Is this an easy fix or complicated one?

Several times the past couple weeks my computer popped up a blue screen and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take it in
for repair? I can't afford the latter. Dell was NO help. Thanks!

"Lady In Need" wrote:

Several times the past couple weeks my computer popped up a blue screen and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take it in
for repair? I can't afford the latter. Dell was NO help. Thanks!

I also wanted to mention that I've not added/changed or downloaded anything
prior to this starting. There's also no rhyme or reason to when it happens.
Not doing any 'particular' task. It even happens when I'm not on it.

are you sure that's the right stop error number/ Is it maybe 0x0000000A...?

Troubleshooting a Stop 0x0000000A error in Windows XP

http://support.microsoft.com/default...;en-us;Q314063

Scroll down to the section that involves 'after you have already installed
windows'

"Lady In Need" wrote in message
...


"Lady In Need" wrote:

Several times the past couple weeks my computer popped up a blue screen
and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take it in
for repair? I can't afford the latter. Dell was NO help.
Thanks!

I also wanted to mention that I've not added/changed or downloaded
anything
prior to this starting. There's also no rhyme or reason to when it
happens.
Not doing any 'particular' task. It even happens when I'm not on it.

You're right on the error number. My typo lol It should have been x not
c. I'll check out the link you suggested. Thanks for pointing that out.

"lvee" wrote:

are you sure that's the right stop error number/ Is it maybe 0x0000000A...?

Troubleshooting a Stop 0x0000000A error in Windows XP

http://support.microsoft.com/default...;en-us;Q314063

Scroll down to the section that involves 'after you have already installed
windows'

"Lady In Need" wrote in message
...


"Lady In Need" wrote:

Several times the past couple weeks my computer popped up a blue screen
and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take it in
for repair? I can't afford the latter. Dell was NO help.
Thanks!

I also wanted to mention that I've not added/changed or downloaded
anything
prior to this starting. There's also no rhyme or reason to when it
happens.
Not doing any 'particular' task. It even happens when I'm not on it.

Have you tried the Dell Recovery disk? What happened?

Not that familiar with Dell - can you do a repair install of XP?

What did Dell say in being no help?


"Lady In Need" wrote in message
...
Several times the past couple weeks my computer popped up a blue screen
and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take it in
for repair? I can't afford the latter. Dell was NO help. Thanks!

Well... I'm stumped. LOL It hasn't done it once today. (prior to changing
the mouse it was every hour or so) I'm guessing it's possible the electric
kicked off for a second during the nite which would have made the comp
restart. I'm keeping my fingers crossed that changing the mouse fixed the
problem.


"Lady In Need" wrote in message
...
Several times the past couple weeks my computer popped up a blue screen
and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take it in
for repair? I can't afford the latter. Dell was NO help. Thanks!

Woo hoo! No more shut downs and restarts. That one night before last must
have been the electric and not the trouble I'd been having. There's not been
a single one since then. Yes!!!! *doing the happy dance*
Michael I read your post about the mouse thing... I don't have any special
mouse or software for it. Just a plain ol' mouse. But you were obviously
right on the money with the mouse being the cause. I can't thank you
enough!! Now... I know you'll think it's a stupid question. I've never
really gotten a straight answer about it. Is it better to leave the comp on
or should I be shutting it off at night? I'm on cable and for the past
couple years have just left it on. Which is best to do? TIA! And have a
great day!!

"Lady In Need" wrote:

Well... I'm stumped. LOL It hasn't done it once today. (prior to changing
the mouse it was every hour or so) I'm guessing it's possible the electric
kicked off for a second during the nite which would have made the comp
restart. I'm keeping my fingers crossed that changing the mouse fixed the
problem.


"Lady In Need" wrote in message
...
Several times the past couple weeks my computer popped up a blue screen
and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take it in
for repair? I can't afford the latter. Dell was NO help. Thanks!

You're welcome, glad it worked for you.

In terms of the computer itself and no outside factors, it generally makes
no difference. You'll find people pretty evenly split about the shutdown
issue. Personally, I feel heat is the enemy of all electronics and shutting
down at night gives components a chance to cool.

However, there are outside factors that, I think, are good reasons to
shutdown the system when unattended. First, if there is a power outage,
even if you have a UPS, uninterruptible power supply, it can still damage
the system. Most UPSs are designed to take over and give you enough time to
properly shut everything down before a loss of power to the system. If you
are asleep or away on vacation or just out running errands, if there's a
power outage, it might damage your system beyond repair.

There's also a security issue. Even if you have a good firewall, antivirus
and connect through a router, if the system is booted someone else can
access it. If you have an always on connection as is the case with
broadband, most activity will be apparent to you. If you see your
connection active, perhaps sending out information beyond what is normal,
perhaps you see the connection activity lights in the notification area by
the clock constantly lit, if you are there, you can take action, disconnect
the modem or shut the system down. If you are away, you can take no action.

Then, there's the issue of your children or any family members perhaps doing
things or going into things you don't wish them to see.

