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#1
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Canon Multipass C530
My system is running Windows XP Home, on a Toshiba Laptop.
I have downloaded the driver program and drivers, from Canon for this printer. I have followed all the directions and all seem ok, until I try to install the multipass setup. On the Multipass Master installer page, the program starts and then a popup window appears with the message that: Setup cannot proceed without the device connected. Please make sure to connect the device and try again. All cables are connected the printer is plugged in but the installer program does not find it. I have emailed Canon but have received no answer. I would not like to think that my Multipass printer is not going to work with Windows XP, it works fine with ME, but I wanted to upgrade Windows not buy a new printer. |
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#2
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Canon Multipass C530
If you have SP2 installed, you need the hotfix.
http://support.microsoft.com/default...b;en-us;884020 -- Cari (MS-MVP Printing, Imaging & Hardware) www.coribright.com "D.Kennedy" wrote in message ... My system is running Windows XP Home, on a Toshiba Laptop. I have downloaded the driver program and drivers, from Canon for this printer. I have followed all the directions and all seem ok, until I try to install the multipass setup. On the Multipass Master installer page, the program starts and then a popup window appears with the message that: Setup cannot proceed without the device connected. Please make sure to connect the device and try again. All cables are connected the printer is plugged in but the installer program does not find it. I have emailed Canon but have received no answer. I would not like to think that my Multipass printer is not going to work with Windows XP, it works fine with ME, but I wanted to upgrade Windows not buy a new printer. |
#3
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Canon Multipass C530
I would be interested to know it the Hotfix helps with this particular
problem. If not, you might have to remove SP2. Try printing. Then, set the update facility to manual and not allow SP2 installation until you have a solution. This solution might include revised drivers from Canon. Tom MSMVP-DTS "Cari (MS-MVP)" wrote in message ... : If you have SP2 installed, you need the hotfix. : : http://support.microsoft.com/default...b;en-us;884020 : -- : Cari (MS-MVP Printing, Imaging & Hardware) : www.coribright.com : : "D.Kennedy" wrote in message : ... : My system is running Windows XP Home, on a Toshiba Laptop. : I have downloaded the driver program and drivers, from : Canon for this printer. I have followed all the directions : and all seem ok, until I try to install the multipass : setup. On the Multipass Master installer page, the program : starts and then a popup window appears with the message : that: : Setup cannot proceed without the device connected. Please : make sure to connect the device and try again. : All cables are connected the printer is plugged in but the : installer program does not find it. I have emailed Canon : but have received no answer. I would not like to think : that my Multipass printer is not going to work with : Windows XP, it works fine with ME, but I wanted to upgrade : Windows not buy a new printer. : : |
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