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Ask Windows XP Expert Walter Clayton About Spyware



 
 
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  #121  
Old July 12th 05, 01:48 AM
Rick \Nutcase\ Rogers
external usenet poster
 
Posts: n/a
Default

Hi,

On the general tab of Internet Options click the buttons to clear files and
clear cookies.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Louise" wrote in message
...
I am having a problem with my login and password on a site that I use.
It automatically shows my login in the dropdown and then automatically
puts
in my password. I have gone into control panelcontent tabauto complete
and
have unchecked all the boxes, clicked the clear forms and clear passwords
buttons and still it will not stop showing my login or stop putting in my
password. Can anyone help me with this problem?
--

--
Louise


"Chris Norred [MSFT]" wrote:

Hello and welcome to our first Ask-the-Experts discussion, moderated by
the Windows XP Expert Zone Community. This is a new trial effort and our
goal is to make it easy for you to ask questions and find answers on a
specific topic from a recognized expert in the online community. We’ll
continue this discussion in the newsgroups for one week and our volunteer
expert will select one or two questions each day and respond. Other
experts and users online may also chime in with advice. At the end of the
week, we hope to have a single thread filled with good information that
can be preserved for the benefit of other users in the future.

This week, our expert host is volunteer MVP Walter Clayton who will be
discussing the topic of spyware and adware and his experience helping
users in the newsgroups deal with spyware issues. Walter is an IT
professional from Frankfort, Kentucky. He is a self-trained computing pro
with 20 years of experience, and he has been helping people in the online
community for many years. Walter is a recipient of the Microsoft Most
Valuable Professional (MVP) award for his volunteer efforts helping
Windows users over the past five years.
A quote from Mr. Clayton:
“I enjoy working the newsgroups because it forces me to think and
learn. Everyday I get a slightly different perspective on something or
see a new situation or problem. There is also the challenge of keeping
communication skills sharp. Determining the answer to a problem, and
communicating it in the newsgroups can present its own set of challenges,
especially at times when the wrong answer can leave the user in a no-boot
situation.”

Our Ask the Experts discussion is different from the live chats hosted on
the Windows XP Expert Zone Community site
(http://communities2.microsoft.com/ho...iteid=34000077).

In these discussions, you may not get an immediate answer. The hosts will
check-in at a time convenient for them and answer questions. You can post
a question any time. Then you may want to add the discussion to your
Favorites list in Internet Explorer (Click Favorites, and then click Add
to Favorites). You should check back later in the day, or the next day,
to see if your question has been answered. Click the Refresh button to
see if any new posts were added while you have been reading. If you’re
more comfortable using Outlook Express or another newsreader, please do.

To post a question or reply in this discussion, using the Web-based
newsgroup reader:
1. Click Reply.
2. If prompted, sign in with your .NET Passport.
3. Edit the subject line if you like.
4. In the Reply form, type your message or question in the Message box.
5. Review the text you typed in the Body box to make sure it says what
you want; you cannot revise your message after you click Post.
6. To receive e-mail notification when someone posts to this thread,
select the Notify me of replies check box.
7. Click Send.

This is a new trial effort and your feedback and assistance are
appreciated. We’ll keep links to these discussions in the Windows XP
Expert Zone Community Columns Archive
(http://www.microsoft.com/windowsxp/e...s/archive.mspx).
Truly
Chris Norred
Editor
Windows XP Expert Zone Community






Ads
  #122  
Old August 12th 05, 01:55 PM
jodde16
external usenet poster
 
Posts: n/a
Default



"Chris Norred [MSFT]" wrote:

Hello and welcome to our first Ask-the-Experts discussion, moderated by the Windows XP Expert Zone Community. This is a new trial effort and our goal is to make it easy for you to ask questions and find answers on a specific topic from a recognized expert in the online community. We’ll continue this discussion in the newsgroups for one week and our volunteer expert will select one or two questions each day and respond. Other experts and users online may also chime in with advice. At the end of the week, we hope to have a single thread filled with good information that can be preserved for the benefit of other users in the future.

