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#1
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Scanner on HP PSC 2410xi does not work
I have an HP PSC 2410xi, and the scanner option does not work.
This problem is due to the Usbscan.sys driver, (Microsoft document 320549 covered this problem). Does anyone have the "Hotfix" required to fix this problem? Thank you... JLQ |
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#2
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Scanner on HP PSC 2410xi does not work
Greetings
You need to call Microsoft in order to get the Hotfix. The instructions are in the artcle. "Jose Luis Quiroz" wrote in message ... I have an HP PSC 2410xi, and the scanner option does not work. This problem is due to the Usbscan.sys driver, (Microsoft document 320549 covered this problem). Does anyone have the "Hotfix" required to fix this problem? Thank you... JLQ |
#3
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Scanner on HP PSC 2410xi does not work
Thanks for responding...
Yes, the article does have a link: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS but it does not work. It takes me to an official Microsoft page, but it is blank, with no information. Would you, by any chance, have information to contact Microsoft, in order to get this hotfix? Thanks... JLQ "Chris Lanier" escribió en el mensaje ... Greetings You need to call Microsoft in order to get the Hotfix. The instructions are in the artcle. "Jose Luis Quiroz" wrote in message ... I have an HP PSC 2410xi, and the scanner option does not work. This problem is due to the Usbscan.sys driver, (Microsoft document 320549 covered this problem). Does anyone have the "Hotfix" required to fix this problem? Thank you... JLQ |
#4
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Scanner on HP PSC 2410xi does not work
Refresh the page and delete your temporary internet files. The site is up
and works just fine. Contact Microsoft http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS "Jose Luis Quiroz" wrote in message ... Thanks for responding... Yes, the article does have a link: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS but it does not work. It takes me to an official Microsoft page, but it is blank, with no information. Would you, by any chance, have information to contact Microsoft, in order to get this hotfix? Thanks... JLQ "Chris Lanier" escribió en el mensaje ... Greetings You need to call Microsoft in order to get the Hotfix. The instructions are in the artcle. "Jose Luis Quiroz" wrote in message ... I have an HP PSC 2410xi, and the scanner option does not work. This problem is due to the Usbscan.sys driver, (Microsoft document 320549 covered this problem). Does anyone have the "Hotfix" required to fix this problem? Thank you... JLQ |
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