If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
msbb
hi can someone tell me about msbb as i have had a couple
of error reports containing this & when i try to send error report my connection kind of freezes & am not able to send it |
Ads |
#2
|
|||
|
|||
msbb
Error Message: "Msbb.exe has encountered a problem and needs to close..."
WGID:485 ID: 317714.KB.EN-US CREATED: 2002-02-05 MODIFIED: 2003-11-04 Public | ================================================== ========================== === ---------------------------------------------------------------------------- --- The information in this article applies to: - Microsoft Windows XP Home Edition - Microsoft Windows XP Professional - Microsoft Windows XP Tablet PC Edition - Microsoft Windows XP Media Center Edition ---------------------------------------------------------------------------- --- SYMPTOMS ======== While you are using n-CASE by 180Solutions, Inc., you may receive the following error message: Msbb.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If the error message is still displayed and you want to see the data that the error report contains, click the "click here" link at the bottom of the message box. You then see error signature information that may be similar to the following: App name App version Module name Module version Offset ---------------------------------------------------------------- Msbb.exe Various Unknown 0.0.0.0 00000000 NOTE: n-CASE is a real-time comparison shopping engine that may be installed when you install other free software applications. CAUSE ===== This issue may occur if some versions of Msbb.exe (a component of the n-CASE software) runs at the same time as some versions of the New.net plug-in software by New.net, Inc. WORKAROUND ========== To work around this issue, uninstall n-CASE. To do this follow these steps: 1. In "Control Panel", open "Add or Remove Programs". 2. In the list of currently installed programs, click "Interstitial Ad Delivery by n-CASE" or "n-CASE". 3. Click "Change/Remove", and then click "Yes" to remove this n-CASE component. 4. In the list of currently installed programs, click "n-CASE" or "PAD Lookups by n-CASE". 5. Click "Change/Remove" to remove this n-CASE component. 6. Right-click the Windows taskbar, and then click "Task Manager". 7. On the Processes tab, click any instances of the Msbb.exe process that are still running, and then click "End Process". 8. Search your Windows drive for the Msbb.exe file, and delete it if it is found. For additional information about n-CASE, visit the following 180Solutions Web site: http://www.180solutions.com/Consumer...Explained.aspx For n-CASE removal instructions from 180Solutions, visit the following 180Solutions Web site: http://www.180solutions.com/Consumer...Uninstall.aspx For more information about New.net, visit the following New.net Web site: http://www.new.net/help_faq.tp Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Regards, Ken Simmons Microsoft Technical Support for Platforms and Business Applications "james" wrote in message ... hi can someone tell me about msbb as i have had a couple of error reports containing this & when i try to send error report my connection kind of freezes & am not able to send it |
#3
|
|||
|
|||
msbb
thanx Ken for your help followed your instructions with
success regards james -----Original Message----- Error Message: "Msbb.exe has encountered a problem and needs to close..." WGID:485 ID: 317714.KB.EN-US CREATED: 2002-02-05 MODIFIED: 2003- 11-04 Public | ================================================= ======== =================== === --------------------------------------------------------- ------------------- --- The information in this article applies to: - Microsoft Windows XP Home Edition - Microsoft Windows XP Professional - Microsoft Windows XP Tablet PC Edition - Microsoft Windows XP Media Center Edition --------------------------------------------------------- ------------------- --- SYMPTOMS ======== While you are using n-CASE by 180Solutions, Inc., you may receive the following error message: Msbb.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If the error message is still displayed and you want to see the data that the error report contains, click the "click here" link at the bottom of the message box. You then see error signature information that may be similar to the following: App name App version Module name Module version Offset -------------------------------------------------------- -------- Msbb.exe Various Unknown 0.0.0.0 00000000 NOTE: n-CASE is a real-time comparison shopping engine that may be installed when you install other free software applications. CAUSE ===== This issue may occur if some versions of Msbb.exe (a component of the n-CASE software) runs at the same time as some versions of the New.net plug-in software by New.net, Inc. WORKAROUND ========== To work around this issue, uninstall n-CASE. To do this follow these steps: 1. In "Control Panel", open "Add or Remove Programs". 2. In the list of currently installed programs, click "Interstitial Ad Delivery by n-CASE" or "n-CASE". 3. Click "Change/Remove", and then click "Yes" to remove this n-CASE component. 4. In the list of currently installed programs, click "n- CASE" or "PAD Lookups by n-CASE". 5. Click "Change/Remove" to remove this n-CASE component. 6. Right-click the Windows taskbar, and then click "Task Manager". 7. On the Processes tab, click any instances of the Msbb.exe process that are still running, and then click "End Process". 8. Search your Windows drive for the Msbb.exe file, and delete it if it is found. For additional information about n-CASE, visit the following 180Solutions Web site: http://www.180solutions.com/Consumer...Explained.aspx For n-CASE removal instructions from 180Solutions, visit the following 180Solutions Web site: http://www.180solutions.com/Consumer...Uninstall.aspx For more information about New.net, visit the following New.net Web site: http://www.new.net/help_faq.tp Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third- party contact information. Regards, Ken Simmons Microsoft Technical Support for Platforms and Business Applications "james" wrote in message ... hi can someone tell me about msbb as i have had a couple of error reports containing this & when i try to send error report my connection kind of freezes & am not able to send it . |
Thread Tools | |
Display Modes | |
|
|