Third, a burglary. Someone gets in your house, see the computer booted and
has enough computer savvy to begin accessing things. If the computer isn't
booted, such an outsider isn't likely to take the time to boot the system
and with XP, try to bypass the welcome screen. He might steal the computer
but having it shutdown is a bit of added protection against unauthorized
access and an additional layer of security for your personal information.

--
In memory of our dear friend, MVP Alex Nichol.

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


"Lady In Need" wrote in message
...
Woo hoo! No more shut downs and restarts. That one night before last
must
have been the electric and not the trouble I'd been having. There's not
been
a single one since then. Yes!!!! *doing the happy dance*
Michael I read your post about the mouse thing... I don't have any special
mouse or software for it. Just a plain ol' mouse. But you were obviously
right on the money with the mouse being the cause. I can't thank you
enough!! Now... I know you'll think it's a stupid question. I've never
really gotten a straight answer about it. Is it better to leave the comp
on
or should I be shutting it off at night? I'm on cable and for the past
couple years have just left it on. Which is best to do? TIA! And have a
great day!!

"Lady In Need" wrote:

Well... I'm stumped. LOL It hasn't done it once today. (prior to
changing
the mouse it was every hour or so) I'm guessing it's possible the
electric
kicked off for a second during the nite which would have made the comp
restart. I'm keeping my fingers crossed that changing the mouse fixed
the
problem.


"Lady In Need" wrote in message
...
Several times the past couple weeks my computer popped up a blue
screen
and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take
it in
for repair? I can't afford the latter. Dell was NO help.
Thanks!

Happy Friday! ) But bad news. After 42 hours of no shut downs it did
two in less than 10 minutes. So I guess I'm not home scot free after all.
Tomorrow morning I'll run through the other suggestions to try. I
wonder if the mouse wasn't part of the trouble though. Since it's been so
infrequent since changing them? Michael... you really brought up some great
points on why shutting it down is a good idea. Some I'd never even thought
about. Thanks so much for taking the time to share all that with me. I'll
post more tomorrow.
Colette

"Michael Solomon (MS-MVP)" wrote:

You're welcome, glad it worked for you.

In terms of the computer itself and no outside factors, it generally makes
no difference. You'll find people pretty evenly split about the shutdown
issue. Personally, I feel heat is the enemy of all electronics and shutting
down at night gives components a chance to cool.

However, there are outside factors that, I think, are good reasons to
shutdown the system when unattended. First, if there is a power outage,
even if you have a UPS, uninterruptible power supply, it can still damage
the system. Most UPSs are designed to take over and give you enough time to
properly shut everything down before a loss of power to the system. If you
are asleep or away on vacation or just out running errands, if there's a
power outage, it might damage your system beyond repair.

There's also a security issue. Even if you have a good firewall, antivirus
and connect through a router, if the system is booted someone else can
access it. If you have an always on connection as is the case with
broadband, most activity will be apparent to you. If you see your
connection active, perhaps sending out information beyond what is normal,
perhaps you see the connection activity lights in the notification area by
the clock constantly lit, if you are there, you can take action, disconnect
the modem or shut the system down. If you are away, you can take no action.

Then, there's the issue of your children or any family members perhaps doing
things or going into things you don't wish them to see.

Third, a burglary. Someone gets in your house, see the computer booted and
has enough computer savvy to begin accessing things. If the computer isn't
booted, such an outsider isn't likely to take the time to boot the system
and with XP, try to bypass the welcome screen. He might steal the computer
but having it shutdown is a bit of added protection against unauthorized
access and an additional layer of security for your personal information.

--
In memory of our dear friend, MVP Alex Nichol.

Michael Solomon MS-MVP
Windows Shell/User
https://mvp.support.microsoft.com/communities/mvp.aspx
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/


"Lady In Need" wrote in message
...
Woo hoo! No more shut downs and restarts. That one night before last
must
have been the electric and not the trouble I'd been having. There's not
been
a single one since then. Yes!!!! *doing the happy dance*
Michael I read your post about the mouse thing... I don't have any special
mouse or software for it. Just a plain ol' mouse. But you were obviously
right on the money with the mouse being the cause. I can't thank you
enough!! Now... I know you'll think it's a stupid question. I've never
really gotten a straight answer about it. Is it better to leave the comp
on
or should I be shutting it off at night? I'm on cable and for the past
couple years have just left it on. Which is best to do? TIA! And have a
great day!!

"Lady In Need" wrote:

Well... I'm stumped. LOL It hasn't done it once today. (prior to
changing
the mouse it was every hour or so) I'm guessing it's possible the
electric
kicked off for a second during the nite which would have made the comp
restart. I'm keeping my fingers crossed that changing the mouse fixed
the
problem.


"Lady In Need" wrote in message
...
Several times the past couple weeks my computer popped up a blue
screen
and
shut down then restarted. (doing a physical memory dump)
Error message said IRQL_NOT_LESS_OR_EQUAL

Stop 0C0000000A
0X00000004
0X00000002
0X0000001
0X804DFEB9

Can someone walk me through this to fix it? or will I need to take
it in
for repair? I can't afford the latter. Dell was NO help.
Thanks!