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#1
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O.T. - Connection Problem:
I have a Dell XPS 8500, with Windows 7 Professional, SP1,
with Spywareblaster, Malwarebytes, Avast Professional, Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz Ram 12.0 GB System type : (WOW64) 32-bit operating system I also have a Dell Optiplex 780 with Windows 7 Professional, with Spywareblaster, Avast, Malwarebytes, Windows Defender and Windows firewall. Core 2 Duo 2.93 GHz 750 GB HD Ram 4.0 GB System type : (WOW64) 32-bit operating system and (external hard drives) Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The problem I have regards the 8500; I know that in most cases, it doesn't make any difference whether my system is 32 bit versus 64 bit. http://i63.tinypic.com/sg226d.jpg However, I find that in some cases on some websites where the 8500 hangs when it shouldn't with 12 GB of Ram but is prevented from using them because the 32 bit OS. It doesn't make any sense to have 12Gb of Ram which I specially ordered) if I'm not going to use them. So I would like to change from a 32 bit OS to a 64 bit OS and see if that helps. I can always perform a System Restore or Mrimg to set everything back can I not? One of the questions that arose was if plug-ins would still work? https://support.mozilla.org/en-US/questions/1124929 https://blog.mozilla.org/futurerelea...ows-available/ downloads: https://www.mozilla.org/en-US/firefox/all/ In an effort to speed up the computer any way possible, I deleted half of my desktop icons. I also went in to delete useless/duplicate downloads. I deleted only a few (I doubled checked and they sure looked the same to me) but ended up that the next time I rebooted I had a yellow triangle with black exclamation point over the Internet Connection in the System Tray. Troubleshooting doesn't seem to be able to remove it and Network and Sharing Center shows everything connected with no issues. It just so happens I did a Mrimg backup the day before to save my editing work. So I did a Mrimg restore to the that and even then it came back with a connection problem but finally connected through Troubleshooting but now again today the same yellow triangle with exclamation point is there and this is after the Mrimg backup restore? So do I try another Mrimg? I also deleted desktop icons on the 780 but did not go into downloads since there aren't any to speak of. So the 780 is fine. I checked and found that the 780 is also 32 bit but there's no reason to change anything. I still would like some guidance on which download programs I can delete after we get this problem resolved. Thoughts, suggestions Robert |
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#2
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O.T. - Connection Problem:
Mark Twain wrote:
I have a Dell XPS 8500, with Windows 7 Professional, SP1, with Spywareblaster, Malwarebytes, Avast Professional, Windows Defender and Windows firewall. (1) TB HD Intel (R) Core (TM) i7-33-3770 CPU @ 3.40 GHz 3.40 GHz Ram 12.0 GB System type : (WOW64) 32-bit operating system I also have a Dell Optiplex 780 with Windows 7 Professional, with Spywareblaster, Avast, Malwarebytes, Windows Defender and Windows firewall. Core 2 Duo 2.93 GHz 750 GB HD Ram 4.0 GB System type : (WOW64) 32-bit operating system and (external hard drives) Seagate Backup Plus 1(TB) 2.5 USB Portable HD WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive The problem I have regards the 8500; I know that in most cases, it doesn't make any difference whether my system is 32 bit versus 64 bit. http://i63.tinypic.com/sg226d.jpg However, I find that in some cases on some websites where the 8500 hangs when it shouldn't with 12 GB of Ram but is prevented from using them because the 32 bit OS. It doesn't make any sense to have 12Gb of Ram which I specially ordered) if I'm not going to use them. So I would like to change from a 32 bit OS to a 64 bit OS and see if that helps. I can always perform a System Restore or Mrimg to set everything back can I not? One of the questions that arose was if plug-ins would still work? https://support.mozilla.org/en-US/questions/1124929 https://blog.mozilla.org/futurerelea...ows-available/ downloads: https://www.mozilla.org/en-US/firefox/all/ In an effort to speed up the computer any way possible, I deleted half of my desktop icons. I also went in to delete useless/duplicate downloads. I deleted only a few (I doubled checked and they sure looked the same to me) but ended up that the next time I rebooted I had a yellow triangle with black exclamation point over the Internet Connection in the System Tray. Troubleshooting