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#31
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I have no "Batteries" in device manager.
On 6/25/2014 8:52 PM, Paul wrote:
Al Drake wrote: On 6/25/2014 8:33 PM, Brian Gregory wrote: On 26/06/2014 01:16, Al Drake wrote: Ok, so then if Linux finds the device how will that help when I switch back to Windows? I'm not getting this................? I guess it would point you towards a problem with your Windows installation rather than a problem with the PC hardware and/or the UPS. OK, that sounds right. So all I would have to do is a reinstall which would be quicker than all the time spent to date finding this out. Maybe a repair install? I still am not computer savvy enough to see exactly what to look for and what went wrong to get me where I am now. I guess I've been lucky with the other systems I put together and never had to do and debugging of this nature. I would agree, that "level and reload" can fix a lot of ills. I think you're very computer savvy, in that you find the most pragmatic solution (least time spent mulling the details), and getting the system up and running. I like to torture my systems... Different approach. What you could do, with your large collection of storage devices, is connect an empty one (all by itself), do a new install (using the key on your current machine), and leave the NIC cable disconnected (so no possible communications with Microsoft). Without activation, it should run for at least three days, without getting in your way. And then you can check in Device Manager and the Task Bar, for the appropriate UPS stuff you're after. If the UPS appears, then you know the hardware is OK, and the other disk drive with Windows 7 on it, has a problem in the Windows files. Like maybe something in the Registry. Paul Ok, so do I never get online and not allow all the updates it says it needs? What if it was one of those that caused this problem? I really hate those to begin with as to really do it right one needs to look over every one and refuse many that have no significance. So many.... I have an SSD with a bare bones install as a back up from another machine. One where everything works. Just no applications installed. Maybe I could use ATI 2014 to get it onto this system and change keys and activate if necessary. Then move on from that point and add apps. |
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#32
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I have no "Batteries" in device manager.
On 6/25/2014 6:05 PM, Brian Gregory wrote:
On 25/06/2014 00:15, Al Drake wrote: Thanks for the reply Wolf K. I have the manual provided by the manufacturer and found no such problem indicated. I am unable to even get it installed so my thoughts are elsewhere. The foremost being the lack of batteries indicated in device manager. I was hoping to get this resolved before I could even contact support. it's a bit odd to use a UPS with a laptop. You do know that only laptops have batteries in them? No. I'm sorry for the misunderstanding here but my laptop is not involved in this. I am referring to a desktop I put together some time ago and only now upgraded to Win7 and an SSD. While running WinXP everything was fine. |
#33
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I have no "Batteries" in device manager.
Al Drake wrote:
Ok, so do I never get online and not allow all the updates it says it needs? What if it was one of those that caused this problem? I really hate those to begin with as to really do it right one needs to look over every one and refuse many that have no significance. So many.... I have an SSD with a bare bones install as a back up from another machine. One where everything works. Just no applications installed. Maybe I could use ATI 2014 to get it onto this system and change keys and activate if necessary. Then move on from that point and add apps. I was attempting to describe a test procedure with minimal side effects. I don't particularly want to activate OSes with keys, to the point of ****ing off the activation server. That's why, for a quick and dirty installation test, I disconnect the LAN. If there were a patch of some sort for Windows 7, it would be more likely to be in the "optional" part of Windows Update, rather than the security patches. With your existing OS installation, visit Windows update, and assuming you never bother with the optional ones, you'd have all the KB numbers for them. Perhaps they can be downloaded separately and put on a USB stick for later, for example. Be creative. You have all the materials needed. Paul |
#34
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I have no "Batteries" in device manager.
Al Drake wrote:
Ok, so having Win7 64 Bit I'm in for a circus ride then. Now I have to decide how much time I want to give up out of my time left on this happy planet while still employed. and is this box really worth it when it's most likely going back under that bench anyway with the limits it has. Ater all it's only a 775 socket/ Intel Core 2 Quad Q9550 2.83 GHz 1333 MHz (OC). I'll really use a high end build in a practical sense and have just as much fun using my hands and not the limits I have in the gray matter category. You see Paul I've been a machinist for 49 years. Not much on the IT scene I'm afraid. I build a tool collection piece by piece. I did that with diagnostic tools. I also did that with my personal toolboxes (hand tools). I believe, when I go looking for a tool, that even if it doesn't help me today, it'll be of some value in the future. I have a sledge hammer, that I hardly ever use. But if something requires a sledge, I'm ready. I have a rubber mallet - I doubt I will ever use that one, because it's such a niche tool. Most stuff, a regular hammer deals with it. Paul |
#35
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I have no "Batteries" in device manager.
