If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Trojan Flush M
HI there,
I am running Norton Anti - Virus and it has reported that i have a virus called Trojan Flush M and no matter what I try I can not remove this virus. I tried to follow the instructions for manual removal of this virus, however it instructed me to restart windows in safe mode and then a full scan. When I tried to do this I was asked for a administration password , but I bought this computer second hand and have no idea what this pasword is! Also my computer is now acting very strange , programs are disappearing when I re start the computer and when I try to view the c drive I get an error message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR RESYCLED/BOOT.COM I am desperate not to lose the many important family files on this computer, such as photos and videos, can someone please help me with this very annoying problem. Thanks in advance. Ta JC |
Ads |
#2
|
|||
|
|||
Trojan Flush M
Belprice wrote:
HI there, I am running Norton Anti - Virus and it has reported that i have a virus called Trojan Flush M and no matter what I try I can not remove this virus. I tried to follow the instructions for manual removal of this virus, however it instructed me to restart windows in safe mode and then a full scan. When I tried to do this I was asked for a administration password , but I bought this computer second hand and have no idea what this pasword is! Also my computer is now acting very strange , programs are disappearing when I re start the computer and when I try to view the c drive I get an error message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR RESYCLED/BOOT.COM I am desperate not to lose the many important family files on this computer, such as photos and videos, can someone please help me with this very annoying problem. You can retrieve the data without booting into Windows by either pulling the hard drive and attaching it to a working computer using a USB external hard drive or slaving it internally. However, in cases of virus infection I don't like to do this because it puts the host Windows machine at risk. A better solution is to use either a Linux Live CD such as Knoppix or a Bart's PE. http://www.knoppix.net http://www.nu2.nu/pebuilder/ - Bart's PE Builder Once the data is retrieved, I suggest you do a clean install of Windows. With used computers, this is the best thing to do. You already see that there is an issue with the Administrator password and who knows what other crud is on that box from the previous owner. http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To http://www.elephantboycomputers.com/...alling_Windows - What you will need on-hand If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before you take the machine into a shop. When this is over, create and implement a backup strategy because Stuff Always Happens. Purchasing an external hard drive and Acronis True Image is a good solution. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
#3
|
|||
|
|||
Trojan Flush M
Hi Mike, Thanks a million for coming back to me so quickly. Unfortunately I am a man of little means and currently I can’t afford to buy any new equipments for the computer or even pop it into a computer repair shop , my wife seems to think Christmas presents for our children is much more important than having my computer up and running.If only she knew!!! As I mentioned I bought this computer second hand and it came with XP already installed, so a clean install is also out of the question, as I don’t have the XP setup disks to reinstall. Are there anymore options opened to me? I’m posting this message from the computer in question, so I can still log in and go online.. I would be very grateful for any suggestions you might have. Ta JC "Malke" wrote: Belprice wrote: HI there, I am running Norton Anti - Virus and it has reported that i have a virus called Trojan Flush M and no matter what I try I can not remove this virus. I tried to follow the instructions for manual removal of this virus, however it instructed me to restart windows in safe mode and then a full scan. When I tried to do this I was asked for a administration password , but I bought this computer second hand and have no idea what this pasword is! Also my computer is now acting very strange , programs are disappearing when I re start the computer and when I try to view the c drive I get an error message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR RESYCLED/BOOT.COM I am desperate not to lose the many important family files on this computer, such as photos and videos, can someone please help me with this very annoying problem. You can retrieve the data without booting into Windows by either pulling the hard drive and attaching it to a working computer using a USB external hard drive or slaving it internally. However, in cases of virus infection I don't like to do this because it puts the host Windows machine at risk. A better solution is to use either a Linux Live CD such as Knoppix or a Bart's PE. http://www.knoppix.net http://www.nu2.nu/pebuilder/ - Bart's PE Builder Once the data is retrieved, I suggest you do a clean install of Windows. With used computers, this is the best thing to do. You already see that there is an issue with the Administrator password and who knows what other crud is on that box from the previous owner. http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To http://www.elephantboycomputers.com/...alling_Windows - What you will need on-hand If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). If possible, have all your data backed up before you take the machine into a shop. When this is over, create and implement a backup strategy because Stuff Always Happens. Purchasing an external hard drive and Acronis True Image is a good solution. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