doesn't seem to be able to remove it and Network and Sharing Center shows everything connected with no issues. It just so happens I did a Mrimg backup the day before to save my editing work. So I did a Mrimg restore to the that and even then it came back with a connection problem but finally connected through Troubleshooting but now again today the same yellow triangle with exclamation point is there and this is after the Mrimg backup restore? So do I try another Mrimg? I also deleted desktop icons on the 780 but did not go into downloads since there aren't any to speak of. So the 780 is fine. I checked and found that the 780 is also 32 bit but there's no reason to change anything. I still would like some guidance on which download programs I can delete after we get this problem resolved. Thoughts, suggestions Robert Step 1 "Checking your OS type" Go to Control Panels, and look for the System control panel. http://www.sevenforums.com/attachmen...0-22-42-pm.png System type: 64-bit Operating System That's one way to tell what you've got. Another way, look at the top level of C: and there will be C:\Program Files C:\Program Files (x86) Those are separate folders for 64 bit and 32 bit programs, both of which will run on a 64-bit OS. ******* Step 2 "Selecting your program type" A 64-bit OS can run 64-bit or 32-bit programs. A 32-bit OS can run 32-bit or 16-bit programs. The 64-bit one provides the most flexibility. The 32 bit or 64 bit programs will be stored in an appropriate (separate) place. In some cases, programs like Internet Explorer, both a 32 bit and a 64 bit version are installed on the computer, and some skill is required to get a particular flavor to run. If you installed Firefox 32-bit version, it would be in C:\Program Files (x86). It might be C:\Program Files (x86)\Mozilla\Firefox or similar. If you installed Firefox 64-bit version, it would be in C:\Program Files. It might be C:\Program Files\Mozilla\Firefox or similar. ******* Make careful notes of what plugins you use. Do research on each plugin, to see how the 32 bit or 64 bit browser choice affects the plugin. There's a good chance it will all work out (moving to Firefox 64-bit), but a careful user does as much research as possible before making the change. At the very least, you want to make sure your Bookmarks file is exported and kept safe somewhere. ******* https://support.mozilla.org/en-US/questions/1126782 "Posted 6/11/16, 9:29 PM by cor-el Note that only the Shockwave Flash plugin and Silverlight plugins are enabled for the 64 bit Firefox version. If you need to use other plugins like Java or media players then you need to stay with 32 bit Firefox releases. See also: * https://support.mozilla.org/kb/Backi...ur+information * http://kb.mozillazine.org/Profile_backup You can use this button to go to the current Firefox profile folder: * Help Troubleshooting Information Profile Directory: Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder * http://kb.mozillazine.org/Profile_folder_-_Firefox So right away, that's a "hint" as to what plugins will work. It's quite possible Flash is all you need and this will work. I have no way of guessing what plugins you might have. In the URL bar, type in aboutlugins to collect some information. There are some bull**** plugins in there, that nobody cares about. Paul |
#3
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O.T. - Connection Problem:
Hmmmmmmmmmm seems I have 64 bit OS on both computers
after all http://i68.tinypic.com/bj9ypt.jpg Right after I wrote this we had a power outtage that brought everything down then snapped back on The 8500 and 780 came back up noting they had not done a usual shutdown during startup. I selected Normal Start-up and both came up (including the yellow triangle). Since I do have a 64bit OS then why does the 8500 get hung up on Yahoo, MSN etc when opening stories? It says some script is running,...? While on most sites there no issues whatsoever? So how do I get rid of the yellow triangle with the black exclamation mark? These are my downloads,.. do you see anything I can delete? http://i64.tinypic.com/242txma.jpg http://i64.tinypic.com/jgjt4h.jpg http://i65.tinypic.com/177cs6.jpg http://i67.tinypic.com/1ebg8x.jpg Programs: http://i68.tinypic.com/2lvjqx1.jpg http://i66.tinypic.com/n4jldu.jpg Note: The only reason Quicktime is there is because my Dell Imagining apparently uses it. Regarding that, every so often it has a pop-up update/upgrade for Quicktime and Adobe I believe. Should I allow the Quicktime only since I already have it? Thoughts/Suggestions? Robert |
#4
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O.T. - Connection Problem:
Had another outtage,......
