DVDs are not playing or recognized

Hi,

I recently upgraded my system and I have 2 DVD drives that do not recognize
DVDs. One is an older (5 years) Compaq DVD - ROM DV 5700B and the other is a
Sony DVD RW DRU-700A (a little more than a year old). Both played DVDs before
the system upgrade. I had a Western Digital HD that was a few years old and
when I upgraded the other hardware in April I did a fresh install on that HD.
At that time I had Nero suite 6 from the CD that was included with my Sony
DVD drive and I installed that software and discovered the problem. I updated
version 6 and that did not work and just for the heck of it I downloaded
version 7 to see if there would be any change and there wasn't. I also had
the IDE SW drivers installed from Nvidia but for this latest install I left
them out to see if that might be the problem.

My newly upgraded system Abit KN8 SLI MB, 2048 Ultra PC 3200 DDR Ram, 2
GeForce 6600 Graphics cards, Ultra X-finity 600w PSU, and just recenlty (this
week) 2 Seagate SATA 160 GB HDs. I have a fresh install of XP Pro SP2 with
all updates, I have Nvidia drivers all updated, I installed the Nvidia video
decoder so I could use WMP and I did not install Nero because... it did not
work before.

I can play, burn, and rip CDs but nothing with DVDs, and I have tried
several different types of media. The lights will come on for a few seconds
and then the drive stops and reads like there is no disc. I upgraded the
firmware for the Sony DVD RW drive and I used Sony's read and write test from
the web. Apparantly it does not test for DVD read or write capabilites. Today
I reinstalled Windows again (I had some other issues) and the Sony Drive
actually spun and attempted to read a DVD for over 1 minute... that is the
most action for a DVD since April.

Any help would be greatly appreciated.

Thanks.

--
Do unto others as you would have others do unto you.

I have the same problem I only noticed it when I tried to burn a film to a
dvd with wm2. The drive will only recognise cds but not dvds.

Any help much appreciated

Johnmc

"Rob" wrote:

Hi,

I recently upgraded my system and I have 2 DVD drives that do not recognize
DVDs. One is an older (5 years) Compaq DVD - ROM DV 5700B and the other is a
Sony DVD RW DRU-700A (a little more than a year old). Both played DVDs before
the system upgrade. I had a Western Digital HD that was a few years old and
when I upgraded the other hardware in April I did a fresh install on that HD.
At that time I had Nero suite 6 from the CD that was included with my Sony
DVD drive and I installed that software and discovered the problem. I updated
version 6 and that did not work and just for the heck of it I downloaded
version 7 to see if there would be any change and there wasn't. I also had
the IDE SW drivers installed from Nvidia but for this latest install I left
them out to see if that might be the problem.

My newly upgraded system Abit KN8 SLI MB, 2048 Ultra PC 3200 DDR Ram, 2
GeForce 6600 Graphics cards, Ultra X-finity 600w PSU, and just recenlty (this
week) 2 Seagate SATA 160 GB HDs. I have a fresh install of XP Pro SP2 with
all updates, I have Nvidia drivers all updated, I installed the Nvidia video
decoder so I could use WMP and I did not install Nero because... it did not
work before.

I can play, burn, and rip CDs but nothing with DVDs, and I have tried
several different types of media. The lights will come on for a few seconds
and then the drive stops and reads like there is no disc. I upgraded the
firmware for the Sony DVD RW drive and I used Sony's read and write test from
the web. Apparantly it does not test for DVD read or write capabilites. Today
I reinstalled Windows again (I had some other issues) and the Sony Drive
actually spun and attempted to read a DVD for over 1 minute... that is the
most action for a DVD since April.

Any help would be greatly appreciated.

Thanks.

--
Do unto others as you would have others do unto you.

That's by design, Windows Movie Maker will NOT burn DVDs. You must use a
third party application... Nero, Roxio, WinDVD Creator, PowerDirector...
hundreds of them available.
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"johnmc" wrote in message
...
I have the same problem I only noticed it when I tried to burn a film to a
dvd with wm2. The drive will only recognise cds but not dvds.

Any help much appreciated

Johnmc

If you cannot read or write to the DVD drive, would suggest the DVD laser
has died. The DVD side uses a separate laser from the CD side.

I've had drives last a few years and then I've had them last a day or so
longer than their year's guarantee.

