If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#376
|
|||
|
|||
Win7 support:
Hopefully a look at the settings we give you
some idea of whats going on. I believe it does show the Bios version (V15) I believe as well as other information. Robert |
Ads |
#377
|
|||
|
|||
Win7 support:
This is when I hit F8 and then selected the Safe Mode with Networking. https://postimg.cc/ct1kYPdJ https://postimg.cc/67sHz8Bg https://postimg.cc/bsWLNZSr https://postimg.cc/47WQCyTJ https://postimg.cc/ykZcjvW6 https://postimg.cc/Vdn0nvHd https://postimg.cc/0MhrJ1YY https://postimg.cc/cgtLWkpr https://postimg.cc/ctN0Sx7b Robert |
#378
|
|||
|
|||
Win7 support:
On Sat, 10 Aug 2019 07:52:46 -0700 (PDT), Robert in CA
wrote: I really don't know what I'm looking for,, I hit F2 and it seems the same as F12 but maybe you can see something in the settings that needs to be changed? I tried to enable Sata02 but when I did I had to click F1 again. So I set to default which at first showed all drives check but I see its changed. Also I couldn't find a show desktop icon and looked it up and it seems I have to click some invisible button on the edge of the taskbar? Is that right? https://postimg.cc/jnHQXMkW https://postimg.cc/QVQpvn0C ........ Those are all BIOS screens. NOT Dell screens. He https://www.dell.com/community/Lapto...B/td-p/5145510 []'s -- Don't be evil - Google 2004 We have a new policy - Google 2012 |
#379
|
|||
|
|||
Win7 support:
Shadow wrote:
On Fri, 09 Aug 2019 12:20:26 -0400, Paul wrote: Robert in CA wrote: I created the Rescue CD on the Patriot: https://postimg.cc/fJjj8YkF but it still doesn't engage. Same as before. I tried downloading Kapersky and then create a bootable DVD-R. https://postimg.cc/BjHY5Bvk https://postimg.cc/hzP2BF0R Robert For the USB to work, it might need to be above the other items in the boot order. Floppy \ CD \____ Removable media go first USB / Disk1 \____ Fixed media go second Disk2 / If "RAID ON" is not working, switch to the autodetect item with AHCI in the text. Paul My Dell (laptop) has a button you press at startup, right after the first screen. I think it's F8 but it might be F11 or even F12 that shows all the BOOTABLE media detected, and allows you to choose one with arrow-up or down. BIOS boot-order settings are ignored. No idea if this is common to all Dells. If the USB/DVD is not showing, the OP did something wrong with the ISO. []'s I'd take the Patriot with the Macrium WinPE setup on it, and run it on the 8500. When you quit the Macrium session on the USB stick, the machine can be allowed to reboot into the regular OS. From the regular OS, you can shutdown. I think, if you open a Command Prompt window in the Macrium USB key boot session, you can issue a shutdown command there. Running the stick on the 8500, might prove the Patriot contains a bootable system. ******* At CERN, they use "RAID Autodetect / AHCI" before installing their OS :-) https://espace.cern.ch/winservices-h...ptiplex780.htm This is the second reference I've found, to what IT people do to the machine when it arrives. They don't like the "RAID ON" option. Paul |
#380
|
|||
|
|||
Win7 support:
In message ,
Robert in CA writes: [] Also I couldn't find a show desktop icon and looked it up and it seems I have to click some invisible button on the edge of the taskbar? Is that right? [] It isn't invisible; it's a vertical strip to the right of the clock (assuming you have the taskbar in its default position). It isn't however labelled as to what it does unless you hover over it: see https://www.maketecheasier.com/asset...ystem-tray.gif (look where the mouse cursor is in that image). As far as I can see, it does the same as the Win+D key combination (a toggle). Win+D - desktop; Win+M - minimise all. The first use of either does the same; however, Win+M isn't reversible, you have to manually re-open each window. If you're mouse-minded, the button is probably easier; if keyboard-minded, Win-D is probably the one to use. (Win-M is probably one of the few things kept for historical reasons.) -- J. P. Gilliver. UMRA: 1960/1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf A good pun is its own reword. |
