ken asked: "please tell us exactly what you did." Also, you say "when I try to delete it." What is this "it" you are referring to? The box? If so, you must mean "close", correct? FWIW, those characters are funny looking... Are you able to change your home page? I'm curious to know if you open up six completely different tabs of Web pages and ou close one of them, if the same thing happens (weird box appearing). Scanning for malware can be labor-intensive, but it is still necesary. This page has lots of helpful information: http://www.elephantboycomputers.com/...moving_Malware You will note that MBAM is recommended (among many other things). Ray wrote: All I did was run AVG and Malware. Nothing more. The attached box comes up when I try to close the ISP home page tab. When I try to delete it, it adds another one. "Ken Blake, MVP" wrote in message ... On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote: WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
#10
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Possible virus
I downloaded Spyware Doctor from the link but it doesn't run. The web page opens but
nothing happens. -- Ray _________________________________________________ "Daave" wrote in message ... AVG is a program we are all familiar with, but "Malware" tells us nothing. I will assume you ran an anti-malware (perhaps anti-spyware) program, but what is its name? Do you perhaps mean MalwareBytes' Anti-Malware? If so, referring to it as MBAM is sufficient. If not, please do what Ken asked: "please tell us exactly what you did." Also, you say "when I try to delete it." What is this "it" you are referring to? The box? If so, you must mean "close", correct? FWIW, those characters are funny looking... Are you able to change your home page? I'm curious to know if you open up six completely different tabs of Web pages and ou close one of them, if the same thing happens (weird box appearing). Scanning for malware can be labor-intensive, but it is still necesary. This page has lots of helpful information: http://www.elephantboycomputers.com/...moving_Malware You will note that MBAM is recommended (among many other things). Ray wrote: All I did was run AVG and Malware. Nothing more. The attached box comes up when I try to close the ISP home page tab. When I try to delete it, it adds another one. "Ken Blake, MVP" wrote in message ... On Sat, 5 Dec 2009 10:45:33 -0800, "Ray" wrote: WindowsXP Pro Sp3 IE8 OE6 When I access my ISP I get the home page with six tabs with the ISP address. When I try to close any one of them the home page closes. I have done a virus check with AVG and Malware. "Malware" is short for "malicious software." A virus is a kind of malware. I'm sure you don't mean you did a "virus check with Malware," but please tell us exactly what you did. Also note that AVG is not one of the better anti-virus programs these days. Neither of them show any virus but I'm sure that must be the problem. Likely. Before I try, is it possible that a restore would remove the problem? *Highly* unlikely. -- Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003 Please Reply to the Newsgroup |
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