Printer not working after 2004 upgrade.

My network printer...
TOSHIBA e-STUDIO2809ASeries PCL6
..... no longer works after the 2004 upgrade.

The other network & USB printers do.

I've tried updating the driver ("best already installed") and deleting
the printer & reinstalling it. The Toshiba site has never heard of
this 2015 model.

Can I emulate it somehow?

Help

Peter Jason wrote:
My network printer...
TOSHIBA e-STUDIO2809ASeries PCL6
.... no longer works after the 2004 upgrade.

The other network & USB printers do.

I've tried updating the driver ("best already installed") and deleting
the printer & reinstalling it. The Toshiba site has never heard of
this 2015 model.

Can I emulate it somehow?

Help

control.exe to get to control panels, if
you don't already have the Control Panels icon
installed in your task bar.

Programs and Features

Review installed software, find Tosh item(s), select
Repair as an item for the most likely Tosh item.
Have it repair the installation that was there before.
That should do drivers and software stacks, in one go.

That's the method I use to repair my Ramdisk software
after an "Upgrade Install" :-) I've probably used that
option about 50 times by now, because I keep having
to repair that on the Insider Edition.

The "Upgrade Install" migration logic, is supposed to
be doing that reinstall itself for you. Failures are
supposed to be limited to the odd case, rather than
requiring every item in Programs and Features to be
fixed up. In my case, a license file gets zorched, and
the installer knows how to put the license file back
where it belongs.

Your printer didn't get there entirely without help.
You would likely be most unhappy with a "pure Windows"
generic support solution. It's more likely you
installed some separate Tosh stuff (CD/DVD), providing
glossy dialog boxes and fancy (photo quality adjustment)
features.

Doing it with the Repair as above, is to save you
searching through the box, looking for the DVD again.
Good installers are archived as .msi files, which
is some part of how Repair fixes stuff, using
the folder that has the backup copy of same.

Paul

On Wed, 10 Jun 2020 15:39:48 +1000, Peter Jason wrote:

The Toshiba site has never heard of
this 2015 model.

Dunno...

But this process may help if Microsoft has it in their Windows-based
legacy printer catalogue

.. Quick tutorial for installing the Hewlett Packard HP LaserJet 2100tn printer on Windows.
https://groups.google.com/forum/#!topic/microsoft.public.windowsxp.general/VWSC_9c8_Rg
--
Please update this thread so that we learn from you what finally works.

On Wed, 10 Jun 2020 15:39:48 +1000, Peter Jason wrote:

My network printer...
TOSHIBA e-STUDIO2809ASeries PCL6
.... no longer works after the 2004 upgrade.

The Toshiba site has never heard of this 2015 model.

I did a search for the model you described and the response was:

Did you mean: TOSHIBA e-STUDIO 2809A Series PCL66

NOTE the spaces between each item in the name.

e-STUDIO2309A Download Details - Driver Details | Toshiba
https://www.toshiba-business.com.au/...=e-studio2309a

Anonymous View

Compact in design, the e-STUDIO2309A is a cost effective A3 BW print
device with a small ... PCL6 2309A, 5.31.5.1, Windows 8 32 Bit, 1.3
Mb, Download.


Help

On Thu, 11 Jun 2020 08:37:59 +1000, Monty wrote:


Thanks, I did find this site eventually and am grinding thru all the
drivers now.


On Wed, 10 Jun 2020 15:39:48 +1000, Peter Jason wrote:

My network printer...
TOSHIBA e-STUDIO2809ASeries PCL6
.... no longer works after the 2004 upgrade.

The Toshiba site has never heard of this 2015 model.

I did a search for the model you described and the response was:

Did you mean: TOSHIBA e-STUDIO 2809A Series PCL66

NOTE the spaces between each item in the name.

e-STUDIO2309A Download Details - Driver Details | Toshiba
https://www.toshiba-business.com.au/...=e-studio2309a

Anonymous View

Compact in design, the e-STUDIO2309A is a cost effective A3 BW print
device with a small ... PCL6 2309A, 5.31.5.1, Windows 8 32 Bit, 1.3
Mb, Download.


