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#1
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iTunes Error
Hi,
I am getting the error listed on this page (I do not use Kapersky, but I do have JV16 PowerTools 2009 installed). http://forum.kaspersky.com/lofiversi...p/t113455.html It begins on that page, with the message by "ceb83" and then if you scroll down more, you'll see what was posted as a fix. I did exactly what the steps say and it did not work. Does anyone have any ideas I can try, please? I cannot take ownership of these keys, to get it working again and I cannot uninstall it, because of the same error. Thanks! -- Pastor Dave The following is part of my auto-rotating sig file and not part of the message body. "Thousands and tens of thousands of persons have gone through [the evidence for the resurrection] piece by piece, as carefully as every judge summing up on a most important cause. I have myself done it many times over, not to persuade others but to satisfy myself. I have been used for many years to study the histories of other times, and to examine and weigh the evidence of those who have written about them, and I know of no one fact in the history of mankind which is proved by better and fuller evidence of every sort, to the understanding of a fair inquirer, than the great sign which God hath given us that Christ died and rose again from the dead." - Thomas Arnold, cited in Wilbur Smith's Therefore Stand, p425-26 |
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#2
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iTunes Error
"Pastor Dave" newsgroup-mail @ tampabay.rr.com wrote in message ... Hi, I am getting the error listed on this page (I do not use Kapersky, but I do have JV16 PowerTools 2009 installed). http://forum.kaspersky.com/lofiversi...p/t113455.html It begins on that page, with the message by "ceb83" and then if you scroll down more, you'll see what was posted as a fix. I did exactly what the steps say and it did not work. Does anyone have any ideas I can try, please? I cannot take ownership of these keys, to get it working again and I cannot uninstall it, because of the same error. Thanks! -- Pastor Dave Why can't you take ownership of the key ? Who is the current owner of the key ? |
#3
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iTunes Error
On Sat, 30 Jan 2010 15:56:06 -0000, "Dave-UK"
spake thusly: "Pastor Dave" wrote: I am getting the error listed on this page (I do not use Kapersky, but I do have JV16 PowerTools 2009 installed). http://forum.kaspersky.com/lofiversi...p/t113455.html It begins on that page, with the message by "ceb83" and then if you scroll down more, you'll see what was posted as a fix. I did exactly what the steps say and it did not work. Does anyone have any ideas I can try, please? I cannot take ownership of these keys, to get it working again and I cannot uninstall it, because of the same error. Why can't you take ownership of the key? I have no idea. Who is the current owner of the key ? It doesn't tell you. It just says that you don't have permission to access the key. I have since booted into Safe Mode and it *claimed* it let me take ownership. But when I went to uninstall iTunes, it still gave me the same message about the same key. As the link above shows, the error message is: "Could not open key: HKEY_CURRENT_USER32\AppEvents\EventLabels\iTunes_C omplete. Verify that you have sufficient access to that key, or contact your support personnel" The other weird thing is that it says the key is: HKEY_CURRENT_USER32\APPEVENTS\EVENTLABELS\ITUNES_C OMPLETE But when you look in the registry, there is no "USER32", just "USER". The key it describes (if you ignore the "32") is found where it says it is though. -- Pastor Dave The following is part of my auto-rotating sig file and not part of the message body. "If you don't accept responsibility for your own actions, then you are forever chained to a position of defense." -Holly Lisle |
#4
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iTunes Error
"Pastor Dave" newsgroup-mail @ tampabay.rr.com wrote in message ... On Sat, 30 Jan 2010 15:56:06 -0000, "Dave-UK" spake thusly: "Pastor Dave" wrote: I am getting the error listed on this page (I do not use Kapersky, but I do have JV16 PowerTools 2009 installed). http://forum.kaspersky.com/lofiversi...p/t113455.html It begins on that page, with the message by "ceb83" and then if you scroll down more, you'll see what was posted as a fix. I did exactly what the steps say and it did not work. Does anyone have any ideas I can try, please? I cannot take ownership of these keys, to get it working again and I cannot uninstall it, because of the same error. Why can't you take ownership of the key? I have no idea. Who is the current owner of the key ? It doesn't tell you. It just says that you don't have permission to access the key. I have since booted into Safe Mode and it *claimed* it let me take ownership. But when I went to uninstall iTunes, it still gave me the same message about the same key. As the link above shows, the error message is: "Could not open key: HKEY_CURRENT_USER32\AppEvents\EventLabels\iTunes_C omplete. Verify that you have sufficient access to that key, or contact your support personnel" The other weird thing is that it says the key is: HKEY_CURRENT_USER32\APPEVENTS\EVENTLABELS\ITUNES_C OMPLETE But when you look in the registry, there is no "USER32", just "USER". The key it describes (if you ignore the "32") is found where it says it is though. -- Pastor Dave The following is part of my auto-rotating sig file and not part of the message body. "If you don't accept responsibility for your own actions, then you are forever chained to a position of defense." -Holly Lisle Do you think JV16 Powertools has corrupted your registry? Perhaps you could try restoring your registry if you have system restore turned on. Click start and type systempropertiesprotection in the search box. Select the program and run it. Choose system protection - system restore Tick the show more restore points and select a point from when things were working correctly. |
