Downloading on AOL

Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

If you are connecting to the internet via telephone modem (i.e., 56K or
less), then you might try uninstalling and reinstalling the AOL software. I
had AOL for about a decade and it was sometimes tempermental. I recall
having to uninstall/reinstall several times. Note that AOL also supports a
"parallel" installation, which is primarily intended for upgrades, but can
be used with the same verison.

You could also try contacting AOL support. But, the quality of their
support has been going downhill for some years, so I would not count on much
from them. I gave up on them a few years back, shortly after the so-called
"security" version of AOL9 would not work on my PC and their user support
was better called "useless support".

If you have a high-speed connection to the internet, then try using any
browser other than the AOL browser. For a while I had AOL in parallel with
Comcast cable, and the AOL interface was slower and more quirky than plain
Internet Explorer or Firefox.

Finally, it is pretty clear that AOL has decided to change from being
primarily a dial-up ISP to some sort of add-supported web-based something or
other. The details of their new business model are fuzzy to me, but they
have been laying off thousands over that past few years. See the following
links, or simply do a Google search on "AOL layoff":

http://www.msnbc.msn.com/id/14169456/
http://loudounextra.washingtonpost.c...-2000-layoffs/

Thus, you might want to start thinking about some other ISP, even if you
must stick with dial-up.


"marilyn" wrote in message
...
Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

Try clearing the files out of the TEMP folder

start/run, type:
cleanmgr

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Was this helpful? Then click the "Yes" button below. Voting helps the web
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Mark L. Ferguson


"marilyn" wrote:

Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

Thank you..I will try that...though I do clean up often

"Mark L. Ferguson" wrote:

Try clearing the files out of the TEMP folder

start/run, type:
cleanmgr

--
Was this helpful? Then click the "Yes" button below. Voting helps the web
interface. http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson


"marilyn" wrote:

Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

I do have a comcast hi speed connection...but I am so used to everything
about AOL. I have been using AOL for years..this is a new problem. Since they
stopped charging, there is really no support. What puzzles me is that if I
return to AOL, I can open the download.

"Bob Harris" wrote:

If you are connecting to the internet via telephone modem (i.e., 56K or
less), then you might try uninstalling and reinstalling the AOL software. I
had AOL for about a decade and it was sometimes tempermental. I recall
having to uninstall/reinstall several times. Note that AOL also supports a
"parallel" installation, which is primarily intended for upgrades, but can
be used with the same verison.

You could also try contacting AOL support. But, the quality of their
support has been going downhill for some years, so I would not count on much
from them. I gave up on them a few years back, shortly after the so-called
"security" version of AOL9 would not work on my PC and their user support
was better called "useless support".

If you have a high-speed connection to the internet, then try using any
browser other than the AOL browser. For a while I had AOL in parallel with
Comcast cable, and the AOL interface was slower and more quirky than plain
Internet Explorer or Firefox.

Finally, it is pretty clear that AOL has decided to change from being
primarily a dial-up ISP to some sort of add-supported web-based something or
other. The details of their new business model are fuzzy to me, but they
have been laying off thousands over that past few years. See the following
links, or simply do a Google search on "AOL layoff":

http://www.msnbc.msn.com/id/14169456/
http://loudounextra.washingtonpost.c...-2000-layoffs/

Thus, you might want to start thinking about some other ISP, even if you
must stick with dial-up.


"marilyn" wrote in message
...
Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

Tried it...didn't work

"Mark L. Ferguson" wrote:

Try clearing the files out of the TEMP folder

start/run, type:
cleanmgr

--
Was this helpful? Then click the "Yes" button below. Voting helps the web
interface. http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson


"marilyn" wrote:

Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

marilyn wrote:
Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

I realize you are used to AOL, but I suggest you at least give Firefox a
try. In the past year I have convinced one neighbor to abandon AOL.
Another neighbor still uses AOL but often encounters problems. I gave up
AOL back in the days of Windows 95.

Bill

On Sun, 30 Dec 2007 10:56:00 -0800, Bill Sharpe
wrote:

marilyn wrote:
Suddenly ... after something is downloaded, the AOL screen freezes and the
only way I can open the download is to
click CTR/AlT/delete
get out of AOL
Sign on again to AOL
Go to download manager ... and then I can open the downloaded attachment

I realize you are used to AOL, but I suggest you at least give Firefox a
try. In the past year I have convinced one neighbor to abandon AOL.
Another neighbor still uses AOL but often encounters problems. I gave up
AOL back in the days of Windows 95.

Bill

been using AOL since 1999 ( dial up , now broadband ) , but use Opera
as my default browser .