Photos unable to import photos from iPhone

I'm trying to copy photos from my phone to my Windows10 (1803) desktop,
but photos gets stuck with an "error". Of course the "More info" button
just takes me to the online Windows help showing me how to do what I'm
already doing. It's MS's special version of "help".

I managed to copy over about 200 of the 4000+ photos, but now it
steadfastly refuses to import any more. Anyone know to get past this?

Chris wrote:

I'm trying to copy photos from my phone to my Windows10 (1803) desktop,
but photos gets stuck with an "error". Of course the "More info" button
just takes me to the online Windows help showing me how to do what I'm
already doing. It's MS's special version of "help".

I managed to copy over about 200 of the 4000+ photos, but now it
steadfastly refuses to import any more. Anyone know to get past this?

Copy HOW? Using Bluetooth between phone and PC? Using a USB cable?
Are you using Windows/File Manager on the PC to pull the files from the
phone or some app on the phone to push the files to the PC?

What does "steadfastly refuses" mean? Just what does the "error"
message say?

Are you copying to a OneDrive folder on your PC? Microsoft may limit
the number of files that you can upload each month. There is also a max
quota (cloud storage), and maybe you exceeded what you have. Freebie
accounts start with only 5GB of cloud storage space. You get more if
you subscribe to Office 365, or you buy more cloud space.

If you use a File Manager on your phone, was is the total size of all
the photo files you are trying to transfer?

On 12/16/2018 10:52 AM, VanguardLH wrote:
Chris wrote:

I'm trying to copy photos from my phone to my Windows10 (1803) desktop,
but photos gets stuck with an "error". Of course the "More info" button
just takes me to the online Windows help showing me how to do what I'm
already doing. It's MS's special version of "help".

I managed to copy over about 200 of the 4000+ photos, but now it
steadfastly refuses to import any more. Anyone know to get past this?

Copy HOW? Using Bluetooth between phone and PC? Using a USB cable?
Are you using Windows/File Manager on the PC to pull the files from the
phone or some app on the phone to push the files to the PC?

What does "steadfastly refuses" mean? Just what does the "error"
message say?

Are you copying to a OneDrive folder on your PC? Microsoft may limit
the number of files that you can upload each month. There is also a max
quota (cloud storage), and maybe you exceeded what you have. Freebie
accounts start with only 5GB of cloud storage space. You get more if
you subscribe to Office 365, or you buy more cloud space.

If you use a File Manager on your phone, was is the total size of all
the photo files you are trying to transfer?

There are many "third party" transfer tools. Look at "IOTransfer 3" and
"EaseUS MobiMover" as examples

--
Zaidy036

Chris wrote:

I'm trying to copy photos from my phone to my Windows10 (1803) desktop,
but photos gets stuck with an "error". Of course the "More info" button
just takes me to the online Windows help showing me how to do what I'm
already doing. It's MS's special version of "help".

I managed to copy over about 200 of the 4000+ photos, but now it
steadfastly refuses to import any more. Anyone know to get past this?

We like the iPhone here, because it's so friendly.

https://support.apple.com/en-ca/HT201302

"1. Make sure that you have the latest version of iTunes on your PC.
Importing photos to your PC requires iTunes 12.5.1 or later.

2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.

3. You might need to unlock your iOS device using your passcode.

4. You might also see a prompt on the iOS device asking you to
Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles
to learn how to import photos to Windows Photos app:

insert "punting" sound effect here
I presume the iPhone has a punting sound effect...

https://support.microsoft.com/en-us/...om-phone-to-pc

https://docs.microsoft.com/en-us/win...ch-default-app

URI Scheme Launches
---------- --------
ms-photos: Photos app

Photos and videos that you sync from your computer to your iOS device
using iTunes can't be imported back to your computer. === WTF???
"

That last statement may hold the key.

Look what some people learned here.

https://answers.microsoft.com/en-us/...6-ebc6aa50f93a

"I had a similar problem

after about 15% it would stop and give me the
"Something Went Wrong" message and abort the import process

I accessed the iPhone via the File Explorer. I went to the
Internal StorageDCIM. There I found directories labeled
100APPLE, 101APPLE, 102APPLE, etc... These are the directories
that contained all of my photos and videos.

The two files that were corrupt did not have the typical naming
convention found in iPhone photos such as IMG_1234.jpg but
it was something like WKNZ1234.jpg. I believe that this was
possibly a synced edit from Google Photos. I have many synced
photos from Google Photos without any problems, but these two
files became corrupted somehow.
"

So the transfer stops due to the file on the iPhone itself
causing the parser to bomb and stop the transfer on the iPhone end.

