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O.T. - Connection Problem:



 
 
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  #46  
Old July 28th 16, 06:52 AM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,402
Default O.T. - Connection Problem:

With no other options at present I
thought it might be of some help to
run the various Avast scans to see if
they turn up anything ?

Smart Scan:

http://i64.tinypic.com/2j11mdw.jpg

Software updater:

http://i68.tinypic.com/16a6yvb.jpg

I prefer to update manually from the
source like you suggested.

The way I find the 'source' is to go
into Programs and Features and find
the program and highlight it. It
usually has some sort of link with
'support', 'updates' etc. However, If
I'm doing it wrong or there's a better
way I would appreciate it if you would
point me in the right direction.

Networking:

http://i63.tinypic.com/2s66e5v.jpg

Clean-up:
http://i68.tinypic.com/34439g1.jpg

http://i63.tinypic.com/2dsi9ud.jpg

http://i66.tinypic.com/rw2m3p.jpg

http://i64.tinypic.com/2edwe4j.jpg

Sandbox:

http://i65.tinypic.com/6gzllt.jpg

Safe Zone:

http://i63.tinypic.com/9h8368.jpg

VPN:

http://i66.tinypic.com/28kh8hk.jpg

Robert

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  #47  
Old July 28th 16, 01:42 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:

I had the malwarebytes won't start pop-up
twice when trying to boot the 8500 and
troubleshooting couldn't detect the problem.
I checked the Adaptor settings

http://i66.tinypic.com/2dqk7ea.jpg


Do you use the Wifi for anything ?

I try to turn off the radio on my laptop Wifi.
In Win10 this might be "Airplane mode", as a means
to turn off the RF section. There was
some other setting in Windows 7.

There is no Wifi on my router, so no need to even
consider Wifi on my setup.


It finally connected via yellow triangle but
I don't know how unless troubleshooting
started something?

I looked in Programs and Features and there's
no Itunes or Bonjour.

http://i67.tinypic.com/zunu9t.jpg

http://i67.tinypic.com/ejecle.jpg


I notice in the first picture, you have three CISCO
software packages. They appear to be some sort of
authentication software for the Wifi (for logging ihto
something). They may have been packaged with a larger
installer package (maybe part of the Wifi installation).



I tried to send Agent Ransack to my desktop
for searches (Itunes/Bonjour) but it didn't
look the same but when I tried opening it,
Avast Sandbox started to run so I cancelled it.

Next I just clicked on the Agent Ransack
program itself and it gave me this.

http://i65.tinypic.com/2yo7ehv.jpg


Out of the three or four sub-items in the Agent Ransack
menu section, did you select the correct one ? One of them
might be an "uninstall" item. (On WinXP, Agent Ransack
presents just one menu item, and it's in the search
section.)

I have to watch this sort of thing, as my eyesight isn't
very good, and I might be off a bit with the mouse and
select an adjacent one.


when I clicked repair it went into the Avast
sandbox again so I cancelled it. Should I let it
complete or would it be better to just reinstall
(if you could please give me a secure link)?

I have version 37.0

In trying to resolve the problem I did a Avast
Smart scan for the 8500 and 780 and it came
back with :

http://i64.tinypic.com/2j11mdw.jpg


It mentions outdated software, and has one of
those PC optimization analysis we all like.

Version 7.7.9 is the last version of QuickTime that
I know of. So you cannot update that one.

Thunderbird, the program normally has a "check for updates"
item in the preferences, where you can set the policy for
whether to allow automatic updates, or manually check
for updates. Generally, Thunderbird updates are innocuous,
so it's not as obnoxious as updating your NVidia.

I have more of a problem with the Performance Optimization
stuff.


The 780 also had the same results. I didn't let
it resolve all problems and backed out until
you give me instructions on what to do.

Robert

  #48  
Old July 28th 16, 02:51 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:
With no other options at present I
thought it might be of some help to
run the various Avast scans to see if
they turn up anything ?

Smart Scan:

http://i64.tinypic.com/2j11mdw.jpg

Software updater:

http://i68.tinypic.com/16a6yvb.jpg


Quicktime 7.7.9 is the last version available.
It cannot be updated. The only "maintenance" possible
on Quicktime, is permanent removal. I'm surprised
the Smart Scan doesn't know this.

Thunderbird can be updated using the interface in the
preferences. It knows where to get the update.


I prefer to update manually from the
source like you suggested.

