Xp and Roxio

Everytime I install Roxio I lose my DVD drives, I there a fix to resolve this
issue. I am tire of having to do a system restore everytime I install this
program.

Thanks for any advice.

If Roxio is the problem you should be asking them - they are the techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to resolve
this
issue. I am tire of having to do a system restore everytime I install
this
program.

Thanks for any advice.

"Jerry" wrote:

If Roxio is the problem you should be asking them - they are the techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to resolve
this
issue. I am tire of having to do a system restore everytime I install
this
program.

Thanks for any advice.


I know that there is a patch that you can download but i'm not sure where,i'll try and find out and get back to you
Gary

It would also help if you let us know what version of Roxio (CD/DVD burning
program is suspect) you are trying to install. Versions earlier than IIRC 5
would not work with XP and there are many patches to versions 5, 6, & 7 for
XP. There are also system specific patches (by the computer manufacturer)
to allow some software to work with XP.


"Jerry" wrote in message
...
If Roxio is the problem you should be asking them - they are the techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to resolve
this
issue. I am tire of having to do a system restore everytime I install
this
program.

Thanks for any advice.

I first tried to install Easy Media Creator 7.5 then Easy Media Creator 8.
It just lost the two DVD drive I have and went I did a system restore they
came back.

I am consulting the Roxio website to see if they might have something to
help me. The reason I asked the question here is there was a FAQ covering
EMC 5.

Thanks for any assistance.

"LVTravel" wrote:

It would also help if you let us know what version of Roxio (CD/DVD burning
program is suspect) you are trying to install. Versions earlier than IIRC 5
would not work with XP and there are many patches to versions 5, 6, & 7 for
XP. There are also system specific patches (by the computer manufacturer)
to allow some software to work with XP.


"Jerry" wrote in message
...
If Roxio is the problem you should be asking them - they are the techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to resolve
this
issue. I am tire of having to do a system restore everytime I install
this
program.

Thanks for any advice.

Roxio does have a downloadable upgrade to version 8.05 on their website

"xwdpuzzler" wrote in message
...
I first tried to install Easy Media Creator 7.5 then Easy Media Creator 8.
It just lost the two DVD drive I have and went I did a system restore they
came back.

I am consulting the Roxio website to see if they might have something to
help me. The reason I asked the question here is there was a FAQ covering
EMC 5.

Thanks for any assistance.

"LVTravel" wrote:

It would also help if you let us know what version of Roxio (CD/DVD
burning
program is suspect) you are trying to install. Versions earlier than
IIRC 5
would not work with XP and there are many patches to versions 5, 6, & 7
for
XP. There are also system specific patches (by the computer
manufacturer)
to allow some software to work with XP.


"Jerry" wrote in message
...
If Roxio is the problem you should be asking them - they are the
techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to
resolve
this
issue. I am tire of having to do a system restore everytime I install
this
program.

Thanks for any advice.

I know they have a download, will it correct the problem?

"Jerry" wrote:

Roxio does have a downloadable upgrade to version 8.05 on their website

"xwdpuzzler" wrote in message
...
I first tried to install Easy Media Creator 7.5 then Easy Media Creator 8.
It just lost the two DVD drive I have and went I did a system restore they
came back.

I am consulting the Roxio website to see if they might have something to
help me. The reason I asked the question here is there was a FAQ covering
EMC 5.

Thanks for any assistance.

"LVTravel" wrote:

It would also help if you let us know what version of Roxio (CD/DVD
burning
program is suspect) you are trying to install. Versions earlier than
IIRC 5
would not work with XP and there are many patches to versions 5, 6, & 7
for
XP. There are also system specific patches (by the computer
manufacturer)
to allow some software to work with XP.


"Jerry" wrote in message
...
If Roxio is the problem you should be asking them - they are the
techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to
resolve
this
issue. I am tire of having to do a system restore everytime I install
this
program.

Thanks for any advice.

I have no idea - all you can do is try it.

"xwdpuzzler" wrote in message
...
I know they have a download, will it correct the problem?

"Jerry" wrote:

Roxio does have a downloadable upgrade to version 8.05 on their website

"xwdpuzzler" wrote in message
...
I first tried to install Easy Media Creator 7.5 then Easy Media Creator
8.
It just lost the two DVD drive I have and went I did a system restore
they
came back.

I am consulting the Roxio website to see if they might have something
to
help me. The reason I asked the question here is there was a FAQ
covering
EMC 5.

Thanks for any assistance.

"LVTravel" wrote:

It would also help if you let us know what version of Roxio (CD/DVD
burning
program is suspect) you are trying to install. Versions earlier than
IIRC 5
would not work with XP and there are many patches to versions 5, 6, &
7
for
XP. There are also system specific patches (by the computer
manufacturer)
to allow some software to work with XP.