#5
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iTunes Error
"Pastor Dave" newsgroup-mail @ tampabay.rr.com wrote in message ... On Sat, 30 Jan 2010 15:56:06 -0000, "Dave-UK" spake thusly: "Pastor Dave" wrote: I am getting the error listed on this page (I do not use Kapersky, but I do have JV16 PowerTools 2009 installed). http://forum.kaspersky.com/lofiversi...p/t113455.html It begins on that page, with the message by "ceb83" and then if you scroll down more, you'll see what was posted as a fix. I did exactly what the steps say and it did not work. Does anyone have any ideas I can try, please? I cannot take ownership of these keys, to get it working again and I cannot uninstall it, because of the same error. Why can't you take ownership of the key? I have no idea. Who is the current owner of the key ? It doesn't tell you. It just says that you don't have permission to access the key. I have since booted into Safe Mode and it *claimed* it let me take ownership. But when I went to uninstall iTunes, it still gave me the same message about the same key. As the link above shows, the error message is: "Could not open key: HKEY_CURRENT_USER32\AppEvents\EventLabels\iTunes_C omplete. Verify that you have sufficient access to that key, or contact your support personnel" The other weird thing is that it says the key is: HKEY_CURRENT_USER32\APPEVENTS\EVENTLABELS\ITUNES_C OMPLETE But when you look in the registry, there is no "USER32", just "USER". The key it describes (if you ignore the "32") is found where it says it is though. -- Pastor Dave The User32 key is probably a Vista thing. Start Regedit with Admin privileges, right-click the key and select 'Permissions'. Click on the 'Advanced' button and then the 'Owner' tab. The current owner will be listed in the box. If it isn't you or Administrators: Under 'Change owner to:' select your account name and select the box ' Replace Owner on subcontainers and objects'. If your name is not listed then select 'Administrators'. Click 'Apply', 'OK'. Select 'Permissions' and select your name (or Administrators). If you don't have full control select 'Edit' and give yourself full control. Ok out. .. |
#6
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iTunes Error
On Sun, 31 Jan 2010 09:38:14 -0000, "Dave-UK"
spake thusly: "Pastor Dave" newsgroup-mail @ tampabay.rr.com wrote in message .. . On Sat, 30 Jan 2010 15:56:06 -0000, "Dave-UK" spake thusly: "Pastor Dave" wrote: I am getting the error listed on this page (I do not use Kapersky, but I do have JV16 PowerTools 2009 installed). http://forum.kaspersky.com/lofiversi...p/t113455.html It begins on that page, with the message by "ceb83" and then if you scroll down more, you'll see what was posted as a fix. I did exactly what the steps say and it did not work. Does anyone have any ideas I can try, please? I cannot take ownership of these keys, to get it working again and I cannot uninstall it, because of the same error. Why can't you take ownership of the key? I have no idea. Who is the current owner of the key ? It doesn't tell you. It just says that you don't have permission to access the key. I have since booted into Safe Mode and it *claimed* it let me take ownership. But when I went to uninstall iTunes, it still gave me the same message about the same key. As the link above shows, the error message is: "Could not open key: HKEY_CURRENT_USER32\AppEvents\EventLabels\iTunes_C omplete. Verify that you have sufficient access to that key, or contact your support personnel" The other weird thing is that it says the key is: HKEY_CURRENT_USER32\APPEVENTS\EVENTLABELS\ITUNES_C OMPLETE But when you look in the registry, there is no "USER32", just "USER". The key it describes (if you ignore the "32") is found where it says it is though. The User32 key is probably a Vista thing. Start Regedit with Admin privileges, right-click the key and select 'Permissions'. Click on the 'Advanced' button and then the 'Owner' tab. The current owner will be listed in the box. If it isn't you or Administrators: Under 'Change owner to:' select your account name and select the box ' Replace Owner on subcontainers and objects'. If your name is not listed then select 'Administrators'. Click 'Apply', 'OK'. Select 'Permissions' and select your name (or Administrators). If you don't have full control select 'Edit' and give yourself full control. Ok out. Thank you for taking the time to respond. When I booted into Safe Mode, I was able to do this, but I still get the same message. And there is another key right below it (iTunes_PageLoadComplete) that won't let me access it at all. Very frustrating, huh? Btw, just out of curiosity, when you open HKEY_CURRENT_USER, do you have another key branching off from that open branch (a ways down) also called HKEY_CURRENT USER? -- Pastor Dave The following is part of my auto-rotating sig file and not part of the message body. "If you always do what you've always done, then you'll always get what you always got." - Tony Dinozzo - NCIS (Twisted Sister episode) |
