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#31
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Malwarebytes problem?
It is Jo-Anne but you have to redownload it and install it and don't click
the buttion for the free trial of the pro version. -- AL'S COMPUTERS "Jo-Anne" wrote in message news On 12/7/2017 12:47 PM, Mr Pounder Esquire wrote: Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I also got the free trial on an update. Been there and did not like it. It tended to slow my computer down and I did NOT ask for it. I'm a bit late with this, sorry. 1.. Launch Malwarebytes. You will see Malwarebytes. | Premium Trial displayed at the top of the Dashboard. 2.. Go to Settings My Account tab. 3.. Click the Deactivate Premium Trial button. Click Yes, when prompted with the confirmation window. 4.. Once complete, you will notice that Malwarebytes 3 will revert to FREE version. Thank you! I wish I knew to do that before now. I uninstalled the premium trial version and will look into installing the free version again. I'm not sure it's available as a download, but the website shows it... -- Jo-Anne |
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#32
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Malwarebytes problem?
On 12/08/2017 2:29 AM, Andy wrote:
It is Jo-Anne but you have to redownload it and install it and don't click the buttion for the free trial of the pro version. I have the premium version which I bought before Version 2 and I t never expires, It has been grandfathered by Malwarebytes and is a lifetime copy. You don't see that happening too often. Rene |
#33
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Malwarebytes problem?
On 12/8/2017 2:29 AM, Andy wrote:
It is Jo-Anne but you have to redownload it and install it and don't click the buttion for the free trial of the pro version. Got, Andy. Thank you! -- Jo-Anne |
#34
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Malwarebytes problem?
Only those who got a life time lic before they changed over to per month or
year subscriptions came to be. And a bunch of us said what about us who bought a life time lic? And then they said users like you and i are grandfathered -- AL'S COMPUTERS "Rene Lamontagne" wrote in message news On 12/08/2017 2:29 AM, Andy wrote: It is Jo-Anne but you have to redownload it and install it and don't click the buttion for the free trial of the pro version. I have the premium version which I bought before Version 2 and I t never expires, It has been grandfathered by Malwarebytes and is a lifetime copy. You don't see that happening too often. Rene |
#35
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Malwarebytes problem?
You are welcome
-- AL'S COMPUTERS "Jo-Anne" wrote in message news On 12/8/2017 2:29 AM, Andy wrote: It is Jo-Anne but you have to redownload it and install it and don't click the buttion for the free trial of the pro version. Got, Andy. Thank you! -- Jo-Anne |
#36
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Malwarebytes problem?
On Mon, 11 Dec 2017 07:38:31 -0500, Andy wrote:
You are welcome Amazing that Usenet's been going for fifty years but still puzzles people. |
#37
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Malwarebytes problem?
Does not puzzle me at all i have used it since it came to be
Ask any tech guys in best buy or staples etc they go what is a news group its shocking how out of touch the modern tech support person is with older legacy systems that are still in use allover the place -- AL'S COMPUTERS "mechanic" wrote in message ... On Mon, 11 Dec 2017 07:38:31 -0500, Andy wrote: You are welcome Amazing that Usenet's been going for fifty years but still puzzles people. |
#38
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Malwarebytes problem?
Ken Blake
Tue, 05 Dec 2017 18:10:57 GMT in alt.windows7.general, wrote: On Tue, 05 Dec 2017 11:34:26 -0600, Jo-Anne wrote: On 12/5/2017 11:28 AM, Ken Blake wrote: On Tue, 05 Dec 2017 10:40:58 -0600, Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? I doubt very much that it is MalwareBytes AntiMalware causing the problem. I use it on two computers here, and have seen it many others, and I've never seen it cause such a problem. My wife's computer also has the trial version running with just a few days left, and she's never had your problem. Are you running another anti-malware program too? I use Avira as my always-running anti-malware program, and I've heard that when you have two anti-malware programs running simultaneously, you can have this kind of problem. Avira is an anti-virus. Unlike MalwareBytes AntiMalware, it doesn't specialize in other kinds of malware. Actually, Avira does. You've had a drink of the Malwarebytes advertising koolaid. Malwarebytes is a glorified trojan 'scanner' of sorts, and, it's had compatability issues and generated many lockup conditions on a variety of system configurations. Don't take my word for it, checkout their own support forums. -- Please visit our moderators personal page: https://tekrider.net/pages/david-brooks-stalker.php Now for a cheeky message from our sponsors: Sit down, you're rocking the boat! |
#39
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Malwarebytes problem?