#4
|
|||
|
|||
Trojan Flush M
Belprice wrote:
Hi Mike, Thanks a million for coming back to me so quickly. Unfortunately I am a man of little means and currently I can?t afford to buy any new equipments for the computer or even pop it into a computer repair shop , my wife seems to think Christmas presents for our children is much more important than having my computer up and running.If only she knew!!! As I mentioned I bought this computer second hand and it came with XP already installed, so a clean install is also out of the question, as I don?t have the XP setup disks to reinstall. Are there anymore options opened to me? I?m posting this message from the computer in question, so I can still log in and go online.. I would be very grateful for any suggestions you might have. I'm sorry to hear that you purchased a used computer with no installation media. Unfortunately this is all too common. Then a problem that requires reinstallation occurs and the buyer is left with the realization that the used computer wasn't such a good deal after all. As soon as you can, you should purchase XP Home and do a clean install. There are two alternative solutions to your immediate problem: 1. Follow the removal steps for your malware at the links I already gave you and clean up your machine yourself. If you have difficulty doing that, you can get free guided help at one of the following specialty forums: PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. http://aumha.org/downloads/hijackthis.zip http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies *first*. http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/...splay.php?f=25 http://www.geekstogo.com/forum/Malwa..._Here-f37.html http://www.malwarebytes.org/forums/i...hp?showforum=7 http://gladiator-antivirus.com/forum...?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/ http://www.thespykiller.co.uk/index.php?board=3.0 http://forums.subratam.org/index.php?showforum=7 2. Or forget about Windows and install one of the many free Linux distros instead. Naturally there will be a learning curve but at least you will have a working operating system and won't have to spend any money beyond the few cents to burn the Linux .iso. While I'm personally not fond of Ubuntu (I prefer other distros), it is pretty user-friendly. Of course, you will need to back up your data first if you install Linux. You can also use a Linux Live CD such as Ubuntu or Knoppix which doesn't touch your hard drive at all. Use the Live CD until you can buy and install Windows. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
#5
|
|||
|
|||
Trojan Flush M
From: "Belprice"
| HI there, | I am running Norton Anti - Virus and it has reported that i have a virus | called Trojan Flush M and no matter what I try I can not remove this virus. I | tried to follow the instructions for manual removal of this virus, however it | instructed me to restart windows in safe mode and then a full scan. When I | tried to do this I was asked for a administration password , but I bought | this computer second hand and have no idea what this pasword is! | Also my computer is now acting very strange , programs are disappearing when | I re start the computer and when I try to view the c drive I get an error | message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR | RESYCLED/BOOT.COM | I am desperate not to lose the many important family files on this computer, | such as photos and videos, can someone please help me with this very annoying | problem. | Thanks in advance. | Ta | JC No, NAV is declaring that you have a trojan called "Trojan Flush M" not a virus. - Services Started: spooler - Control Codes Sent to Other Services: Service Control Code spooler SERVICE_CONTROL_STOP - Registry Values Modified: HKLM\SYSTEM\CONTROLSET001\CONTROL\SERVICECURRENT Name New value HKLM\System\CurrentControlSet\Enum\Root\LEGACY_SPO OLER\0000\Control ActiveService Spooler - Files Created: c:\resycled c:\resycled\boot.com -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp |
#6
|
|||
|
|||
Trojan Flush M
Hi there,
