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Faxing problems
when I try to add faxing service window components it
says the file fxscfgwz.dll is needed. I went to microsoft and did what it said to do and it still doesnt work it said to type %path%\i386 and it said that would fix the problem but I had no luck. Katrena Lawson |
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#2
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Faxing problems
If your installation of Windows XP was from a CD, you will be prompted to
insert the CD and may need to browse to the i386 Folder so the installation routine can find the necessary files. If your installation files are on the hard drive, you may need to direct the routine to the i386 Folder there. If you have applied SP1, these files may have been moved to a different folder (ServicePackFiles\i386), and you will need to direct the routine to that folder. If your installation was performed by an OEM (original equipment manufacturer), it will be the responsibility of the OEM to supply those files. Unfortunately, the installation disks supplied by many OEM's do not contain the necessary files and you will need to contact the OEM to obtain them. The fax installation files are not available to download from Microsoft. When the installation routine is unable to find the necessary installation files (even when directed to the appropriate i386 Folder) it usually means that the installation files are compressed. This is often the case when the files are pre-copied by a manufacturer on the hard drive. If you do a search for the files that the installation routine claims are missing (fxsapi.dll and fxcfgwz.dll) you won't find them, but you will find fxsapi.dl_ and fxcfgwz.dl_. These are compressed DLL files and will need to be decompressed. Double click on them and you will get a prompt for the file to use to open them. Click on BROWSE. and select Win32 Cabinet Self-Extractor, which is in the system folder. With any luck it will uncompress them all and make them visible as DLL files. The install routine still may not find these files. If so, then you must manually direct the installation routine to the i386 folder that contains these extracted files. -- Russ Valentine [MVP-Outlook] "Katrena Lawson" wrote in message ... when I try to add faxing service window components it says the file fxscfgwz.dll is needed. I went to microsoft and did what it said to do and it still doesnt work it said to type %path%\i386 and it said that would fix the problem but I had no luck. Katrena Lawson |
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