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Generic USB Human Interface Drivers
Running WinXP with SP3
Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96 Neighbours computer crashed. Recovered OK. The above keyboard and mouse doesn't work though and is not listed on Logitech's website. The keyboard and mouse came with the computer and plug directly into the USB ports i.e no additional lead needed for the 'Connect' button. There was no CD either so I assume that WinXP had a driver for it. No WinXP CD either and I had to make two recovery disks for it some time ago. Serial Keyboard and Mouse added by me recently to get the system going and both working fine. Unplugging and replugging the USB keyboard and mouse doesn't bring up a 'Found New Hardware' box and in Device Manager there are three entries with USB Human Interface Device with exclamation marks at the side. Clicking on these and selecting Update Driver doesn't work because the system searches for a driver but can't find one. Could these missing drivers possibly be on my copy of Windows XP disc? Any advice please? Thanks Andrew |
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Generic USB Human Interface Drivers
Andrew Wilson wrote:
Running WinXP with SP3 Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96 Neighbours computer crashed. Recovered OK. The above keyboard and mouse doesn't work though and is not listed on Logitech's website. The keyboard and mouse came with the computer and plug directly into the USB ports i.e no additional lead needed for the 'Connect' button. There was no CD either so I assume that WinXP had a driver for it. No WinXP CD either and I had to make two recovery disks for it some time ago. Serial Keyboard and Mouse added by me recently to get the system going and both working fine. Unplugging and replugging the USB keyboard and mouse doesn't bring up a 'Found New Hardware' box and in Device Manager there are three entries with USB Human Interface Device with exclamation marks at the side. Clicking on these and selecting Update Driver doesn't work because the system searches for a driver but can't find one. Could these missing drivers possibly be on my copy of Windows XP disc? Any advice please? Thanks Andrew Check the BIOS to make sure USB is enabled properly. Have you checked Device Manager to see if any of the USB entries have a problem. AFAIK, all devices such as yours work without any extra stuff. The manufacturers often *include* extra stuff to give you fancy mouse features or one key whatever but you don't need them, best avoided IMO. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
#3
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Generic USB Human Interface Drivers
"dadiOH" wrote in message ... Andrew Wilson wrote: Running WinXP with SP3 Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96 Neighbours computer crashed. Recovered OK. The above keyboard and mouse doesn't work though and is not listed on Logitech's website. The keyboard and mouse came with the computer and plug directly into the USB ports i.e no additional lead needed for the 'Connect' button. There was no CD either so I assume that WinXP had a driver for it. No WinXP CD either and I had to make two recovery disks for it some time ago. Serial Keyboard and Mouse added by me recently to get the system going and both working fine. Unplugging and replugging the USB keyboard and mouse doesn't bring up a 'Found New Hardware' box and in Device Manager there are three entries with USB Human Interface Device with exclamation marks at the side. Clicking on these and selecting Update Driver doesn't work because the system searches for a driver but can't find one. Could these missing drivers possibly be on my copy of Windows XP disc? Any advice please? Thanks Andrew Check the BIOS to make sure USB is enabled properly. Have you checked Device Manager to see if any of the USB entries have a problem. AFAIK, all devices such as yours work without any extra stuff. The manufacturers often *include* extra stuff to give you fancy mouse features or one key whatever but you don't need them, best avoided IMO. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net dadiOH Thanks for this. Have checked BIOS and everything USB is enabled which should be. Have ditched the old keyboard and mouse however because I couldn't get it to work and installed another newer Logitech Keyboard & Mouse with a USB receiver cable. USB Reciever installed OK with lights working and Logitech software installed. Keyboard and mouse refuse to connect and are dead even when connect button on receiver is pressed. Red light on mouse lights up so not batteries. In Device Manager the two USB Human Interface Device entries have exclamation marks and searching for a driver on the internet and from the Logitech CD produces no results so what do I next please apart from throwing whole lot through the window? Thanks Andrew |
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Generic USB Human Interface Drivers
Andrew Wilson wrote:
Thanks for this. Have checked BIOS and everything USB is enabled which should be. Have ditched the old keyboard and mouse however because I couldn't get it to work and installed another newer Logitech Keyboard & Mouse with a USB receiver cable. USB Reciever installed OK with lights working and Logitech software installed. Keyboard and mouse refuse to connect and are dead even when connect button on receiver is pressed. Red light on mouse lights up so not batteries. In Device Manager the two USB Human Interface Device entries have exclamation marks and searching for a driver on the internet and from the Logitech CD produces no results so what do I next please apart from throwing whole lot through the window? First, make an image of your system or do whatever you do to restore the system if you muck it up. As for what you can do to fix your problem, I have no idea but if it were me here are some things I'd be checking/doing in no paricular order... 1. Plug your stuff into different USB ports. Use ports directly on the computer, not an extension hub. 2. Check the Logitech support site for info re your specific model (which is?). If no help, call or write them. They also have a program at the site to check the connectivity of KB/mouse. 3. If you have other USB devices, unplug them all and reboot. If the KB/ mouse now work, plug in the other devices one by one- rebooting each time - to find the conflict. 4. Via Device manager, uninstall the USB entries marked as having a problem. Reboot and the Windows "Found New Hardware" applet should start. And yes, the Windows install CD contains drivers. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
#5
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Generic USB Human Interface Drivers
"Andrew Wilson" wrote in message
... "dadiOH" wrote in message ... Andrew Wilson wrote: Running WinXP with SP3 Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96 Neighbours computer crashed. Recovered OK. The above keyboard and mouse doesn't work though and is not listed on Logitech's website. The keyboard and mouse came with the computer and plug directly into the USB ports i.e no additional lead needed for the 'Connect' button. There was no CD either so I assume that WinXP had a driver for it. No WinXP CD either and I had to make two recovery disks for it some time ago. Serial Keyboard and Mouse added by me recently to get the system going and both working fine. Unplugging and replugging the USB keyboard and mouse doesn't bring up a 'Found New Hardware' box and in Device Manager there are three entries with USB Human Interface Device with exclamation marks at the side. Clicking on these and selecting Update Driver doesn't work because the system searches for a driver but can't find one. Could these missing drivers possibly be on my copy of Windows XP disc? Any advice please? Thanks Andrew Check the BIOS to make sure USB is enabled properly. Have you checked Device Manager to see if any of the USB entries have a problem. AFAIK, all devices such as yours work without any extra stuff. The manufacturers often *include* extra stuff to give you fancy mouse features or one key whatever but you don't need them, best avoided IMO. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net dadiOH Thanks for this. Have checked BIOS and everything USB is enabled which should be. Have ditched the old keyboard and mouse however because I couldn't get it to work and installed another newer Logitech Keyboard & Mouse with a USB receiver cable. USB Reciever installed OK with lights working and Logitech software installed. Keyboard and mouse refuse to connect and are dead even when connect button on receiver is pressed. Red light on mouse lights up so not batteries. In Device Manager the two USB Human Interface Device entries have exclamation marks and searching for a driver on the internet and from the Logitech CD produces no results so what do I next please apart from throwing whole lot through the window? Thanks Andrew In addition to dadiOH's suggestions, also do this... turn off the computer completely... shut down Windows and power down the system. Unplug the computer from the wall power outlet. If it is a laptop, also remove the battery. Press and hold the power button on the computer (the button you use to turn it on). Hold the power button in for at least 30 seconds. This "re-sets" the hardware. Then plug the computer back in (re-insert the battery too, if a laptop), and try the USB peripherals again. Continue with dadiOH's suggestions as needed. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#6
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Generic USB Human Interface Drivers
"Andrew Wilson" wrote in message
