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Multiple Administrator User Profiles
Hi. I have two computers - a desktop and a laptop - both
run on XP. Recently i loaded Adobe CS to both machines. All of the programs worked well on the desktop, but on the laptop one of the programs (InDesign) wasn't loading. I spent a couple of hours on the phone with Adobe only to discover that what was happening was that InDesign was loading onto a different User Account than my main one. When starting the laptop in Safe Mode, I saw where two Administrator accounts appeared - prompting me to choose one. One was for me (my name) but another said "Administrator". Curious, i clicked on Administrator found that if i opened InDesign via this user account, IT WORKED. Only this isn't my main user account. I researched to find out how to delete this unused user account (that only contains 1mb of data vs. 250 mb on my main user account) - and re-entered Safe Mode via my MAIN user account (which is also an adminstrator account) and deleted the other "adminstrator" account. I reloaded the program (not the entire suite) and tried to start the program again -but again, it didn't load. All of the other 5 programs in Creative Suite work fine - only InDesign doesn't. So i went back into Safe Mode, but saw once again that that old Administrator User Account was there again. And sure enough, InDesign ran on that User Account. I thought i deleted this account - i need the program to run in my regular User Account, which is where i work from. Plus, when i go into Control Panel/User Accounts - the mysterious Administrator User Account doesn't even appear. Only when i go into safe mode can i see it. Evidently InDesign is defaulting to, or creating, this mystery user account. Any help would be way appreciated. |
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