Message TO MSoft?

Is there any way of getting a question to someone at MS?

--
JimL

JimL wrote:
Is there any way of getting a question to someone at MS?

Submit feedback or a problem ticket.

Is there a general subject/problem you are trying to address?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

JimL wrote:
Is there any way of getting a question to someone at MS?

Submit feedback or a problem ticket.

Is there a general subject/problem you are trying to address?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"JimL" wrote in message
...
Is there any way of getting a question to someone at MS?

--
JimL



Contact Us: Questions About Microsoft Products:
https://support.microsoft.com/common...e=1&WS=support

Will they answer? No idea.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

"JimL" wrote in message
...
Is there any way of getting a question to someone at MS?

--
JimL



Contact Us: Questions About Microsoft Products:
https://support.microsoft.com/common...e=1&WS=support

Will they answer? No idea.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

"Shenan Stanley" wrote in message
...
JimL wrote:
Is there any way of getting a question to someone at MS?

Submit feedback or a problem ticket.

Is there a general subject/problem you are trying to address?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I posted it on alt.comp.hardware a few days ago. I got an instant "buy a
new burner," reply. Since this burner has been used so rarely and stopped
so suddenly (no glitches along the way) I hesitate to spend the cash for a
replacement not being certain a new one will actually fix the problem.

I described what appeared to be strange behavior in IMAPI, but got no
replies about that. So I figured I might get something about IMAPI from
"home base."

Thanks

--
JimL

"Bruce Hagen" wrote in message
...
"JimL" wrote in message
...
Is there any way of getting a question to someone at MS?

--
JimL



Contact Us: Questions About Microsoft Products:
https://support.microsoft.com/common...e=1&WS=support

Will they answer? No idea.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Thanks

--
JimL

"Bruce Hagen" wrote in message
...
"JimL" wrote in message
...
Is there any way of getting a question to someone at MS?

--
JimL



Contact Us: Questions About Microsoft Products:
https://support.microsoft.com/common...e=1&WS=support

Will they answer? No idea.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Thanks

--
JimL

JimL wrote:

I described [at alt.comp.hardware]

You described there, not here. You want help (maybe) but yet you want
us to dig out information from your prior post that we have to go
hunting for? Okay ... (sing the Jeopardy theme song while waiting) ...

http://groups.google.com/groups?q=au...re&scori ng=d

Which of those posts are about THIS unidentified problem? I don't see a
likely candidate thread (based on the Subject headers shown in the
results).

what appeared to be strange behavior in IMAPI,

How could anyone ELSE use that information to help diagnose your
unidentified problem for unidentified "behavior".

but got no
replies about that.

Really not a surpise if your post there was similar to this one.

So I figured I might get something about IMAPI from
"home base."

Sure, but you'll have to pay for the support ticket unless you paid for
a retail version of Windows and the solution is something to do with
Windows. They'll require your credit card info first so they can charge
you if it turns out not to be a Windows problem, if you have already
used up your incident reports for the retail version of Windows, or if
you got an OEM version which included no support tickets.

If you're determined to pay for support from Microsoft, follow their
links.

- Start at their home page: http://www.microsoft.com.
- Click on the "Contact Us" link at the bottom of that web page.
- Click on the "View Product Solution Centers" link.
- Pick your product (Windows XP, I assume).
- Two ways to go from here (but same result):
o Click on the "Contact a support professional ..." link on the right
side.
o Or click on the "Contacts" link in the left frame. Then click on
the "Contact a professional by ..." link.
- Pick the particular edition of your product.
- Answer the question about your use of the product.
- Pick a category (probably Other).
- Agree to the terms and click Continue.
- Pick a support option.

Shenan asked:

Is there a general subject/problem you are trying to address?

I answered.

You chewed my leg.

Did I get that 'bout right?


"VanguardLH" wrote in message
...
JimL wrote:

I described [at alt.comp.hardware]

You described there, not here. You want help (maybe) but yet you want
us to dig out information from your prior post that we have to go
hunting for? Okay ... (sing the Jeopardy theme song while waiting) ...

http://groups.google.com/groups?q=au...re&scori ng=d

Which of those posts are about THIS unidentified problem? I don't see a
likely candidate thread (based on the Subject headers shown in the
results).

what appeared to be strange behavior in IMAPI,

How could anyone ELSE use that information to help diagnose your
unidentified problem for unidentified "behavior".

but got no
replies about that.

Really not a surpise if your post there was similar to this one.

So I figured I might get something about IMAPI from
"home base."

Sure, but you'll have to pay for the support ticket unless you paid for
a retail version of Windows and the solution is something to do with
Windows. They'll require your credit card info first so they can charge
you if it turns out not to be a Windows problem, if you have already
used up your incident reports for the retail version of Windows, or if
you got an OEM version which included no support tickets.