That means you'll need to do "integrity analysis" of the
iPhone storage and figure out what is wedging it.

Easy,peasy,right ?

Paul

On Sun, 16 Dec 2018 16:51:54 -0500, Paul, tweeted:
Chris wrote:

I'm trying to copy photos from my phone to my Windows10 (1803) desktop,
but photos gets stuck with an "error". Of course the "More info" button
just takes me to the online Windows help showing me how to do what I'm
already doing. It's MS's special version of "help".

I managed to copy over about 200 of the 4000+ photos, but now it
steadfastly refuses to import any more. Anyone know to get past this?

We like the iPhone here, because it's so friendly.

https://support.apple.com/en-ca/HT201302

"1. Make sure that you have the latest version of iTunes on your PC.
Importing photos to your PC requires iTunes 12.5.1 or later.

2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.

3. You might need to unlock your iOS device using your passcode.

4. You might also see a prompt on the iOS device asking you to
Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles
to learn how to import photos to Windows Photos app:

insert "punting" sound effect here
I presume the iPhone has a punting sound effect...

https://support.microsoft.com/en-us/...om-phone-to-pc

https://docs.microsoft.com/en-us/win...ch-default-app

URI Scheme Launches
---------- --------
ms-photos: Photos app

Photos and videos that you sync from your computer to your iOS device
using iTunes can't be imported back to your computer. === WTF???
"

That last statement may hold the key.

Look what some people learned here.

https://answers.microsoft.com/en-us/...6-ebc6aa50f93a

"I had a similar problem

after about 15% it would stop and give me the
"Something Went Wrong" message and abort the import process

I accessed the iPhone via the File Explorer. I went to the
Internal StorageDCIM. There I found directories labeled
100APPLE, 101APPLE, 102APPLE, etc... These are the directories
that contained all of my photos and videos.

The two files that were corrupt did not have the typical naming
convention found in iPhone photos such as IMG_1234.jpg but
it was something like WKNZ1234.jpg. I believe that this was
possibly a synced edit from Google Photos. I have many synced
photos from Google Photos without any problems, but these two
files became corrupted somehow.
"

So the transfer stops due to the file on the iPhone itself
causing the parser to bomb and stop the transfer on the iPhone end.

That means you'll need to do "integrity analysis" of the
iPhone storage and figure out what is wedging it.

Easy,peasy,right ?

Paul

Well, the easiest way is using iCloud.
Take picture with iPhone.
Open Photos on computer.
Picture that you just took is already there.
Tada!!

--
[ ] Safeguard this message - it is an important historical document.
[ ] Delete after reading -- Subversive Literature.
[ ] Ignore and go back to what you were doing.

VanguardLH wrote:
Chris wrote:

I'm trying to copy photos from my phone to my Windows10 (1803) desktop,
but photos gets stuck with an "error". Of course the "More info" button
just takes me to the online Windows help showing me how to do what I'm
already doing. It's MS's special version of "help".

I managed to copy over about 200 of the 4000+ photos, but now it
steadfastly refuses to import any more. Anyone know to get past this?

Copy HOW? Using Bluetooth between phone and PC? Using a USB cable?
Are you using Windows/File Manager on the PC to pull the files from the
phone or some app on the phone to push the files to the PC?

Sorry I wasn't clear. With USB cable and via the MS Photos app's import
function. It detects the phone fine and previews the photos for import
which I selected all of.

The first attempt worked for the first 200 or so images.

What does "steadfastly refuses" mean? Just what does the "error"
message say?

The message is simply "Something went wrong" with retry and cancel buttons.


Are you copying to a OneDrive folder on your PC?

No. Photos imports to the Pictures folder in the current users home
directory.

If you use a File Manager on your phone, was is the total size of all
the photo files you are trying to transfer?

I gave up on Photos and just used the file manager.

Paul wrote:
Chris wrote:

I'm trying to copy photos from my phone to my Windows10 (1803) desktop,
but photos gets stuck with an "error". Of course the "More info" button
just takes me to the online Windows help showing me how to do what I'm
already doing. It's MS's special version of "help".

I managed to copy over about 200 of the 4000+ photos, but now it
steadfastly refuses to import any more. Anyone know to get past this?

We like the iPhone here, because it's so friendly.

https://support.apple.com/en-ca/HT201302

"1. Make sure that you have the latest version of iTunes on your PC.
Importing photos to your PC requires iTunes 12.5.1 or later.

2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.