This week, our expert host is volunteer MVP Walter Clayton who will be discussing the topic of spyware and adware and his experience helping users in the newsgroups deal with spyware issues. Walter is an IT professional from Frankfort, Kentucky. He is a self-trained computing pro with 20 years of experience, and he has been helping people in the online community for many years. Walter is a recipient of the Microsoft Most Valuable Professional (MVP) award for his volunteer efforts helping Windows users over the past five years.
A quote from Mr. Clayton:
“I enjoy working the newsgroups because it forces me to think and learn. Everyday I get a slightly different perspective on something or see a new situation or problem. There is also the challenge of keeping communication skills sharp. Determining the answer to a problem, and communicating it in the newsgroups can present its own set of challenges, especially at times when the wrong answer can leave the user in a no-boot situation.”

Our Ask the Experts discussion is different from the live chats hosted on the Windows XP Expert Zone Community site (http://communities2.microsoft.com/ho...iteid=34000077).

In these discussions, you may not get an immediate answer. The hosts will check-in at a time convenient for them and answer questions. You can post a question any time. Then you may want to add the discussion to your Favorites list in Internet Explorer (Click Favorites, and then click Add to Favorites). You should check back later in the day, or the next day, to see if your question has been answered. Click the Refresh button to see if any new posts were added while you have been reading. If you’re more comfortable using Outlook Express or another newsreader, please do.

To post a question or reply in this discussion, using the Web-based newsgroup reader:
1. Click Reply.
2. If prompted, sign in with your .NET Passport.
3. Edit the subject line if you like.
4. In the Reply form, type your message or question in the Message box.
5. Review the text you typed in the Body box to make sure it says what you want; you cannot revise your message after you click Post.
6. To receive e-mail notification when someone posts to this thread, select the Notify me of replies check box.
7. Click Send.

This is a new trial effort and your feedback and assistance are appreciated. We’ll keep links to these discussions in the Windows XP Expert Zone Community Columns Archive
(http://www.microsoft.com/windowsxp/e...s/archive.mspx).
Truly
Chris Norred
Editor
Windows XP Expert Zone Community




  #123  
Old August 12th 05, 07:22 PM
christine
external usenet poster
 
Posts: n/a
Default



When I create new stationery using the wizard, some people are able to see
the graphic in my e mail to them and others (most) see nothing.
  #124  
Old August 12th 05, 07:32 PM
Shenan Stanley
external usenet poster
 
Posts: n/a
Default

christine wrote:
When I create new stationery using the wizard, some people are able
to see the graphic in my e mail to them and others (most) see nothing.


Lucky them.

However - they have to be using an email application that would allow them
to see such extras and have it turned on (or not turned off.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


  #125  
Old August 12th 05, 07:33 PM
Lu Powell
external usenet poster
 
Posts: n/a
Default

That has more to do with the readers' settings. One read option is to
view all messages as plain text....thus no graphics such as stationery.


"christine" wrote in message
...


When I create new stationery using the wizard, some people are able to
see
the graphic in my e mail to them and others (most) see nothing.



  #126  
Old August 12th 05, 09:10 PM
NoNoBadDog!
external usenet poster
 
Posts: n/a
Default


"christine" wrote in message
...


When I create new stationery using the wizard, some people are able to see
the graphic in my e mail to them and others (most) see nothing.


In addition to the other responses, if the recipient cannot view HTML based
mail, then they cannot see your stationery.

Bobby


  #127  
Old August 21st 05, 07:21 PM
dedesconfused
external usenet poster
 
Posts: n/a
Default

When trying to install Norton Systemworks I receive an error message stating
"InstallScript engine missing from this machine. Please run ISScript.msi or
contact your support personnel. I have tried to contact Sony (manufacturer)
and Microsoft to no avail. How do I go about getting this installed?




Windows XP Expert Zone Community





  #128  
Old August 23rd 05, 06:45 AM
Harry Ohrn
external usenet poster
 
Posts: n/a
Default

see if this helps http://www.arcanadev.com/install/msi.htm

--

Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


"dedesconfused" wrote in message
...
When trying to install Norton Systemworks I receive an error message
stating
"InstallScript engine missing from this machine. Please run ISScript.msi
or
contact your support personnel. I have tried to contact Sony
(manufacturer)
and Microsoft to no avail. How do I go about getting this installed?




Windows XP Expert Zone Community






  #129  
Old August 25th 05, 08:15 PM
Dot
external usenet poster
 
Posts: n/a
Default

Hi experts, this is a challenging one. Laptops are getting stuck on "loading
personal settings", no desktops exhibiting this problem. Clients are XPSP2,
authenticating to NT4.0. Usually a simple disconnect/reconnect to the
network resolves the problem. Or booting into Safe Mode, then booting
normally resolves it too. Network traces have shown nothing, currently
collecting userenv.log files. No way to predict which laptops will exhibit
this, no commonality in model,make, hardware specs. Disabling all startup
items and services has also been tried, works in some cases but not others.
Currently has happened on several hundred laptops with only a few repeats.
Any ideas?

