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#1
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Multiple BSODs
Hey evryone My computer is about 2 years old now, I dont know why but it has suddenly started getting blue screen errors randomly but mostly when im playing games. I thought it might have been faulty RAM but i ran memtest83+ and it came out with no problem, I wiped the C drive where Windows XP home edition is installed, reinstalled it but it hasnt changed anything. I also removed Norton AV after i got a few BSODs involving the Navex15.sys file. I now have Avast! installed but my computer still restarts with a variety of BSODs, I have no idea what is going on. I hope someone can help me, i copied the six dump files down there. Thanks in advance for any help anyone might be able to give me. Oscar ----------- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/20/2009 Time: 7:39:28 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80575a66, 0xf76f6c28, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062009-03.dmp. _____________________ Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/20/2009 Time: 7:22:53 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0xe2a043e8, 0xe2a044e8, 0x0c200612). A dump was saved in: C:\WINDOWS\Minidump\Mini062009-02.dmp. ________________________________ Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/20/2009 Time: 11:19:34 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xe436155c, 0x00000000, 0xbfd12e0c, 0x00000001). A dump was saved in: C:\WINDOWS\Minidump\Mini062009-01.dmp. ------------------------------------ Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/19/2009 Time: 11:53:18 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xb9f22000, 0x00000000, 0xb64dadba, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini061909-01.dmp. --------------------------------------------------------- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/18/2009 Time: 11:44:40 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0xe5cec000, 0xe5cec140, 0x0c280400). A dump was saved in: C:\WINDOWS\Minidump\Mini061809-02.dmp. ---------------------------------------- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/18/2009 Time: 11:31:58 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x001902fe, 0xb665f698, 0xb665f394, 0xf7b52cd9). A dump was saved in: C:\WINDOWS\Minidump\Mini061809-01.dmp. -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
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#2
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Multiple BSODs
Are the Stop Errors occuring during or after the boot process?
What are your anti-spyware arrangements? You may want to run Malwarebytes. Malwarebytes' Anti-Malware 1.37 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ o.smallenbroek wrote: Hey evryone My computer is about 2 years old now, I dont know why but it has suddenly started getting blue screen errors randomly but mostly when im playing games. I thought it might have been faulty RAM but i ran memtest83+ and it came out with no problem, I wiped the C drive where Windows XP home edition is installed, reinstalled it but it hasnt changed anything. I also removed Norton AV after i got a few BSODs involving the Navex15.sys file. I now have Avast! installed but my computer still restarts with a variety of BSODs, I have no idea what is going on. I hope someone can help me, i copied the six dump files down there. Thanks in advance for any help anyone might be able to give me. Oscar ----------- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/20/2009 Time: 7:39:28 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x80575a66, 0xf76f6c28, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini062009-03.dmp. _____________________ Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/20/2009 Time: 7:22:53 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0xe2a043e8, 0xe2a044e8, 0x0c200612). A dump was saved in: C:\WINDOWS\Minidump\Mini062009-02.dmp. ________________________________ Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/20/2009 Time: 11:19:34 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xe436155c, 0x00000000, 0xbfd12e0c, 0x00000001). A dump was saved in: C:\WINDOWS\Minidump\Mini062009-01.dmp. ------------------------------------ Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/19/2009 Time: 11:53:18 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xb9f22000, 0x00000000, 0xb64dadba, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini061909-01.dmp. --------------------------------------------------------- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/18/2009 Time: 11:44:40 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0xe5cec000, 0xe5cec140, 0x0c280400). A dump was saved in: C:\WINDOWS\Minidump\Mini061809-02.dmp. ---------------------------------------- Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/18/2009 Time: 11:31:58 AM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x001902fe, 0xb665f698, 0xb665f394, 0xf7b52cd9). A dump was saved in: C:\WINDOWS\Minidump\Mini061809-01.dmp. |
#3
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Multiple BSODs
the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#4
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Multiple BSODs
Am I thinking you have two Anti-viurs applications installed and running at the same time? Try to send your Hijackthis to one of many forums for analysis and to help you out to clean your machine. "o.smallenbroek" wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#5
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Multiple BSODs
It seems the virus wasnt the cause or the malware hasnt properly removed it My computer restarted with this error w/ same perameters and evryhing 3 times just this morning: Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/21/2009 Time: 12:00:59 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x001902fe, 0xb71fcfa0, 0xb71fcc9c, 0xf7ba7a20). A dump was saved in: C:\WINDOWS\Minidump\Mini062109-01.dmp. It said something about the ntfs.sys file, so idk if its the harddrive or windows. I have only have avast home edition installed as my security program The stop erros ussually occur when I've already started up windows. One stop error also seems to trigger another because when I get one another two ussually follow right after when windows has rebooted, and then its fine agian for some time. -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#6
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Multiple BSODs
nass;4475055 Wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? I had Norton on first but i took it off and put avast on. -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#7
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Multiple BSODs
Nass
Did you not read this advice I gave? Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? Try to send your Hijackthis to one of many forums for analysis and to help you out to clean your machine. "o.smallenbroek" wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#9