On 6/25/2014 9:27 PM, Paul wrote:
Al Drake wrote: Ok, so do I never get online and not allow all the updates it says it needs? What if it was one of those that caused this problem? I really hate those to begin with as to really do it right one needs to look over every one and refuse many that have no significance. So many.... I have an SSD with a bare bones install as a back up from another machine. One where everything works. Just no applications installed. Maybe I could use ATI 2014 to get it onto this system and change keys and activate if necessary. Then move on from that point and add apps. I was attempting to describe a test procedure with minimal side effects. I don't particularly want to activate OSes with keys, to the point of ****ing off the activation server. That's why, for a quick and dirty installation test, I disconnect the LAN. If there were a patch of some sort for Windows 7, it would be more likely to be in the "optional" part of Windows Update, rather than the security patches. With your existing OS installation, visit Windows update, and assuming you never bother with the optional ones, you'd have all the KB numbers for them. Perhaps they can be downloaded separately and put on a USB stick for later, for example. Be creative. You have all the materials needed. Paul Ok, Thanks again Paul. |
#36
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I have no "Batteries" in device manager.
On 6/25/2014 9:32 PM, Paul wrote:
Al Drake wrote: Ok, so having Win7 64 Bit I'm in for a circus ride then. Now I have to decide how much time I want to give up out of my time left on this happy planet while still employed. and is this box really worth it when it's most likely going back under that bench anyway with the limits it has. Ater all it's only a 775 socket/ Intel Core 2 Quad Q9550 2.83 GHz 1333 MHz (OC). I'll really use a high end build in a practical sense and have just as much fun using my hands and not the limits I have in the gray matter category. You see Paul I've been a machinist for 49 years. Not much on the IT scene I'm afraid. I build a tool collection piece by piece. I did that with diagnostic tools. I also did that with my personal toolboxes (hand tools). I believe, when I go looking for a tool, that even if it doesn't help me today, it'll be of some value in the future. I have a sledge hammer, that I hardly ever use. But if something requires a sledge, I'm ready. I have a rubber mallet - I doubt I will ever use that one, because it's such a niche tool. Most stuff, a regular hammer deals with it. Paul I've had 5 decades to collect tools so I know where your coming from. I have such things like a trammel I'll never use again not to mention the drafting table now replaced by a computer screen. A hammer made from 100% Brass including handle..........Please don't get me going.......... |
#37
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I have no "Batteries" in device manager.
On 6/26/2014 8:11 AM, Charles Lindbergh wrote:
On Wed, 25 Jun 2014 20:16:17 -0400, Al Drake wrote: On 6/25/2014 6:20 PM, Paul wrote: Al Drake wrote: On 6/25/2014 11:51 AM, Paul wrote: Charles Lindbergh wrote: On Wed, 25 Jun 2014 10:48:31 -0400, Paul wrote: Charles Lindbergh wrote: On Wed, 25 Jun 2014 03:32:34 -0400, Al Drake wrote: On 6/24/2014 8:06 PM, Charles Lindbergh wrote: On Tue, 24 Jun 2014 19:37:13 -0400, Al Drake wrote: On 6/24/2014 5:06 PM, Paul wrote: Al Drake wrote: I have been trying to install an APC UPS RS 1000 on one of my newly built systems but I keep getting a USB device error. For some reason this piece of hardware is not recognized and the software will not install. This USB failure is only happening with this UPS. I am sure all my USB ports are operational as I've tried them all. I am using some for USB keyboard and Bluetooth device and have swapped them all to make sure that wasn't the problem. After searching endlessly for a fix I noticed the missing "batteries" access in the device manager. I have also searched endlessly for a fix for this problem but all I come up with is posts regarding missing battery icon on laptops. I installed Windows 7 a few days ago clean which went well or so I thought. The last thing I wanted to do is set up the UPS and I'm all set. I have one on all my systems and never had a problem of this nature ever. I tried different UPS but I get the same USB error with them all. My last hope was that someone here has knowledge of this issue and knows what to do. Thanks for any help. Al. The site requires registration, to get a copy of the software. http://www.apc.com/resource/include/...ase_sku=BR1000 I would look for a USB driver folder, and see whether there is any intention for the USB port to be a serial device (like an RS232 port). In which case, the interface class is defined in Windows already. If it had a totally custom interface, there might be VID and PID matching in the INF, that hints at the custom nature. The manual will tell you to either install the Powerchute *before* plugging in the UPS for the first time. Or, it'll tell you the UPS gets plugged in *after* Powerchute is installed. The order dependence, exists for cases