Have I discovered a bug with XP?

I am a programmer for Promised Land Technologies. We make an addin to
Excel called Braincel.
Since Windows XP and XP-pro came out, customers have been telling us
that our addin slows down dramatically after 5 minutes of running.
One of our customers switched his Windows back to Windows 2000, and
there our addin does not slow down at all.
This does not sound like it is our fault. After all, we wrote
"Braincel" for the first 32-bit versions of Windows and Excel. It
worked ever since - until now.
Is there anything about Windows XP or XP Pro that is very different
from other versions of Windows? For instance, how it handles
multitasking?
Thanks,
Marvin

Bitstring , from the
wonderful person Marvin Cohen said
I am a programmer for Promised Land Technologies. We make an addin to
Excel called Braincel.
Since Windows XP and XP-pro came out, customers have been telling us
that our addin slows down dramatically after 5 minutes of running.
One of our customers switched his Windows back to Windows 2000, and
there our addin does not slow down at all.
This does not sound like it is our fault. After all, we wrote
"Braincel" for the first 32-bit versions of Windows and Excel. It
worked ever since - until now.
Is there anything about Windows XP or XP Pro that is very different
from other versions of Windows? For instance, how it handles
multitasking?

Not that I am aware of, but there are some very strange slowdown
problems associated with Excel-XP (aka Excel2002). Have you tried it
with an old version of Excel (97, or 2000) under XP, or only with the XP
version of Excel??

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GSV Three Minds in a Can
Outgoing Msgs are Turing Tested,and indistinguishable from human typing.

Greetings --

Then I'd say that is well past due for an update for use with the
newer operating systems, wouldn't you?

Bruce Chambers

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"Marvin Cohen" wrote in message
om...

Snipped...

After all, we wrote
"Braincel" for the first 32-bit versions of Windows and Excel. It
worked ever since - until now.
Is there anything about Windows XP or XP Pro that is very different
from other versions of Windows? For instance, how it handles
multitasking?
Thanks,
Marvin

"Bruce Chambers" wrote in message ...
Greetings --

Then I'd say that is well past due for an update for use with the
newer operating systems, wouldn't you?

Bruce Chambers

We can't update our product to work with Windows XP if the problem is
a Microsoft Bug in Windows XP.
-- Marvin Cohen

"Marvin Cohen" wrote in message
om...
"Bruce Chambers" wrote in message
...
Greetings --

Then I'd say that is well past due for an update for use with the
newer operating systems, wouldn't you?

Bruce Chambers

We can't update our product to work with Windows XP if the problem is
a Microsoft Bug in Windows XP.

1. Whether or not there's a bug in Windows XP, you're going to have to
update your product to service your current and prospective clients.

2. The programming models have changed going from Win9x to WinXP --
it's much more like WinNT. Can you support this? How about Win2K?

Norm

Hi Marvin

I've just downloaded a free demo of Braincel. It seems as though your =
workbooks might have to be reprogrammed in VBE instead of using VB =
macros. You might be better off trying one of the VB/VBE newsgroups.

Will

"Marvin Cohen" wrote in message =
om...
"Bruce Chambers" wrote in message =
...
Greetings --
=20
Then I'd say that is well past due for an update for use with =
the=20
newer operating systems, wouldn't you?
=20
Bruce Chambers
=20
We can't update our product to work with Windows XP if the problem is
a Microsoft Bug in Windows XP.
-- Marvin Cohen


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