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Multiple BSODs
Oscar
Create a new System Restore point and then run Disk CleanUp. Select Start, All Programs, accessories, System Tools, Disk CleanUp, More Options, System Restore and remove all but the latest System Restore point. Run Disk Defragmenter. What was the answer regarding your anti-spyware arrangements? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ o.smallenbroek wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar |
#10
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Multiple BSODs
Hi Gerry, Yes, I did! This why I'm asking if I'm correct to assume he/she have two Avs from the OP post: Q "Avast detected it" "It's really weird Norton didnt pick up on it though. " /Q Does that mean two Avs running or one and the other a scan online?? You or me can't make a definite answer, only the OP can! "Gerry" wrote: Nass Did you not read this advice I gave? Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? Try to send your Hijackthis to one of many forums for analysis and to help you out to clean your machine. "o.smallenbroek" wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#11
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Multiple BSODs
Oscar
Have you backed upp important data files? This should be your first task. An easy thing to check. I would be interested in seeing a Disk Defragmenter report . Open Disk Defragmenter and click on Analyse. Select View Report and click on Save As and Save. Now find VolumeC.txt in your My Documents Folder and post a copy. Do this before running Disk Defragmenter as it is more informative. Select Start, All Programs, Accessories, System Tools, Disk CleanUp to Empty your Recycle Bin and Remove Temporary Internet Files. Select Start, Run type "cmd" without quotes and click on OK. Type "chkdsk /f /r without quotes and depress the ENTER key. Answer Y to the question and depress the ENTER key. Type "exit" without quotes and depress the ENTER key to return to Windows. Restart the computer and allow chkdsk to run to completion. Please let me know how you get on. We may to proceed further as there are further measures listed in the next two links. Background information on Stop Error message http://msdn2.microsoft.com/en-us/library/ms793935.aspx 0x00000024: NTFS_FILE_SYSTEM A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software. I suggest running ChkDsk or ScanDisk as a first step; then disable all file system filters such as virus scanners, firewall software, or backup utilities. Check the file properties of NTFS.SYS to ensure it matches the current OS or SP version. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions. Source: http://aumha.org/a/stop.htm -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ o.smallenbroek wrote: It seems the virus wasnt the cause or the malware hasnt properly removed it My computer restarted with this error w/ same perameters and evryhing 3 times just this morning: Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 6/21/2009 Time: 12:00:59 PM User: N/A Computer: OSCAR Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000024 (0x001902fe, 0xb71fcfa0, 0xb71fcc9c, 0xf7ba7a20). A dump was saved in: C:\WINDOWS\Minidump\Mini062109-01.dmp. It said something about the ntfs.sys file, so idk if its the harddrive or windows. I have only have avast home edition installed as my security program The stop erros ussually occur when I've already started up windows. One stop error also seems to trigger another because when I get one another two ussually follow right after when windows has rebooted, and then its fine agian for some time. |
#12
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Multiple BSODs
That clear the nostrises then lol "o.smallenbroek" wrote: nass;4475055 Wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? I had Norton on first but i took it off and put avast on. -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#13
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Multiple BSODs
Nass
Original post "I also removed Norton AV after i got a few BSODs involving the Navex15.sys file. I now have Avast! installed but my computer still restarts with a variety of BSODs, I have no idea what is going on." What is one of these "nostrises".? I can interpret most of your mistypes but this one has me baffled! -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Hi Gerry, Yes, I did! This why I'm asking if I'm correct to assume he/she have two Avs from the OP post: Q "Avast detected it" "It's really weird Norton didnt pick up on it though. " /Q Does that mean two Avs running or one and the other a scan online?? You or me can't make a definite answer, only the OP can! "Gerry" wrote: Nass Did you not read this advice I gave? Run Malwarebytes' and turn off your current anti-virus before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utility. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ nass wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? Try to send your Hijackthis to one of many forums for analysis and to help you out to clean your machine. "o.smallenbroek" wrote: the malwarebytes scan found a trojan.backdoor, i quarentined and deleted it. I hope that fixes it THanks A lot Avast detected it also but i thought it had deleted it, im new with avast so i guess it didnt. It's really weird Norton didnt pick up on it though. Thanks for the help Oscar -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
#14
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Multiple BSODs
Oscar
Is the trojan still in the Avast virus vault? Wnat is the name of the trojan. If it has gone from the vault the name could still be recorded in the Avast History log. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ o.smallenbroek wrote: nass;4475055 Wrote: Am I thinking you have two Anti-viurs applications installed and running at the same time? I had Norton on first but i took it off and put avast on. |
#15
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Multiple BSODs
Okay, well, I do appreciate evryone giving advice, but you do have to also read the thread. as I said b4 this is the situation: 1. I previously had Norton AV and Windows installed, then i uninstalled them both when i thought it would fix the BSODs. 2. I reinstalled Windows, and put Avast on INSTEAD of Norton. I ran disk checks with the two boxes checked to fix error ect. 3. I then disabled ALL functions of Avast and ran a scan with the antimalware program, which detected a trojan which is now gone. Attached is the *Hijack report.* +-------------------------------------------------------------------+ |Filename: hijackthis report.txt | |Download: http://forums.techarena.in/attachment.php?attachmentid=8746| +-------------------------------------------------------------------+ -- o.smallenbroek ------------------------------------------------------------------------ o.smallenbroek's Profile: http://forums.techarena.in/members/106844.htm View this thread: http://forums.techarena.in/windows-x...rt/1200972.htm http://forums.techarena.in |
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