Ed Cryer news
Wed, 06 Dec 2017 13:35:23 GMT in alt.windows7.general, wrote:
Jo-Anne wrote: On 12/5/2017 12:56 PM, Ed Cryer wrote: Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Try the Reliability Monitor. Type "reliability" in the Start Globe. It should have the defaulting prog marked with a red star. Ed Thank you, Ed! I never thought to check that. I just did and got the following: Windows Wireless LAN 802.11 Extensibility Framework: Stopped working Not sure what exactly it means... That's your wireless network. Go to Device Manager, Network Adaptors, see when latest drivers were installed. If within the period of your recent problems, then roll the drivers back. If you suspect they were installed from an MS update, go to the manufacturer's site, and get the latest from there. This is either secondary or primary symptom to the lock-ups you're having. I would have thought that if it was primary you'd find an entry in Reliability Monitor for every occasion. Ed The wireless is a secondary issue, brought forth by Malwarebytes becoming 'resident' in the trial mode. It includes a few features and a low level system driver that doesn't always play well with other software present on the system. These aren't online in full force in the freeware version, but the trial copy and paid for editions do enable them. And, this does cause compatability issues with some system configurations. From mildly annoying lockups and freezes that don't happen all the time, to the ones that bring the system down around it's ears frequently. It's been an ongoing struggle for Malwarebytes to improve those sections of their codebase. -- Please visit our moderators personal page: https://tekrider.net/pages/david-brooks-stalker.php Now for a cheeky message from our sponsors: In God we trust; all else we walk through. |
#40
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Malwarebytes problem?
On 12/16/2017 11:34 AM, Diesel wrote:
Ed Cryer news Wed, 06 Dec 2017 13:35:23 GMT in alt.windows7.general, wrote: Jo-Anne wrote: On 12/5/2017 12:56 PM, Ed Cryer wrote: Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Try the Reliability Monitor. Type "reliability" in the Start Globe. It should have the defaulting prog marked with a red star. Ed Thank you, Ed! I never thought to check that. I just did and got the following: Windows Wireless LAN 802.11 Extensibility Framework: Stopped working Not sure what exactly it means... That's your wireless network. Go to Device Manager, Network Adaptors, see when latest drivers were installed. If within the period of your recent problems, then roll the drivers back. If you suspect they were installed from an MS update, go to the manufacturer's site, and get the latest from there. This is either secondary or primary symptom to the lock-ups you're having. I would have thought that if it was primary you'd find an entry in Reliability Monitor for every occasion. Ed The wireless is a secondary issue, brought forth by Malwarebytes becoming 'resident' in the trial mode. It includes a few features and a low level system driver that doesn't always play well with other software present on the system. These aren't online in full force in the freeware version, but the trial copy and paid for editions do enable them. And, this does cause compatability issues with some system configurations. From mildly annoying lockups and freezes that don't happen all the time, to the ones that bring the system down around it's ears frequently. It's been an ongoing struggle for Malwarebytes to improve those sections of their codebase. Thank you, Diesel, for confirming my experience. I uninstalled Malwarebytes on December 5, and I've experienced no more computer lockups. -- Jo-Anne |
#41
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Malwarebytes problem?