#381
|
|||
|
|||
Win7 support:
Paul asked to look into the BIOS and I had to look
up how to get to it. It says its usually F2 and that's what I did. As I stated it looks the same as F12 to me. Afterwards I did a F8 to see what that does. Robert |
#382
|
|||
|
|||
Win7 support:
I did not see(show desktop) that present on Win10
because that's exactly where Win7Pro has it and I looked for it.I'll check again. Thanks, Robert |
#383
|
|||
|
|||
Win7 support:
I followed your instructions but the 780 wouldn't boot
and looked at the repair option. So I reset the changes and it boots again although still not genuine. The first pics are the setting before the changes. I tried to use the Patriot to load on the 8500 but it also didn't engage? It see's the drive but for some reason it doesn't work? Last pic shows the files. https://postimg.cc/D8qZz1sj https://postimg.cc/Bj7GZvh7 https://postimg.cc/xN3WwjJR https://postimg.cc/KKLF92N9 https://postimg.cc/G9brj6sQ https://postimg.cc/FdZMqsJx https://postimg.cc/TpSZBshB https://postimg.cc/WDmCFbSP https://postimg.cc/mt05mF5s https://postimg.cc/c6z9JnZn https://postimg.cc/2bsZsrRV https://postimg.cc/7b1hHgSB https://postimg.cc/d7TQzdqj Robert |
#384
|
|||
|
|||
Win7 support:
Robert in CA wrote:
Paul asked to look into the BIOS and I had to look up how to get to it. It says its usually F2 and that's what I did. As I stated it looks the same as F12 to me. Afterwards I did a F8 to see what that does. Robert The manual says: "Entering System Setup Your computer offers the following BIOS and System Setup options: Bring up a one-time boot menu by pressing F12 Access System Setup by pressing F2 " F8 might trigger Safe Mode in the OS boot (on Win7). The manual doesn't seem to have an instance of F8 in it that I can see. There should be an Fkey used for some sort of system recovery option (reinstall OS on a real Dell setup). The manual says "Boot to Utility Partition" is available in the F12 boot menu, but that's for diagnostics. My guess is there could be stuff missing from the manual. It's interesting that the F12 boot menu, the manual doesn't make it appear to follow the defacto standard. USB devices (like the Patriot USB Key) might be handled via "hard drive emulation" and be given the same status as a hard drive. Other mother BIOS tend to jumble all the boot devices together and make them all seem "equal" in the eyes of the BIOS. The Optiplex manual also doesn't say whether the F12 boot menu is a two-level scheme or just the one level. On a regular computer, I would have said "Load Setup Defaults" for the BIOS by now. But at this point, I suspect things would only get worse on this computer... That's why I'm holding off on mentioning it. It's a "profit and loss" issue. What do we have to gain by resetting the BIOS settings ? For example, if you reset the BIOS settings, the BIOS defaults to using the built-in graphics, instead of using the PCI Express card in the first slot. So on the next POST, you might well need to plug the monitor into the build-in graphics VGA plug, before you can interact with the machine and enable the PCI Express video card. That's the sort of thing I was hoping to avoid. There are some "broken computer" situations I've run into, where the internal graphics no longer work, and if you reset the BIOS (by pulling the CMOS coin cell), and the machine reverts to the (broken) internal graphics, the user can then no longer see the screen, and practical recovery of the computer is then impossible. And all because the default behavior is not to give the PCI Express video card priority. Paul |
#385
|
|||
|
|||
Win7 support:
Robert in CA wrote:
