If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Can't sign in to messenger
Hi I have a huge problem. I have windows XP and for the
past two days I haven't been able to sign into windows messenger. It keeps telling me that my password or sign in name is incorrect. When I go to check my hotmail account in internet explorer, I put in my screen name and password and click send only to be greeted with "page cannot be displayed", this goes for other sign in things too that require a ID and password. Please tell me how I can get my password accepted or changed. |
Ads |
#2
|
|||
|
|||
Can't sign in to messenger
Greetings Peter,
Here are some suggestions you might want to check/try: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.co...erservice.srf, then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Check your IE Internet Zone settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Security tab, click Internet (should already be selected), click the Default Level button, and then click OK. 9. Click Start, then Run, and enter the following: regsvr32 jscript.dll and click OK. Then, click Start again, then Run, and enter the following: regsvr32 softpub.dll and click OK once more. ____________________________________________ Jonathan Kay Windows MVP, Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com "Peter Arnold" wrote in message ... Hi I have a huge problem. I have windows XP and for the past two days I haven't been able to sign into windows messenger. It keeps telling me that my password or sign in name is incorrect. When I go to check my hotmail account in internet explorer, I put in my screen name and password and click send only to be greeted with "page cannot be displayed", this goes for other sign in things too that require a ID and password. Please tell me how I can get my password accepted or changed. |
Thread Tools | |
Display Modes | |
|
|