Jo-Anne news
16 Dec 2017 18:04:10 GMT in alt.windows7.general, wrote:
On 12/16/2017 11:34 AM, Diesel wrote: Ed Cryer news Wed, 06 Dec 2017 13:35:23 GMT in alt.windows7.general, wrote: Jo-Anne wrote: On 12/5/2017 12:56 PM, Ed Cryer wrote: Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Try the Reliability Monitor. Type "reliability" in the Start Globe. It should have the defaulting prog marked with a red star. Ed Thank you, Ed! I never thought to check that. I just did and got the following: Windows Wireless LAN 802.11 Extensibility Framework: Stopped working Not sure what exactly it means... That's your wireless network. Go to Device Manager, Network Adaptors, see when latest drivers were installed. If within the period of your recent problems, then roll the drivers back. If you suspect they were installed from an MS update, go to the manufacturer's site, and get the latest from there. This is either secondary or primary symptom to the lock-ups you're having. I would have thought that if it was primary you'd find an entry in Reliability Monitor for every occasion. Ed The wireless is a secondary issue, brought forth by Malwarebytes becoming 'resident' in the trial mode. It includes a few features and a low level system driver that doesn't always play well with other software present on the system. These aren't online in full force in the freeware version, but the trial copy and paid for editions do enable them. And, this does cause compatability issues with some system configurations. From mildly annoying lockups and freezes that don't happen all the time, to the ones that bring the system down around it's ears frequently. It's been an ongoing struggle for Malwarebytes to improve those sections of their codebase. Thank you, Diesel, for confirming my experience. I uninstalled Malwarebytes on December 5, and I've experienced no more computer lockups. In fairness and so I'm not accused of being shady, I'll disclose that I'm a former employee of the company. I was one of the malware reseachers who disected bad software and wrote definitions to detect and remove it, without making things worse for the computer/os in the process. I'm not talking about script based malware, despite having worked with that junk too. I'm talking about real, executable based unfriendly software that you wouldn't want on your machine, and if you had the misfortune of acquiring it and for some reason your av couldn't help you, at one point, Malwarebytes could and was genuine in the way in which they went about it. I'll also go ahead and disclose the fact I didn't leave on bad terms, either. After putting in two years, I decided it was time to move on. I didn't like the way some policies were being created on the internal side and I didn't like the direction the company that started out small with a genuine interest in helping people was growing and their sights/ goals changing with the increasing cashflow. It was a very honest company to work for at one point that really did care about the users. When I noticed that beginning to change, I decided it was time to be going. I'm proud of having worked for the original Malwarebytes, but don't associate myself with what's become of them these days. Not by a long shot. I understand that bills need to be paid and people need to be paid, but, there's a right way and wrong way to go about getting that done. If you catch my drift here. That being said, the company has done some pretty shady things since my departure with them; upto and including claiming to be a replacement for your antivirus. They are not and never will be a suitable replacement for your antivirus for several reasons. None of which I'll get into unless you actually want to know the boring details. Suffice to say, do not ditch your antivirus and depend on their product offerings alone to protect you; it's not going to happen. If you must use the program, use it in the freeware mode that isn't resident and don't enable the trial features. If you feel you must pay for software, I'd recommend eset nod32, kaspersky, avast, etc long before paying for what Malwarebytes is peddling. Back in the day, the company had a real interest in protecting people and they did the best they could with what they had to work with. Times have changed and their primary focus has along with it. I'm disappointed in the way things turned out, and I'm saddened that they feel it's okay to basically fraud people concerning their programs abilities. Suffice to say, for the tech work I do, I do not recommend usage of the program to my clients anymore and I haven't done so in several years now. I like being able to goto bed with a clear conscience. I do feel bad for the loyal users who preach as if it's a god saving program with special abilities. I feel partially responsible for that bad line of thinking, but, I wasn't in the marketing dept. And, malwarebytes has an impressive one. They could probably convince an eskimo to pay for additional ice. -- Please visit our moderators personal page: https://tekrider.net/pages/david-brooks-stalker.php Now for a cheeky message from our sponsors: Apparently Jimmy Savile isn't dead, he was recently seen off the Scarborough coast bobbing up and down on a small buoy. |
#42
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Malwarebytes problem?