... "dadiOH" wrote in message ... Andrew Wilson wrote: Running WinXP with SP3 Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96 Neighbours computer crashed. Recovered OK. The above keyboard and mouse doesn't work though and is not listed on Logitech's website. The keyboard and mouse came with the computer and plug directly into the USB ports i.e no additional lead needed for the 'Connect' button. There was no CD either so I assume that WinXP had a driver for it. No WinXP CD either and I had to make two recovery disks for it some time ago. Serial Keyboard and Mouse added by me recently to get the system going and both working fine. Unplugging and replugging the USB keyboard and mouse doesn't bring up a 'Found New Hardware' box and in Device Manager there are three entries with USB Human Interface Device with exclamation marks at the side. Clicking on these and selecting Update Driver doesn't work because the system searches for a driver but can't find one. Could these missing drivers possibly be on my copy of Windows XP disc? Any advice please? Thanks Andrew Check the BIOS to make sure USB is enabled properly. Have you checked Device Manager to see if any of the USB entries have a problem. AFAIK, all devices such as yours work without any extra stuff. The manufacturers often *include* extra stuff to give you fancy mouse features or one key whatever but you don't need them, best avoided IMO. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net dadiOH Thanks for this. Have checked BIOS and everything USB is enabled which should be. Have ditched the old keyboard and mouse however because I couldn't get it to work and installed another newer Logitech Keyboard & Mouse with a USB receiver cable. USB Reciever installed OK with lights working and Logitech software installed. Keyboard and mouse refuse to connect and are dead even when connect button on receiver is pressed. Red light on mouse lights up so not batteries. In Device Manager the two USB Human Interface Device entries have exclamation marks and searching for a driver on the internet and from the Logitech CD produces no results so what do I next please apart from throwing whole lot through the window? Thanks Andrew In addition to dadiOH's suggestions, also do this... turn off the computer completely... shut down Windows and power down the system. Unplug the computer from the wall power outlet. If it is a laptop, also remove the battery. Press and hold the power button on the computer (the button you use to turn it on). Hold the power button in for at least 30 seconds. This "re-sets" the hardware. Then plug the computer back in (re-insert the battery too, if a laptop), and try the USB peripherals again. Continue with dadiOH's suggestions as needed. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ |
#7
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Generic USB Human Interface Drivers
"glee" wrote in message ... "Andrew Wilson" wrote in message ... "dadiOH" wrote in message ... Andrew Wilson wrote: Running WinXP with SP3 Logitech keyboard Model Y-UF49 Logitech Mouse Model M-UV96 Neighbours computer crashed. Recovered OK. The above keyboard and mouse doesn't work though and is not listed on Logitech's website. The keyboard and mouse came with the computer and plug directly into the USB ports i.e no additional lead needed for the 'Connect' button. There was no CD either so I assume that WinXP had a driver for it. No WinXP CD either and I had to make two recovery disks for it some time ago. Serial Keyboard and Mouse added by me recently to get the system going and both working fine. Unplugging and replugging the USB keyboard and mouse doesn't bring up a 'Found New Hardware' box and in Device Manager there are three entries with USB Human Interface Device with exclamation marks at the side. Clicking on these and selecting Update Driver doesn't work because the system searches for a driver but can't find one. Could these missing drivers possibly be on my copy of Windows XP disc? Any advice please? Thanks Andrew Check the BIOS to make sure USB is enabled properly. Have you checked Device Manager to see if any of the USB entries have a problem. AFAIK, all devices such as yours work without any extra stuff. The manufacturers often *include* extra stuff to give you fancy mouse features or one key whatever but you don't need them, best avoided IMO. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net dadiOH Thanks for this. Have checked BIOS and everything USB is enabled which should be. Have ditched the old keyboard and mouse however because I couldn't get it to work and installed another newer Logitech Keyboard & Mouse with a USB receiver cable. USB Reciever installed OK with lights working and Logitech software installed. Keyboard and mouse refuse to connect and are dead even when connect button on receiver is pressed. Red light on mouse lights up so not batteries. In Device Manager the two USB Human Interface Device entries have exclamation marks and searching for a driver on the internet and from the Logitech CD produces no results so what do I next please apart from throwing whole lot through the window? Thanks Andrew In addition to dadiOH's suggestions, also do this... turn off the computer completely... shut down Windows and power down the system. Unplug the computer from the wall power outlet. If it is a laptop, also remove the battery. Press and hold the power button on the computer (the button you use to turn it on). Hold the power button in for at least 30 seconds. This "re-sets" the hardware. Then plug