where a Windows generic driver "hijacks" the device and prevents normal installation. Since I can't look at the product software, that's about all I can offer. I'm sure the clowns at APCC will be only to happy to walk you through this. Technical Support You own an APC product 800-555-2725 and you need technical assistance If the unit was in front of me, I'd dig out a copy of UVCView or USBView from Microsoft, and also check to see if the device is registering or not (and the Config information is visible). HTH, Paul Thanks Paul. To begin with I have the manual as I registered some years ago when I got my first APC UPS. I have 6 all working fine. Nothing is mentioned about this particular problem. I tried installing the SW first but it halts when it does not detect the USB handshaking. I tried attaching the UPS first but the USB error persists. Your first sentence is confusing to me as I have no idea what to look for by name and where to look. Would that be the System folder perhaps? I tried removing the unknown USB device and allowing a search of the Windows folder, the Windows installations disk and a HDD removed from another system that had the UPS working but I continually get the message the driver installed is correct or something to that affect. I was concentrating on learning more about the lack of batteries indications in the device manager as I have connected this particular UPS without the software on other computers and let windows take control but not in this case obviously. I have hesitated contacting APC tech support as I know it's not a faulty device as I have indicated it works on other systems. So I can only conclude there is something missing on the one OS install. Yes? No? Do you have legacy USB support (or some such description) enabled in the UEFI / BIOS? I would thoroughly examine the UEFI / BIOS USB settings maybe play with them a bit. Can you post a link to the documentation for your new motherboard? I looked over BIOS and everything looked propper as all USB posts are operational just not liking the UPS. http://www.gigabyte.com/products/pro...px?pid=3960#ov This is the board I'm working with. 1. I tried to look this over, but the online documentation is somewhat peculiar. I see the USB ports have an ALWAYS ON power feature for charging gadgets such as cell phones. I wonder if this could be causing a conflict with the UPS? Is there a way to turn this off in the bios? 2. I was also wondering, if you download a Linux distro, such as Mint and run it from a USB stick or DVD, it would be interesting to know if the Linux OS sees the UPS. If not, then the problem probably is not with your Windows installation. 3. You indicated you have UPS on your other machines, have you tried a different UPS on this machine? 4. I vaguely remember that APC would use special USB cables. Are you using the cable that came with the UPS? 5. Have you looked at the USB section of your device manager? Does it show an unrecognized device? Regarding (1): USB is a host to peripheral protocol. The host delivers +5VSB on VBUS, to power peripherals which do not have their own power source. This is sufficient for many items with modest power requirements (including some 2.5" disk drives). It's part of the USB spec, to expect the host to make power available on the VBUS wire. The UPS will not be thrown off by this. And power is not supposed to flow in the other direction - an exception to that, is self-powered USB hubs, which lack the necessary relay to cut power flow when it would be possible for it to flow in the wrong direction. Simple diodes are not enough (too much drop). If your computer starts behaving weirdly after a self-powered hub is plugged in, it could be current flowing up the cable via VBUS (when it's not supposed to). Charging features for phones require a couple things. Sufficient power from the +5VSB on the ATX supply (check the label on the side, and assume the motherboard uses at least 1 ampere while sleeping). The D+ and D- pins may have an encoding, done with strap resistors or otherwise, which signals to the charging peripheral, the characteristics of the power source. Without the encoding on D+/D-, some charging devices may refuse to charge at all. For (5), UVCView, USBView or the USBTreeView should show some kind of entry when the UPS is plugged in. Even if no driver is present, the config space of the USB device should be listed, as well as information about whether endpoints formed or not as a result of the connection. The information is not in a human-friendly format, but any info is better than none at all. Sites like this one, can help with the decoding chore. http://www.beyondlogic.org/usbnutshell/usb5.shtml Paul You are right, he should not try disabling the USB feature I referenced. Every engineer I was trained with always designed and built perfect systems which comply perfectly with standards and theory. And let's face it, changing a single switch in the bios requires a lot of effort. :-) Charles, I try to concentrate on "likely" things. USB power wouldn't be high on my list to check. And the "Always On" feature is more likely to be an encoding on D+/D-, as