3. You might need to unlock your iOS device using your passcode.

4. You might also see a prompt on the iOS device asking you to
Trust This Computer. Tap Trust or Allow to continue.

Then, follow the steps in these Microsoft knowledge base articles
to learn how to import photos to Windows Photos app:

insert "punting" sound effect here
I presume the iPhone has a punting sound effect...


https://support.microsoft.com/en-us/...om-phone-to-pc

https://docs.microsoft.com/en-us/win...ch-default-app

URI Scheme Launches
---------- --------
ms-photos: Photos app

Photos and videos that you sync from your computer to your iOS device
using iTunes can't be imported back to your computer. === WTF???
"

That last statement may hold the key.

Look what some people learned here.

https://answers.microsoft.com/en-us/...6-ebc6aa50f93a

"I had a similar problem

after about 15% it would stop and give me the
"Something Went Wrong" message and abort the import process

I accessed the iPhone via the File Explorer. I went to the
Internal StorageDCIM. There I found directories labeled
100APPLE, 101APPLE, 102APPLE, etc... These are the directories
that contained all of my photos and videos.

The two files that were corrupt did not have the typical naming
convention found in iPhone photos such as IMG_1234.jpg but
it was something like WKNZ1234.jpg. I believe that this was
possibly a synced edit from Google Photos. I have many synced
photos from Google Photos without any problems, but these two
files became corrupted somehow.
"

So the transfer stops due to the file on the iPhone itself
causing the parser to bomb and stop the transfer on the iPhone end.

That means you'll need to do "integrity analysis" of the
iPhone storage and figure out what is wedging it.

Thanks, but it worked fine via file Explorer. No corrupt files. Still no
idea why Photos choked.

Chris wrote:

I gave up on Photos and just used the file manager.

That's what I had assumed you used when you asked here.

Sounds like you hit a maximum photos per album quota. Looks like that
app has had many problems, like:

https://answers.microsoft.com/en-us/...2-81b597fc4358

If you want a photo viewer/manager, maybe you should look at a program
instead of an app. XnViewer [Classic] and IrfanView both run on Win10.
Some folks like FastStone Image Viewer which says it is also Win10
compatible.

In article , VanguardLH
wrote:

If you want a photo viewer/manager, maybe you should look at a program
instead of an app.

two names for the same thing.

VanguardLH wrote:
Chris wrote:

I gave up on Photos and just used the file manager.

That's what I had assumed you used when you asked here.

That's what I initially tried, but the phone's photos wouldn't show up.
Using the Photos app is Apple's recommended way.

After trying the Photos app, then the phone's images showed up on file
explorer. Not sure if there's a reason for that.

Sounds like you hit a maximum photos per album quota. Looks like that
app has had many problems, like:

https://answers.microsoft.com/en-us/...2-81b597fc4358

If you want a photo viewer/manager, maybe you should look at a program
instead of an app. XnViewer [Classic] and IrfanView both run on Win10.
Some folks like FastStone Image Viewer which says it is also Win10
compatible.

Thanks. I already use digikam.

Chris wrote:


Thanks, but it worked fine via file Explorer. No corrupt files. Still no
idea why Photos choked.

There's another toy here you can try. Photo transfer over wifi.
There is an application for Android and iPhone. I guess the
desktop is supposed to scan the QR code ?

https://www.dpreview.com/news/142346...rtphones-to-pc

https://www.microsoft.com/en-us/gara...tos-companion/

One other thing I was thinking, was maybe the Photo app is
limited by the notion of integration with OneDrive storage,
even if you aren't using OneDrive. It's possible free
OneDrive storage is 15GB.

Paul

On Mon, 17 Dec 2018 08:10:47 -0000 (UTC), Chris wrote:

If you want a photo viewer/manager, maybe you should look at a
program instead of an app. XnViewer [Classic] and IrfanView
both run on Win10. Some folks like FastStone Image Viewer which
says it is also Win10 compatible.

Thanks. I already use digikam.

It seems Windows Live Essentials Photo Gallery finally hit the
buffers here with Win10 18.03. Can't install it. Pity as its (or
was) far and away the best photo organiser out there. Making do with
PicaJet.

Paul wrote:
Chris wrote:


Thanks, but it worked fine via file Explorer. No corrupt files. Still no
idea why Photos choked.

There's another toy here you can try. Photo transfer over wifi.
There is an application for Android and iPhone. I guess the
desktop is supposed to scan the QR code ?

https://www.dpreview.com/news/142346...rtphones-to-pc

https://www.microsoft.com/en-us/gara...tos-companion/

Thanks although I'm not sure it'll work. It requires both devices to be on
the same Wi-Fi network. My desktop is not connected via Wi-Fi.

One other thing I was thinking, was maybe the Photo app is
limited by the notion of integration with OneDrive storage,
even if you aren't using OneDrive. It's possible free
OneDrive storage is 15GB.

I doubt it. It was only ~200 photos, nowhere near 15gig.