the computer back in (re-insert the battery too, if a laptop), and try the USB peripherals again. Continue with dadiOH's suggestions as needed. -- Glen Ventura MS MVP Oct. 2002 - Sept. 2009 CompTIA A+ Thanks Glenn and dadiOH for your suggestions but unfortunately nothing has worked. The USB TV and memory sticks still work in USB ports so there is nothing wrong with the USB system (I think!). I still get yellow exclamation marks at the side of USB Human Interface Devices in Device Manager and when I try to update the drivers get a 'Code 39' every time. I've also deleted the devices and rebooted and Windows said that it has found new hardware but then i get a pop up which says that there is a problem with the device so I'm stuck. I had to make two rescue disks for the system and am wondering if I could use these to put a fresh copy of Windows over the other one i.e not lose any documents, emails etc or would this do a clean install (which I don't really want at this stage)? In the next couple of days I'm going to install Norton Ghost and do an image to a spare hard drive and if you could offer me any more suggestions before this I would be most grateful. Thanks Andrew |
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Generic USB Human Interface Drivers
Andrew Wilson wrote:
I had to make two rescue disks for the system and am wondering if I could use these to put a fresh copy of Windows over the other one i.e not lose any documents, emails etc or would this do a clean install (which I don't really want at this stage)? Either way is possible, it depends upon what the rescue disk is. How did you make it? With what? In the next couple of days I'm going to install Norton Ghost and do an image to a spare hard drive and if you could offer me any more suggestions before this I would be most grateful. You know you can use the XP install disc to do a repair install, right? If not, research it. Doing so will retain all your stuff including programs. You can also reinstall Windows, making another install of it; i.e., winding up with two versions. Best on a different hard drive but can be done to the same hard drive either in a different partition or the same one. You would wind up with a boot menu allowing you to choose which Windows to boot. This will keep all your stuff including emails but the programs won't be "installed"; nevertheless, most of them will run just fine, making whatever registry entries it wants at the first run. If the program had a "key", you would have to provide it. The emails will still exist but they won't be in the new OE; to get them there, delete all the new .dbx files and replace them with the old ones. Obviously, you can also just reinstall Windows "over the top". That will also keep all your files and programs, exactly like the above, as long as you choose "keep existing files" (no format) at the start of the install. No boot menu with this. If it were me, I'd make an image, try a repair install and leave a full install as a last resort. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
#9
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Generic USB Human Interface Drivers
"dadiOH" wrote in message ... Andrew Wilson wrote: I had to make two rescue disks for the system and am wondering if I could use these to put a fresh copy of Windows over the other one i.e not lose any documents, emails etc or would this do a clean install (which I don't really want at this stage)? Either way is possible, it depends upon what the rescue disk is. How did you make it? With what? In the next couple of days I'm going to install Norton Ghost and do an image to a spare hard drive and if you could offer me any more suggestions before this I would be most grateful. You know you can use the XP install disc to do a repair install, right? If not, research it. Doing so will retain all your stuff including programs. You can also reinstall Windows, making another install of it; i.e., winding up with two versions. Best on a different hard drive but can be done to the same hard drive either in a different partition or the same one. You would wind up with a boot menu allowing you to choose which Windows to boot. This will keep all your stuff including emails but the programs won't be "installed"; nevertheless, most of them will run just fine, making whatever registry entries it wants at the first run. If the program had a "key", you would have to provide it. The emails will still exist but they won't be in the new OE; to get them there, delete all the new .dbx files and replace them with the old ones. Obviously, you can also just reinstall Windows "over the top". That will also keep all your files and programs, exactly like the above, as long as you choose "keep existing files" (no format) at the start of the install. No boot menu with this. If it were me, I'd make an image, try a repair install and leave a full install as a last resort. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net dadiOH Thanks for your reply. The system (Advent) came preloaded with Windows XP and the USB keyboard and mouse came with the bundle. Must have been a cheap system as I was called round to make the recovery disks from a prompt on the system but I can't remember what I did or how I did it. There isn't a full install disk with it. That's why I asked if it would be possible to do a repair from a recovery disk rather than a clean install which I don't want. In the next few days I'll do a Norton Ghost onto a spare seperate hard drive and then try and do a repair on the problemmatic incumbent hard drive. Thanks again Andrew |