bus power may be present there in any case. Bus power should be there, to support "wake" events, such as keyboard or mouse waking of the computer. If the motherboard "nominates" some ports for goofy features (by sporting a different color plastic for the connector tab), you can always choose another port. Powder blue is for USB3, so that's not a scary one. If a USB port had red plastic, perhaps that would imply a special property. And if you're superstitious, you could always try another port. One of the black colored USB2 ones. Right now, I would be interested in UVCView, USBView, or USBTreeView, to differentiate between a hardware or a software problem. If absolutely nothing shows up, then it's some kind of hardware problem. If you have a USB powered LED lamp, that can be used as a way to see if bus power is available or not (in case a fuse opened). You would plug the LED into one of the two USB ports in a "stack", as a means of monitoring fuse state. While USB overcurrent should also pop up on the screen, if the fuse opens, having a visual indicator helps. "1.1 or 110" on USB ports are arranged in "stacks of two", top to save a few pennies on extra fuses and caps +5VSB ---- polyfuse ---+---- Upper_USB_Port VBUS (500ma max USB2 --) | +---- Lower_USB_Port VBUS (500ma max USB2 --) | ^ Active_low, OC# overcurrent --+ +--- Monitor a port with a USB LED lamp, or any device with power LEDs on it HTH, Paul Here you go Paul. =========================== USB Port2 =========================== Connection Status : Device failed enumeration Port Chain : 1-2 ======================== USB Device ======================== +++++++++++++++++ Device Information ++++++++++++++++++ Device Description : Unknown Device Device ID : USB\VID_0000&PID_0000\5&339E9CE1&0&2 Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0017 (GUID_DEVCLASS_USB) Driver Inf : C:\Windows\INF\usb.inf Legacy BusType : PNPBus Class : USB Service : Enumerator : USB Location Info : Port_#0002.Hub_#0001 Manufacturer Info : (Standard USB Host Controller) Capabilities : Removable, RawDeviceOK Address : 2 Problem Code : 43 (CM_PROB_FAILED_POST_START) Power State : D3 (supported: D0, D2, D3, wake from D0, wake from D2) ---------------- Connection Information --------------- Connection Index : 0x02 Connection Status : 0x02 (DeviceFailedEnumeration) Current Config Value : 0x00 Device Address : 0x00 Is Hub : 0x00 (no) Number Of Open Pipes : 0x00 (0) Device Bus Speed : 0x00 (Low-Speed) ------------------ Device Descriptor ------------------ bLength : 0x00 (0 bytes) The suggestion here, is to look in setupapi.log for more info. Which would certainly be the thing I'd recommend on WinXP, less sure it would contain useful info on Windows 7. There are several files similar to that in C:\Windows\inf. http://janaxelson.com/forum/index.ph...c=736.5%3bwap2 I looked up this number. 36fc9e60-c465-11cf-8056-444553540000 http://pcsupport.about.com/od/driver...class-guid.htm USB 36FC9E60-C465-11CF-8056-444553540000 USB host controllers and hubs And that could be a reference to the thing on the host side, rather than the peripheral itself. Since the device config space info is not available, it probably means the motherboard hub didn't succeed in communicating with the thing. The only thing weird about this report, is the CM_PROB_FAILED_POST_START with the word "POST" in it. It implies it did get half-way through the startup process, but then disappeared. By half-way through, I'm referring to being recognized as a HID input device, rather than the setup being fully function. There are probably two steps, and it failed half way through the first step. ******* I looked up the APC UPS types, and got a match here. http://www.microsoft-questions.com/m...-with-ups.aspx HID\VID_051D&PID_0001.DeviceDesc="APC Battery BackUP" HID\VID_051D&PID_0002.DeviceDesc="APC Battery BackUP" HID\VID_051D&PID_0003.DeviceDesc="APC Battery BackUP" Those are the kinds of VID/PID that the hardware enumeration would find (if it got further along than your error indicates). And hidbatt.sys is supposed to pick up from there. So first it is detected as a HID device (human interface device like a mouse or keyboard, or other slow speed input), and then somehow the OS decides it is handled by hidbatt.sys . There would likely be two driver files in the driver stack for it. In Windows 7 C:\Windows\inf, the file input.inf contains this: HID\VID_051D&PID_0001.DeviceDesc="APC Battery BackUP" HID\VID_051D&PID_0002.DeviceDesc="APC Battery BackUP" HID\VID_051D&PID_0003.DeviceDesc="APC Battery BackUP" I'm guessing, that once the OS discovers new hardware, gets the particular VID/PID, it finds a match on input.inf. And some info there, causes hidbatt.sys to be used. In battery.inf, I can find a reference to hidbatt and also to APC. There could be different drivers, depending on the UPS manufacturer, as listed in battery.inf. APC.DeviceDesc = "APC UPS" So that's what it looks like it is supposed to do. First be discovered as input.inf HID device, then (somehow) be discovered as battery.inf material. ******* Would Linux find it ? Maybe. At this point, I'd be willing to give that a shot. Run "dmesg" from a Terminal, and see if the APC is detected or not. Paul Ok, so then if Linux finds the device how will that help when I switch back to Windows? I'm not getting this................? Now that you told us there is an unrecognized device in Windows 7, the Linux test would be moot. Previously, I was under the impression the device was not being detected at all. Actually you are more accurate and my assessment was wrong. I was going by the pop-up that appeared when I plugged it the device. It reads "One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. Recommendation Try reconnecting the device. If Windows still does not recognize it, replace the device." I think we can safely say this report is also inaccurate. |