The one good thing is that a new DVD-RW drive will cost you an awful lot
less than it used to, and do a whole lot more much quicker.
http://shop1.outpost.com/search?cat=...pType=pDisplay

I'd post a link to a couple of drives at newegg.com that I just purchased
and am very happy with but their site is apparently down today, or at least
I can't get to it. I got the Pioneer DVR111 and for hubby's PC, a
LightScribe Unit (very cool, even if the disks are a lot more expensive)
which is a Samsung SH-S162L. They replaced two older Pioneer units which
were just too slow for me!!!
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Rob" wrote in message
...
Hi,

I recently upgraded my system and I have 2 DVD drives that do not
recognize
DVDs. One is an older (5 years) Compaq DVD - ROM DV 5700B and the other is
a
Sony DVD RW DRU-700A (a little more than a year old). Both played DVDs
before
the system upgrade. I had a Western Digital HD that was a few years old
and
when I upgraded the other hardware in April I did a fresh install on that
HD.
At that time I had Nero suite 6 from the CD that was included with my Sony
DVD drive and I installed that software and discovered the problem. I
updated
version 6 and that did not work and just for the heck of it I downloaded
version 7 to see if there would be any change and there wasn't. I also had
the IDE SW drivers installed from Nvidia but for this latest install I
left
them out to see if that might be the problem.

My newly upgraded system Abit KN8 SLI MB, 2048 Ultra PC 3200 DDR Ram, 2
GeForce 6600 Graphics cards, Ultra X-finity 600w PSU, and just recenlty
(this
week) 2 Seagate SATA 160 GB HDs. I have a fresh install of XP Pro SP2 with
all updates, I have Nvidia drivers all updated, I installed the Nvidia
video
decoder so I could use WMP and I did not install Nero because... it did
not
work before.

I can play, burn, and rip CDs but nothing with DVDs, and I have tried
several different types of media. The lights will come on for a few
seconds
and then the drive stops and reads like there is no disc. I upgraded the
firmware for the Sony DVD RW drive and I used Sony's read and write test
from
the web. Apparantly it does not test for DVD read or write capabilites.
Today
I reinstalled Windows again (I had some other issues) and the Sony Drive
actually spun and attempted to read a DVD for over 1 minute... that is the
most action for a DVD since April.

Any help would be greatly appreciated.

Thanks.

--
Do unto others as you would have others do unto you.

Cari (MS-MVP) wrote:
If you cannot read or write to the DVD drive, would
suggest the DVD laser has died. The DVD side uses a
separate laser from the CD side.

I've had drives last a few years and then I've had them
last a day or so longer than their year's guarantee.
=========================================
It happens...I had one that didn't work when it was new...

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

NewEgg is up again now...

http://www.newegg.com/ProductSort/Su...?SubCategory=5
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

Thanks for the info.

I have 2 DVD drives... one is RW. Are you suggesting that both DVD lasers
died at relatively the same time as I upgraded my system? That seems a little
too coincidental... but I suppose stranger things have happened. The Sony
DRU-700A I purchased soon after the double layer capability was released and
you know I paid back then what I can pay for 3 (or 4) of them now. :-) Ahh
technology.

I thought I might try the RW drive in anothe machine just to see if it is my
current system, although I don't see how it could be, but......

Thanks again, will post back with my resolution.


--
Do unto others as you would have others do unto you.


"Cari (MS-MVP)" wrote:

NewEgg is up again now...

http://www.newegg.com/ProductSort/Su...?SubCategory=5
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

Well, after completely reinstalling Windows XP Pro with all updates etc
etc... I seem to be able to play some DVDs.

First, I did connect the Sony DVD RW drive to another computer and installed
Nero 6. I tried a different DVD from my library and it worked. So I
reinstalled the DVD drive and Nero 6 in my XP Pro machine and it does work...
but not with certain DVDs... like the Matrix... which is supposed to work in
a DVD Rom drive because it has some special features you are supposed to be
able to access. So I tried some other DVDs. Some work, some don't. I had
previously tried several DVDs but evidently each one I chose to play were of
the currently unplayable variety. Both of my DVD drives do seem to work after
all. My apologies.

The question still remains as to why only certain DVDs work? Anybody?


--
Do unto others as you would have others do unto you.


"Cari (MS-MVP)" wrote:

NewEgg is up again now...

http://www.newegg.com/ProductSort/Su...?SubCategory=5
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

Ah the special features on DVDs only available to view on a PC need
Interactual. www.interactual.com

--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Rob" wrote in message
...
Well, after completely reinstalling Windows XP Pro with all updates etc
etc... I seem to be able to play some DVDs.