I followed your instructions but the 780 wouldn't boot and looked at the repair option. So I reset the changes and it boots again although still not genuine. The first pics are the setting before the changes. I tried to use the Patriot to load on the 8500 but it also didn't engage? It see's the drive but for some reason it doesn't work? Last pic shows the files. https://postimg.cc/D8qZz1sj https://postimg.cc/Bj7GZvh7 https://postimg.cc/xN3WwjJR https://postimg.cc/KKLF92N9 https://postimg.cc/G9brj6sQ https://postimg.cc/FdZMqsJx https://postimg.cc/TpSZBshB https://postimg.cc/WDmCFbSP https://postimg.cc/mt05mF5s https://postimg.cc/c6z9JnZn https://postimg.cc/2bsZsrRV https://postimg.cc/7b1hHgSB https://postimg.cc/d7TQzdqj Robert The structure looks similar to what I have here. It doesn't particularly look like the Patriot failed to copy properly or something. ******* The 780 F12 boot menu is bizarre looking. That's not a conventional popup boot, because it doesn't "look" like the usual "registered devices" list. It looks like an extension of the boot prioritization in the BIOS setup. It's almost like that BIOS is two years behind what other people in the industry were doing or something. The machine I'm typing on, uses the same kind of hardware, and it has better USB boot behavior. My processor is a Core2, and the Optiplex 780 uses a Core2 (with Q45 chipset). And your pictures show you using the PXE (network) boot option. And as you would expect, not finding a boot server. ******* Have we tried this combo yet ? SATA 1 Backup drive (as boot device) SATA 2 Original Win7 drive (as drive to be restored) That would entail disconnecting the Optical drive data cable, and using the SATA ports just for hard drives. And the Win10 drive would be unpowered and removed. Paul |
#386
|
|||
|
|||
Win7 support:
On Sunday, August 11, 2019 at 3:41:07 AM UTC-7, Paul wrote:
Robert in CA wrote: Paul asked to look into the BIOS and I had to look up how to get to it. It says its usually F2 and that's what I did. As I stated it looks the same as F12 to me. Afterwards I did a F8 to see what that does. Robert The manual says: "Entering System Setup Your computer offers the following BIOS and System Setup options: Bring up a one-time boot menu by pressing F12 Access System Setup by pressing F2 " F8 might trigger Safe Mode in the OS boot (on Win7). The manual doesn't seem to have an instance of F8 in it that I can see. There should be an Fkey used for some sort of system recovery option (reinstall OS on a real Dell setup). The manual says "Boot to Utility Partition" is available in the F12 boot menu, but that's for diagnostics. My guess is there could be stuff missing from the manual. It's interesting that the F12 boot menu, the manual doesn't make it appear to follow the defacto standard. USB devices (like the Patriot USB Key) might be handled via "hard drive emulation" and be given the same status as a hard drive. Other mother BIOS tend to jumble all the boot devices together and make them all seem "equal" in the eyes of the BIOS. The Optiplex manual also doesn't say whether the F12 boot menu is a two-level scheme or just the one level. On a regular computer, I would have said "Load Setup Defaults" for the BIOS by now. But at this point, I suspect things would only get worse on this computer... That's why I'm holding off on mentioning it. It's a "profit and loss" issue. What do we have to gain by resetting the BIOS settings ? For example, if you reset the BIOS settings, the BIOS defaults to using the built-in graphics, instead of using the PCI Express card in the first slot. So on the next POST, you might well need to plug the monitor into the build-in graphics VGA plug, before you can interact with the machine and enable the PCI Express video card. That's the sort of thing I was hoping to avoid. There are some "broken computer" situations I've run into, where the internal graphics no longer work, and if you reset the BIOS (by pulling the CMOS coin cell), and the machine reverts to the (broken) internal graphics, the user can then no longer see the screen, and practical recovery of the computer is then impossible. And all because the default behavior is not to give the PCI Express video card priority. Paul You triggered something when you said manual.. I remembered it had a boot command function so I went back to my paperwork and it says,. https://postimg.cc/gnPVGnDY I tried it but nothing happened...it didn't have a system restore but it had a Recovery and tried it. https://postimg.cc/6T7cW8GS Also whenever I'm login Win10 it keeps saying I have files to burn: https://postimg.cc/bsgs4Twj I've tried to burn them but it says the files are incorrect or something? So I keep getting these pop-ups. I was thinking,.. should I try a normal system restore? thoughts/suggestions Robert |