On 12/16/2017 9:44 PM, Diesel wrote:
Jo-Anne news 16 Dec 2017 18:04:10 GMT in alt.windows7.general, wrote: On 12/16/2017 11:34 AM, Diesel wrote: Ed Cryer news Wed, 06 Dec 2017 13:35:23 GMT in alt.windows7.general, wrote: Jo-Anne wrote: On 12/5/2017 12:56 PM, Ed Cryer wrote: Jo-Anne wrote: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne Try the Reliability Monitor. Type "reliability" in the Start Globe. It should have the defaulting prog marked with a red star. Ed Thank you, Ed! I never thought to check that. I just did and got the following: Windows Wireless LAN 802.11 Extensibility Framework: Stopped working Not sure what exactly it means... That's your wireless network. Go to Device Manager, Network Adaptors, see when latest drivers were installed. If within the period of your recent problems, then roll the drivers back. If you suspect they were installed from an MS update, go to the manufacturer's site, and get the latest from there. This is either secondary or primary symptom to the lock-ups you're having. I would have thought that if it was primary you'd find an entry in Reliability Monitor for every occasion. Ed The wireless is a secondary issue, brought forth by Malwarebytes becoming 'resident' in the trial mode. It includes a few features and a low level system driver that doesn't always play well with other software present on the system. These aren't online in full force in the freeware version, but the trial copy and paid for editions do enable them. And, this does cause compatability issues with some system configurations. From mildly annoying lockups and freezes that don't happen all the time, to the ones that bring the system down around it's ears frequently. It's been an ongoing struggle for Malwarebytes to improve those sections of their codebase. Thank you, Diesel, for confirming my experience. I uninstalled Malwarebytes on December 5, and I've experienced no more computer lockups. In fairness and so I'm not accused of being shady, I'll disclose that I'm a former employee of the company. I was one of the malware reseachers who disected bad software and wrote definitions to detect and remove it, without making things worse for the computer/os in the process. I'm not talking about script based malware, despite having worked with that junk too. I'm talking about real, executable based unfriendly software that you wouldn't want on your machine, and if you had the misfortune of acquiring it and for some reason your av couldn't help you, at one point, Malwarebytes could and was genuine in the way in which they went about it. I'll also go ahead and disclose the fact I didn't leave on bad terms, either. After putting in two years, I decided it was time to move on. I didn't like the way some policies were being created on the internal side and I didn't like the direction the company that started out small with a genuine interest in helping people was growing and their sights/ goals changing with the increasing cashflow. It was a very honest company to work for at one point that really did care about the users. When I noticed that beginning to change, I decided it was time to be going. I'm proud of having worked for the original Malwarebytes, but don't associate myself with what's become of them these days. Not by a long shot. I understand that bills need to be paid and people need to be paid, but, there's a right way and wrong way to go about getting that done. If you catch my drift here. That being said, the company has done some pretty shady things since my departure with them; upto and including claiming to be a replacement for your antivirus. They are not and never will be a suitable replacement for your antivirus for several reasons. None of which I'll get into unless you actually want to know the boring details. Suffice to say, do not ditch your antivirus and depend on their product offerings alone to protect you; it's not going to happen. If you must use the program, use it in the freeware mode that isn't resident and don't enable the trial features. If you feel you must pay for software, I'd recommend eset nod32, kaspersky, avast, etc long before paying for what Malwarebytes is peddling. Back in the day, the company had a real interest in protecting people and they did the best they could with what they had to work with. Times have changed and their primary focus has along with it. I'm disappointed in the way things turned out, and I'm saddened that they feel it's okay to basically fraud people concerning their programs abilities. Suffice to say, for the tech work I do, I do not recommend usage of the program to my clients anymore and I haven't done so in several years now. I like being able to goto bed with a clear conscience. I do feel bad for the loyal users who preach as if it's a god saving program with special abilities. I feel partially responsible for that bad line of thinking, but, I wasn't in the marketing dept. And, malwarebytes has an impressive one. They could probably convince an eskimo to pay for additional ice. Thank you again, Diesel. What you say is very interesting. I was using Malwarebytes only as needed and was surprised when what was supposed to be a regular update turned into a trial version. I haven't reinstalled the free version yet and probably won't now. Any recommendations for something else to run occasionally to check for malware that my antivirus program might have missed? (I do run Super AntiSpyware the same way I did Malwarebytes, but as far as I know they look for different things.) -- Jo-Anne |
#43
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Malwarebytes problem?