First, I did connect the Sony DVD RW drive to another computer and
installed
Nero 6. I tried a different DVD from my library and it worked. So I
reinstalled the DVD drive and Nero 6 in my XP Pro machine and it does
work...
but not with certain DVDs... like the Matrix... which is supposed to work
in
a DVD Rom drive because it has some special features you are supposed to
be
able to access. So I tried some other DVDs. Some work, some don't. I had
previously tried several DVDs but evidently each one I chose to play were
of
the currently unplayable variety. Both of my DVD drives do seem to work
after
all. My apologies.

The question still remains as to why only certain DVDs work? Anybody?


--
Do unto others as you would have others do unto you.


"Cari (MS-MVP)" wrote:

NewEgg is up again now...

http://www.newegg.com/ProductSort/Su...?SubCategory=5
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

Hi,

Thanks Cari for your help and information.

Still there are some DVDs that do not have the interactive features... "Last
of the Mohicans" is one of the many... it is an older movie and yet I still
can't get it to work in the DVD drive.

What gives?


--
Do unto others as you would have others do unto you.


"Cari (MS-MVP)" wrote:

Ah the special features on DVDs only available to view on a PC need
Interactual. www.interactual.com

--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Rob" wrote in message
...
Well, after completely reinstalling Windows XP Pro with all updates etc
etc... I seem to be able to play some DVDs.

First, I did connect the Sony DVD RW drive to another computer and
installed
Nero 6. I tried a different DVD from my library and it worked. So I
reinstalled the DVD drive and Nero 6 in my XP Pro machine and it does
work...
but not with certain DVDs... like the Matrix... which is supposed to work
in
a DVD Rom drive because it has some special features you are supposed to
be
able to access. So I tried some other DVDs. Some work, some don't. I had
previously tried several DVDs but evidently each one I chose to play were
of
the currently unplayable variety. Both of my DVD drives do seem to work
after
all. My apologies.

The question still remains as to why only certain DVDs work? Anybody?


--
Do unto others as you would have others do unto you.


"Cari (MS-MVP)" wrote:

NewEgg is up again now...

http://www.newegg.com/ProductSort/Su...?SubCategory=5
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows

Please help,

Can someone please tell me what the missing link is?

The DVDs that I have tried in my desktop machine (those that work and those
that don't) all work in my Dell laptop. So far it seems random that the discs
don't play.

The region code is set properly, the DVD drives work just fine (on some
DVDs). I have tried the Nero 6 software and WMP 10 with the Nvidia decoder
and still get the same results. Some DVDs play and some don't. The ones that
do not play read "no disc in drive" or the drive is empty, take your pick.
There has to be an explanation... can some one point me in the right
direction?

Thanks.








--
Do unto others as you would have others do unto you.


"Rob" wrote:

Hi,

I recently upgraded my system and I have 2 DVD drives that do not recognize
DVDs. One is an older (5 years) Compaq DVD - ROM DV 5700B and the other is a
Sony DVD RW DRU-700A (a little more than a year old). Both played DVDs before
the system upgrade. I had a Western Digital HD that was a few years old and
when I upgraded the other hardware in April I did a fresh install on that HD.
At that time I had Nero suite 6 from the CD that was included with my Sony
DVD drive and I installed that software and discovered the problem. I updated
version 6 and that did not work and just for the heck of it I downloaded
version 7 to see if there would be any change and there wasn't. I also had
the IDE SW drivers installed from Nvidia but for this latest install I left
them out to see if that might be the problem.

My newly upgraded system Abit KN8 SLI MB, 2048 Ultra PC 3200 DDR Ram, 2
GeForce 6600 Graphics cards, Ultra X-finity 600w PSU, and just recenlty (this
week) 2 Seagate SATA 160 GB HDs. I have a fresh install of XP Pro SP2 with
all updates, I have Nvidia drivers all updated, I installed the Nvidia video
decoder so I could use WMP and I did not install Nero because... it did not
work before.

I can play, burn, and rip CDs but nothing with DVDs, and I have tried
several different types of media. The lights will come on for a few seconds
and then the drive stops and reads like there is no disc. I upgraded the
firmware for the Sony DVD RW drive and I used Sony's read and write test from
the web. Apparantly it does not test for DVD read or write capabilites. Today
I reinstalled Windows again (I had some other issues) and the Sony Drive
actually spun and attempted to read a DVD for over 1 minute... that is the
most action for a DVD since April.