#38
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I have no "Batteries" in device manager.
On 6/26/2014 8:17 AM, Charles Lindbergh wrote:
On Wed, 25 Jun 2014 20:36:02 -0400, Al Drake wrote: On 6/25/2014 5:24 PM, Charles Lindbergh wrote: On Wed, 25 Jun 2014 14:20:41 -0700, Charles Lindbergh wrote: On Wed, 25 Jun 2014 16:57:07 -0400, Al Drake wrote: On 6/25/2014 4:18 PM, Charles Lindbergh wrote: On Wed, 25 Jun 2014 15:18:00 -0400, Al Drake wrote: 1. I tried to look this over, but the online documentation is somewhat peculiar. I see the USB ports have an ALWAYS ON power feature for charging gadgets such as cell phones. I wonder if this could be causing a conflict with the UPS? Is there a way to turn this off in the bios? 2. I was also wondering, if you download a Linux distro, such as Mint and run it from a USB stick or DVD, it would be interesting to know if the Linux OS sees the UPS. If not, then the problem probably is not with your Windows installation. 3. You indicated you have UPS on your other machines, have you tried a different UPS on this machine? 4. I vaguely remember that APC would use special USB cables. Are you using the cable that came with the UPS? 5. Have you looked at the USB section of your device manager? Does it show an unrecognized device? I will try to change the USB configuration and see what happens. I could try a mobo forum and see what others know. I've never done anything with Linux so it's never to late I guess. I have tried other UPS units. There are 2 sitting besides each other so it's easy to swap the cables. I have used them all previously on many computers and have had them quite some time. Actually they are now discontinued they're so old. I've replaced the batteries regularly and never had a need to get rid of them(3). I do have a newer unit I could move to that location but I had no reason to do so. I can't see any UPS devices being all that complicated. I assumed it was my Win7 install or the board. I am using the provided cables as I know of no other way to use these units. There is a "unrecognized" device showing that appears when I plug in the UPS. It's situated above 2 "USB Composite Device" references and below "Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC". As I couldn't find the documentation for your bios USB settings, I would really like to know what those options are. Your device failed enumeration which can be due to a number of things. The first thing I would do, in device manger with the unrecognized device, right click and select "update driver software" then select search automatically for updated software. Make sure the machine is connected to the Internet. You might get lucky. By the way, have you installed the latest version of Powerchute on the computer? Is there driver software for your UPS available for download? Well, I have just made the decision to dump this board and purchase another. On the shelf it goes. No AHCI so SSD suffers and limited features with very basic BIOS. The only thing I like is the DDR3 supporting 8Gigs. I wanted it for the 775 CPUs I have but now it's on to something much better. Gigabyte GA-Z97X-UD5H LGA 1150 Z97 with Killer E2200 and Intel Gaming Networking SATA Express M.2 SSD ATX Motherboard $180 Amazon Crucial Ballistix Tactical Low Profile 32GB Kit (8GBx4) DDR3-1600 1.35V UDIMM 240-Pin Memory Modules BLT4C8G3D1608ET3LX0 $319 Intel Core i7-4790 Processor - BX80646I7479 $309. Now I have to decide what PSU to use and I'm off and running. Probably build this beast next week while on Vaca. I need this like another hole in my head. So, we are giving up on the UPS for the time being? That is a shame. By the way, what is your primary use for such a machine? Is it gaming? I don't play games. I haven't since I had one of the first Atari game consoles with Space Invaders and Pac Man. Then I met my wife in '74 and we played different games together. Now I don't even use that old joy stick any more. This new build will have SoldWorks Premium 2014 and SolidCAM 2013 installed. Ahh, those should be pretty zippy on the new hardware. I am now using my ASUS G73SW laptop but the graphics card is rather low end(GeForce GTX 460M) and it's only SATA2. It does run and Intel Core i7-2360QM CPU @ 2.00GHz 2001 Mhz 4 cores. It's maxed out at 8Gigs so this new build will show improvement. |
#39
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I have no "Batteries" in device manager.
