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USB 1.1 stops working after SP1 update
I have read several postings in different areas where
people are having problems after installing SP1. Things such as disc drives not working, programs not running, etc. I am experiencing problems as well and came on to try to get help. I am now wondering if the problems I am having are related to SP1. My CD drive won't work. I can't use Windows Update along with other programs. Some pages say unavailable or I get different error messages. Also, programs online I have used before such as virus scanning say something about the ActiveX control settings. Completely lost here. I do think it is SP1. -----Original Message----- Hi All, After installing Windows Service Pack Express 1 yesterday, the USB ports on the front of my computer stopped working. (The ones in the front are USB 1.1; the ones in the back still work and they are USB 2.0.) I contacted Gateway twice and both of their proposed solutions failed. First, they wanted me to change the BIOS settings at startup such that all the USB ports were enabled. This did not help because they already were enabled. Next, they wanted me to reset all of my BIOS settings and run System File Checker (sfc /scannow from the Run box). This I was not able to do because my computer was also not recognizing my CD-ROM or DVD-ROM drives (and Microsoft needs to be able to read your Windows installation CD when it is running System File Checker). What I ended up doing was restoring my computer to a previous point to see if it was indeed the update that had caused this. When I restored, my USB 1.1 ports worked again. However, is there some way that I can install the critical updates AND somehow get my USB ports to work again? Does anyone have any ideas? Or do you know of a specific update that has been doing this to USB 1.1 ports? Thanks in advance, Paul . |
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