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Generic USB Human Interface Drivers
Andrew Wilson wrote:
"dadiOH" wrote in message ... Andrew Wilson wrote: I had to make two rescue disks for the system and am wondering if I could use these to put a fresh copy of Windows over the other one i.e not lose any documents, emails etc or would this do a clean install (which I don't really want at this stage)? Either way is possible, it depends upon what the rescue disk is. How did you make it? With what? In the next couple of days I'm going to install Norton Ghost and do an image to a spare hard drive and if you could offer me any more suggestions before this I would be most grateful. You know you can use the XP install disc to do a repair install, right? If not, research it. Doing so will retain all your stuff including programs. You can also reinstall Windows, making another install of it; i.e., winding up with two versions. Best on a different hard drive but can be done to the same hard drive either in a different partition or the same one. You would wind up with a boot menu allowing you to choose which Windows to boot. This will keep all your stuff including emails but the programs won't be "installed"; nevertheless, most of them will run just fine, making whatever registry entries it wants at the first run. If the program had a "key", you would have to provide it. The emails will still exist but they won't be in the new OE; to get them there, delete all the new .dbx files and replace them with the old ones. Obviously, you can also just reinstall Windows "over the top". That will also keep all your files and programs, exactly like the above, as long as you choose "keep existing files" (no format) at the start of the install. No boot menu with this. If it were me, I'd make an image, try a repair install and leave a full install as a last resort. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net dadiOH Thanks for your reply. The system (Advent) came preloaded with Windows XP and the USB keyboard and mouse came with the bundle. Must have been a cheap system as I was called round to make the recovery disks from a prompt on the system but I can't remember what I did or how I did it. There isn't a full install disk with it. That's why I asked if it would be possible to do a repair from a recovery disk rather than a clean install which I don't want. In the next few days I'll do a Norton Ghost onto a spare seperate hard drive and then try and do a repair on the problemmatic incumbent hard drive. Thanks again Andrew It sounds like the "recovery" disk will be one that puts things back as they were when you made it. Which is normal. IOW, anything since then would be gone so be sure your image is good before you do the "recovery". Also be sure that you can get individual files and folders - directory trees too - from your image using Ghost (it seems you can, see URLs). Do that before the recovery in case it wipes your stuff which it probably will. http://community.norton.com/t5/Other...up/td-p/212388 http://community.norton.com/t5/Other...re/td-p/165231 http://www.dummies.com/how-to/conten...ton-ghost.html -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
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Generic USB Human Interface Drivers
It sounds like the "recovery" disk will be one that puts things back as they were when you made it. Which is normal. IOW, anything since then would be gone so be sure your image is good before you do the "recovery". Also be sure that you can get individual files and folders - directory trees too - from your image using Ghost (it seems you can, see URLs). Do that before the recovery in case it wipes your stuff which it probably will. http://community.norton.com/t5/Other...up/td-p/212388 http://community.norton.com/t5/Other...re/td-p/165231 http://www.dummies.com/how-to/conten...ton-ghost.html -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net Put in another hard drive, did a ghost and was successful. Forget this for a moment please. Luckily the Recovery CD had a 'non-destructive system recovery' option which meant that it should just put a fresh copy of WinXP over the old one which preserves the users files, programs and emails so I ran this and happily the USB mouse and keyboard now work (problem solved I thought!). Another problem has arisen though. When the computer boots up it now just puts up a newly installed copy of WinXP without any users files, programs and emails (recovery partition?) so I don't know what has gone wrong. In Device Manager disk C and D is showing with: Disk C just showing a basic copy of Windows XP with no users files, programs and emails. Disk D contains the users files, programs and emails as before. It looks like the system is booting from C whereas I want it to boot from D but in BIOS the two disks are shown as RAID_0, I think and there is not an option to boot from either Disk C or Disk D. I may be a dummy but is there anyway I could get the system to boot from Disk D instead of Disk C? There are two 250GB hard drives inside the computer. If there is no way to get the system to boot from Disk D would uncoupling one of the drives possibly work? Many thanks Andrew |