On 6/26/2014 8:15 AM, Charles Lindbergh wrote:
On Wed, 25 Jun 2014 20:29:14 -0400, Al Drake wrote: On 6/25/2014 5:20 PM, Charles Lindbergh wrote: On Wed, 25 Jun 2014 16:57:07 -0400, Al Drake wrote: On 6/25/2014 4:18 PM, Charles Lindbergh wrote: On Wed, 25 Jun 2014 15:18:00 -0400, Al Drake wrote: 1. I tried to look this over, but the online documentation is somewhat peculiar. I see the USB ports have an ALWAYS ON power feature for charging gadgets such as cell phones. I wonder if this could be causing a conflict with the UPS? Is there a way to turn this off in the bios? 2. I was also wondering, if you download a Linux distro, such as Mint and run it from a USB stick or DVD, it would be interesting to know if the Linux OS sees the UPS. If not, then the problem probably is not with your Windows installation. 3. You indicated you have UPS on your other machines, have you tried a different UPS on this machine? 4. I vaguely remember that APC would use special USB cables. Are you using the cable that came with the UPS? 5. Have you looked at the USB section of your device manager? Does it show an unrecognized device? I will try to change the USB configuration and see what happens. I could try a mobo forum and see what others know. I've never done anything with Linux so it's never to late I guess. I have tried other UPS units. There are 2 sitting besides each other so it's easy to swap the cables. I have used them all previously on many computers and have had them quite some time. Actually they are now discontinued they're so old. I've replaced the batteries regularly and never had a need to get rid of them(3). I do have a newer unit I could move to that location but I had no reason to do so. I can't see any UPS devices being all that complicated. I assumed it was my Win7 install or the board. I am using the provided cables as I know of no other way to use these units. There is a "unrecognized" device showing that appears when I plug in the UPS. It's situated above 2 "USB Composite Device" references and below "Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC". As I couldn't find the documentation for your bios USB settings, I would really like to know what those options are. Your device failed enumeration which can be due to a number of things. The first thing I would do, in device manger with the unrecognized device, right click and select "update driver software" then select search automatically for updated software. Make sure the machine is connected to the Internet. You might get lucky. By the way, have you installed the latest version of Powerchute on the computer? Is there driver software for your UPS available for download? Well, I have just made the decision to dump this board and purchase another. On the shelf it goes. No AHCI so SSD suffers and limited features with very basic BIOS. The only thing I like is the DDR3 supporting 8Gigs. I wanted it for the 775 CPUs I have but now it's on to something much better. Gigabyte GA-Z97X-UD5H LGA 1150 Z97 with Killer E2200 and Intel Gaming Networking SATA Express M.2 SSD ATX Motherboard $180 Amazon Crucial Ballistix Tactical Low Profile 32GB Kit (8GBx4) DDR3-1600 1.35V UDIMM 240-Pin Memory Modules BLT4C8G3D1608ET3LX0 $319 Intel Core i7-4790 Processor - BX80646I7479 $309. Now I have to decide what PSU to use and I'm off and running. Probably build this beast next week while on Vaca. I need this like another hole in my head. So, we are giving up on the UPS for the time being? That is a shame. Well I have no idea what to do to fix this and hate to depend on others to do my work for me and I hate to give up but I would be willing to see this through if you would prefer. It is your choice. I simply look at little issues like this as a distracting challenge. I look at it as me being less able to do what has to be done without much help so I don't feel quite comfortable relying on others. That and I seldom have enough time to spend online. Not near as much as I'd like anyway. |
#40
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I have no "Batteries" in device manager.
