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#1
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Missing DVD RW Drive
Hello,
Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks |
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#2
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Missing DVD RW Drive
Try--Microsoft Fix it 50027. It worked for me.
Don M. "JimBob" wrote in message ... Hello, Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks |
#4
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Missing DVD RW Drive
Thanks for your response. This is also for R.C. White,
I checked out the fix it 50027. This particular fix is not listed for Windows 7. I looked under Vista and found it, but I noticed the advise this fix was not intended for Windows 7. So instead of just trying to apply the fix I decided to check out the manual fix. The registry settings for this fix do not show in the Windows 7 registry so could not try it. The fix it web site explained that Windows 7 has built in troubleshooting for problems and referred me to the steps I have already tried explained in my post. Although the steps worked it would not stay fixed when the computer was restarted. for R.C White, Disk Management shows the drive with the correct drive letter after I ran the troubleshooting explained in my post. After restarting the computer the drive no long shows in Disk Management. I tried "rescan disks" and the drive showed up, but after restarting computer was once again gone. I don't know of anything else I can do in Disk Management. "Don Morgan" wrote in message ... Try--Microsoft Fix it 50027. It worked for me. Don M. "JimBob" wrote in message ... Hello, Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks |
#5
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Missing DVD RW Drive
JimBob wrote:
Hello, Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks Hi JimBob, Is the drive a SATA one? I had issues with my SATA drive (it would show up in Device Manager/Disk Management but would not read nor write discs). I too contacted Microsoft but no use - they ended up straw grasping just like me. Only way to solve it was to put in an IDE drive, which works perfectly. Cheers Kol ''' |
#6
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Missing DVD RW Drive
Thanks for the reply. Both of my DVD drive are IDE. It's odd one will show
up but not the other. Both worked fine in XP. I will have to just keep looking. "kolnikoff" wrote in message ... JimBob wrote: Hello, Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks Hi JimBob, Is the drive a SATA one? I had issues with my SATA drive (it would show up in Device Manager/Disk Management but would not read nor write discs). I too contacted Microsoft but no use - they ended up straw grasping just like me. Only way to solve it was to put in an IDE drive, which works perfectly. Cheers Kol ''' |
#7
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Missing DVD RW Drive
JimBob wrote:
Thanks for the reply. Both of my DVD drive are IDE. It's odd one will show up but not the other. Both worked fine in XP. I will have to just keep looking. Hi JimBob, My own feelings are that Microsoft rewrote cdrom.sys for Win 7 and haven't covered all bases. Maybe we'll have to wait until manufacturers realise this and rewrite their firmware accordingly (both MS and manufacturers will say their stuff is compliant, but....) cheers Kol ''' |
#8
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Missing DVD RW Drive
Hi Kolnikoff,
That's not the only problem I have encountered in the 2 days Windows 7 has been installed. As I understand it the account that is set up during installation is an administrative account. After I finished the install I could not access my Saved(D) drive. I was told I didn't have permission. I finally figured out I had to go into the security of the drive and manually add my account. Once that was done I could access the drive. I guess there will be other bugs as we go along. I guess Microsoft just pushed the new OS out to early. I have a limited knowledge of computers, but I do like the challenge of trying to figure things out. Thanks "kolnikoff" wrote in message ... JimBob wrote: Thanks for the reply. Both of my DVD drive are IDE. It's odd one will show up but not the other. Both worked fine in XP. I will have to just keep looking. Hi JimBob, My own feelings are that Microsoft rewrote cdrom.sys for Win 7 and haven't covered all bases. Maybe we'll have to wait until manufacturers realise this and rewrite their firmware accordingly (both MS and manufacturers will say their stuff is compliant, but....) cheers Kol ''' |
#9
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Missing DVD RW Drive
Could be an IRQ conflict where one device does not have enough resources to
function. More likely though would be a jumper setting, loose cable or wrong BIOS setting for cable select/type. If your tied into one PATA port with two devices one must be a slave (jumper settings). Your motherboard manual may designate a specific PATA port for CD/DVD drives. __________ Information from ESET Smart Security, version of virus signature database 4602 (20091113) __________ The message was checked by ESET Smart Security. http://www.eset.com |
#10
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Missing DVD RW Drive
Hello all,
I really do appreciate all the attempts to help me. I believe my DVD drives are figured correctly as they both work fine in XP. It just so happens I had decided to replace my old pata hard drives with sata hard drives when I installed Windows 7. Seeing how Windows 7 internal troubleshooting would correct the problem, but having the problem come back after a restart I got to thinking I now had two IDE controllers free. I decided to put one DVD drive on one controller and the other on the second controller to see what would happen. Well that worked fine. I now have both DVD drives showing all the time with not problems. I guess that old saying "there is more than one way to skin a cat" worked in this situation. Again thanks to all. "JimBob" wrote in message ... Hello, Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks |
#11
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Missing DVD RW Drive
Hi, JimBob.
