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#1
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Can't install printers?
Trying to set up Windows 8 Pro and I'm unable to get either printer to
install???? 1. HP LaserJet 6L, I have a LPT to USB cable, it installs itself in XP, Vista, Windows 7 but will NOT install in Windows 8! No matter what I try it says it's installed but will not print a test page. 2. Konica Minolta Magicolor 2400W. Again, a USB printer. The disk that came with it works for XP, Vista, Windows 7 but will NOT install in Windows 8! Again, it says it's installed but when I try to print a test page it pops up an error. Manufacturer's website is no help, hoping someone here can figure it out? |
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#2
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Can't install printers?
Did you try to allow Windows 8 when setting up the printer to use Windows Update to update the drivers or choose the option to
install drivers included in Windows 8 for each device. -- ....winston msft mvp mail "XS11E" wrote in message ... Trying to set up Windows 8 Pro and I'm unable to get either printer to install???? 1. HP LaserJet 6L, I have a LPT to USB cable, it installs itself in XP, Vista, Windows 7 but will NOT install in Windows 8! No matter what I try it says it's installed but will not print a test page. 2. Konica Minolta Magicolor 2400W. Again, a USB printer. The disk that came with it works for XP, Vista, Windows 7 but will NOT install in Windows 8! Again, it says it's installed but when I try to print a test page it pops up an error. Manufacturer's website is no help, hoping someone here can figure it out? |
#3
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Can't install printers?
"...winston" wrote:
Did you try to allow Windows 8 when setting up the printer to use Windows Update to update the drivers or choose the option to install drivers included in Windows 8 for each device. Yes, no help there. I ran the setup CD for the Konica Minolta again this AM and it worked without error (!) and the printer is now working! I have no idea why previous attempts refused to install the drivers? Now back to the LaserJet 6L, gotta get it working or re-install Windows 7, the 6L is essential! |
#4
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Can't install printers?
XS11E wrote:
"...winston" wrote: Did you try to allow Windows 8 when setting up the printer to use Windows Update to update the drivers or choose the option to install drivers included in Windows 8 for each device. Yes, no help there. I ran the setup CD for the Konica Minolta again this AM and it worked without error (!) and the printer is now working! I have no idea why previous attempts refused to install the drivers? Now back to the LaserJet 6L, gotta get it working or re-install Windows 7, the 6L is essential! Just installed it manually, the problem I was having is that Win8 installed it with the wrong driver and it refused to work, I deleted it in the printers folder and kept having problems. Today, I opened Device Manager and it was installed (with the wrong driver!) there so I deleted it, went back to the printers folder, installed it manually and all is well! Thanks for the help! |
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