The way I find the 'source' is to go
into Programs and Features and find
the program and highlight it. It
usually has some sort of link with
'support', 'updates' etc. However, If
I'm doing it wrong or there's a better
way I would appreciate it if you would
point me in the right direction.


Well, unfortunately in the case of OEM computers,
the manufacturers "**** on" one anothers trade names.
Dell put their name on the Wifi installer, obscuring
whether it's a Realtek installer, and the Realtek
installer may have installed the three Cisco packages.
This makes it a bit difficult, when checking your
Programs and Features, to figure out how stuff got
there, and what is safe (or reasonable) to remove.

And some installers suffer from "overreach" now.
The Intel Management Engine, for example, decided it
would be cool to install a plugin in Firefox. As a result
of this outrageous action, I can no longer install
(or recommend) resolving Intel Management Engine
entries in Device Manager. The Intel package has
no tick box, to control the sections of the installer,
and the package is "all or nothing".


Networking:

http://i63.tinypic.com/2s66e5v.jpg

Clean-up:
http://i68.tinypic.com/34439g1.jpg


This is one of those awful cleanup interfaces.


http://i63.tinypic.com/2dsi9ud.jpg


When you see a list like this, and some of
the items are large, ask yourself why. For example,
if you saw an error log size which was simply
huge, a normal person would want to open the log
and see what was getting logged.

I would not be in a rush to delete stuff, unless
the stuff was true rubbish. Sometimes you get
hints from what is in the rubbish.


http://i66.tinypic.com/rw2m3p.jpg


browser helper object (BHO) can be adware.
Now, why couldn't the clever Avast people
label these BHOs ??? I thought they were
trying to be ever-so-helpful. When I look at
that information, I don't know if the items
are "good guys" or "bad guys".


http://i64.tinypic.com/2edwe4j.jpg


iphlpsvc (IP Helper Service) is for transitional
support of ipv6. It includes 6to4 and teredo IPv6
tunneling. It has been known to rail a CPU core in
the past. It is part of Windows and can be updated
by Windows Updates if there are bugs.


Sandbox:

http://i65.tinypic.com/6gzllt.jpg

Safe Zone:

http://i63.tinypic.com/9h8368.jpg


Are they running your browser in private mode ???
Are they faking certificates or what ? While they may
be well-meaning, on occasion they slip up, and the
result is more like a MITM (man in the middle) attack,
than actual protection (some other software has tried
the "faking certificates" trick in the past and screwed
it up). I'm guessing it is not turned on.


VPN:

http://i66.tinypic.com/28kh8hk.jpg


Secureline is not turned on right now.

*******

While I could come up with suggestions for modifications
to the software you're running, I have to temper my
enthusiasm with the possibility I might break your
setup. And that wouldn't be very good.

My philosophy:

1) Only take driver updates, when they're actually needed.
2) Examine driver packages for "cruft". For example, I didn't
do my due diligence on the Intel Management Engine
(because I've had good experience in the past with Intel),
and so I got their browser plugin as a reward. It broke
downloading capability in Firefox. I couldn't believe my
eyes.
3) Only enable parts of the machine you are using. On my
old machine, I kept the Promise chip turned off. That meant
not having a Promise driver in the OS, not having to worry about
driver updates and so on. In your case, if there is no
possibility of the Wifi being used, I might turn it off.

Paul
  #49  
Old July 29th 16, 07:43 AM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,402
Default O.T. - Connection Problem:

Here's the only things connected to
Wi-fi but have no idea what they are?

http://i66.tinypic.com/20j5mqo.jpg


My eyesight isn't all that good either,...

Here's Agent Ransack (notice the logo is
a magnifying glass versus the usual profile).

http://i66.tinypic.com/9hqihs.jpg

I agree with you and want to keep the 8500
as lean as possible. If we can delete or turn
off the Wi-fi or anything else you see in my
programs, I'm all for it.

So for the present I'm leaving the 8500 on,..

Robert


  #50  
Old July 29th 16, 10:22 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:
Here's the only things connected to
Wi-fi but have no idea what they are?

http://i66.tinypic.com/20j5mqo.jpg --- Teredo Tunnel ???


My eyesight isn't all that good either,...

Here's Agent Ransack (notice the logo is
a magnifying glass versus the usual profile).

http://i66.tinypic.com/9hqihs.jpg

I agree with you and want to keep the 8500
as lean as possible. If we can delete or turn
off the Wi-fi or anything else you see in my
programs, I'm all for it.

So for the present I'm leaving the 8500 on,..