Any help would be greatly appreciated.

Thanks.

--
Do unto others as you would have others do unto you.

Ok Rob lets try to start over here since there seems to be some
misinterpretation.
The discs do or don't play at random. Does this mean that the ones that
don't play will later (tomorrow or whatever) play or these ones NEVER play?
Is it that the menu doesn't come up or you can't get past the menu or you
just can't access the special features?
Do ALL these DVD's play on your home DVD player?
Have you tried letting the DVD's install the Interactual DVD player and used
THAT to view the DVD?
--
Wojo
MVP - Windows Digital Media

Wojo's Web: www.wojos-web.co.nr
Also please visit:
www.remember-christopher.dostweb.com/christopher


"Rob" wrote in message
...
Please help,

Can someone please tell me what the missing link is?

The DVDs that I have tried in my desktop machine (those that work and
those
that don't) all work in my Dell laptop. So far it seems random that the
discs
don't play.

The region code is set properly, the DVD drives work just fine (on some
DVDs). I have tried the Nero 6 software and WMP 10 with the Nvidia decoder
and still get the same results. Some DVDs play and some don't. The ones
that
do not play read "no disc in drive" or the drive is empty, take your pick.
There has to be an explanation... can some one point me in the right
direction?

Thanks.








--
Do unto others as you would have others do unto you.


"Rob" wrote:

Hi,

I recently upgraded my system and I have 2 DVD drives that do not
recognize
DVDs. One is an older (5 years) Compaq DVD - ROM DV 5700B and the other
is a
Sony DVD RW DRU-700A (a little more than a year old). Both played DVDs
before
the system upgrade. I had a Western Digital HD that was a few years old
and
when I upgraded the other hardware in April I did a fresh install on that
HD.
At that time I had Nero suite 6 from the CD that was included with my
Sony
DVD drive and I installed that software and discovered the problem. I
updated
version 6 and that did not work and just for the heck of it I downloaded
version 7 to see if there would be any change and there wasn't. I also
had
the IDE SW drivers installed from Nvidia but for this latest install I
left
them out to see if that might be the problem.

My newly upgraded system Abit KN8 SLI MB, 2048 Ultra PC 3200 DDR Ram, 2
GeForce 6600 Graphics cards, Ultra X-finity 600w PSU, and just recenlty
(this
week) 2 Seagate SATA 160 GB HDs. I have a fresh install of XP Pro SP2
with
all updates, I have Nvidia drivers all updated, I installed the Nvidia
video
decoder so I could use WMP and I did not install Nero because... it did
not
work before.

I can play, burn, and rip CDs but nothing with DVDs, and I have tried
several different types of media. The lights will come on for a few
seconds
and then the drive stops and reads like there is no disc. I upgraded the
firmware for the Sony DVD RW drive and I used Sony's read and write test
from
the web. Apparantly it does not test for DVD read or write capabilites.
Today
I reinstalled Windows again (I had some other issues) and the Sony Drive
actually spun and attempted to read a DVD for over 1 minute... that is
the
most action for a DVD since April.

Any help would be greatly appreciated.

Thanks.

--
Do unto others as you would have others do unto you.

--
Do unto others as you would have others do unto you.


"Wojo [MVP]" wrote:

Ok Rob lets try to start over here since there seems to be some
misinterpretation.
The discs do or don't play at random. Does this mean that the ones that
don't play will later (tomorrow or whatever) play or these ones NEVER play?
Is it that the menu doesn't come up or you can't get past the menu or you
just can't access the special features?
Do ALL these DVD's play on your home DVD player?
Have you tried letting the DVD's install the Interactual DVD player and used
THAT to view the DVD?
--
Wojo
MVP - Windows Digital Media

Wojo's Web: www.wojos-web.co.nr
Also please visit:
www.remember-christopher.dostweb.com/christopher


"Rob" wrote in message
...
Please help,

Can someone please tell me what the missing link is?

The DVDs that I have tried in my desktop machine (those that work and
those
that don't) all work in my Dell laptop. So far it seems random that the
discs
don't play.

The region code is set properly, the DVD drives work just fine (on some
DVDs). I have tried the Nero 6 software and WMP 10 with the Nvidia decoder
and still get the same results. Some DVDs play and some don't. The ones
that
do not play read "no disc in drive" or the drive is empty, take your pick.
There has to be an explanation... can some one point me in the right
direction?

Thanks.








--
Do unto others as you would have others do unto you.


