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#1
July 1st 14, 09:36 AM
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Accessing CCTV remotely?
Just bought a Swann 2 camera home CCTV/DVR system, blurb says can be viewed
from anywhere with internet access. Desktop using Swann Linkview & Win 7, DVR hard wired to router, OK there. HP Notebook using Swann Linkview & Win 7, OK there via home wi-fi. 10" Archos Tablet using Swannview app and Android 4.0.24, OK there via home wi-fi. Question is how do I access it from outside my home network via Windows or Android? What do I put in the browser address bar? I believe I have DDNS, e-mail etc. correctly set in the DVR, tests there show successful, have registered with Swann DDNS portal which is supposed to simplify things but I have no idea what to do next. DVR manual and Swann support page doesn't seem to cover this at all. Any advice appreciated, especially from anyone using one of these systems. Kenny Cargill 
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#3
July 1st 14, 10:52 AM
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Accessing CCTV remotely?
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#4
July 1st 14, 11:44 AM
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Accessing CCTV remotely?
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#5
July 1st 14, 03:47 PM
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Accessing CCTV remotely?
On Tue, 1 Jul 2014 09:36:38 +0100, wrote:
Just bought a Swann 2 camera home CCTV/DVR system, blurb says can be viewed from anywhere with internet access. The interwebs say that Swann makes a bunch of CCTV stuff. Swann 2 wasn't enough info for me to narrow it down, or perhaps I gave up too quickly. Desktop using Swann Linkview & Win 7, DVR hard wired to router, OK there. HP Notebook using Swann Linkview & Win 7, OK there via home wi-fi. 10" Archos Tablet using Swannview app and Android 4.0.24, OK there via home wi-fi. The common theme so far seems to be that you're using applications provided by Swann, whether it's Linkview or Swannview. Question is how do I access it from outside my home network via Windows or Android? What do I put in the browser address bar? Do they say you need to use a browser? What happens if you simply continue to use your Linkview application? I believe I have DDNS, e-mail etc. correctly set in the DVR, tests there show successful, have registered with Swann DDNS portal which is supposed to simplify things but I have no idea what to do next. My guess (tm) is that the DVR opens a connection to the Swann portal and you simply access your account through there, using the standard Linkview or Swannview applications. -- Char Jackson
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#6
July 1st 14, 04:07 PM
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Accessing CCTV remotely?
On Tue, 1 Jul 2014 09:36:38 +0100, wrote:
Just bought a Swann 2 camera home CCTV/DVR system, blurb says can be viewed from anywhere with internet access. Desktop using Swann Linkview & Win 7, DVR hard wired to router, OK there. HP Notebook using Swann Linkview & Win 7, OK there via home wi-fi. 10" Archos Tablet using Swannview app and Android 4.0.24, OK there via home wi-fi. Question is how do I access it from outside my home network via Windows or Android? What do I put in the browser address bar? I believe I have DDNS, e-mail etc. correctly set in the DVR, tests there show successful, have registered with Swann DDNS portal which is supposed to simplify things but I have no idea what to do next. DVR manual and Swann support page doesn't seem to cover this at all. Any advice appreciated, especially from anyone using one of these systems. Kenny Cargill The Swann DVR is the equivalent of a computer server. The DVR server app must be accessed via specific TCP or UDP ports (Probably TCP). You need to establish the IP address of your DVR, then, in the router, under advanced configuration / port forwarding (or some such language) you need to open the required port to the IP address of the DVR. Once you have done that, using the public IP address of your home network, you should be able to connect to the DVR. If the DVR allows for browser access (most do), you would connect by entering (in the remote browser address bar) your home IP followed by a colon and then the port number. e.g. ###.###.###.###:8082 (assuming your home IP address is IPv4). This is an overly simplistic explanation of what must be done. If you can post a link to the Swann DVR manual and the exact make and model of your home router, we can provide you with detailed instructions.
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#7
July 1st 14, 06:54 PM
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Accessing CCTV remotely?
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#8
July 1st 14, 07:03 PM
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Accessing CCTV remotely?