Thanks for coming back to me. Everytime I try to run Malwarebytes the programs crashes and I get this message "Malwarebytes' Anti-Malware has encountered a problem and needs to close " and then some garble about memory. Also I can't start my computer in safe mode as I don't know the domian name, I do know the password though and I sign in with this every time I log unto the computer. I would be grateful for any suggestions to help me round this problem. Thanks in advance. "David H. Lipman" wrote: From: "Belprice" | HI there, | I am running Norton Anti - Virus and it has reported that i have a virus | called Trojan Flush M and no matter what I try I can not remove this virus. I | tried to follow the instructions for manual removal of this virus, however it | instructed me to restart windows in safe mode and then a full scan. When I | tried to do this I was asked for a administration password , but I bought | this computer second hand and have no idea what this pasword is! | Also my computer is now acting very strange , programs are disappearing when | I re start the computer and when I try to view the c drive I get an error | message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR | RESYCLED/BOOT.COM | I am desperate not to lose the many important family files on this computer, | such as photos and videos, can someone please help me with this very annoying | problem. | Thanks in advance. | Ta | JC No, NAV is declaring that you have a trojan called "Trojan Flush M" not a virus. - Services Started: spooler - Control Codes Sent to Other Services: Service Control Code spooler SERVICE_CONTROL_STOP - Registry Values Modified: HKLM\SYSTEM\CONTROLSET001\CONTROL\SERVICECURRENT Name New value HKLM\System\CurrentControlSet\Enum\Root\LEGACY_SPO OLER\0000\Control ActiveService Spooler - Files Created: c:\resycled c:\resycled\boot.com -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp |
#8
|
|||
|
|||
Trojan Flush M
In article ,
says... Everytime I try to run Malwarebytes the programs crashes and I get this message "Malwarebytes' Anti-Malware has encountered a problem and needs to close " and then some garble about memory. I was just at a location where the user had trouble installing anything, including MBAM, got errors like you state. They were using McCrappy Antivirus with a bunch of add-ons that block access to many things, including registry settings, temp directory, etc... Can't believe they could use the computer at all with that crap enabled. Disabled the McCrappy AV product and everything worked fine. -- - Igitur qui desiderat pacem, praeparet bellum. - Calling an illegal alien an "undocumented worker" is like calling a drug dealer an "unlicensed pharmacist" (remove 999 for proper email address) |
#9
|
|||
|
|||
Trojan Flush M
Do you have a cd/dvd burner on the machine? If so copy the family files to cd's or dvd's.
If not does the machine have USB ports? If so see if anyone you know has a external USB burner (cd or dvd) and use that. Also, how much space do the family files take up? If you have a USB port you can pick-up a small USB Flash drive for under $20.00 for 4-8GB and under $10.00 for 1-2GB. Belprice wrote: HI there, I am running Norton Anti - Virus and it has reported that i have a virus called Trojan Flush M and no matter what I try I can not remove this virus. I tried to follow the instructions for manual removal of this virus, however it instructed me to restart windows in safe mode and then a full scan. When I tried to do this I was asked for a administration password , but I bought this computer second hand and have no idea what this pasword is! Also my computer is now acting very strange , programs are disappearing when I re start the computer and when I try to view the c drive I get an error message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR RESYCLED/BOOT.COM I am desperate not to lose the many important family files on this computer, such as photos and videos, can someone please help me with this very annoying problem. Thanks in advance. Ta JC |
#10
|
|||
|
|||
Trojan Flush M
Hi Stewart ,
And everyone else whom has offered help. I am still working on the problem , but thanks for all your suggestions. Ta JC "Stewart Berman" wrote: Do you have a cd/dvd burner on the machine? If so copy the family files to cd's or dvd's. If not does the machine have USB ports? If so see if anyone you know has a external USB burner (cd or dvd) and use that. Also, how much space do the family files take up? If you have a USB port you can pick-up a small USB Flash drive for under $20.00 for 4-8GB and under $10.00 for 1-2GB. Belprice wrote: HI there, I am running Norton Anti - Virus and it has reported that i have a virus called Trojan Flush M and no matter what I try I can not remove this virus. I tried to follow the instructions for manual removal of this virus, however it instructed me to restart windows in safe mode and then a full scan. When I tried to do this I was asked for a administration password , but I bought this computer second hand and have no idea what this pasword is! Also my computer is now acting very strange , programs are disappearing when I re start the computer and when I try to view the c drive I get an error message which states " WINDOWS CANNOT FIND RESYDED /BOOT.COM OR RESYCLED/BOOT.COM I am desperate not to lose the many important family files on this computer, such as photos and videos, can someone please help me with this very annoying problem. Thanks in advance. Ta JC |
Thread Tools | |
Display Modes | |
|
|