Robert



There is a suggested recipe here, if you want
to switch off the Wifi radio.

http://superuser.com/questions/89545...-turned-it-off

Device Manager
Network Adapters
Wifi Device, Atheros or Dell ???
Advanced Tab
Radio On/Off

But maybe you don't have to rush off and do that
right away. Just make a note in your notes file
for later.

*******

In the first picture, does the Teredo Tunnel item
ever remove the yellow triangle ?

Teredo, as far as I know, supports IPV6 inside the
computer, to IPV4 outside the computer. And is
part of "mixed" networking setups. The IPV6 packet
is encapsulated in some sort of IPV4 packet.

I wonder if your "service outage" is caused by the
machine attempting to communicate using IPV6,
failing, and eventually trying IPV4 instead ?
If the Teredo Tunnel is broken, maybe that
plays a part in delayed network startup.

So maybe a thing to do, would be to check that
yellow mark, read the error number off the Teredo
entry, and figure out what to do next ?

*******

In the second picture, you've selected the installer
file for Agent Ransack.

If you go to the Program Files folder, under Mythicsoft,
the icon for the actual AgentRansack.exe program file
is a secret agent with a magnifying glass, with a
blue color to it.

Paul
  #51  
Old July 30th 16, 05:20 AM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,402
Default O.T. - Connection Problem:

I found this:

http://superuser.com/questions/22290...eudo-interface

http://answers.microsoft.com/en-us/w...2fdf925?auth=1

but when I right click it ,.....


http://i65.tinypic.com/2vhusf5.jpg

http://i64.tinypic.com/spyt0p.jpg

http://i68.tinypic.com/amwm4y.jpg

http://i64.tinypic.com/2njlcgw.jpg

http://i64.tinypic.com/2u6p8p5.jpg

http://i64.tinypic.com/23valmw.jpg

http://i63.tinypic.com/2vi5xld.jpg

The Toredo item still has the yellow
triangle with black excamation point
and perhaps that is the problem from
the description of it's function. That
is why I'm not connecting normally.
I'll bet that's it, but unable to fix
it.


Tried to turn off the radio:

http://i63.tinypic.com/2mwuii1.jpg

I couldn't find a Program folder just the
exe. so searched for Mythicsoft and it
found the exe for it and I clicked repair
but encountered an error:

http://i68.tinypic.com/elq35.jpg

Thoughts/suggestions?

Robert


  #52  
Old July 30th 16, 06:30 AM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,402
Default O.T. - Connection Problem:

I tried to see if I could update the
Teredo Tunneling driver:

http://i67.tinypic.com/64mrno.jpg


Should I try to uninstall then reinstall
although I don't know where to get the
download?

Robert


  #53  
Old July 30th 16, 06:41 AM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,402
Default O.T. - Connection Problem:

I also found this:

http://answers.microsoft.com/en-us/w...d-a69c8910e17e

below is an extract to check Teredo Tunneling:



Follow the steps mentioned below:



First, let’s temporarily disable antivirus software and Firewall on the computer as a test.


Note: Make sure you turn-on the antivirus software and Windows Firewall later.

Now, let’s verify the status of relevant services required.



1. Click Start , type services.msc in Start search box and hit Enter.

2. Right-click the Peer Networking Grouping service and select Properties .

3. Check if the service is started; if not, right-click and select Start .

4. You may also set the Startup type to Automatic under Properties .

5. Click OK .



Repeat the above steps for the service PNRP Machine Name Publication Service , too.

Next step would be to modify IPv6 registry key to enable IPV6:


Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:


How to back up and restore the registry in Windows

http://support.microsoft.com/kb/322756/


1. Click Start , type regedit in Start Search Bar and hit Enter.


Note: If you are prompted for an administrator password or confirmation, type your password or click Continue.



2. Locate and then click the following registry subkey:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\servic es\TCPIP6\Parameters


3. Check whether DisabledComponents registry key exists. If yes, let's proceed to the next step.

4. Double click the DisabledComponents registry key and modify the value to 0 .


If the DisabledComponents entry is unavailable, you must create it. To do this, follow these steps:



1. In the Edit menu, point to New , and then click DWORD (32-bit) Value ..

2. Type DisabledComponents , and then press ENTER.

3. Double-click DisabledComponents .



Type 0 to enable all IPv6 components.



5. Exit Registry Editor, and then restart the computer.



Refer:

ow to disable certain Internet Protocol version 6 (IPv6) components in Windows Vista, Windows 7 and Windows Server 2008

http://support.microsoft.com/kb/929852


Since it had to do with the registry I
though I'd wait for your suggestions on
what to do.