"Jerry" wrote in message
...
If Roxio is the problem you should be asking them - they are the
techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to
resolve
this
issue. I am tire of having to do a system restore everytime I
install
this
program.

Thanks for any advice.

This may correct the problem but I can't recall what the update was to
correct. IT will be on their web site.

You are going in the right direction with attempting to get the problem
solved by going to Roxio for the fix.

I am running Roxio 8.05 now on three different systems with no problem at
all. As a matter of fact, I used their disk copy program today to copy a
dual layer DVD without a problem. The only complaint I have with their
software it that it takes a long time to start almost any of the programs.
Once started they normally work fine.


"xwdpuzzler" wrote in message
...
I know they have a download, will it correct the problem?

"Jerry" wrote:

Roxio does have a downloadable upgrade to version 8.05 on their website

"xwdpuzzler" wrote in message
...
I first tried to install Easy Media Creator 7.5 then Easy Media Creator
8.
It just lost the two DVD drive I have and went I did a system restore
they
came back.

I am consulting the Roxio website to see if they might have something
to
help me. The reason I asked the question here is there was a FAQ
covering
EMC 5.

Thanks for any assistance.

"LVTravel" wrote:

It would also help if you let us know what version of Roxio (CD/DVD
burning
program is suspect) you are trying to install. Versions earlier than
IIRC 5
would not work with XP and there are many patches to versions 5, 6, &
7
for
XP. There are also system specific patches (by the computer
manufacturer)
to allow some software to work with XP.


"Jerry" wrote in message
...
If Roxio is the problem you should be asking them - they are the
techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to
resolve
this
issue. I am tire of having to do a system restore everytime I
install
this
program.

Thanks for any advice.

Thanks for all the advice. I am hoping the problem also stems from the fact
I did not have service pack 2 installed which is a requirement for this
software.

Once again thanks.

"LVTravel" wrote:

This may correct the problem but I can't recall what the update was to
correct. IT will be on their web site.

You are going in the right direction with attempting to get the problem
solved by going to Roxio for the fix.

I am running Roxio 8.05 now on three different systems with no problem at
all. As a matter of fact, I used their disk copy program today to copy a
dual layer DVD without a problem. The only complaint I have with their
software it that it takes a long time to start almost any of the programs.
Once started they normally work fine.


"xwdpuzzler" wrote in message
...
I know they have a download, will it correct the problem?

"Jerry" wrote:

Roxio does have a downloadable upgrade to version 8.05 on their website

"xwdpuzzler" wrote in message
...
I first tried to install Easy Media Creator 7.5 then Easy Media Creator
8.
It just lost the two DVD drive I have and went I did a system restore
they
came back.

I am consulting the Roxio website to see if they might have something
to
help me. The reason I asked the question here is there was a FAQ
covering
EMC 5.

Thanks for any assistance.

"LVTravel" wrote:

It would also help if you let us know what version of Roxio (CD/DVD
burning
program is suspect) you are trying to install. Versions earlier than
IIRC 5
would not work with XP and there are many patches to versions 5, 6, &
7
for
XP. There are also system specific patches (by the computer
manufacturer)
to allow some software to work with XP.


"Jerry" wrote in message
...
If Roxio is the problem you should be asking them - they are the
techical
experts for their software.

"xwdpuzzler" wrote in message
...
Everytime I install Roxio I lose my DVD drives, I there a fix to
resolve
this
issue. I am tire of having to do a system restore everytime I
install
this
program.

Thanks for any advice.

xwdpuzzler wrote:
Everytime I install Roxio I lose my DVD drives, I there a fix to
resolve this issue. I am tire of having to do a system restore
everytime I install this program.

Thanks for any advice.

All those responses and none gave you this answer...

You could have brought your CD/DVD drives back with a registry hack.
However - you should really get a version of the software where you meet all
the requirements for it...

Do NOT be afraid of the registry hack here. It is SAFE and has helped MANY
people.
Respect the registry, don't fear it.

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Thanks, I will try that a a later date, I just tired right now of installing
and doing system restores.

"Shenan Stanley" wrote:

xwdpuzzler wrote:
Everytime I install Roxio I lose my DVD drives, I there a fix to
resolve this issue. I am tire of having to do a system restore
everytime I install this program.

Thanks for any advice.

All those responses and none gave you this answer...

You could have brought your CD/DVD drives back with a registry hack.
However - you should really get a version of the software where you meet all
the requirements for it...

Do NOT be afraid of the registry hack here. It is SAFE and has helped MANY
people.
Respect the registry, don't fear it.

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html