On Tue, 01 Jul 2014 13:54:25 -0400, Paul wrote:
wrote: Just bought a Swann 2 camera home CCTV/DVR system, blurb says can be viewed from anywhere with internet access. Desktop using Swann Linkview & Win 7, DVR hard wired to router, OK there. HP Notebook using Swann Linkview & Win 7, OK there via home wi-fi. 10" Archos Tablet using Swannview app and Android 4.0.24, OK there via home wi-fi. Question is how do I access it from outside my home network via Windows or Android? What do I put in the browser address bar? I believe I have DDNS, e-mail etc. correctly set in the DVR, tests there show successful, have registered with Swann DDNS portal which is supposed to simplify things but I have no idea what to do next. DVR manual and Swann support page doesn't seem to cover this at all. Any advice appreciated, especially from anyone using one of these systems. Kenny Cargill The only thing I'll add is, "Yes, Port Forwarding helps". And don't trust these IP camera makers further than you can throw them. If you expose a camera via port forwarding, it can be hacked from the outside (depending on how stupid the implementation is). I'd really be surprised if you had enough "up-link" bandwidth for this. Once you do your first WAN-side test, I guess you'll know for sure. My so-called "5Mbit/sec ADSL", offers me a grand total of 50KB/sec up-link speed. I can't even video Skype on that, let alone run surveillance over it. Paul You don't want to expose the cameras beyond the LAN, you want to expose the server a.k.a. DVR. As for bandwidth, simply adjust the quality of the image and the frames per second and you can easily adapt even to a 512k upstream bandwidth for 3 - 4 cameras.
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#9
July 1st 14, 07:17 PM
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Accessing CCTV remotely?
Thanks for the replies, Swann model is DVR4 1245, user manual he
http://swann.com/downloads/New_FTP/D...80513E_web.pdf Modem/router is ZyXEL AMG1302-T10A, no model specific manual available but same as: ftp://ftp2.zyxel.com/AMG1312-T10B/us...312-T10B_1.pdf Putting myusername.swanndvr.net into browser address bar takes me to "web based configurator" for router, same as 192.168.1.1 locally. I don't see an option there to manually enter details for Swann DVR portal, it only shows www.dyndns.org under Dynamic DNS with no option to change that. Kenny "Charles Lindbergh" wrote in message ... On Tue, 1 Jul 2014 09:36:38 +0100, wrote: Just bought a Swann 2 camera home CCTV/DVR system, blurb says can be viewed from anywhere with internet access. Desktop using Swann Linkview & Win 7, DVR hard wired to router, OK there. HP Notebook using Swann Linkview & Win 7, OK there via home wi-fi. 10" Archos Tablet using Swannview app and Android 4.0.24, OK there via home wi-fi. Question is how do I access it from outside my home network via Windows or Android? What do I put in the browser address bar? I believe I have DDNS, e-mail etc. correctly set in the DVR, tests there show successful, have registered with Swann DDNS portal which is supposed to simplify things but I have no idea what to do next. DVR manual and Swann support page doesn't seem to cover this at all. Any advice appreciated, especially from anyone using one of these systems. Kenny Cargill The Swann DVR is the equivalent of a computer server. The DVR server app must be accessed via specific TCP or UDP ports (Probably TCP). You need to establish the IP address of your DVR, then, in the router, under advanced configuration / port forwarding (or some such language) you need to open the required port to the IP address of the DVR. Once you have done that, using the public IP address of your home network, you should be able to connect to the DVR. If the DVR allows for browser access (most do), you would connect by entering (in the remote browser address bar) your home IP followed by a colon and then the port number. e.g. ###.###.###.###:8082 (assuming your home IP address is IPv4). This is an overly simplistic explanation of what must be done. If you can post a link to the Swann DVR manual and the exact make and model of your home router, we can provide you with detailed instructions.
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#10
July 1st 14, 08:50 PM
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Accessing CCTV remotely?
On Tue, 1 Jul 2014 19:17:35 +0100, wrote:
Thanks for the replies, Swann model is DVR4 1245, user manual he http://swann.com/downloads/New_FTP/D...80513E_web.pdf Modem/router is ZyXEL AMG1302-T10A, no model specific manual available but same as: ftp://ftp2.zyxel.com/AMG1312-T10B/us...312-T10B_1.pdf Putting myusername.swanndvr.net into browser address bar takes me to "web based configurator" for router, same as 192.168.1.1 locally. I don't see an option there to manually enter details for Swann DVR portal, it only shows www.dyndns.org under Dynamic DNS with no option to change that. Kenny OK Kenny, I just got back from dealing with an abscessed tooth so I will take a look at the manuals you sent in a little while. I might even be nice as they prescribed some narcotics for the pain....... :-)
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#11
July 1st 14, 10:55 PM
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Accessing CCTV remotely?