On 6/26/2014 4:19 PM, Charles Lindbergh wrote:
On Thu, 26 Jun 2014 15:44:40 -0400, Al Drake wrote: On 6/26/2014 8:15 AM, Charles Lindbergh wrote: On Wed, 25 Jun 2014 20:29:14 -0400, Al Drake wrote: On 6/25/2014 5:20 PM, Charles Lindbergh wrote: On Wed, 25 Jun 2014 16:57:07 -0400, Al Drake wrote: On 6/25/2014 4:18 PM, Charles Lindbergh wrote: On Wed, 25 Jun 2014 15:18:00 -0400, Al Drake wrote: 1. I tried to look this over, but the online documentation is somewhat peculiar. I see the USB ports have an ALWAYS ON power feature for charging gadgets such as cell phones. I wonder if this could be causing a conflict with the UPS? Is there a way to turn this off in the bios? 2. I was also wondering, if you download a Linux distro, such as Mint and run it from a USB stick or DVD, it would be interesting to know if the Linux OS sees the UPS. If not, then the problem probably is not with your Windows installation. 3. You indicated you have UPS on your other machines, have you tried a different UPS on this machine? 4. I vaguely remember that APC would use special USB cables. Are you using the cable that came with the UPS? 5. Have you looked at the USB section of your device manager? Does it show an unrecognized device? I will try to change the USB configuration and see what happens. I could try a mobo forum and see what others know. I've never done anything with Linux so it's never to late I guess. I have tried other UPS units. There are 2 sitting besides each other so it's easy to swap the cables. I have used them all previously on many computers and have had them quite some time. Actually they are now discontinued they're so old. I've replaced the batteries regularly and never had a need to get rid of them(3). I do have a newer unit I could move to that location but I had no reason to do so. I can't see any UPS devices being all that complicated. I assumed it was my Win7 install or the board. I am using the provided cables as I know of no other way to use these units. There is a "unrecognized" device showing that appears when I plug in the UPS. It's situated above 2 "USB Composite Device" references and below "Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC". As I couldn't find the documentation for your bios USB settings, I would really like to know what those options are. Your device failed enumeration which can be due to a number of things. The first thing I would do, in device manger with the unrecognized device, right click and select "update driver software" then select search automatically for updated software. Make sure the machine is connected to the Internet. You might get lucky. By the way, have you installed the latest version of Powerchute on the computer? Is there driver software for your UPS available for download? Well, I have just made the decision to dump this board and purchase another. On the shelf it goes. No AHCI so SSD suffers and limited features with very basic BIOS. The only thing I like is the DDR3 supporting 8Gigs. I wanted it for the 775 CPUs I have but now it's on to something much better. Gigabyte GA-Z97X-UD5H LGA 1150 Z97 with Killer E2200 and Intel Gaming Networking SATA Express M.2 SSD ATX Motherboard $180 Amazon Crucial Ballistix Tactical Low Profile 32GB Kit (8GBx4) DDR3-1600 1.35V UDIMM 240-Pin Memory Modules BLT4C8G3D1608ET3LX0 $319 Intel Core i7-4790 Processor - BX80646I7479 $309. Now I have to decide what PSU to use and I'm off and running. Probably build this beast next week while on Vaca. I need this like another hole in my head. So, we are giving up on the UPS for the time being? That is a shame. Well I have no idea what to do to fix this and hate to depend on others to do my work for me and I hate to give up but I would be willing to see this through if you would prefer. It is your choice. I simply look at little issues like this as a distracting challenge. I look at it as me being less able to do what has to be done without much help so I don't feel quite comfortable relying on others. That and I seldom have enough time to spend online. Not near as much as I'd like anyway. Yes, I have been wasting too many billable hours here myself. However, I find it to be a somewhat fun distraction. Next week I'll be on vacation so I'll have some honest time alone to do whatever I want which will be mostly gaining some well needed knowledge I hope. I'm going to spend some serious time compiling Paul's posts to this group. |
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