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Generic USB Human Interface Drivers
Andrew Wilson wrote:
Luckily the Recovery CD had a 'non-destructive system recovery' option which meant that it should just put a fresh copy of WinXP over the old one which preserves the users files, programs and emails so I ran this and happily the USB mouse and keyboard now work (problem solved I thought!). Another problem has arisen though. When the computer boots up it now just puts up a newly installed copy of WinXP without any users files, programs and emails (recovery partition?) so I don't know what has gone wrong. In Device Manager disk C and D is showing with: Disk C just showing a basic copy of Windows XP with no users files, programs and emails. Disk D contains the users files, programs and emails as before. It looks like the system is booting from C whereas I want it to boot from D but in BIOS the two disks are shown as RAID_0, I think and there is not an option to boot from either Disk C or Disk D. How are you getting Device Manager to show you drive letters and contents? Computer Management/Disk Management will show drive letters, did you mean that? However, Computer Management/Disk Management won't show contents...how did you get that? ______________ I may be a dummy but is there anyway I could get the system to boot from Disk D instead of Disk C? There are two 250GB hard drives inside the computer. If there is no way to get the system to boot from Disk D would uncoupling one of the drives possibly work? Many thanks Andrew I assume that was your original OS, correct? If so then either... a) you did not tell the recovery disc where to install XP, or... b) the recovery disc is hard wired to always use C: If it was a) just do it again but specify drive D: as the location. After doing so successfully, you can just delete all Windows folders from C: If it was b), booting from drive D: will do you no good as that has the Windows install that was messed up in the first place. _________________ However, booting from the new XP install on C: shouldn't be much of a problem. Even though your installed programs are not wired into the C: registry, most will run just fine. If they need registry entries, they will create them the first time you run them; however, you would have to reset any options within the program(s) if you changed them from the default; additionally, any programs that required you to enter a key would agan ask for the key. Your personal stuff on D: is just as availble to you if you boot from C: as it is if you boot from D: All your emails still exist on D: too, but the new OE on C: doesn't know about them. The simplest way to solve that is to use the OE on D: To do that, find msimn.exe on D: - should be at "D:\Program Files\Outlook Express\msimn.exe"- and use it. Assuming you are booting from C:, does the Start/Programs menu contain the programs you added on D:? Probably doesn't and those could be copied to the relavent location on C: too. However, a greater problem might be with the stuff in D:\Documents and Settings. ________________ No doubt your best solution is to get an "over the top" install of XP onto D:. If your situation is b) above, I'm not quite sure how to accomplish that. If it were me, I think I'd try physically swapping C: and D: data cables and redoing your recovery disk. Afterwards, use Computer Management/Disk Management to change C: to D:, shut down swap C: and D: drives again. Please understand I'm just sort of mulling over possibilities in this section. Doing the above might require a boot.ini file in the root of C: When Windows is starting up, it uses that file to determine the location of Windows. It follows this format: http://thestarman.pcministry.com/asm/mbr/bootini.htm I am not sure what your recovery disk is...it *sounds* as if it was provided by the computer manufacturer to restore the computer software to the condition it was when you bought it. However, since it had a 'non-destructive system recovery' option, it sounds as if it has a plain-Jane XP install too complete with recovery console. If that is the case, it should also have the FIXMBR and FIXBOOT commands as well, both of which might be needed. http://pcsupport.about.com/od/termsf/p/fixboot.htm http://pcsupport.about.com/od/termsf/p/fixmbr.htm Note that I haven't commented on what effect your RAID might have as I have zero knowledge of it. Finally, if everything works fine as it is now, don't mess with it. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