Robert
  #54  
Old July 30th 16, 01:31 PM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,402
Default O.T. - Connection Problem:

Here's my add-on's, plug-ins and
extensions:

http://i66.tinypic.com/106llab.jpg

http://i64.tinypic.com/2mi2gbp.jpg

http://i64.tinypic.com/2chutcl.jpg

http://i63.tinypic.com/bitsfk.jpg

http://i64.tinypic.com/24v0k0l.jpg

Robert



  #55  
Old July 30th 16, 06:18 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:
I found this:

http://superuser.com/questions/22290...eudo-interface

http://answers.microsoft.com/en-us/w...2fdf925?auth=1

but when I right click it ,.....


http://i65.tinypic.com/2vhusf5.jpg

http://i64.tinypic.com/spyt0p.jpg

http://i68.tinypic.com/amwm4y.jpg

http://i64.tinypic.com/2njlcgw.jpg

http://i64.tinypic.com/2u6p8p5.jpg

http://i64.tinypic.com/23valmw.jpg

http://i63.tinypic.com/2vi5xld.jpg

The Toredo item still has the yellow
triangle with black excamation point
and perhaps that is the problem from
the description of it's function. That
is why I'm not connecting normally.
I'll bet that's it, but unable to fix
it.


So you do have a Code 10.

I wouldn't expect to find an actual "cause"
in the Device manager, but the error code is
a start.

The procedure here, is focused on HomeGroups, which
depend on IPV6. You might verify your IPV6 is
turned on. You're not likely to have ZoneAlarm,
which is a program where a preference in ZoneAlarm,
is used to write to the DisableComponents value in
the registry. There are a couple services related
to IPV6 listed here.

https://social.technet.microsoft.com...tpronetworking

The DisabledComponents entry is described here.

https://support.microsoft.com/en-us/kb/929852



Tried to turn off the radio:

http://i63.tinypic.com/2mwuii1.jpg


Do you check the individual tabs ?

http://superuser.com/questions/89545...-turned-it-off


I couldn't find a Program folder just the
exe. so searched for Mythicsoft and it
found the exe for it and I clicked repair
but encountered an error:

http://i68.tinypic.com/elq35.jpg

Thoughts/suggestions?

Robert


Error code 2755:

You receive error code 2755 when the Windows Installer
is not able to read the source files for installation

which is understandable, if the MSI used to install it, isn't
in the original location.

Find the original file, it might have ended in ...828.exe

The one with 828.exe on the end, is still available for download.

http://www.mythicsoft.com/agentransack/download

I don't know why the Sandbox is running, in your
screen shot...

Paul
  #56  
Old July 30th 16, 06:20 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:
I tried to see if I could update the
Teredo Tunneling driver:

http://i67.tinypic.com/64mrno.jpg


Should I try to uninstall then reinstall
although I don't know where to get the
download?

Robert



I wouldn't expect that to work.

It's a "control" problem somewhere, not
an "engine" problem.

This problem is way way too common.

It's so common, that all the "fake"
repair sites have written their own useless
articles about fixing it ("use our registry
cleaner, use our PC optimizer" etc).

At some time or another, I think I've had that
one here.

Paul
  #57  
Old July 30th 16, 06:22 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:
I also found this:

http://answers.microsoft.com/en-us/w...d-a69c8910e17e

below is an extract to check Teredo Tunneling:

snip

So far, that's the only reasonable advice I could find too.

Paul
  #58  
Old July 30th 16, 06:37 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:
Here's my add-on's, plug-ins and
extensions:

http://i66.tinypic.com/106llab.jpg

http://i64.tinypic.com/2mi2gbp.jpg

http://i64.tinypic.com/2chutcl.jpg

http://i63.tinypic.com/bitsfk.jpg

http://i64.tinypic.com/24v0k0l.jpg

Robert


Your QuickTime and Silverlight are set to
"Ask to Activate", which means the browser
doesn't trust them a whole lot. The QuickTime
is no longer supported, so if it has security
issues, they cannot be fixed. Using the menu
on the right, you could change from "Ask to Activate"
to "Disabled" or similar.

The Silverlight, I think it's still getting patches
but I have no way of checking - except for the
odd VM with Silverlight in it, it typically
isn't installed on a host OS here. That's why I have
trouble seeing the Microsoft help videos on
the support page :-)

I don't see anything outrageous in your setup,
and the semi-dangerous ones are set to
"Ask to Activate". And I'm sure you keep your
Flash up-to-date. If there is an exploit, the
plugin status will be disabled from the Mozilla
end, until you patch it. And instead of seeing
videos on Yahoo news, you might see a warning
message where the video would normally appear.
So Flash is treated a bit more seriously.

