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#1
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Video plays then goes blank
Windows XP SP 2 using WMP 11 to watch a DVD, or a video clip the movie will
play for 30 seconds or so and then the screen goes blank. The audio continues, but I'm staring at a slightly grey screen. No other way to stop it other than to turn the computer off. Any thoughts or suggestions? Also, tried to use CyberLink Power DVD to view the DVD, same thing. After a brief viewing, the screen goes blank, but the audio continues. Quicktime video files work fine, FLV files work fine. |
#2
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Video plays then goes blank
sheppardwk wrote:
Windows XP SP 2 using WMP 11 to watch a DVD, or a video clip the movie will play for 30 seconds or so and then the screen goes blank. The audio continues, but I'm staring at a slightly grey screen. No other way to stop it other than to turn the computer off. Any thoughts or suggestions? Also, tried to use CyberLink Power DVD to view the DVD, same thing. After a brief viewing, the screen goes blank, but the audio continues. Quicktime video files work fine, FLV files work fine. ============================ Maybe the free VLC Media player would work for you. VLC Media Player http://www.videolan.org/ And...it's possible that you need to update your video driver. -- J. Inzer MS-MVP Digital Media Experience Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk |
#3
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Video plays then goes blank
"sheppardwk" wrote in message news Windows XP SP 2 using WMP 11 to watch a DVD, or a video clip the movie will play for 30 seconds or so and then the screen goes blank. The audio continues, but I'm staring at a slightly grey screen. No other way to stop it other than to turn the computer off. Any thoughts or suggestions? Also, tried to use CyberLink Power DVD to view the DVD, same thing. After a brief viewing, the screen goes blank, but the audio continues. Quicktime video files work fine, FLV files work fine. # Not enuff info. Why haven't you updated to SP3 - You should. Implied it is any DVD, that are proven to play in a standalone player or another PC? And what type of video clip - mpeg? WMV? ??? In what media player do .flv files play fine? Is it VLC, then try the DVD(s) in VLC, if they play OK, then it's not the DVD at fault. But as it happens in PowerDVD as well, it could be a decoder issue, or registry corruption? So when WMP or PowerDVD goes blank when playing a DVD, the actual media player freezes the PC? Any error messages? Try disabling anti-virus + firewall software then attempt playback (make sure you are disconnected from the evil of the internet before you disable such software). If it plays OK with AV+FW disabled, I'd suspect a rootkit, but you would have had plenty of previous warnings? In the MS knowledge database the only listed and unhelpful solution is this: http://support.microsoft.com/kb/928898 But though that is specific to Vista, it is WMP11 and a known issue. What spec is your XP computer, has it ever been able to play DVD's? |
#4
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Video plays then goes blank
"Panzy" wrote in message ... "sheppardwk" wrote in message news Windows XP SP 2 using WMP 11 to watch a DVD, or a video clip the movie will play for 30 seconds or so and then the screen goes blank. The audio continues, but I'm staring at a slightly grey screen. No other way to stop it other than to turn the computer off. Any thoughts or suggestions? Also, tried to use CyberLink Power DVD to view the DVD, same thing. After a brief viewing, the screen goes blank, but the audio continues. Quicktime video files work fine, FLV files work fine. # Not enuff info. Why haven't you updated to SP3 - You should. Why? Updating to SP3 caused unwanted issues on all 3 PCs that I updated. Fortunately, I can state that the one thing about SP3 that does work well - is its own uninstall routine. While SP3 works for some people, there are a significant number for whom it causes problems. |
#5
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Video plays then goes blank
I was mistaken, I have updated to SP3. I'm using the NVIDIA Quadro FX
3450/4000 SDI and the driver is up-to-date. Yes, the DVD's work in a standalone player and on other computers. Mpeg, avi, and wmv files exhibit the same results on this computer. FLV files play on an FLV player. I just downloaded the VLC player and will try it. When the DVD starts in either WMP or PowerDVD, it will play for about 30 seconds and then the screen goes balnk. The audio continues. However, I have not been able to find a work-around to either stop the player or have the monitor resume from the blank screen. No error messages. I will try and disable the Anti virus and will also stop the screen saver. "Panzy" wrote: "sheppardwk" wrote in message news Windows XP SP 2 using WMP 11 to watch a DVD, or a video clip the movie will play for 30 seconds or so and then the screen goes blank. The audio continues, but I'm staring at a slightly grey screen. No other way to stop it other than to turn the computer off. Any thoughts or suggestions? Also, tried to use CyberLink Power DVD to view the DVD, same thing. After a brief viewing, the screen goes blank, but the audio continues. Quicktime video files work fine, FLV files work fine. # Not enuff info. Why haven't you updated to SP3 - You should. Implied it is any DVD, that are proven to play in a standalone player or another PC? And what type of video clip - mpeg? WMV? ??? In what media player do .flv files play fine? Is it VLC, then try the DVD(s) in VLC, if they play OK, then it's not the DVD at fault. But as it happens in PowerDVD as well, it could be a decoder issue, or registry corruption? So when WMP or PowerDVD goes blank when playing a DVD, the actual media player freezes the PC? Any error messages? Try disabling anti-virus + firewall software then attempt playback (make sure you are disconnected from the evil of the internet before you disable such software). If it plays OK with AV+FW disabled, I'd suspect a rootkit, but you would have had plenty of previous warnings? In the MS knowledge database the only listed and unhelpful solution is this: http://support.microsoft.com/kb/928898 But though that is specific to Vista, it is WMP11 and a known issue. What spec is your XP computer, has it ever been able to play DVD's? |
#6
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Video plays then goes blank
I just downloaded and installed the VLC player.