On Tue, 1 Jul 2014 19:17:35 +0100, wrote:
Thanks for the replies, Swann model is DVR4 1245, user manual he http://swann.com/downloads/New_FTP/D...80513E_web.pdf Modem/router is ZyXEL AMG1302-T10A, no model specific manual available but same as: ftp://ftp2.zyxel.com/AMG1312-T10B/us...312-T10B_1.pdf Putting myusername.swanndvr.net into browser address bar takes me to "web based configurator" for router, same as 192.168.1.1 locally. I don't see an option there to manually enter details for Swann DVR portal, it only shows www.dyndns.org under Dynamic DNS with no option to change that. Lower part of page 12: /// For remote access (i.e. a device connected via the Internet), you’ll need to manually forward ports on your router .. See “Addendum: Third Party Hardware” on page 55 for more information. If you don’t know how to manually address devices and don’t have access to someone who does, you may want to consider upgrading your router - we think that DHCP and UPnP are neat features that are well worth having. There’s heaps more information on IP Addresses, DHCP, UPnP and all manner of remote access information later in this booklet. In addition to “Addendum: Third Party Hardware” on page 55, have a look at “Network: General” on page 37 and have a word with whoever set up your network - they might be able to help you. /// So the information you need is on pages 12, 37, and 55, and you *WILL* have to forward ports if your router doesn't do uPNP. Bottom line, it's extremely straightforward, but it may not be automatic. -- Char Jackson
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#12
July 1st 14, 11:00 PM
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Accessing CCTV remotely?
On Tue, 1 Jul 2014 19:17:35 +0100, wrote:
Kenny, I am going to assume you have some basic knowledge of networking, routers, etc. If you need more information than I give you, please ask. Connect your NVR (network video recorder) to your router. The NVR should automatically obtain an IP address from the router. You can determine the NVR IP by logging into the machine interface per the instruction manual. In addition to the IP address, see if you can also find the MAC address for the NVR. Now, log into the router and refer to the instructions on page 119 of the router manual, The Static DHCP screen. You want to create a new static lease for the NVR. Once you have created the a lease for the NVR, go to page 149 - 151 of the router manual. You need to create two user defined port forwarding rules. This will open the communication ports between the NVR and the Internet. Rule one: Name: Swann9k external port 9000 (start and end) server ip (this is the IP address of the NVR which you determined earlier) Protocol (set it to all, although you probably only need TCP) Open start and end port = 9000 Save it and now create a second rule Rule two: Name: Swann85 External port 85 (start and end) Server ip (IP of your NVR) Protocol = all Open Start and end port = 85 Save it. Now, using a browser from anywhere outside of your network, enter either your public IP address or the ddns address you setup (per the swann instruction manual) e.g. kenny.swann.org:85 or 123.123.123.123:85 The above should connect to your NVR where you will have to enter a username and password to gain access. ALSO, it appears that Swann provides an application you can install on a remote computer which can access the NVR using port 9000. This should be more than enough to get you started.
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#13
July 2nd 14, 09:48 AM
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Accessing CCTV remotely?
On 7/1/2014 6:00 PM, Charles Lindbergh wrote:
On Tue, 1 Jul 2014 19:17:35 +0100, wrote: Kenny, I am going to assume you have some basic knowledge of networking, routers, etc. If you need more information than I give you, please ask. Connect your NVR (network video recorder) to your router. The NVR should automatically obtain an IP address from the router. You can determine the NVR IP by logging into the machine interface per the instruction manual. In addition to the IP address, see if you can also find the MAC address for the NVR. Now, log into the router and refer to the instructions on page 119 of the router manual, The Static DHCP screen. You want to create a new static lease for the NVR. Once you have created the a lease for the NVR, go to page 149 - 151 of the router manual. You need to create two user defined port forwarding rules. This will open the communication ports between the NVR and the Internet. Rule one: Name: Swann9k external port 9000 (start and end) server ip (this is the IP address of the NVR which you determined earlier) Protocol (set it to all, although you probably only need TCP) Open start and end port = 9000 Save it and now create a second rule Rule two: Name: Swann85 External port 85 (start and end) Server ip (IP of your NVR) Protocol = all Open Start and end port = 85 Save it. Now, using a browser from anywhere outside of your network, enter either your public IP address or the ddns address you setup (per the swann instruction manual) e.g. kenny.swann.org:85 or 123.123.123.123:85 The above should connect to your NVR where you will have to enter a username and password to gain access. ALSO, it appears that Swann provides an application you can install on a remote computer which can access the NVR using port 9000. This should be more than enough to get you started. This is an excellent guide and exactly how we set our system up. Additionally, I might add that we use an Android app from Zmodo to look at our 10 camera setup on our phones and the D9 viewer on our laptops when we travel.