#387
|
|||
|
|||
Win7 support:
Yes but we tested it on the 8500 and
it still didn't work? Unless the 8500 also has a odd boot pattern? but we've run the rescue disk and Kapersky before and had no issues? Maybe I should try using the DVD-R? on the 780? Robert |
#388
|
|||
|
|||
Win7 support:
On Sunday, August 11, 2019 at 4:05:30 AM UTC-7, Paul wrote:
Robert in CA wrote: I followed your instructions but the 780 wouldn't boot and looked at the repair option. So I reset the changes and it boots again although still not genuine. The first pics are the setting before the changes. I tried to use the Patriot to load on the 8500 but it also didn't engage? It see's the drive but for some reason it doesn't work? Last pic shows the files. https://postimg.cc/D8qZz1sj https://postimg.cc/Bj7GZvh7 https://postimg.cc/xN3WwjJR https://postimg.cc/KKLF92N9 https://postimg.cc/G9brj6sQ https://postimg.cc/FdZMqsJx https://postimg.cc/TpSZBshB https://postimg.cc/WDmCFbSP https://postimg.cc/mt05mF5s https://postimg.cc/c6z9JnZn https://postimg.cc/2bsZsrRV https://postimg.cc/7b1hHgSB https://postimg.cc/d7TQzdqj Robert The structure looks similar to what I have here. It doesn't particularly look like the Patriot failed to copy properly or something. ******* The 780 F12 boot menu is bizarre looking. That's not a conventional popup boot, because it doesn't "look" like the usual "registered devices" list. It looks like an extension of the boot prioritization in the BIOS setup. It's almost like that BIOS is two years behind what other people in the industry were doing or something. The machine I'm typing on, uses the same kind of hardware, and it has better USB boot behavior. My processor is a Core2, and the Optiplex 780 uses a Core2 (with Q45 chipset). And your pictures show you using the PXE (network) boot option. And as you would expect, not finding a boot server. ******* Have we tried this combo yet ? SATA 1 Backup drive (as boot device) SATA 2 Original Win7 drive (as drive to be restored) That would entail disconnecting the Optical drive data cable, and using the SATA ports just for hard drives. And the Win10 drive would be unpowered and removed. Paul I did try enabling SATA 1 and SATA 2 but when I did so it came back with the F1 boot error. So I un-ticked SATA2 and it booted normally but still with the not genuine. Robert |
#389
|
|||
|
|||
Win7 support:
Robert in CA wrote:
On Sunday, August 11, 2019 at 3:41:07 AM UTC-7, Paul wrote: Robert in CA wrote: Paul asked to look into the BIOS and I had to look up how to get to it. It says its usually F2 and that's what I did. As I stated it looks the same as F12 to me. Afterwards I did a F8 to see what that does. Robert The manual says: "Entering System Setup Your computer offers the following BIOS and System Setup options: Bring up a one-time boot menu by pressing F12 Access System Setup by pressing F2 " F8 might trigger Safe Mode in the OS boot (on Win7). The manual doesn't seem to have an instance of F8 in it that I can see. There should be an Fkey used for some sort of system recovery option (reinstall OS on a real Dell setup). The manual says "Boot to Utility Partition" is available in the F12 boot menu, but that's for diagnostics. My guess is there could be stuff missing from the manual. It's interesting that the F12 boot menu, the manual doesn't make it appear to follow the defacto standard. USB devices (like the Patriot USB Key) might be handled via "hard drive emulation" and be given the same status as a hard drive. Other mother BIOS tend to jumble all the boot devices together and make them all seem "equal" in the eyes of the BIOS. The Optiplex manual also doesn't say whether the F12 boot menu is a two-level scheme or just the one level. On a regular computer, I would have said "Load Setup