Started the avi file and it played for approximately 2 minutes. The screen resolution then changed - it appeared to elongate vertically. About 2 minutes later, the screen went to a white background with vertical, jagged blue lines. The audio continued as described in earlier posts. I could not find a work-around so I had to turn off the computer. "sheppardwk" wrote: I was mistaken, I have updated to SP3. I'm using the NVIDIA Quadro FX 3450/4000 SDI and the driver is up-to-date. Yes, the DVD's work in a standalone player and on other computers. Mpeg, avi, and wmv files exhibit the same results on this computer. FLV files play on an FLV player. I just downloaded the VLC player and will try it. When the DVD starts in either WMP or PowerDVD, it will play for about 30 seconds and then the screen goes balnk. The audio continues. However, I have not been able to find a work-around to either stop the player or have the monitor resume from the blank screen. No error messages. I will try and disable the Anti virus and will also stop the screen saver. "Panzy" wrote: "sheppardwk" wrote in message news Windows XP SP 2 using WMP 11 to watch a DVD, or a video clip the movie will play for 30 seconds or so and then the screen goes blank. The audio continues, but I'm staring at a slightly grey screen. No other way to stop it other than to turn the computer off. Any thoughts or suggestions? Also, tried to use CyberLink Power DVD to view the DVD, same thing. After a brief viewing, the screen goes blank, but the audio continues. Quicktime video files work fine, FLV files work fine. # Not enuff info. Why haven't you updated to SP3 - You should. Implied it is any DVD, that are proven to play in a standalone player or another PC? And what type of video clip - mpeg? WMV? ??? In what media player do .flv files play fine? Is it VLC, then try the DVD(s) in VLC, if they play OK, then it's not the DVD at fault. But as it happens in PowerDVD as well, it could be a decoder issue, or registry corruption? So when WMP or PowerDVD goes blank when playing a DVD, the actual media player freezes the PC? Any error messages? Try disabling anti-virus + firewall software then attempt playback (make sure you are disconnected from the evil of the internet before you disable such software). If it plays OK with AV+FW disabled, I'd suspect a rootkit, but you would have had plenty of previous warnings? In the MS knowledge database the only listed and unhelpful solution is this: http://support.microsoft.com/kb/928898 But though that is specific to Vista, it is WMP11 and a known issue. What spec is your XP computer, has it ever been able to play DVD's? |
#7
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Video plays then goes blank
sheppardwk wrote:
I just downloaded and installed the VLC player. Started the avi file and it played for approximately 2 minutes. The screen resolution then changed - it appeared to elongate vertically. About 2 minutes later, the screen went to a white background with vertical, jagged blue lines. The audio continued as described in earlier posts. I could not find a work-around so I had to turn off the computer. ===================================== VLC normally plays anything you load into it. Sounds serious...have you encountered any other issues of this type? I don't know what the problem is but I wonder if you might have a hardware issue with your Video Card. You said your video driver was up to date...did you download it from the Nvidia site? They show version 182.65 released on May 4, 2009. -- J. Inzer MS-MVP Digital Media Experience Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk |
#8
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Video plays then goes blank
"sheppardwk" wrote in message ... I just downloaded and installed the VLC player. Started the avi file and it played for approximately 2 minutes. The screen resolution then changed - it appeared to elongate vertically. About 2 minutes later, the screen went to a white background with vertical, jagged blue lines. The audio continued as described in earlier posts. I could not find a work-around so I had to turn off the computer. Please clarify, have any of these problematic video files + DVD's previously played OK in both WMP and PowerDVD on that PC? Or have the same video footage of whatever format, always been problematic? Are they specific codec orientated files, such DivX or XviD? We need to eliminate your graphics card, do DVD's now play OK when using VLC? Are there any other problems with that PC that you may have thought unconnected with the video/wmp issues? Have you made any changes, such as virtual memory settings? In Device Manager is anything flagged with an exclaimation or questionmark? |
#9
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Video plays then goes blank
DVD's used to work on the PC.
I tried to play a DVD using the VLC player, but after 4 minutes the screen elongated. About a minute later, 1/4 of the desktop was a blue screen with the player occupying the remaining 3/4 of the desktop. However, the bottom of the desktop was not visible - could not see the taskbar, Start button, quick launch, etc. The screen then went blank a few minutes later, but the audio continued. I rebooted, turned off the screen saver and unplugged the internet connection and tried it again. One minute later, the screen went blank. I tried a DvDrip-aXXo (avi) file in my DivX Player - it worked perfectly. This file caused the screen to go blank in both WMP and PowerDVD. No other problems with the computer, no changes to virtual memory and no indications in Device Manager. "Panzy" wrote: "sheppardwk" wrote in message ... I just downloaded and installed the VLC player. Started the avi file and it played for approximately 2 minutes. The screen resolution then changed - it appeared to elongate vertically. About 2 minutes later, the screen went to a white background with vertical, jagged blue lines. The audio continued as described in earlier posts. I could not find a work-around so I had to turn off the computer. Please clarify, have any of these problematic video files + DVD's previously played OK in both WMP and PowerDVD on that PC? Or have the same video footage of whatever format, always been problematic? Are they specific codec orientated files, such DivX or XviD? We need to eliminate your graphics card, do DVD's now play OK when using VLC? Are there any other problems with that PC that you may have thought unconnected with the video/wmp issues? Have you made any changes, such as virtual memory settings? In Device Manager is anything flagged with an exclaimation or questionmark? |
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