If you're determined to pay for support from Microsoft, follow their
links.

- Start at their home page: http://www.microsoft.com.
- Click on the "Contact Us" link at the bottom of that web page.
- Click on the "View Product Solution Centers" link.
- Pick your product (Windows XP, I assume).
- Two ways to go from here (but same result):
o Click on the "Contact a support professional ..." link on the right
side.
o Or click on the "Contacts" link in the left frame. Then click on
the "Contact a professional by ..." link.
- Pick the particular edition of your product.
- Answer the question about your use of the product.
- Pick a category (probably Other).
- Agree to the terms and click Continue.
- Pick a support option.



--
JimL

Are you suggesting you know a lot about IMAPI?

"VanguardLH" wrote in message
...
JimL wrote:

I described [at alt.comp.hardware]

You described there, not here. You want help (maybe) but yet you want
us to dig out information from your prior post that we have to go
hunting for? Okay ... (sing the Jeopardy theme song while waiting) ...

http://groups.google.com/groups?q=au...re&scori ng=d

Which of those posts are about THIS unidentified problem? I don't see a
likely candidate thread (based on the Subject headers shown in the
results).

what appeared to be strange behavior in IMAPI,

How could anyone ELSE use that information to help diagnose your
unidentified problem for unidentified "behavior".

but got no
replies about that.

Really not a surpise if your post there was similar to this one.

So I figured I might get something about IMAPI from
"home base."

Sure, but you'll have to pay for the support ticket unless you paid for
a retail version of Windows and the solution is something to do with
Windows. They'll require your credit card info first so they can charge
you if it turns out not to be a Windows problem, if you have already
used up your incident reports for the retail version of Windows, or if
you got an OEM version which included no support tickets.

If you're determined to pay for support from Microsoft, follow their
links.

- Start at their home page: http://www.microsoft.com.
- Click on the "Contact Us" link at the bottom of that web page.
- Click on the "View Product Solution Centers" link.
- Pick your product (Windows XP, I assume).
- Two ways to go from here (but same result):
o Click on the "Contact a support professional ..." link on the right
side.
o Or click on the "Contacts" link in the left frame. Then click on
the "Contact a professional by ..." link.
- Pick the particular edition of your product.
- Answer the question about your use of the product.
- Pick a category (probably Other).
- Agree to the terms and click Continue.
- Pick a support option.



--
JimL

JimL wrote:

Are you suggesting you know a lot about IMAPI?

If you have a programming obstacle using the API, I'd suggest pursuing
the matter in a programming newsgroup. Another place to explore is
www.experts-exchange.com but be sure to select a programming group
rather than a general discussion group. If that's the level of help
that you need, the incident tickets included with the retail versions of
Windows might not cover your problem and you'll end up paying Microsoft
for their advanced support. Discussions here are mostly oriented to the
client viewpoint.

Did YOU find your own post over in the alt.comp.hardware group? If so,
you could provide a Google Groups link to it if you really wanted anyone
else to review your case to see if they can help. Otherwise, as per
your Subject, your question here has been answered. $60 to open a
ticket at Microsoft seems pricey to mean when it seems you haven't much
explored the free or cheaper alternatives available to you (but that
doesn't mean that I can help because I don't know what is the problem).

"VanguardLH" wrote in message
...

If you have a programming obstacle using the API,

That's the problem with people getting all wound up about how questions are
asked and where. People keep bitching because questions aren't asked
expertly. If I were an expert I wouldn't be asking questions on issues
other people think are easy.

How the @#$%^&^@#$% do I know if I have a "programming obstacle using the
API?"

Someone suggested I look at Event Viewer. In Event Viewer I saw that IMAPI
turned on then turned off. I went on and observed other IMAPI behaviors.
Normal or abnormal? How should I know? I ask questions - however I can.

--
JimL

"VanguardLH" wrote in message
...

If you have a programming obstacle using the API,

That's the problem with people getting all wound up about how questions are
asked and where. People keep bitching because questions aren't asked
expertly. If I were an expert I wouldn't be asking questions on issues
other people think are easy.

How the @#$%^&^@#$% do I know if I have a "programming obstacle using the
API?"

Someone suggested I look at Event Viewer. In Event Viewer I saw that IMAPI
turned on then turned off. I went on and observed other IMAPI behaviors.
Normal or abnormal? How should I know? I ask questions - however I can.

--
JimL

"JimL" wrote in message
...
"Bruce Hagen" wrote in message
...
"JimL" wrote in message
...
Is there any way of getting a question to someone at MS?

--
JimL



Contact Us: Questions About Microsoft Products:
https://support.microsoft.com/common...e=1&WS=support

Will they answer? No idea.
--

Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


Thanks

--
JimL




Read the owners manual.

Or one of my favorite genius responses, GOOGLE. I know, did not
help.................