I booted both computers but one at a time to check them. I did the Dell 780 first and after start-up indicating a abnormal shut down I selected Windows Normal Startup and it came up with no issues so then shut everything down. I then checked the 8500 and after the start-up indicating a abnormal shut down I again selected Windows Normal Startup and this time it came up with no issues. The yellow triangle disappeared but I'm still leery that it could go away all by itself or could the outtage have something to do with it? I'll find out next time I logon,. Robert |
#5
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O.T. - Connection Problem:
Mark Twain wrote:
Hmmmmmmmmmm seems I have 64 bit OS on both computers after all http://i68.tinypic.com/bj9ypt.jpg Right after I wrote this we had a power outtage that brought everything down then snapped back on The 8500 and 780 came back up noting they had not done a usual shutdown during startup. I selected Normal Start-up and both came up (including the yellow triangle). Since I do have a 64bit OS then why does the 8500 get hung up on Yahoo, MSN etc when opening stories? It says some script is running,...? While on most sites there no issues whatsoever? So how do I get rid of the yellow triangle with the black exclamation mark? These are my downloads,.. do you see anything I can delete? http://i64.tinypic.com/242txma.jpg http://i64.tinypic.com/jgjt4h.jpg http://i65.tinypic.com/177cs6.jpg http://i67.tinypic.com/1ebg8x.jpg Programs: http://i68.tinypic.com/2lvjqx1.jpg http://i66.tinypic.com/n4jldu.jpg Note: The only reason Quicktime is there is because my Dell Imagining apparently uses it. Regarding that, every so often it has a pop-up update/upgrade for Quicktime and Adobe I believe. Should I allow the Quicktime only since I already have it? Thoughts/Suggestions? Robert According to this post http://answers.microsoft.com/en-us/w...e-321eb03b6c3f Dell Picture Studio - Image Expert 2000 came on a CD, with Adobe Reader and Quicktime "Dell Picture Studio was a set of tools and an online service from JASC and shutterfly rebranded and released by Dell back in 2001. The basic version is formed by Jasc Image Expert 2000 and basic shuterrfly online service rebranded as Dell Picture Studio online, the enhanced trial version will last 60 days and includes both basic features plus advanced picture editing by Jasc Paint Shop Pro 7 Dell Edition. After trial period customers can buy the full version directly from Jasc. Image Expert 2000 helps you to acquire images from a digital camera or scanner, quickly improve, organize and catalogue photos, create greeting cards, fliers, and Web graphics, create presentations. Picture Studio Online will let you share pictures online directly from Image Expert 2000. Paint Shop Pro 7 offered image editing functionality... The program is not longer available since Dell, Jasc and Shutterfly partnership have ended, however Paintshop Pro Photo X2 is the replacement for Paint Shop Pro. ImageExpert isnt longer required since Windows XP and Vista have built in its functionalities [ Camera and Scanner Wizard??? ] Dell Picture Studio have been discontinued. " There is no mention that QuickTime is a dependency, unless the QuickTime viewer is being used to view the actual content from the online server. My guess would be, you could keep your QuickTime installation, install Firefox x64, and Firefox x64 will "ignore" QuickTime. If you do "aboutlugins" in the new Firefox x64, it would no longer list QuickTime. Not a big deal, since the amount of movie content in .moov format isn't going to be all that big. You could always install VLC if you needed a more capable movie viewer. And install IrfanView if you needed a picture viewer. When I give links like this in Wikipedia, it is because the "official" website is listed on the sidebar of the article. You would go to an "official" website to get the downloads. https://en.wikipedia.org/wiki/VLC_media_player https://en.wikipedia.org/wiki/IrfanView ******* I do not see "yellow triangle with the black exclamation mark" in your pictures. Where are you seeing this ? In Firefox ? Or somewhere else ? ******* The "busy script" problem, in my opinion, is not a function of x32 or x64 browser. You can use Task Manager, review the program list in there, and if Firefox memory usage is less than 1.8GB, then it has not run out of RAM. The "busy script" problem comes from Javascript code running in a tight loop, doing stupid stuff. It uses up all the CPU. It does not "defer" to the main program, causing the main program to be less responsive or unresponsive. Firefox may have a "timer" that notices a certain part of the main event loop is not getting to run. A dialog pops up asking you if "you want to stop the script". Some scripts are written in such a way, that after being stopped, some other script in their collection does the same thing. The Yahoo News Page, the last time I looked, was a "floating palette" design on an infinitely long roll of toilet paper. As you use the scroll bar on the side of the web browser, different Flash videos start playing. Not all the Flash videos on the page are allowed to run at the same time. Only a few videos, within the current viewing portal, are allowed to run. This requires that the Javascript code keep track of where the user has scrolled. If the X,Y position of the scroll bar is known, the Javascript works out which Flash movies should be playing. And