Congratulations! And thanks for the feedback. Many of us are rapidly forgetting the lessons that we learned about IDE, but it's coming back to me now. Each controller typically could handle two devices on a single cable, but the devices had to be set to Master and Slave, usually by moving tiny little "jumpers" to connect different pairs of pins. Or, as you figured out, we could connect just one device on each channel, probably setting them both to Master. Newer systems use Cable Select, often with 80-wire cables on 40-pin connectors. Just as we got comfy with the new setup, SATA came along, with its one-drive-per-skinny-data-cable arrangement and we started forgetting how to set up those wide cables. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 "JimBob" wrote in message ... Hello all, I really do appreciate all the attempts to help me. I believe my DVD drives are figured correctly as they both work fine in XP. It just so happens I had decided to replace my old pata hard drives with sata hard drives when I installed Windows 7. Seeing how Windows 7 internal troubleshooting would correct the problem, but having the problem come back after a restart I got to thinking I now had two IDE controllers free. I decided to put one DVD drive on one controller and the other on the second controller to see what would happen. Well that worked fine. I now have both DVD drives showing all the time with not problems. I guess that old saying "there is more than one way to skin a cat" worked in this situation. Again thanks to all. "JimBob" wrote in message ... Hello, Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks |
#12
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Missing DVD RW Drive
Hi R.C. White,
My DVD drives where setup master and slave with the jumpers, the same way I had them setup in XP, when I was trying to install them on the same controller in Win 7. It just would not work. What I couldn't understand was the Win 7 internal troubleshooter would correct the problem until the next restart then the master DVD drive was gone again. Anyway I'm just happy their both working OK now. Appreciate your interest. "R. C. White" wrote in message ecom... Hi, JimBob. Congratulations! And thanks for the feedback. Many of us are rapidly forgetting the lessons that we learned about IDE, but it's coming back to me now. Each controller typically could handle two devices on a single cable, but the devices had to be set to Master and Slave, usually by moving tiny little "jumpers" to connect different pairs of pins. Or, as you figured out, we could connect just one device on each channel, probably setting them both to Master. Newer systems use Cable Select, often with 80-wire cables on 40-pin connectors. Just as we got comfy with the new setup, SATA came along, with its one-drive-per-skinny-data-cable arrangement and we started forgetting how to set up those wide cables. RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64 "JimBob" wrote in message ... Hello all, I really do appreciate all the attempts to help me. I believe my DVD drives are figured correctly as they both work fine in XP. It just so happens I had decided to replace my old pata hard drives with sata hard drives when I installed Windows 7. Seeing how Windows 7 internal troubleshooting would correct the problem, but having the problem come back after a restart I got to thinking I now had two IDE controllers free. I decided to put one DVD drive on one controller and the other on the second controller to see what would happen. Well that worked fine. I now have both DVD drives showing all the time with not problems. I guess that old saying "there is more than one way to skin a cat" worked in this situation. Again thanks to all. "JimBob" wrote in message ... Hello, Just installed Win 7 and have the problem of my DVD RW Drive(E) not showing up when I select Computer. I also have a DVD Drive(F) which shows up. Checked with Microsoft but they couldn't help solving the problem. The drive shows OK in the bios, but not in Win 7 device manager. Finally figured out if I select Control Panel, system security find and fix problems, hardware and sound configure device then select next my DVD RW Drive(E) now shows and also shows in device manager , but when I restart the E drive goes missing again. I went thru the procedure to get it showing again and then tried uninstalling via the device manager and restarting to let it reinstall. During the restarting a popup showed the message installing driver for the DVD RW Drive, but the drive still didn't show. Has anybody had this same problem and if so would appreciate any info. Thanks |
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