Help

On 10/06/2020 06:39, Peter Jason wrote:
My network printer...
TOSHIBA e-STUDIO2809ASeries PCL6
.... no longer works after the 2004 upgrade.

The other network & USB printers do.

I've tried updating the driver ("best already installed") and deleting
the printer & reinstalling it. The Toshiba site has never heard of
this 2015 model.

Can I emulate it somehow?

Help

Yes you can emulate most printers these days because of universality.Â*
For example I useÂ* Xerox® Global Print Driver® for HP printers and
surprisingly they work better than HPs own drivers.

I suggest download the file from he

https://www.office.xerox.com/en-us/software-solutions/global-printer-driver

This is a direct download link for 64 bit Windows 10 machine:

http://download.support.xerox.com/pub/drivers/GLOBALPRINTDRIVER/drivers/win10x64/ar/UNIV_5.703.12.0_PCL6_x64.zip

Extract the zip file and Install the files using the exe file. It will
ask you which printer you want to update and just follow the steps as
required.Â* I'm sure you know how to install the drivers. If not read
this pdf file:

http://download.support.xerox.com/pub/docs/GLOBALPRINTDRIVER/drivers/win7/pt_BR/SFTWP-02UC-09.pdf

Also there are further instructions on XEROX website.


--
With over 1.2 billion devices now running Windows 10, customer
satisfaction is higher than any previous version of windows.

On Wed, 10 Jun 2020 15:12:14 -0000 (UTC), Arlen Holder
wrote:

On Wed, 10 Jun 2020 15:39:48 +1000, Peter Jason wrote:

The Toshiba site has never heard of
this 2015 model.

Dunno...

But this process may help if Microsoft has it in their Windows-based
legacy printer catalogue

. Quick tutorial for installing the Hewlett Packard HP LaserJet 2100tn printer on Windows.
https://groups.google.com/forum/#!topic/microsoft.public.windowsxp.general/VWSC_9c8_Rg

I got it working last night after many applications of various drivers
(though it never printed a Test Page), but now its stopped working
again. I'll keep trying.

On Fri, 12 Jun 2020 07:39:58 +1000, Peter Jason wrote:

I got it working last night after many applications of various drivers
(though it never printed a Test Page), but now its stopped working
again. I'll keep trying.

I saw today that of the approximately dozen things that Microsoft is aware
of that broke in the v2004 release, printing is one of them.

Since you have printing working, that might not be your problem though, so
I won't dig up the cites, but just plant it as something for others to
consider if their printing breaks.

Peter Jason wrote:
On Wed, 10 Jun 2020 15:12:14 -0000 (UTC), Arlen Holder
wrote:

On Wed, 10 Jun 2020 15:39:48 +1000, Peter Jason wrote:

The Toshiba site has never heard of
this 2015 model.
Dunno...

But this process may help if Microsoft has it in their Windows-based
legacy printer catalogue

. Quick tutorial for installing the Hewlett Packard HP LaserJet 2100tn printer on Windows.
https://groups.google.com/forum/#!topic/microsoft.public.windowsxp.general/VWSC_9c8_Rg

I got it working last night after many applications of various drivers
(though it never printed a Test Page), but now its stopped working
again. I'll keep trying.

What does the dialog for the print spooler for that printer say ?

https://www.howtogeek.com/100358/how...s-print-queue/

Paul

On Thu, 11 Jun 2020 21:46:26 -0000 (UTC), Arlen Holder
wrote:

On Fri, 12 Jun 2020 07:39:58 +1000, Peter Jason wrote:

I got it working last night after many applications of various drivers
(though it never printed a Test Page), but now its stopped working
again. I'll keep trying.

I saw today that of the approximately dozen things that Microsoft is aware
of that broke in the v2004 release, printing is one of them.

Since you have printing working, that might not be your problem though, so
I won't dig up the cites, but just plant it as something for others to
consider if their printing breaks.


Thsnkd, it's been fixed. I ranh Toshiba head office and they
confirmed he 2004 bug, and then gave me the
"Universal Driver 2" which fixed it.
Thanks to all.