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#14
July 2nd 14, 02:26 PM
posted to alt.windows7.general
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Accessing CCTV remotely?
Thanks again, I've now got it working in IE, Chrome tells me "Can't load
NPclient" and Firefox seems to stall on loading NPclient. Router setup pages different from that manual, probably model variation, but got there in the end! One final question, IE asks to install IEClient to display DVR remotely, does this mean that I will be unable to do it from a public computer like public library PC which blocks installation of plugins etc.? Kenny "Charles Lindbergh" wrote in message ... On Tue, 1 Jul 2014 19:17:35 +0100, wrote: Kenny, I am going to assume you have some basic knowledge of networking, routers, etc. If you need more information than I give you, please ask. Connect your NVR (network video recorder) to your router. The NVR should automatically obtain an IP address from the router. You can determine the NVR IP by logging into the machine interface per the instruction manual. In addition to the IP address, see if you can also find the MAC address for the NVR. Now, log into the router and refer to the instructions on page 119 of the router manual, The Static DHCP screen. You want to create a new static lease for the NVR. Once you have created the a lease for the NVR, go to page 149 - 151 of the router manual. You need to create two user defined port forwarding rules. This will open the communication ports between the NVR and the Internet. Rule one: Name: Swann9k external port 9000 (start and end) server ip (this is the IP address of the NVR which you determined earlier) Protocol (set it to all, although you probably only need TCP) Open start and end port = 9000 Save it and now create a second rule Rule two: Name: Swann85 External port 85 (start and end) Server ip (IP of your NVR) Protocol = all Open Start and end port = 85 Save it. Now, using a browser from anywhere outside of your network, enter either your public IP address or the ddns address you setup (per the swann instruction manual) e.g. kenny.swann.org:85 or 123.123.123.123:85 The above should connect to your NVR where you will have to enter a username and password to gain access. ALSO, it appears that Swann provides an application you can install on a remote computer which can access the NVR using port 9000. This should be more than enough to get you started.
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#15
July 2nd 14, 03:11 PM
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Accessing CCTV remotely?
On Wed, 2 Jul 2014 14:26:00 +0100, wrote:
Thanks again, I've now got it working in IE, Chrome tells me "Can't load NPclient" and Firefox seems to stall on loading NPclient. Router setup pages different from that manual, probably model variation, but got there in the end! One final question, IE asks to install IEClient to display DVR remotely, does this mean that I will be unable to do it from a public computer like public library PC which blocks installation of plugins etc.? Kenny Kenny, keep in mind I do not use the Swann product myself so I am basing my input upon what I can find in the manuals. It would appear Swann has provided "MyDVR" software as the primary way of interfacing with your NVR. I see they indicate you can access it with IE, which means they didn't go out of their way to make a very versatile interface. You could install an extension in Firefox and I believe Chrome which allows each browser to impersonate IE in a separate tab. As for using the system outside of your house on a computer you do not have installation privileges on, I would say you are greatly restricted. It is possible you could create a Portableapps USB stick, with a portable version of Firefox which includes the IE extension. It might work, but I have no way of trying it. I love portableapps and it might be worth a go. Lastly, the most logical way to view the cameras from outside your house on a computer other than your own would probably be to install the Swann app on a smartphone and do it that way. Remember, this is a very low end video surveillance system, it will not give you the same versatility as Milestone Xprotect Enterprise and high end Axis, Bosch, Mobotix, Panasonic, Sony or Cannon IP cameras.
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