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Remote Assistance not working



 
 
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  #1  
Old November 23rd 06, 08:17 PM posted to microsoft.public.windowsxp.messenger
robikewl
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Posts: 2
Default Remote Assistance not working

I can Ask for Remote Assistance but cannot offer/answer one, Error I get is
"The invitation from ***** to start using Remote Assistance is declined
because the program is disabled or is not installed on your computer.Go to
http://www.microsoft.com to see more information about obtaining this
application."

I checked on the web, found some articles about enabling the Remote
Assistance, floowed them all but no solution
One more wierd thing, the check box is Remote tab of System Properties is
unchecked everytime I open the it, I check it but then clicking on Advanced
button does nothing, I click Apply and OK, and then when I open System again,
Its unchecked again

Thanks and Regards
Rob
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  #2  
Old November 24th 06, 02:07 AM posted to microsoft.public.windowsxp.messenger
Jason Tsang
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Posts: 69
Default Remote Assistance not working

Do you have Windows Messenger installed (not Windows LIVE Messenger)?

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"robikewl" wrote in message
...
I can Ask for Remote Assistance but cannot offer/answer one, Error I get is
"The invitation from ***** to start using Remote Assistance is declined
because the program is disabled or is not installed on your computer.Go to
http://www.microsoft.com to see more information about obtaining this
application."

I checked on the web, found some articles about enabling the Remote
Assistance, floowed them all but no solution
One more wierd thing, the check box is Remote tab of System Properties is
unchecked everytime I open the it, I check it but then clicking on
Advanced
button does nothing, I click Apply and OK, and then when I open System
again,
Its unchecked again

Thanks and Regards
Rob



  #3  
Old November 24th 06, 03:20 AM posted to microsoft.public.windowsxp.messenger
robikewl
external usenet poster
 
Posts: 2
Default Remote Assistance not working

Yes, I am using WM 5.1, forgot to metion that
  #4  
Old June 2nd 09, 10:49 PM posted to microsoft.public.windowsxp.messenger
Mr_FJ
external usenet poster
 
Posts: 1
Default Remote Assistance not working


I would like to renew this topic as I'm having the same problem. I am
running windows xp professional 64-bit edition. I can't establish any
form of remote connection. Both computers have windows messenger 5.1 and
I have tried to establish remote connection via Windows Live Messenger
and just via the remote assistance windows thing.

The other computer is runnning normal xp 32 bit.


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