"Rob" wrote:

Hi,

I recently upgraded my system and I have 2 DVD drives that do not
recognize
DVDs. One is an older (5 years) Compaq DVD - ROM DV 5700B and the other
is a
Sony DVD RW DRU-700A (a little more than a year old). Both played DVDs
before
the system upgrade. I had a Western Digital HD that was a few years old
and
when I upgraded the other hardware in April I did a fresh install on that
HD.
At that time I had Nero suite 6 from the CD that was included with my
Sony
DVD drive and I installed that software and discovered the problem. I
updated
version 6 and that did not work and just for the heck of it I downloaded
version 7 to see if there would be any change and there wasn't. I also
had
the IDE SW drivers installed from Nvidia but for this latest install I
left
them out to see if that might be the problem.

My newly upgraded system Abit KN8 SLI MB, 2048 Ultra PC 3200 DDR Ram, 2
GeForce 6600 Graphics cards, Ultra X-finity 600w PSU, and just recenlty
(this
week) 2 Seagate SATA 160 GB HDs. I have a fresh install of XP Pro SP2
with
all updates, I have Nvidia drivers all updated, I installed the Nvidia
video
decoder so I could use WMP and I did not install Nero because... it did
not
work before.

I can play, burn, and rip CDs but nothing with DVDs, and I have tried
several different types of media. The lights will come on for a few
seconds
and then the drive stops and reads like there is no disc. I upgraded the
firmware for the Sony DVD RW drive and I used Sony's read and write test
from
the web. Apparantly it does not test for DVD read or write capabilites.
Today
I reinstalled Windows again (I had some other issues) and the Sony Drive
actually spun and attempted to read a DVD for over 1 minute... that is
the
most action for a DVD since April.

Any help would be greatly appreciated.

Thanks.

--
Do unto others as you would have others do unto you.

I spent some time writing a response earlier only to have all the info
mysteriously deleted, but my signature posted.

Anyway...

I apologize for my lack of clarity... just frustrated from spending a lot of
time searching and trying different things with no resolution.

Originally thought I had a problem with all DVDs because I only tried 4 or 5
and they were all newer. After reading some troubleshooting on different
sites I thought I would try more of the DVDs from my collection. It appears
that the majority of the ones I am able to play are older, I use the term
majority loosely because I can only play a select few.

Symptoms: When I insert certain DVDs the drive spins and the little light
comes on for about 15 seconds or so, then the drive just stops. Nothing
appears on screen, no program attempts load, nothing. When I check the drive
properties (while the disk is in the drive) from "my computer" the general
information reads as if there is 0 bytes but the disk picture reads as full
(all blue). In WMP 10 when I attempt to play it reads as no disk in drive.
When I used Nero I would use the infotool and that would also display
information as no disk in drive. This happens on both drives. Certain other
DVDs work just fine in both drives. Some of the DVDs that do not work in the
drives don't have interactual loaded, and like I said, even if it is on the
disk I don’t even get the option to load it because nothing happens after the
drive stops. I have no way of telling which DVDs will work or not.

All the DVDs work in my home DVD player and on my Dell Laptop.

Attempted solutions: Fresh install of XP Pro SP2 with all critical updates
installed. Upgraded firmware for the Sony DVD RW drive. Tested the Sony drive
with their read and write test and the drive passed. Installed and
uninstalled Nero 6 from CD and installed Nero 6 upgrades from their website,
also tried Nero 7. Removed drives from device manager. Disconnected drives
from computer and installed individually. Installed software while only one
drive was connected. Completely removed Nero software and attempted to use
WMP 10 with only the Nvidia video decoder installed. Checked region code. All
with the same results, no change or solution to the problem.

Any help, information, or direction would be greatly appreciated.

Thanks.


--
Do unto others as you would have others do unto you.


"Wojo [MVP]" wrote:

Ok Rob lets try to start over here since there seems to be some
misinterpretation.
The discs do or don't play at random. Does this mean that the ones that
don't play will later (tomorrow or whatever) play or these ones NEVER play?
Is it that the menu doesn't come up or you can't get past the menu or you
just can't access the special features?
Do ALL these DVD's play on your home DVD player?
Have you tried letting the DVD's install the Interactual DVD player and used
THAT to view the DVD?
--
Wojo
MVP - Windows Digital Media

Wojo's Web: www.wojos-web.co.nr
Also please visit:
www.remember-christopher.dostweb.com/christopher


"Rob" wrote in message
...
Please help,

Can someone please tell me what the missing link is?

