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Windows XP Home- blank screen on startup
When rebooting my system, the screen goes blank for a very long time. After a
few minutes, white dashes appear across the bottom of the screen and very slowly the dashes fill in and become a solid white horizontal line. Then the windows screen appears. The total process takes about 20 minutes to a half hour. How can I fix this problem |
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#2
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Windows XP Home- blank screen on startup
On Sep 14, 4:14 pm, MPW wrote:
How can I fix this problem Buy a new computer that is meant to run the OS |
#3
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Windows XP Home- blank screen on startup
Your sense of humor is wasted in this section. Why don't you take your show
on the road! Thanks for nothing. "Uncle Grumpy" wrote: On Sep 14, 4:14 pm, MPW wrote: How can I fix this problem Buy a new computer that is meant to run the OS |
#4
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Windows XP Home- blank screen on startup
Need more info:
Did it just start doing this? Is it a new install? How much RAM? Did you add any hardware, or software? Did you physically move the computer? Details........ "MPW" wrote: When rebooting my system, the screen goes blank for a very long time. After a few minutes, white dashes appear across the bottom of the screen and very slowly the dashes fill in and become a solid white horizontal line. Then the windows screen appears. The total process takes about 20 minutes to a half hour. How can I fix this problem |
#5
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Windows XP Home- blank screen on startup
Thank you for the reply. The computer in question is my daughter's and I have
been trying to help her with it over the phone. The system had been operating slow and had poor response. There had been an attempt to add an additional partition to the had drive, but it was never completed. As a result of not finishing the partitioning, there was a large section of the hard drive that was not assigned and unusable. This resulted in constant prompts that there was not enough free space to complete various functions. I walked her through the process of reclaiming that unusable space (using "Partion Commander 10"). After completion, the system reported the full hard drive space and things worked Ok until the first time that the system was rebooted. That is when this blank screen with the dashes started. It is almost as though the system is doing a "Checkdisk", but no prompts only the white dashes at the bottom of the screen. The system has "Nortons" anti virus and network protection. The system seems to work OK once it is finished going through this long blank screen process. We tried a system restore point, but to no avail. To complicate things, she can not find her windows disks, however she does have the product code. (it is an OEM). Thank you MPW "Script" wrote: Need more info: Did it just start doing this? Is it a new install? How much RAM? Did you add any hardware, or software? Did you physically move the computer? Details........ "MPW" wrote: When rebooting my system, the screen goes blank for a very long time. After a few minutes, white dashes appear across the bottom of the screen and very slowly the dashes fill in and become a solid white horizontal line. Then the windows screen appears. The total process takes about 20 minutes to a half hour. How can I fix this problem |
#6
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Windows XP Home- blank screen on startup
MPW wrote:
Thank you for the reply. The computer in question is my daughter's and I have been trying to help her with it over the phone. The system had been operating slow and had poor response. There had been an attempt to add an additional partition to the had drive, but it was never completed. As a result of not finishing the partitioning, there was a large section of the hard drive that was not assigned and unusable. This resulted in constant prompts that there was not enough free space to complete various functions. I walked her through the process of reclaiming that unusable space (using "Partion Commander 10"). After completion, the system reported the full hard drive space and things worked Ok until the first time that the system was rebooted. That is when this blank screen with the dashes started. It is almost as though the system is doing a "Checkdisk", but no prompts only the white dashes at the bottom of the screen. The system has "Nortons" anti virus and network protection. The system seems to work OK once it is finished going through this long blank screen process. We tried a system restore point, but to no avail. To complicate things, she can not find her windows disks, however she does have the product code. (it is an OEM). At this point the smartest thing your daughter can do is take the machine to a professional computer repair shop. This will not be your local version of BigComputerStore/GeekSquad. Since she has the Product Key sticker, there will be no difficulty for the shop to do a clean install of Windows. I make this suggestion not to disparage your computer skills but because it will be difficult to do anything else long-distance. Malke -- Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!" MS-MVP Windows - Shell/User |
#7
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Windows XP Home- blank screen on startup
The computer is awakening from sleep mode not a boot up.
"MPW" wrote in message ... Thank you for the reply. The computer in question is my daughter's and I have been trying to help her with it over the phone. The system had been operating slow and had poor response. There had been an attempt to add an additional partition to the had drive, but it was never completed. As a result of not finishing the partitioning, there was a large section of the hard drive that was not assigned and unusable. This resulted in constant prompts that there was not enough free space to complete various functions. I walked her through the process of reclaiming that unusable space (using "Partion Commander 10"). After completion, the system reported the full hard drive space and things worked Ok until the first time that the system was rebooted. That is when this blank screen with the dashes started. It is almost as though the system is doing a "Checkdisk", but no prompts only the white dashes at the bottom of the screen. The system has "Nortons" anti virus and network protection. The system seems to work OK once it is finished going through this long blank screen process. We tried a system restore point, but to no avail. To complicate things, she can not find her windows disks, however she does have the product code. (it is an OEM). Thank you MPW "Script" wrote: Need more info: Did it just start doing this? Is it a new install? How much RAM? Did you add any hardware, or software? Did you physically move the computer? Details........ "MPW" wrote: When rebooting my system, the screen goes blank for a very long time. After a few minutes, white dashes appear across the bottom of the screen and very slowly the dashes fill in and become a solid white horizontal line. Then the windows screen appears. The total process takes about 20 minutes to a half hour. How can I fix this problem |
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