"Chris Norred [MSFT]" wrote:

Hello and welcome to our first Ask-the-Experts discussion, moderated by the Windows XP Expert Zone Community. This is a new trial effort and our goal is to make it easy for you to ask questions and find answers on a specific topic from a recognized expert in the online community. We’ll continue this discussion in the newsgroups for one week and our volunteer expert will select one or two questions each day and respond. Other experts and users online may also chime in with advice. At the end of the week, we hope to have a single thread filled with good information that can be preserved for the benefit of other users in the future.

This week, our expert host is volunteer MVP Walter Clayton who will be discussing the topic of spyware and adware and his experience helping users in the newsgroups deal with spyware issues. Walter is an IT professional from Frankfort, Kentucky. He is a self-trained computing pro with 20 years of experience, and he has been helping people in the online community for many years. Walter is a recipient of the Microsoft Most Valuable Professional (MVP) award for his volunteer efforts helping Windows users over the past five years.
A quote from Mr. Clayton:
“I enjoy working the newsgroups because it forces me to think and learn. Everyday I get a slightly different perspective on something or see a new situation or problem. There is also the challenge of keeping communication skills sharp. Determining the answer to a problem, and communicating it in the newsgroups can present its own set of challenges, especially at times when the wrong answer can leave the user in a no-boot situation.”

Our Ask the Experts discussion is different from the live chats hosted on the Windows XP Expert Zone Community site (http://communities2.microsoft.com/ho...iteid=34000077).

In these discussions, you may not get an immediate answer. The hosts will check-in at a time convenient for them and answer questions. You can post a question any time. Then you may want to add the discussion to your Favorites list in Internet Explorer (Click Favorites, and then click Add to Favorites). You should check back later in the day, or the next day, to see if your question has been answered. Click the Refresh button to see if any new posts were added while you have been reading. If you’re more comfortable using Outlook Express or another newsreader, please do.

To post a question or reply in this discussion, using the Web-based newsgroup reader:
1. Click Reply.
2. If prompted, sign in with your .NET Passport.
3. Edit the subject line if you like.
4. In the Reply form, type your message or question in the Message box.
5. Review the text you typed in the Body box to make sure it says what you want; you cannot revise your message after you click Post.
6. To receive e-mail notification when someone posts to this thread, select the Notify me of replies check box.
7. Click Send.

This is a new trial effort and your feedback and assistance are appreciated. We’ll keep links to these discussions in the Windows XP Expert Zone Community Columns Archive
(http://www.microsoft.com/windowsxp/e...s/archive.mspx).
Truly
Chris Norred
Editor
Windows XP Expert Zone Community




  #130  
Old August 28th 05, 08:03 AM
Yolanda
external usenet poster
 
Posts: n/a
Default

Hi Chris,
Last night I downloaded Google Search engine. Today my sister uninstalled
it(I think). after I had everything just "perfect" Can I get it back as is,
if so, can I have it applied to only my account and not hers?

"Chris Norred [MSFT]" wrote:

Hello and welcome to our first Ask-the-Experts discussion, moderated by the Windows XP Expert Zone Community. This is a new trial effort and our goal is to make it easy for you to ask questions and find answers on a specific topic from a recognized expert in the online community. We’ll continue this discussion in the newsgroups for one week and our volunteer expert will select one or two questions each day and respond. Other experts and users online may also chime in with advice. At the end of the week, we hope to have a single thread filled with good information that can be preserved for the benefit of other users in the future.

This week, our expert host is volunteer MVP Walter Clayton who will be discussing the topic of spyware and adware and his experience helping users in the newsgroups deal with spyware issues. Walter is an IT professional from Frankfort, Kentucky. He is a self-trained computing pro with 20 years of experience, and he has been helping people in the online community for many years. Walter is a recipient of the Microsoft Most Valuable Professional (MVP) award for his volunteer efforts helping Windows users over the past five years.
A quote from Mr. Clayton:
“I enjoy working the newsgroups because it forces me to think and learn. Everyday I get a slightly different perspective on something or see a new situation or problem. There is also the challenge of keeping communication skills sharp. Determining the answer to a problem, and communicating it in the newsgroups can present its own set of challenges, especially at times when the wrong answer can leave the user in a no-boot situation.”