#7
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iTunes Error
"Pastor Dave" newsgroup-mail @ tampabay.rr.com wrote in message "Pastor Dave" wrote: The User32 key is probably a Vista thing. Start Regedit with Admin privileges, right-click the key and select 'Permissions'. Click on the 'Advanced' button and then the 'Owner' tab. The current owner will be listed in the box. If it isn't you or Administrators: Under 'Change owner to:' select your account name and select the box ' Replace Owner on subcontainers and objects'. If your name is not listed then select 'Administrators'. Click 'Apply', 'OK'. Select 'Permissions' and select your name (or Administrators). If you don't have full control select 'Edit' and give yourself full control. Ok out. Thank you for taking the time to respond. When I booted into Safe Mode, I was able to do this, but I still get the same message. And there is another key right below it (iTunes_PageLoadComplete) that won't let me access it at all. Very frustrating, huh? Btw, just out of curiosity, when you open HKEY_CURRENT_USER, do you have another key branching off from that open branch (a ways down) also called HKEY_CURRENT USER? Pastor Dave I don't have any iTunes/Apple stuff on my machine so I'm not familiar with their keys. I have only one HKEY_CURRENT_USER, I don't know why you have two. Also try removing JV16 PowerTools 2009. I assume you have Googled this problem, here are a few hits if you haven't: (Installing) http://support.apple.com/kb/HT1926 http://support.apple.com/kb/TS1462 (Removing) http://support.apple.com/kb/HT1923 http://windows7forums.com/windows-7-...ndows-7-a.html http://www.bleepingcomputer.com/foru...hp/t70035.html http://zardozz.com/zz/2008/04/how-to...of-itunes.html |
#8
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iTunes Error
On Mon, 1 Feb 2010 14:39:51 -0000, "Dave-UK"
spake thusly: I don't have any iTunes/Apple stuff on my machine so I'm not familiar with their keys. Unfortunately, just to watch QuickTime trailers and even though it isn't necessary to do it, about a third of the movie trailers won't play if you don't have iTunes installed. You can't put just QuickTime on there, even though that's all they need to play. Thanks Apple! In case you're not aware of it, you can see coming movies even before they have ads on TV at: http://www.apple.com/trailers/ I have only one HKEY_CURRENT_USER, I don't know why you have two. Also try removing JV16 PowerTools 2009. I assume you have Googled this problem, here are a few hits if you haven't: (Installing) http://support.apple.com/kb/HT1926 http://support.apple.com/kb/TS1462 (Removing) http://support.apple.com/kb/HT1923 http://windows7forums.com/windows-7-...ndows-7-a.html http://www.bleepingcomputer.com/foru...hp/t70035.html http://zardozz.com/zz/2008/04/how-to...of-itunes.html Yes, I am aware of this stuff, but none of it solves the problem. Thank you for trying though. It is very much appreciated! I did finally solve it, but it took a lot of work and three boots per key, to get ownership. Too long to type and remember it all. But anyway, even after uninstall and reinstall, it still acted up and wouldn't finish configuring. Had to go back and perform the same steps with taking ownership of the keys. It takes three whacks at each! Ugh! (: I know that doesn't sound logical, but I have been a tech (an actual one) for about 30 years and so trust me, it's true. Anyway, thanks again! -- Pastor Dave The following is part of my auto-rotating sig file and not part of the message body. "Don't pray for rain and then complain about the mud." - Suite Caroline |
#9
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iTunes Error
On Tue, 02 Feb 2010 03:46:05 -0500, Pastor Dave newsgroup-mail @
tampabay.rr.com wrote: In case you're not aware of it, you can see coming movies even before they have ads on TV at: http://www.apple.com/trailers/ Unless something has changed recently, those are just trailers. There are no movies at that link. |
#10
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iTunes Error
On Tue, 02 Feb 2010 12:43:54 -0600, Char Jackson
spake thusly: Pastor Dave wrote: In case you're not aware of it, you can see coming movies even before they have ads on TV at: http://www.apple.com/trailers/ Unless something has changed recently, those are just trailers. There are no movies at that link. I'm sorry. I thought I was clear when I start out the discussion with: "Unfortunately, just to watch QuickTime trailers..." That is what I meant when I pointed people to: http://www.apple.com/trailers/ Apparently I was not clear. Thanks for pointing that out and clarifying it for others who read it. -- Pastor Dave The following is part of my auto-rotating sig file and not part of the message body. By allowing science to say that it has completely drawn a line around what thngs are and to say we know what things are, it's in this box, that's it, we've limited ourselves. That's losing, not gaining and to say that the scientific method is the only method of perception is in and of itself unscientific. Science must acknowledge that there are many different ways of perceiving things. Scientists in some branches are bringing things back and saying "Okay, we didn't have the whole picture. |
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