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Reinstallation of Canon MPC 200 All-In-One



 
 
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  #1  
Old May 6th 04, 05:42 PM
Brixey
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Default Reinstallation of Canon MPC 200 All-In-One

After successfully removing my multifunction USB Printer and Printer Software because I keep getting "The print job failed to complete", and "Unable to communicate with the device", message. Now I am trying to reinstall my Canon SmartBase MPC 200 but when
I plug the USB cable in as prompted, the "Found New Hardware Wizard" does not appear and I am unable to proceed further.

Can anybody help please?
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  #2  
Old May 6th 04, 07:34 PM
Cari \(MS-MVP\)
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Default Reinstallation of Canon MPC 200 All-In-One

Have you tried uninstalling and reinstalling the USB ports?

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Brixey" wrote in message
news
After successfully removing my multifunction USB Printer and Printer
Software because I keep getting "The print job failed to complete", and
"Unable to communicate with the device", message. Now I am trying to
reinstall my Canon SmartBase MPC 200 but when I plug the USB cable in as
prompted, the "Found New Hardware Wizard" does not appear and I am unable
to proceed further.

Can anybody help please?


  #3  
Old May 6th 04, 10:58 PM
Chuck
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Default Reinstallation of Canon MPC 200 All-In-One

By "successfully removing", I hope you mean that you followed an uninstall
sequence rather than just deleting the printer drivers. If not you may have
extra entries left in the registry that may prevent a successful reinstall.

"Brixey" wrote in message
news
After successfully removing my multifunction USB Printer and Printer
Software because I keep getting "The print job failed to complete", and
"Unable to communicate with the device", message. Now I am trying to
reinstall my Canon SmartBase MPC 200 but when I plug the USB cable in as
prompted, the "Found New Hardware Wizard" does not appear and I am unable to
proceed further.

Can anybody help please?



  #4  
Old May 6th 04, 11:55 PM
Brixey
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Default Reinstallation of Canon MPC 200 All-In-One

No, how do I do this?
  #5  
Old May 7th 04, 03:13 PM
Brixey
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Posts: n/a
Default Reinstallation of Canon MPC 200 All-In-One

I followed Bruce Sanderson's excellent advice and went through a step-by-step sequence.

I realise my last posting probably gave the impression I am a complete novice. In fact I have been in IT for a number of years, dealing, firstly with DOS problems, then Windows 3.1, then Windows 95 and Windows 98. I have had XP for a week, so, I admit to
knowing very little about this particular product, but I will know very much more about it before I am finished. I will learn from advice received from where ever I can get it.
 




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