Our Ask the Experts discussion is different from the live chats hosted on the Windows XP Expert Zone Community site (http://communities2.microsoft.com/ho...iteid=34000077).

In these discussions, you may not get an immediate answer. The hosts will check-in at a time convenient for them and answer questions. You can post a question any time. Then you may want to add the discussion to your Favorites list in Internet Explorer (Click Favorites, and then click Add to Favorites). You should check back later in the day, or the next day, to see if your question has been answered. Click the Refresh button to see if any new posts were added while you have been reading. If you’re more comfortable using Outlook Express or another newsreader, please do.

To post a question or reply in this discussion, using the Web-based newsgroup reader:
1. Click Reply.
2. If prompted, sign in with your .NET Passport.
3. Edit the subject line if you like.
4. In the Reply form, type your message or question in the Message box.
5. Review the text you typed in the Body box to make sure it says what you want; you cannot revise your message after you click Post.
6. To receive e-mail notification when someone posts to this thread, select the Notify me of replies check box.
7. Click Send.

This is a new trial effort and your feedback and assistance are appreciated. We’ll keep links to these discussions in the Windows XP Expert Zone Community Columns Archive
(http://www.microsoft.com/windowsxp/e...s/archive.mspx).
Truly
Chris Norred
Editor
Windows XP Expert Zone Community




  #131  
Old October 16th 05, 02:38 AM
Rhonda
external usenet poster
 
Posts: n/a
Default Winsock reset required because of spyware?

Hello! I have recently had some issues that I thought were with my wireless
connection , however my cable service provider tells me it is a Windows
problem. I cannot connect to the internet because of a winsock error. I can
run the command
"netsh winsock reset catalog" and it usually resaotes everything. However
when I reboot I have the same issue all over again. Sometimes when I
re-establish the connections, my Outlook comes back all screwed up (technical
term!) and I have to do it a second time. SOmeone told me that this error
is ovften casued by spyware or a spyware remover. I have spybot and adaware
installed on my computer, but this issue did not start imediately following a
run. Now I am afraid to run them at all. What is the fix??
Thanks
--
Rhonda


"Chris Norred [MSFT]" wrote:

Hello and welcome to our first Ask-the-Experts discussion, moderated by the Windows XP Expert Zone Community. This is a new trial effort and our goal is to make it easy for you to ask questions and find answers on a specific topic from a recognized expert in the online community. We’ll continue this discussion in the newsgroups for one week and our volunteer expert will select one or two questions each day and respond. Other experts and users online may also chime in with advice. At the end of the week, we hope to have a single thread filled with good information that can be preserved for the benefit of other users in the future.

This week, our expert host is volunteer MVP Walter Clayton who will be discussing the topic of spyware and adware and his experience helping users in the newsgroups deal with spyware issues. Walter is an IT professional from Frankfort, Kentucky. He is a self-trained computing pro with 20 years of experience, and he has been helping people in the online community for many years. Walter is a recipient of the Microsoft Most Valuable Professional (MVP) award for his volunteer efforts helping Windows users over the past five years.
A quote from Mr. Clayton:
“I enjoy working the newsgroups because it forces me to think and learn. Everyday I get a slightly different perspective on something or see a new situation or problem. There is also the challenge of keeping communication skills sharp. Determining the answer to a problem, and communicating it in the newsgroups can present its own set of challenges, especially at times when the wrong answer can leave the user in a no-boot situation.”

Our Ask the Experts discussion is different from the live chats hosted on the Windows XP Expert Zone Community site (http://communities2.microsoft.com/ho...iteid=34000077).

In these discussions, you may not get an immediate answer. The hosts will check-in at a time convenient for them and answer questions. You can post a question any time. Then you may want to add the discussion to your Favorites list in Internet Explorer (Click Favorites, and then click Add to Favorites). You should check back later in the day, or the next day, to see if your question has been answered. Click the Refresh button to see if any new posts were added while you have been reading. If you’re more comfortable using Outlook Express or another newsreader, please do.

To post a question or reply in this discussion, using the Web-based newsgroup reader:
1. Click Reply.
2. If prompted, sign in with your .NET Passport.
3. Edit the subject line if you like.
4. In the Reply form, type your message or question in the Message box.
5. Review the text you typed in the Body box to make sure it says what you want; you cannot revise your message after you click Post.
6. To receive e-mail notification when someone posts to this thread, select the Notify me of replies check box.
7. Click Send.

