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Adware/ Trojan Virus removal?
I recently ran a noton scan and was alerted that I have some adware (randon
internet pop ups) Norton removed all adware except a few files called qfkqm.exe, qfkqa.exe and qfkqa.exe. All were defined by norton as Adware.Tergetsaver. However, norton can't remove. How did I get this and what do I need to do to remove it? Also, I have been getting some random alerts by norton that anotehr system is trying to gain access to my computer. Norton denies access but how do I stop this? Is this a result of the Trojan Virus? Thanks, Nick |
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#2
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Adware/ Trojan Virus removal?
Download and install Malwarebytes, and Spybot Search & Destroy.
Fully update them then reboot into Safe Mode, and scan your System with them, and Norton as well, while in Safe Mode. All info below. http://www.spybot.info/en/index.html Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program. Download, install, update, and immunize your System with it. Then SCAN with it. Update it, and scan your System once a fortnight. http://www.malwarebytes.org/mbam.php Malwarebytes is as the name says, a Malware Remover! For the Free version scroll down their page to either download from Download.com, or Major Geeks.com Download, install, and update. Important Safe Mode If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode. To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER. RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode. -- Mad Mike "NicholasStemper" wrote: I recently ran a noton scan and was alerted that I have some adware (randon internet pop ups) Norton removed all adware except a few files called qfkqm.exe, qfkqa.exe and qfkqa.exe. All were defined by norton as Adware.Tergetsaver. However, norton can't remove. How did I get this and what do I need to do to remove it? Also, I have been getting some random alerts by norton that anotehr system is trying to gain access to my computer. Norton denies access but how do I stop this? Is this a result of the Trojan Virus? Thanks, Nick |
#3
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Adware/ Trojan Virus removal?
From: "NicholasStemper"
| I recently ran a noton scan and was alerted that I have some adware (randon | internet pop ups) Norton removed all adware except a few files called | qfkqm.exe, qfkqa.exe and qfkqa.exe. All were defined by norton as | Adware.Tergetsaver. However, norton can't remove. How did I get this and | what do I need to do to remove it? | Also, I have been getting some random alerts by norton that anotehr system | is trying to gain access to my computer. Norton denies access but how do I | stop this? Is this a result of the Trojan Virus? | Thanks, | Nick Either you have a Trojan or a virus. It isn't both. Start with Malwarebytes Anti-Malware http://www.malwarebytes.org/mbam/program/mbam-setup.exe -- Dave http://www.claymania.com/removal-trojan-adware.html Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp |
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