The DVDs that I have tried in my desktop machine (those that work and
those
that don't) all work in my Dell laptop. So far it seems random that the
discs
don't play.

The region code is set properly, the DVD drives work just fine (on some
DVDs). I have tried the Nero 6 software and WMP 10 with the Nvidia decoder
and still get the same results. Some DVDs play and some don't. The ones
that
do not play read "no disc in drive" or the drive is empty, take your pick.
There has to be an explanation... can some one point me in the right
direction?

Thanks.








--
Do unto others as you would have others do unto you.


"Rob" wrote:

Hi,

I recently upgraded my system and I have 2 DVD drives that do not
recognize
DVDs. One is an older (5 years) Compaq DVD - ROM DV 5700B and the other
is a
Sony DVD RW DRU-700A (a little more than a year old). Both played DVDs
before
the system upgrade. I had a Western Digital HD that was a few years old
and
when I upgraded the other hardware in April I did a fresh install on that
HD.
At that time I had Nero suite 6 from the CD that was included with my
Sony
DVD drive and I installed that software and discovered the problem. I
updated
version 6 and that did not work and just for the heck of it I downloaded
version 7 to see if there would be any change and there wasn't. I also
had
the IDE SW drivers installed from Nvidia but for this latest install I
left
them out to see if that might be the problem.

My newly upgraded system Abit KN8 SLI MB, 2048 Ultra PC 3200 DDR Ram, 2
GeForce 6600 Graphics cards, Ultra X-finity 600w PSU, and just recenlty
(this
week) 2 Seagate SATA 160 GB HDs. I have a fresh install of XP Pro SP2
with
all updates, I have Nvidia drivers all updated, I installed the Nvidia
video
decoder so I could use WMP and I did not install Nero because... it did
not
work before.

I can play, burn, and rip CDs but nothing with DVDs, and I have tried
several different types of media. The lights will come on for a few
seconds
and then the drive stops and reads like there is no disc. I upgraded the
firmware for the Sony DVD RW drive and I used Sony's read and write test
from
the web. Apparantly it does not test for DVD read or write capabilites.
Today
I reinstalled Windows again (I had some other issues) and the Sony Drive
actually spun and attempted to read a DVD for over 1 minute... that is
the
most action for a DVD since April.

Any help would be greatly appreciated.

Thanks.

--
Do unto others as you would have others do unto you.

Sounds like your DVD drive needs to be replaced.

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm:

=======================================
I spent some time writing a response earlier only to have
all the info mysteriously deleted, but my signature
posted.

Anyway...

I apologize for my lack of clarity... just frustrated
from spending a lot of time searching and trying
different things with no resolution.

Originally thought I had a problem with all DVDs because
I only tried 4 or 5 and they were all newer. After
reading some troubleshooting on different sites I thought
I would try more of the DVDs from my collection. It
appears that the majority of the ones I am able to play
are older, I use the term majority loosely because I can
only play a select few.

Symptoms: When I insert certain DVDs the drive spins and
the little light comes on for about 15 seconds or so,
then the drive just stops. Nothing appears on screen, no
program attempts load, nothing. When I check the drive
properties (while the disk is in the drive) from "my
computer" the general information reads as if there is 0
bytes but the disk picture reads as full (all blue). In
WMP 10 when I attempt to play it reads as no disk in
drive. When I used Nero I would use the infotool and that
would also display information as no disk in drive. This
happens on both drives. Certain other DVDs work just fine
in both drives. Some of the DVDs that do not work in the
drives don't have interactual loaded, and like I said,
even if it is on the disk I don’t even get the option to
load it because nothing happens after the drive stops. I
have no way of telling which DVDs will work or not.

All the DVDs work in my home DVD player and on my Dell
Laptop.

Attempted solutions: Fresh install of XP Pro SP2 with all
critical updates installed. Upgraded firmware for the
Sony DVD RW drive. Tested the Sony drive with their read
and write test and the drive passed. Installed and
uninstalled Nero 6 from CD and installed Nero 6 upgrades
from their website, also tried Nero 7. Removed drives
from device manager. Disconnected drives from computer
and installed individually. Installed software while only
one drive was connected. Completely removed Nero software
and attempted to use WMP 10 with only the Nvidia video
decoder installed. Checked region code. All with the same
results, no change or solution to the problem.

Any help, information, or direction would be greatly
appreciated.

Thanks.