This is a new trial effort and your feedback and assistance are appreciated. We’ll keep links to these discussions in the Windows XP Expert Zone Community Columns Archive
(http://www.microsoft.com/windowsxp/e...s/archive.mspx).
Truly
Chris Norred
Editor
Windows XP Expert Zone Community




  #132  
Old October 16th 05, 11:01 AM
Frank Saunders, MS-MVP OE
external usenet poster
 
Posts: n/a
Default Winsock reset required because of spyware?

"Rhonda" wrote in message

Hello! I have recently had some issues that I thought were with my
wireless connection , however my cable service provider tells me it
is a Windows problem. I cannot connect to the internet because of a
winsock error. I can run the command
"netsh winsock reset catalog" and it usually resaotes everything.
However when I reboot I have the same issue all over again.
Sometimes when I re-establish the connections, my Outlook comes back
all screwed up (technical term!) and I have to do it a second time.
SOmeone told me that this error is ovften casued by spyware or a
spyware remover. I have spybot and adaware installed on my computer,
but this issue did not start imediately following a run. Now I am
afraid to run them at all. What is the fix??
Thanks


Do you update Ad-Aware and Spybot S & D before scanning with them? This is
a must.

run HijackThis; http://aumha.org/downloads/hijackthis.zip
HijackThis - Tutorial & FAQ;
http://www.bleepingcomputer.com/foru...howtutorial=42

Register he http://aumha.net/profile.php?mode=register
Once you have received your registration confirmation, post your HJT
log he *(for expert analysis)*
http://aumha.net/viewforum.php?f=30

HijackThis tutorial:
http://aumha.org/a/hjttutor.htm

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/


  #133  
Old October 17th 05, 06:41 PM
fruk
external usenet poster
 
Posts: n/a
Default Ask Windows XP Expert Walter Clayton About Spyware

I keep getting the error message , The instruction "0x01375fbe" referenced
memory at "0x01375fbe". The memory could not be "read" . Click on OK to
terminate the program.

"Chris Norred [MSFT]" wrote:

Hello and welcome to our first Ask-the-Experts discussion, moderated by the Windows XP Expert Zone Community. This is a new trial effort and our goal is to make it easy for you to ask questions and find answers on a specific topic from a recognized expert in the online community. We’ll continue this discussion in the newsgroups for one week and our volunteer expert will select one or two questions each day and respond. Other experts and users online may also chime in with advice. At the end of the week, we hope to have a single thread filled with good information that can be preserved for the benefit of other users in the future.

This week, our expert host is volunteer MVP Walter Clayton who will be discussing the topic of spyware and adware and his experience helping users in the newsgroups deal with spyware issues. Walter is an IT professional from Frankfort, Kentucky. He is a self-trained computing pro with 20 years of experience, and he has been helping people in the online community for many years. Walter is a recipient of the Microsoft Most Valuable Professional (MVP) award for his volunteer efforts helping Windows users over the past five years.
A quote from Mr. Clayton:
“I enjoy working the newsgroups because it forces me to think and learn. Everyday I get a slightly different perspective on something or see a new situation or problem. There is also the challenge of keeping communication skills sharp. Determining the answer to a problem, and communicating it in the newsgroups can present its own set of challenges, especially at times when the wrong answer can leave the user in a no-boot situation.”

Our Ask the Experts discussion is different from the live chats hosted on the Windows XP Expert Zone Community site (http://communities2.microsoft.com/ho...iteid=34000077).

In these discussions, you may not get an immediate answer. The hosts will check-in at a time convenient for them and answer questions. You can post a question any time. Then you may want to add the discussion to your Favorites list in Internet Explorer (Click Favorites, and then click Add to Favorites). You should check back later in the day, or the next day, to see if your question has been answered. Click the Refresh button to see if any new posts were added while you have been reading. If you’re more comfortable using Outlook Express or another newsreader, please do.

To post a question or reply in this discussion, using the Web-based newsgroup reader:
1. Click Reply.
2. If prompted, sign in with your .NET Passport.
3. Edit the subject line if you like.
4. In the Reply form, type your message or question in the Message box.
5. Review the text you typed in the Body box to make sure it says what you want; you cannot revise your message after you click Post.
6. To receive e-mail notification when someone posts to this thread, select the Notify me of replies check box.
7. Click Send.

