CD-ROM & DVD-RW drives GONE

David, I haven't heard from Lonnie, so I guess everything is ok now.=20

Thanks for your help.

Wayne

"Wayne W." wrote in message =
...
Thank you David. I just emailed this link to my friend, and he is going =
to see if this fixes it.=20


I will let you know how it turns out. Thanks again.

Wayne

"David Chang [MS]" wrote in message =
...
Hi Wayne,
Please see this KB article:
http://support.microsoft.com/default...b;en-us;330135
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If you have already tried the solutions provided by the KB article, =
and
still have problems, please let us know. Thank you!
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The opinions expressed here are my own, given without warranty or =
support
and do not necessarily reflect the opinion of Microsoft Corporation.
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David Chang
Microsoft Windows Core OS Team
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"Wayne W." wrote in message
...
David, a friend of mine has Windows XP Home Edition, and after =
installing
SP1 for Office XP, Auto Insert Notification, and Auto Run for CD's =
stops
working. I looked for a fix for this on the Knowledge base, but to no
avail.
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thanks,
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Wayne
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"David Chang [MS]" wrote in message
...
Please see this KB article for (Code 39) errors:

http://support.microsoft.com/default.aspx?scid=3Dkb;[LN];q314060

Please let us know if this issue is resolved.
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The opinions expressed here are my own, given without warranty or =
support
and do not necessarily reflect the opinion of Microsoft Corporation.

David Chang
Microsoft Windows Core OS Team
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"Andrew" wrote in message
...
hey guys.
Ok so I updated my BIOS and then all of a sudden my CD-rom
and my DVD-rw drives disappeared from Windows XP. So I
downloaded an older BIOS (same one I had before) and
flashed that in. Same problem persisted. The BIOS
recognizes the drives are there and Windows does as well,
it just won't let me access them at all.

I went into the Device Manager and both of the drives had
an error. It was the same on both and read as follows:

"Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this
device."

I've tried uninstalling both drives and then re-installing
but I am getting the same error again and again. Any help
would be GREATLY appreciated!

Thanks,
-Andrew


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