Jo-Anne news
17 Dec 2017 07:58:05 GMT in alt.windows7.general, wrote:
Thank you again, Diesel. What you say is very interesting. I was using Malwarebytes only as needed and was surprised when what was supposed to be a regular update turned into a trial version. I haven't reinstalled the free version yet and probably won't now. Any recommendations for something else to run occasionally to check for malware that my antivirus program might have missed? (I do run Super AntiSpyware the same way I did Malwarebytes, but as far as I know they look for different things.) Superantispyware and Malwarebytes both look for what is non replicating malware. You'll be fine continuing to use Superantispyware and your antivirus of choice. Along with practice good safer-hex. Your antivirus program doesn't look for viruses and stop there and they never have, despite some malvertising to suggest otherwise. One day, Malwarebytes might be the first between them and Superantispyware to detect something and it'll change the very next day. That's the nature of the beast. It doesn't mean one product is better than the other with detection or protection offered, though. As both can miss something your antivirus catches and vice versa. There's alot of malware out there, especially when it's generated on the fly server side when you visit the bad page. At that point, it's a brand new sample that most likely, no av/am product already knows about well enough to flag it. That's where safe-hex practices come in. You're the best protection your computer has against unwanted code. Malwarebytes actually detects a very small amount of malware in general as compared to your antivirus. And, unlike your antivirus, due to a very bad database design they refuse to change, No culling of definitions is necessary from time to time to reduce the size of the database and not overload the engine that requires it. It's bad form and irresponsible to remove definitions to older malware just because you think the malware no longer poses a potential threat and has gone extinct. Yet, entirely due to a badly designed database layout, that's exactly what Malwarebytes is forced to do from time to time. I know of no other company in such a position. -- Please visit our moderators personal page: https://tekrider.net/pages/david-brooks-stalker.php Now for a cheeky message from our sponsors: Programming is an art form that fights back. |
#44
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Malwarebytes problem?
On 12/18/2017 4:30 PM, Diesel wrote:
Jo-Anne news 17 Dec 2017 07:58:05 GMT in alt.windows7.general, wrote: Thank you again, Diesel. What you say is very interesting. I was using Malwarebytes only as needed and was surprised when what was supposed to be a regular update turned into a trial version. I haven't reinstalled the free version yet and probably won't now. Any recommendations for something else to run occasionally to check for malware that my antivirus program might have missed? (I do run Super AntiSpyware the same way I did Malwarebytes, but as far as I know they look for different things.) Superantispyware and Malwarebytes both look for what is non replicating malware. You'll be fine continuing to use Superantispyware and your antivirus of choice. Along with practice good safer-hex. Your antivirus program doesn't look for viruses and stop there and they never have, despite some malvertising to suggest otherwise. One day, Malwarebytes might be the first between them and Superantispyware to detect something and it'll change the very next day. That's the nature of the beast. It doesn't mean one product is better than the other with detection or protection offered, though. As both can miss something your antivirus catches and vice versa. There's alot of malware out there, especially when it's generated on the fly server side when you visit the bad page. At that point, it's a brand new sample that most likely, no av/am product already knows about well enough to flag it. That's where safe-hex practices come in. You're the best protection your computer has against unwanted code. Malwarebytes actually detects a very small amount of malware in general as compared to your antivirus. And, unlike your antivirus, due to a very bad database design they refuse to change, No culling of definitions is necessary from time to time to reduce the size of the database and not overload the engine that requires it. It's bad form and irresponsible to remove definitions to older malware just because you think the malware no longer poses a potential threat and has gone extinct. Yet, entirely due to a badly designed database layout, that's exactly what Malwarebytes is forced to do from time to time. I know of no other company in such a position. Thank you again, Diesel. I guess I'll stick with my anti-virus program and Super AntiSpyware. I do everything I can to avoid problems, but I still worry. One thing I should do is back up everything more frequently... -- Jo-Anne |
#45
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Malwarebytes problem?
want to fix your problem,
get rid of that crap, and use this. http://www.novirusthanks.org/products/malware-remover/ On 12/5/2017 8:40 AM, Jo-Anne scribbled: Over the past week, my computer has locked up three times--to the point where I had to turn it off manually. I suspect the problem is Malwarebytes. I run the free version when I want to check for malware. However, the last time I did an update, it installed a trial version of the full program. (I don't remember being asked to confirm that I wanted it.) What made me think of this program being the problem is that today I got a message from the program that I had three more days of the trial version. Assuming that it is Malwarebytes causing the problem, what is the best approach for dealing with it? Should I uninstall Malwarebytes and then try to reinstall the free version? Wait for the trial version to end? Something else? -- Thank you, Jo-Anne |
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