This is a new trial effort and your feedback and assistance are appreciated. We’ll keep links to these discussions in the Windows XP Expert Zone Community Columns Archive
(http://www.microsoft.com/windowsxp/e...s/archive.mspx).
Truly
Chris Norred
Editor
Windows XP Expert Zone Community




  #134  
Old October 17th 05, 08:57 PM
Frank Saunders, MS-MVP OE
external usenet poster
 
Posts: n/a
Default Ask Windows XP Expert Walter Clayton About Spyware

"fruk" wrote in message

I keep getting the error message , The instruction "0x01375fbe"
referenced memory at "0x01375fbe". The memory could not be "read" .
Click on OK to terminate the program.


First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/secu...ssoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks AFTER you remove the software (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions he http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/


  #135  
Old October 30th 05, 01:29 PM
jackie.tony
external usenet poster
 
Posts: n/a
Default Ask Windows XP Expert Walter Clayton About Spyware

I have recently installed Panda Platinum to remove viruses from my computer.
This solved previous problems but now I have another one. I have 3 user
accounts on my home computer, which runs Windows XP. I have a problem with
my User Accounts. When I start windows it opens the welcome page and I can
switch between users no problem. The problem seems to occur when the
screensaver starts. When I move the mouse and it takes me back to the
welcome screen and I try to click on the user accounts it prompts me for a
password. There are no passwords for any of the accounts. I have checked
the accessibility for the screensaver and the prompt for password box is
unchecked. I have had to set the screensavers on all 3 accounts to 2 hours
just so we can use the computer hassle free. Can you tell me what is wrong
with my computer and how to fix the problem?
--
jackie


"Chris Norred [MSFT]" wrote:

Hello and welcome to our first Ask-the-Experts discussion, moderated by the Windows XP Expert Zone Community. This is a new trial effort and our goal is to make it easy for you to ask questions and find answers on a specific topic from a recognized expert in the online community. We’ll continue this discussion in the newsgroups for one week and our volunteer expert will select one or two questions each day and respond. Other experts and users online may also chime in with advice. At the end of the week, we hope to have a single thread filled with good information that can be preserved for the benefit of other users in the future.

This week, our expert host is volunteer MVP Walter Clayton who will be discussing the topic of spyware and adware and his experience helping users in the newsgroups deal with spyware issues. Walter is an IT professional from Frankfort, Kentucky. He is a self-trained computing pro with 20 years of experience, and he has been helping people in the online community for many years. Walter is a recipient of the Microsoft Most Valuable Professional (MVP) award for his volunteer efforts helping Windows users over the past five years.
A quote from Mr. Clayton:
“I enjoy working the newsgroups because it forces me to think and learn. Everyday I get a slightly different perspective on something or see a new situation or problem. There is also the challenge of keeping communication skills sharp. Determining the answer to a problem, and communicating it in the newsgroups can present its own set of challenges, especially at times when the wrong answer can leave the user in a no-boot situation.”

Our Ask the Experts discussion is different from the live chats hosted on the Windows XP Expert Zone Community site (http://communities2.microsoft.com/ho...iteid=34000077).

In these discussions, you may not get an immediate answer. The hosts will check-in at a time convenient for them and answer questions. You can post a question any time. Then you may want to add the discussion to your Favorites list in Internet Explorer (Click Favorites, and then click Add to Favorites). You should check back later in the day, or the next day, to see if your question has been answered. Click the Refresh button to see if any new posts were added while you have been reading. If you’re more comfortable using Outlook Express or another newsreader, please do.

To post a question or reply in this discussion, using the Web-based newsgroup reader:
1. Click Reply.
2. If prompted, sign in with your .NET Passport.
3. Edit the subject line if you like.
4. In the Reply form, type your message or question in the Message box.
5. Review the text you typed in the Body box to make sure it says what you want; you cannot revise your message after you click Post.
6. To receive e-mail notification when someone posts to this thread, select the Notify me of replies check box.
7. Click Send.

This is a new trial effort and your feedback and assistance are appreciated. We’ll keep links to these discussions in the Windows XP Expert Zone Community Columns Archive
(http://www.microsoft.com/windowsxp/e...s/archive.mspx).
Truly
Chris Norred
Editor
Windows XP Expert Zone Community




 




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