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#1
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What to look for ?
Gang,
1. I am a Mac User 2. I am very Win-friendly 3. I am trying to help a family friend She just reinstalled Win-XP and she now needs to reestablish her Earthlink connection and setup her Outlook Express info. I was able to help her with the earthlink-modem connection but when she tried to pull up IE and open a website she received the 'unable to find server' error. Before I go over this weekend and start dinking around I wanted to stop in here and ask for help. here is what I need in order 1. Establish Earthlink account info with the modem (this is done, I think) 2. Enter her Earthlink account info into Outlook Express (this should be an easy thing under preference or ?) 3. Make sure IE can find the network (what do I look for here) Thanks a bunch - JD |
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#2
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What to look for ?
Contact Earthlink for the mail server addresses.. maybe a link on their
homepage?.. "JD" wrote in message ... Gang, 1. I am a Mac User 2. I am very Win-friendly 3. I am trying to help a family friend She just reinstalled Win-XP and she now needs to reestablish her Earthlink connection and setup her Outlook Express info. I was able to help her with the earthlink-modem connection but when she tried to pull up IE and open a website she received the 'unable to find server' error. Before I go over this weekend and start dinking around I wanted to stop in here and ask for help. here is what I need in order 1. Establish Earthlink account info with the modem (this is done, I think) 2. Enter her Earthlink account info into Outlook Express (this should be an easy thing under preference or ?) 3. Make sure IE can find the network (what do I look for here) Thanks a bunch - JD |
#3
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What to look for ?
Mike,
I already have that info. My main question is why does IE say "unable to find server" even when she gets connected ? "Mike Hall" wrote: Contact Earthlink for the mail server addresses.. maybe a link on their homepage?.. "JD" wrote in message ... Gang, 1. I am a Mac User 2. I am very Win-friendly 3. I am trying to help a family friend She just reinstalled Win-XP and she now needs to reestablish her Earthlink connection and setup her Outlook Express info. I was able to help her with the earthlink-modem connection but when she tried to pull up IE and open a website she received the 'unable to find server' error. Before I go over this weekend and start dinking around I wanted to stop in here and ask for help. here is what I need in order 1. Establish Earthlink account info with the modem (this is done, I think) 2. Enter her Earthlink account info into Outlook Express (this should be an easy thing under preference or ?) 3. Make sure IE can find the network (what do I look for here) Thanks a bunch - JD |
#4
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What to look for ?
JD wrote:
Mike, I already have that info. My main question is why does IE say "unable to find server" even when she gets connected ? Did she (you) reinstall the modem drivers? Does the modem work? Look in Device Manager for the status of the modem. If it appears with no yellow exclamation mark and responds to a Windows modem query, you should still test it. I always test modems with Hyperterminal. Use Hyperterminal to call another phone number such as your cell phone. Malke -- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" |
#5
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What to look for ?
If it is Earthlink's home page that won't load, try another..
"JD" wrote in message ... Mike, I already have that info. My main question is why does IE say "unable to find server" even when she gets connected ? "Mike Hall" wrote: Contact Earthlink for the mail server addresses.. maybe a link on their homepage?.. "JD" wrote in message ... Gang, 1. I am a Mac User 2. I am very Win-friendly 3. I am trying to help a family friend She just reinstalled Win-XP and she now needs to reestablish her Earthlink connection and setup her Outlook Express info. I was able to help her with the earthlink-modem connection but when she tried to pull up IE and open a website she received the 'unable to find server' error. Before I go over this weekend and start dinking around I wanted to stop in here and ask for help. here is what I need in order 1. Establish Earthlink account info with the modem (this is done, I think) 2. Enter her Earthlink account info into Outlook Express (this should be an easy thing under preference or ?) 3. Make sure IE can find the network (what do I look for here) Thanks a bunch - JD |
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