Defaults" for the BIOS by now. But at this point, I suspect things would only get worse on this computer... That's why I'm holding off on mentioning it. It's a "profit and loss" issue. What do we have to gain by resetting the BIOS settings ? For example, if you reset the BIOS settings, the BIOS defaults to using the built-in graphics, instead of using the PCI Express card in the first slot. So on the next POST, you might well need to plug the monitor into the build-in graphics VGA plug, before you can interact with the machine and enable the PCI Express video card. That's the sort of thing I was hoping to avoid. There are some "broken computer" situations I've run into, where the internal graphics no longer work, and if you reset the BIOS (by pulling the CMOS coin cell), and the machine reverts to the (broken) internal graphics, the user can then no longer see the screen, and practical recovery of the computer is then impossible. And all because the default behavior is not to give the PCI Express video card priority. Paul You triggered something when you said manual.. I remembered it had a boot command function so I went back to my paperwork and it says,. https://postimg.cc/gnPVGnDY I tried it but nothing happened...it didn't have a system restore but it had a Recovery and tried it. https://postimg.cc/6T7cW8GS Also whenever I'm login Win10 it keeps saying I have files to burn: https://postimg.cc/bsgs4Twj I've tried to burn them but it says the files are incorrect or something? So I keep getting these pop-ups. I was thinking,.. should I try a normal system restore? thoughts/suggestions Robert I think there is at least some problem with boot management, between the original Win7 disc and the Win10 disc. My guess is, *both* of those hard drives were present when you installed Windows 10. You're not supposed to do that. One of the cardinal rules of OS installation is: 1) Only the disk receiving the new OS should be in the computer, when you do the install. All other disks should be unplugged. This rule is intended to keep the Boot Manager on the new disk, separate from Boot Management of any other disks. Macrium has a Repair Boot item in one of the CD menus, and if you could boot your emergency CD (or USB key), we could fix the boot issue. The procedure would be: 1) Disconnect the Win10 drive. 2) Connect the original Win7 drive only 3) Boot Macrium CD. 4) Use the Boot Repair option. 5) Verify that Windows 7 now boots, without a winload.exe error. If you were doing that to Windows 10, you would do it with only the Win10 disk connected. 1) Disconnect the Win7 drive. 2) Connect the Win10 drive only 3) Boot Macrium CD. 4) Use the Boot Repair option. 5) Verify that Windows 10 now boots, without a winload.exe error. But how will we get Macrium to boot ? That is the $64 question. One thing to try, would be the popup boot and cursor to the "CD/DVD" item and select that for boot. If it hops off the CD and boots from a hard drive, it means there could be something wrong with the CD. You want to verify the CD/DVD drive is cabled up, and is connected to a port which is enabled. This should be easy in this case. You could do SATA1 Hard drive to be repaired SATA2 CD/DVD drive with Macrium in it However, if it won't access the CD/DVD drive at all, then that's a BIOS issue. For example, on my year 2000 P2B-S motherboard, it won't even blink the light on a DVD drive. It just ignores a DVD drive, whereas it will boot from a CD drive (one of the older CD drives). Your machines are much newer than that antique, and your machines both know what a DVD is. Paul |
#390
|
|||
|
|||
Win7 support:
I haven't been using the Win10 HD I'm on the Win7 HD
I also have one spare Win7 HD that's good. I tried booting the Mcrium Rescue CD we created on Win 10 but it doesn't engage. I can't remember how to disconnect the drives (please give instructions of how to locate it again) but remember that is what started all this by un-ticking Win7 so I was thinking what if we un-ticked Win10? Maybe Win7 would function again? What do you think? Robert |
Thread Tools | |
Display Modes | |
|
|