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Generic USB Human Interface Drivers
dadiOH
Many thanks for your suggestions. I have tried everything you suggested with no luck. The system is messed up big time. I have bitten the bullet and split the two RAID hard drives which obviously wipes the disks. I have set the system to boot from CD and have put a Win XP installation disk in. The disk runs OK and installs the drivers but when it comes to the point where it asks which hard drive you want to install to three hard drives (the two previous RAID drives plus my hard drive) are showing but are unrecognised and if I try to continue by pressing ENTER I get a blue screen. Could it be that: 1) Win XP needs drivers for SATA hard disks before installation and if so how do I achieve this? 2) The hard disks need formatting but how do I do this with no operating system in place? Thanks for your time. Andrew |
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Generic USB Human Interface Drivers
Andrew Wilson wrote:
dadiOH Many thanks for your suggestions. I have tried everything you suggested with no luck. The system is messed up big time. I have bitten the bullet and split the two RAID hard drives which obviously wipes the disks. I have set the system to boot from CD and have put a Win XP installation disk in. The disk runs OK and installs the drivers but when it comes to the point where it asks which hard drive you want to install to three hard drives (the two previous RAID drives plus my hard drive) are showing but are unrecognised and if I try to continue by pressing ENTER I get a blue screen. Could it be that: 1) Win XP needs drivers for SATA hard disks before installation and if so how do I achieve this? Yes, could be, did you ever install such? Normally, they would be on the disk that came with the mother board but you should also be able to find them at the mobo manufacturer's site or that of the system manufacturer (Dell, HP, etc.). Read some of these... http://www.google.com/#hl=en&tbo=d&o...=874&bih=54 4 Especially these... http://en.kioskea.net/faq/2544-insta...ata-hard-drive http://news.softpedia.com/news/Insta...F6-47807.shtml 2) The hard disks need formatting but how do I do this with no operating system in place? You do it from the XP install CD. http://support.microsoft.com/kb/313348 I *STRONGLY* suggest that you disconnect the two other drives before formatting or installing; that way, only the pertinent drive is available. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net |
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Generic USB Human Interface Drivers
"dadiOH" wrote in message ... Andrew Wilson wrote: dadiOH Many thanks for your suggestions. I have tried everything you suggested with no luck. The system is messed up big time. I have bitten the bullet and split the two RAID hard drives which obviously wipes the disks. I have set the system to boot from CD and have put a Win XP installation disk in. The disk runs OK and installs the drivers but when it comes to the point where it asks which hard drive you want to install to three hard drives (the two previous RAID drives plus my hard drive) are showing but are unrecognised and if I try to continue by pressing ENTER I get a blue screen. Could it be that: 1) Win XP needs drivers for SATA hard disks before installation and if so how do I achieve this? Yes, could be, did you ever install such? Normally, they would be on the disk that came with the mother board but you should also be able to find them at the mobo manufacturer's site or that of the system manufacturer (Dell, HP, etc.). Read some of these... http://www.google.com/#hl=en&tbo=d&o...=874&bih=54 4 Especially these... http://en.kioskea.net/faq/2544-insta...ata-hard-drive http://news.softpedia.com/news/Insta...F6-47807.shtml 2) The hard disks need formatting but how do I do this with no operating system in place? You do it from the XP install CD. http://support.microsoft.com/kb/313348 I *STRONGLY* suggest that you disconnect the two other drives before formatting or installing; that way, only the pertinent drive is available. -- dadiOH ____________________________ Winters getting colder? Tired of the rat race? Taxes out of hand? Maybe just ready for a change? Check it out... http://www.floridaloghouse.net dadiOH Sorry to bother you again. I have read all the information that you kindly provided. I have isolated all the hard drives except one but am having terrible trouble finding Win XP SATA (not RAID) drivers for the machine. The computer in question is an Advent T9208 which I have established has an MS 7187 motherboard. The Advent site doesn't list this model and the MSI site keeps telling me that the MS 7187 doesn't exist or gives no results. There are other places but these are offering Win XP SATA RAID drivers which I don't want. Do you know of a website that will just give me Win XP SATA (not RAID) drivers that I can put on a floppy and install when Windows starts loading drivers. Many thanks Andrew |
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