Flash is the most dangerous thing in a browser
now, and it's because the bad guys know everyone
is running a copy. I have news sites here that
simply will not stop using it. The sites offer
no alternatives. (The replacement is HTML5.)

Paul
  #59  
Old July 30th 16, 11:16 PM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,402
Default O.T. - Connection Problem:

I checked IPv6 and it shows no internet access:

http://i64.tinypic.com/igcm8l.jpg

http://i65.tinypic.com/2jbfw1.jpg

http://i67.tinypic.com/2zrowpj.jpg

http://i64.tinypic.com/fciqvq.jpg

http://i68.tinypic.com/1zp5ons.jpg

http://i64.tinypic.com/2m47rmc.jpg

checked again for turning off radio:

http://i67.tinypic.com/1zgdqhl.jpg

http://i68.tinypic.com/wi8p6e.jpg

http://i63.tinypic.com/2ms4gnt.jpg

http://i64.tinypic.com/whcjyq.jpg

http://i64.tinypic.com/2d9rc5v.jpg


Agent Ransack ,... I don't see the profile
with magnifying glass?

http://i65.tinypic.com/30hsjzd.jpg

Avast Sandbox:

https://blog.avast.com/2012/11/16/wh...-does-it-work/

I set Quicktime and Silverlight to
never activate. Hmmmmmmm I see,
as for the Flash player I only update it
when I see a pop-up for it then go to the
source folder and use that to check for
updates.


Robert








  #60  
Old July 31st 16, 04:45 AM posted to microsoft.public.windowsxp.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default O.T. - Connection Problem:

Mark Twain wrote:
I checked IPv6 and it shows no internet access:

http://i64.tinypic.com/igcm8l.jpg

http://i65.tinypic.com/2jbfw1.jpg

http://i67.tinypic.com/2zrowpj.jpg

http://i64.tinypic.com/fciqvq.jpg

http://i68.tinypic.com/1zp5ons.jpg

http://i64.tinypic.com/2m47rmc.jpg

checked again for turning off radio:

http://i67.tinypic.com/1zgdqhl.jpg

http://i68.tinypic.com/wi8p6e.jpg

http://i63.tinypic.com/2ms4gnt.jpg

http://i64.tinypic.com/whcjyq.jpg

http://i64.tinypic.com/2d9rc5v.jpg


Agent Ransack ,... I don't see the profile
with magnifying glass?

http://i65.tinypic.com/30hsjzd.jpg

Avast Sandbox:

https://blog.avast.com/2012/11/16/wh...-does-it-work/

I set Quicktime and Silverlight to
never activate. Hmmmmmmm I see,
as for the Flash player I only update it
when I see a pop-up for it then go to the
source folder and use that to check for
updates.

Robert


In theory, the item for the Wifi, the menu for
it should have something to turn it on and off.

http://www.sevenforums.com/attachmen...aio-enable.png

I gather you've slightly modified the name of the
Agent Ransack installer. When the program is installed
and running, the icon in the Task Bar should look like
Dick Tracy. Changing the name should make no different
to the icon at all. The icon might be a "resource" stored
in the EXE, and extracted by Explorer when it wants to
show an icon for it.

I'm still not finding any automation for Teredo repair.
Just a lot of the same ole recipes, with the same *risks* .

http://www.wintips.org/teredo-tunnel...t-code-10-fix/

Teredo will not work, without the Windows Firewall
running. I gather the idea is, to provide some
protection for the machine. When I looked at the
services on my machine, they were set to Manual,
and there's no IPV6 at all in my house. I don't
think my VOIP ATA (which functions as a router
now), has IPV6. And I don't use Homegroups. I don't
see why it would prevent IPV6 though, from running
between two of my machines. I'm pretty sure I've seen IPV6
running here in the past.

I saw an indication in one of your pictures, that
you use Homegroups between the 8500 and 780, and
according to the articles, Homegroups won't work
unless IPV6 is running on the Lan. I don't have Homegroups
set up here - usually the computers run enough
different OSes, that just wouldn't be all that useful.
Workgroups is more useful. (Even Linux can use SMB,
with varying degrees of endless username/password
entry. Some Linux distros get it and don't cause
a fuss, the others are pure pain.)

Paul
 




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