the others can be put to sleep or killed, as necessary. It's a totally unnecessary design, causing high CPU usage. But, it's Yahoo after all. What would you expect ? CNN has gone to a similar feature, floating advertising on the right hand side, and stuff like that requires either a strong processor, or an "infinite processor". You cannot fix badly coded web pages, by simply increasing the CPU speed. It doesn't work. Neither does moving to x64, solve the busy script problem. The x64 browser would help, if you had 70 tabs open, all with content in them. The browser might need gigabytes of memory to represent all those tabs. And that's when an x64 browser comes in handy. If all you do is view Yahoo News in a single web page, chances are you can stay below the 1.8GB limit of the 32-bit version. ******* With regard to your machines doing a dirty shutdown due to a power failure, you should run CHKDSK on the partition, to make sure it is OK. CHKDSK has a couple tick boxes, and for a quick scan, you can untick the boxes. If it reports it doesn't see a problem, then that's great. The idea is, to run CHKDSK often enough, that there is no possibility of defects in the file system, from causing a future problem. You don't have to run it after every power failure, but once the power stops failing, you might want to give your main partition a check - as it would be the partition that had many open files at the time. Data partitions you're not using, with no open files on them, slightly less can happen to those. Paul |
#6
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O.T. - Connection Problem:
The 8500 came back up with the yellow triangle
with black exclamation mark in the system tray. http://i64.tinypic.com/2zz841h.jpg I don't use Quicktime myself, I don't open it I'm just saying that Dell Imaging appears to requires it. As far as Dell Imagining itself, I have no issues and I like it very much. Much more than other editing software I've tried. That's why I installed it on the 8500. I have VLC installed thanks to you and I like it very much. http://i64.tinypic.com/2zz841h.jpg I'm all for doing a chkdsk on both computers since I have never done one. So before I mess things up again could you give me the steps how to do it? Thanks, Robert |
#7
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O.T. - Connection Problem:
Mark Twain wrote:
The 8500 came back up with the yellow triangle with black exclamation mark in the system tray. http://i64.tinypic.com/2zz841h.jpg I don't use Quicktime myself, I don't open it I'm just saying that Dell Imaging appears to requires it. As far as Dell Imagining itself, I have no issues and I like it very much. Much more than other editing software I've tried. That's why I installed it on the 8500. I have VLC installed thanks to you and I like it very much. http://i64.tinypic.com/2zz841h.jpg I'm all for doing a chkdsk on both computers since I have never done one. So before I mess things up again could you give me the steps how to do it? Thanks, Robert I this a wired ethernet connection? Do you have a spare patch cable? Just a thought... JT -- |
#8
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O.T. - Connection Problem:
Ethernet
No Robert |
#9
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O.T. - Connection Problem:
I read on your link that the A/V may be causing the
yellow triangle. So I disabled Avast for 10 minutes and tried troubleshooting again but it still didn't work. Restarted the computer and this time it's clear with no yellow triangle but pop-up stating malwarebytes did not start. Yet I have a clear Internet Connection. I'm now going to do the Chkdsk with the link you provided. Robert |
#10
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O.T. - Connection Problem:
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#11
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O.T. - Connection Problem:
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#12
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O.T. - Connection Problem:
Mark Twain wrote:
Today, instead of the yellow triangle it gave me this: http://i67.tinypic.com/14l4gsh.jpg Robert Which item am I supposed to be looking at there ? Try holding your mouse over the tray items, and see if a balloon dialog identifies what it is. Paul |
#13
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O.T. - Connection Problem:
Sorry,.. its over the Internet Connection
In the system tray, looks like a bar graph with a sunburst in front of it(to the right of the Avast(orange circle) icon) but as of this posting the 8500 booted up clean twice now with no yellow triangle, or sunburst. Robert |
#14
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O.T. - Connection Problem:
This is now the 5th time it booted normally
with no issues e.g. yellow triangle, etc. but don't know how in the hell it fixed itself? Still wondering about it and how the problems just disappeared but looks fine. Robert |
#15
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O.T. - Connection Problem:
Mark Twain wrote:
This is now the 5th time it booted normally with no issues e.g. yellow triangle, etc. but don't know how in the hell it fixed itself? Still wondering about it and how the problems just disappeared but looks fine. Robert But didn't you visit AVG and click some buttons ? Perhaps AVG actually received a code patch. Paul |
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