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#1
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"add hardware" icon - says installation is underway....
Can anyone please help? This all started when I ordered a "MagicJack" and
tried to just "plug it in and I could then make phone calls using any phone" - Does anyone else have one of these? Anyway, after about 30 hours of being online in chat sessions trying to get this to work, the following has now happened.. I go to Control Panel and open up "Add Hardware" - I then get this message: "Cannot run 2 device installations - you can install only 1 device at a time - Another device installation is underway - when it is finished you can try this wizard again" I have rebooted my laptop a number of times and I still get this message - I cannot find out where another device installation is underway - and the only device I have been trying to install is the MagicJack - oh by the way, MagicJack does work, the only problem I have with it is that you are supposed to be able to choose either "Telephone" or "Headset" and "headset" is currently chosen and I cannot change it to "telephone"....the online chat support people told me to get an AC powered HUB (High speed) because maybe my Dell Latitude C640 did not have enough power to run the phone...got the High speed Hub, but it didn't work because I only have a 1.1 USB port on laptop and new hub is 2.0 USB - asked an earlier question here and found I could buy a 2.0 USB card for my laptop. So I am going to get the 2.0 USB card and see if that works. However, I cannot find out how to fix my "Add Hardware" wizard. Can anyone please help???? By the way, my operating system is Windows XP Professional - Version 2002 - Service Pack 3 Thanks. -- Kit |
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#2
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"add hardware" icon - says installation is underway....
On Sat, 3 Jan 2009 10:35:00 -0800, Kit
.(donotspam) wrote: Can anyone please help? This all started when I ordered a "MagicJack" and tried to just "plug it in and I could then make phone calls using any phone" - Does anyone else have one of these? I did... it caused a minor problem with my computer - an occasional system hang for about 30 seconds (found the problem in the event logs) - so I sent it back before the 30-day trial expired. You might give serious thought to doing the same. |
#3
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"add hardware" icon - says installation is underway....
Richie Hardwick,
Been running mine (MJ) since Apr'08 attached to Comcast HSI, in SE Michigan, on a Dell Dimension4600 XP SP3, with no problems. I use the 3 inch USB ext wire, did not connect it directly to the rear USB port, because of the cabling setup in the rear of the PC. Are you using the rear ports or the front USB ports on your PC? You may need to use the back ports or an "powered" USB port hub, for the connection. Don't use the front ports, on your PC. You might be experiencing the same problem that happens when you try using the front ports with some printers or digital cameras. The front USB ports may not provide enough power to the USB device connected to it. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "Richie Hardwick" wrote in message ... On Sat, 3 Jan 2009 10:35:00 -0800, Kit .(donotspam) wrote: Can anyone please help? This all started when I ordered a "MagicJack" and tried to just "plug it in and I could then make phone calls using any phone" - Does anyone else have one of these? I did... it caused a minor problem with my computer - an occasional system hang for about 30 seconds (found the problem in the event logs) - so I sent it back before the 30-day trial expired. You might give serious thought to doing the same. |
#4
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"add hardware" icon - says installation is underway....
Rich,
I only have a Dell Latitude C640 laptop which only has one USB port and it is 1.1 USB, so that is why I bought the 2.0 AC powered USB Hub, but I had to plug it into the 1.1 USB port, so it could not use all of the additional power. I am now going to buy a 2.0 card to use on the laptop, and I am hoping that will have enough power so that I can use the MJ with a telephone - Since you have a MajicJack, you know on the MajicJack softpad, up at the top right, you can choose "Menu", then you choose "Volume/Headset Control", then the box comes up that says "choose your device" and you can choose either "telephone" or "headset"? Well, the "headset" on mine is checked, and I cannot change it to "telephone", so I cannot use a telephone when I make calls with the MajicJack - Customer support chat techs told me that I may not have enough power on my laptop for the phone, so that is why they told me to get an AC powered hub and plug the MJ into that - it would have more power....Are you able to use your phone with your MajicJack? But, then I noticed the problem with my "Add Hardware" icon and I am no longer able to use it because it keeps saying that another installation is underway, and I have not tried to install anything other than the MajicJack - I am trying to use the MajicJack because I have a friend who is going to work in Africa for a year, and if both of us have a MajicJack, we will be able to make free calls!! Thanks for your help! -- Kit "Rich/rerat" wrote: Richie Hardwick, Been running mine (MJ) since Apr'08 attached to Comcast HSI, in SE Michigan, on a Dell Dimension4600 XP SP3, with no problems. I use the 3 inch USB ext wire, did not connect it directly to the rear USB port, because of the cabling setup in the rear of the PC. Are you using the rear ports or the front USB ports on your PC? You may need to use the back ports or an "powered" USB port hub, for the connection. Don't use the front ports, on your PC. You might be experiencing the same problem that happens when you try using the front ports with some printers or digital cameras. The front USB ports may not provide enough power to the USB device connected to it. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "Richie Hardwick" wrote in message ... On Sat, 3 Jan 2009 10:35:00 -0800, Kit .(donotspam) wrote: Can anyone please help? This all started when I ordered a "MagicJack" and tried to just "plug it in and I could then make phone calls using any phone" - Does anyone else have one of these? I did... it caused a minor problem with my computer - an occasional system hang for about 30 seconds (found the problem in the event logs) - so I sent it back before the 30-day trial expired. You might give serious thought to doing the same. |
#5
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"add hardware" icon - says installation is underway....
