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Missing/corrupted admin accounts
I am working on a Dell laptop that belongs to a friend of mine. She has a
history of deleting folders she doesn't think she needs (can't cuss at her enough, it'll never stop!) Somehow she managed to end up with all of the Admin accounts corrupted or missing. It was actually to the point that the only User that would get past the login would fail afterwards and it would load setting from "TEMP" user. Anyway, the problem is that the only user left that will log in has the lowest permissions level possible which means I can't do anything to correct the problems. I actually managed to use the "Backup" utility to restore enough of the one user that works so that it no longer fails and accesses the "TEMP" user There are two different accounts that had Admin status, both of these say "access denied" if you clink on the folders, but if you just hold the cursor over the icon there is a popup that says "empty", both of them. I really don't know how she managed to delete all of this stuff in the first place, but it has really left a can of worms behind. As I said before, the low permission level on the one working user means that you can't do anything about fixing the problem. Any good ideas out there? |
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"remihome" wrote in message
... I am working on a Dell laptop that belongs to a friend of mine. She has a history of deleting folders she doesn't think she needs (can't cuss at her enough, it'll never stop!) Somehow she managed to end up with all of the Admin accounts corrupted or missing. It was actually to the point that the only User that would get past the login would fail afterwards and it would load setting from "TEMP" user. Anyway, the problem is that the only user left that will log in has the lowest permissions level possible which means I can't do anything to correct the problems. I actually managed to use the "Backup" utility to restore enough of the one user that works so that it no longer fails and accesses the "TEMP" user There are two different accounts that had Admin status, both of these say "access denied" if you clink on the folders, but if you just hold the cursor over the icon there is a popup that says "empty", both of them. I really don't know how she managed to delete all of this stuff in the first place, but it has really left a can of worms behind. As I said before, the low permission level on the one working user means that you can't do anything about fixing the problem. Any good ideas out there? If it's XP Pro, do a repair install, password protect the built-in Admin account with a really strong password that she doesn't know, then use group Policy to deny her user access to EVERYTHING except her "My Documents" folder! |
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