I am having the same problem: When I go to Control Panel and open up "Add
Hardware" - I then get this message: "Cannot run 2 device installations - you can install only 1 device at a time - Another device installation is underway - when it is finished you can try this wizard again." I have not been able to clear the problem even with a reboot. I am trying to install an HP external DVD drive but am kept from doing so by this problem. Does anyone know a solution? "Kit" wrote: Can anyone please help? This all started when I ordered a "MagicJack" and tried to just "plug it in and I could then make phone calls using any phone" - Does anyone else have one of these? Anyway, after about 30 hours of being online in chat sessions trying to get this to work, the following has now happened.. I go to Control Panel and open up "Add Hardware" - I then get this message: "Cannot run 2 device installations - you can install only 1 device at a time - Another device installation is underway - when it is finished you can try this wizard again" I have rebooted my laptop a number of times and I still get this message - I cannot find out where another device installation is underway - and the only device I have been trying to install is the MagicJack - oh by the way, MagicJack does work, the only problem I have with it is that you are supposed to be able to choose either "Telephone" or "Headset" and "headset" is currently chosen and I cannot change it to "telephone"....the online chat support people told me to get an AC powered HUB (High speed) because maybe my Dell Latitude C640 did not have enough power to run the phone...got the High speed Hub, but it didn't work because I only have a 1.1 USB port on laptop and new hub is 2.0 USB - asked an earlier question here and found I could buy a 2.0 USB card for my laptop. So I am going to get the 2.0 USB card and see if that works. However, I cannot find out how to fix my "Add Hardware" wizard. Can anyone please help???? By the way, my operating system is Windows XP Professional - Version 2002 - Service Pack 3 Thanks. -- Kit |
#6
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"add hardware" icon - says installation is underway....
I am having the same problem: When I go to Control Panel and open up "Add
Hardware" - I then get this message: "Cannot run 2 device installations - you can install only 1 device at a time - Another device installation is underway - when it is finished you can try this wizard again." I have not been able to clear the problem even with a reboot. I am trying to install an HP external DVD drive but am kept from doing so by this problem. Does anyone know a solution? "Kit" wrote: Can anyone please help? This all started when I ordered a "MagicJack" and tried to just "plug it in and I could then make phone calls using any phone" - Does anyone else have one of these? Anyway, after about 30 hours of being online in chat sessions trying to get this to work, the following has now happened.. I go to Control Panel and open up "Add Hardware" - I then get this message: "Cannot run 2 device installations - you can install only 1 device at a time - Another device installation is underway - when it is finished you can try this wizard again" I have rebooted my laptop a number of times and I still get this message - I cannot find out where another device installation is underway - and the only device I have been trying to install is the MagicJack - oh by the way, MagicJack does work, the only problem I have with it is that you are supposed to be able to choose either "Telephone" or "Headset" and "headset" is currently chosen and I cannot change it to "telephone"....the online chat support people told me to get an AC powered HUB (High speed) because maybe my Dell Latitude C640 did not have enough power to run the phone...got the High speed Hub, but it didn't work because I only have a 1.1 USB port on laptop and new hub is 2.0 USB - asked an earlier question here and found I could buy a 2.0 USB card for my laptop. So I am going to get the 2.0 USB card and see if that works. However, I cannot find out how to fix my "Add Hardware" wizard. Can anyone please help???? By the way, my operating system is Windows XP Professional - Version 2002 - Service Pack 3 Thanks. -- Kit |
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